The contact owns a 2013 Ford Focus. While the vehicle was in motion, it shuttered extensively. The contact stated that the vehicle failed to accelerate and slowed down with a drastic reduction in speed numerous times without warning. Capital Ford (4