Print this page

CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.

10.0

really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
37,884 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus drivetrain problems

drivetrain problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

2013 Ford Focus Owner Comments (Page 20 of 51)

« Read the previous 20 complaints

problem #633

Nov 132018

Focus

  • 131,000 miles

A D V E R T I S E M E N T S

When accelerating from a stop sign/ light, the car shakes violently. I've had the car in the shop multiple times where the information on the bill states "clutch misfire". the fix is temporary, lasting a month or two, and then the problem is back. I've had the car for two years and this has been a reoccurring problem.

- Fostoria, OH, USA

problem #632

Nov 112018

Focus

  • 59,163 miles
Transmission slips in forward gears, will not stay in reverse.

- Taylor, MI, USA

problem #631

Nov 052018

Focus

  • miles
Vehicle automatic transmission fails to shift gears causing stall, severe shudder, inability to accelerate through intersections and onto highway on-ramps. Dealers refuse warranty service to repair clutch assembly. Dealers acknowledge fault due to precisely same mechanical problems with 2012 Ford Focus models that are subject to recall, but for this 2013 model dealers require repair cost of $1,300 to $1,600 for parts and labor. Vehicle has only about 65,000 miles. Problem started circa 11/5/2018 and persists intermittently. Review of Ford Focus blogs and owner comment websites indicate problem well-known and ubiquitous.

- Sunset Beach, CA, USA

problem #630

Sep 042018

Focus

  • 67,000 miles

A D V E R T I S E M E N T S

Was driving to work and my car would not go. The rpms went way high and I could not go over 15 miles per hour in my car. Also my automatic clutch was bad and my stereo also has stopped working.

- Wheeling, IL, USA

problem #629

Nov 302017

Focus

  • miles
Car shudders at varying severities--sometimes more mild than others, mostly severe otherwise during accelration, and various moments while driving, and during the entire process of turning. I have brought my vehicle to george wall Ford Lincoln in shrewsbury NJ twice for this specific issue. First time they updated a module and it helped for about a week. Then the problem returned. Second time they had it even longer, and upon pick up I was told that the car was acting 'within spec', and doing 'what it is designed to do, ' so no fix was made. Car continues to shudder severely. Transmission is technically manual, despite being an automatic, and the computer does the shifting. That is what I was told. However, if that is the case, then this car drives manual terribly. I contacted Ford customer support chat and was told I do not qualify for buyback because of car's age/mileage. Care is under 50K miles, and I bought the car certified preowned November 2017, just under a year ago. I was not informed of any recalls, or the transmission's behavior upon looking, buying, and paying for the car in full all in one evening. I have just sent a lenghtly letter to Ford customer relationships this week. Awaiting response. May file lemon law if situation is not handled properly. I have been told my car's issue is not safety related so it is not dire, however during inclement weather, or when going through turns, or simply starting my car gently at lights has become an issue, and I have nearly been rear ended many times. Eventually I will not be so lucky as to escape yet another near-accident. Soon, I can only imagine, I will most likely have a car come crashing into my rear end because of failed and shuddering accelration due to the shoddy transmission clutch shudder.

- Atl Highlands, NJ, USA

problem #628

Sep 102018

Focus

  • 110,000 miles
Many people are aware of the transmission control module problem with the 2013 Ford Focus that has been recalled. However, I have had another problem with my Ford Focus that I researched and found that many more people are having the same or similar problem with their fuel tank collapsing and needing to replace most of the components in the entire fuel system. I had the purge valve replaced as an out of pocket expense as my extended warranty has expired, hoping this would fix the problem. I was informed by the mechanic that to fix my car completely, it would most likely need a new fuel tank, fuel pump, fuel filter, fuel line and of course the purge valve ( which I had replaced ). my car is only 5 years old and I do not know how or why I need to replace the entire fuel system. I have seen many posts describing the same situation on carcomplaints.com and know of someone locally who I know personally who has the exact same problem with their 2013 Ford Focus. When driving, my engine will shut off completely. From time to time, my oil light will come on as my engine stalls out and tries to 'die' and I can press the gas to 'revive' the engine and keep it from shutting off. This repair of the fuel system was estimated to cost $2,000 to repair and I just don't have it. I listed my car online for $5,400 as is and have no one interested in it at that price after I've invested nearly $20,000 in this car in the 4 years I've been making payments, maintenance and repairs on it. I've also had the power steering replaced on this vehicle when I had around 80,000 miles on it. The power steering failed while in motion and almost caused an accident. This particular vehicle is a dangerous one. Buyer beware.

- St. Peters, MO, USA

problem #627

Oct 182018

Focus

  • 77,328 miles

A D V E R T I S E M E N T S

Transmission shifting issues. This transmission started acting up and staying in first gear to long, and then when it does finally shift, it skips gears and goes directly into high gear. The vehicle only has 77,356 miles on it. Research indicates that this is a known ongoing issue with this model transmission. What action does a consumer have with a vehicle that has known issues? there has been no official recall on this model, although the issue is well known among Focus owners, and a class action lawsuit has been initiated.

- Roanoke, VA, USA

problem #626

Jan 022013

Focus

  • 23,730 miles
I have had my Ford Focus in eight times for a transmission shudder. The fix works for several months then reappears. It is a safety issue as the hesitation happens upon accelerating and merging onto highway or into traffic. I have contacted Ford customer relations and was basically told there is nothing they can do for me. I am a ingle parent that bought a brand new car so I did not have to worry about issues and safety of my family. I never got the new car reassurance and worry that this shudder will happen at a time where it put us and others in danger.the po box address on the website is also incorrect

- Jordan, MN, USA

problem #625

Oct 012017

Focus

  • 12,000 miles
I have had this car back to the dealer several times. I believe its at number 12 now. I've had the transmission clutches replaced 2 times, programmed several times and the driver predictor computer two times. The danger of the product still after all this is that when I pull onto the road it jerks, hesitates and at times loses power before surging forward. It can be while I'm starting out at a red light or pulling out onto main 70 mile an hour highway. At one time when driver predictor went out, it stalled on the main highway and I had to drift into the parking lot with a locked up steering wheel. I live in a small community and there are 3 other residents that have had the same problem. I Transport my grandchildren in this auto and I lack confidence every time I pull out. This is an extreme hazard and Ford can't seem to fix it.

- Slab Fork, WV, USA

problem #624

Sep 172018

Focus

  • 100,000 miles
Bought this car - had less than 2 years and the transmission failed twice. The transmission issues were covered under a recall. Steering assist fault/malfunction was happening. You'd shut the car off and turn it back on and it would fix itself. The steering assist fault come one while my daughter was driving and she could no longer steer the vehicle. Thank god she wasn't involved in a car accident and was close to our house. This seems to be a well-known defect in the Ford cars and Ford is offering no help to fix the issues. They are going to get sued because, sadly, this defect is going to end up killing someone. They are lucky my daughter wasn't hurt. This steering issue should be recalled. Lives are at risk and no one seems to care (especially Ford!). now Ford wants $2,500 to fix this defect. I don't think so! Ford will not get another red cent from me, ever! their steering defect could have cost my daughter her life! I'm ready for a class action lawsuit. I'm ready to fight! what is it going to take to get this defect recalled" an innocent life, maybe two? what" everyone is put on notice that there is a serious malfunction with this car and I know Ford already knows about it. They've had issues with steering in their other vehicles that have been recalled and they've had 100S+ (if not more) of complaints with this vehicle in particular regarding the steering. Ford turning a blind eye is completely unacceptable!

- Cranberry Township, PA, USA

problem #623

Sep 092018

Focus

  • 50,000 miles

A D V E R T I S E M E N T S

The vehicle was in motion, on a highway when the vehicle jutted. Later, on a country road the transmission failure notification popped up. When sitting in a drive thru a hill start assist mode not available notification popped up and the vehicle would not move. It was as if the vehicle could not switch gears. I had to restart my car for it to move. This happened again when I had to stop again and I had to turn my car off and on a couple times before I could get my car to move.

- Cicero, NY, USA

problem #622

Oct 012014

Focus

  • 97,000 miles
The contact owns a 2013 Ford Focus equipped with Goodyear viva 3 tires, size: 215/55R16 (na). The contact stated that the vehicle would not accelerate over 30 mph and the change engine oil warning indicator illuminated. The contact also stated that a warning message illuminated, indicating that the vehicle would shut off in five minutes due to overheating. Furthermore, while driving between 50 to 70 mph, the vehicle shook. The vehicle was taken to herb chambers Ford of westborough (310 turnpike rd, westborough, MA 01581, (508) 366-8311) where it was diagnosed that the computer needed to be reset and replaced and that the tires were bald. The vehicle was repaired. The manufacturer was not made aware of the failures. The vehicle failure mileage was 97,000. The tire failure mileage was unknown.

- Spencer, MA, USA

problem #621

Aug 272018

Focus 4-cyl

  • 106,000 miles
The contact owns a 2013 Ford Focus. After starting the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The power steering sensor also illuminated. In addition, while driving, the transmission malfunctioned and caused the vehicle to hesitate when accelerating. The vehicle was towed to the local dealer (coughlin Ford, 24001 U.S. rt. 23 South, circleville oh) where it was diagnosed that both the transmission and steering column were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 106,000. Consumer stated car had issues with clutch since it was bought. Updated 11/26/18

- Chillicophe, OH, USA

problem #620

Aug 232018

Focus

  • 34,838 miles
While driving on highway at 65-70mph, transmission downshifted from 6th gear to 3rd then to 1st, followed by free spun in neutral. Vehicle was nearly hit by several vehicles due to extreme deceleration during rush hour traffic. Luckily we we are able to get safely off the highway without being injured. Vehicle experience warning indicators for transmission failure, hill start failure, parking assist failure, and service engine soon light. Attempted restart did not clear and warnings and car would no longer shift into any gears. Vehicle was subsequently towed to nearest dealer. The transmission has been repaired/serviced 3 previous times by the dealer.

- Gilroy, CA, USA

problem #619

Feb 012015

Focus 4WD 4-cyl

  • 28,558 miles
The contact owns a 2013 Ford Focus. While driving at unknown speeds, the vehicle shuttered while accelerating. Additionally, when the key was removed from the ignition, the vehicle continued to run and failed to shut off. In addition, the gear shifter failed to move out of gear. There were no warning indicators illuminated. The vehicle was taken to the local dealer (titus-will Ford, 3606 S sprague ave, Tacoma, wa 98409, 888-600-9734), but was not diagnosed or repaired. The manufacturer was notified and provided case number: [xxx]. no further assistance was provided. The VIN was not available. The failure mileage was 28,558. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tacoma, WA, USA

problem #618

Aug 172018

Focus

  • 67,000 miles
I pulled out into traffic and my transmission stopped working. Couldn't even pull off the road. Ended up pushing it to the side of the road and the police called a tow truck. Tow cost me $140 to have it towed to a Ford garage.

- Ashburnham, MA, USA

problem #617

Feb 102016

Focus

  • miles
The contact owns a 2013 Ford Focus. While the vehicle was in motion, it shuttered extensively. The contact stated that the vehicle failed to accelerate and slowed down with a drastic reduction in speed numerous times without warning. Capital Ford (4900 capital blvd, raleigh, nc 27616, 919-878-4884, (877) 659-2496) stated that it may take a month and a week before the remedy and part would become available. The diagnosis was unavailable. The dealer advised the contact to either repair the vehicle or trade it in because they had limited technicians available. The dealer stated that they may service the vehicle with a warranty extension. The manufacturer issued 35 tsbs on the power train and 2 tsbs on the vehicle speed control. The vehicle was excluded from NHTSA campaign number: 13V523000 (power train), which affected the 2012 to 2016 models. The manufacturer was notified of the failure and indicated for the dealer to diagnose and repair the vehicle. The failure mileage was not available.

- Raleigh, NC, USA

problem #616

Aug 092018

Focus

  • 80,164 miles
I have a 2013 Ford Focus SE hatchback and as I was getting gas yesterday ( 8/8/2018) after I completed putting gas in my car and go to start the car up it started beeping and then I got a message that said transmission fault service now. So I took it to my house and noticed as I was driving the car that it didn't want to shift as it normally would and it was making a horrible grinding and humming sound coming from the front left side of the car as well as from underneath the driver seat area. Until yesterday the car has never made that sound before and I have owned this car for 1 year and this is the first problem that I have had other than normal ware and tear. I also got to looking and it seems that this is a common issue with this particular model of car. From my understanding it is a issue with the powershift that Ford has been using and it can cause people to go thru about 3 to 4 transmissions per every 3 to 5 years. I do believe that this could be a very dangerous and very harmful malfunctioning that needs to be looked into.

- Pikeville, KY, USA

problem #615

Aug 072018

Focus

  • 70,000 miles
The contact owns a 2013 Ford Focus. While the vehicle was idling at a red light, the accelerator pedal was depressed and the vehicle stalled. The contact stated that the failure recurred on several occasions. In addition, the check engine warning indicator illuminated. The contact pulled the vehicle over to the side of the road until it started slowing down and stopped operating. The vehicle was turned off and was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The contact called pundmann Ford (2727 w clay St, St charles, mo 63301, (636) 946-6611) and the vehicle was awaiting diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.

- O'fallon, MO, USA

problem #614

Aug 062018

Focus

  • 81,000 miles
This car has a faulty powershift transmission. It has been "fixed" under the recall 4 times and now needs to have the clutch assembly repaired or replaced. Ford has 2 different extended warranty categories for this problem. One that covers the entire transmission and one that covers just the transmission control module. They arbitrarily only covered our car for the transmission control module, despite having work done on the entire transmission

- Cincinnati, OH, USA

Read the next 20 complaints »

Not what you are looking for?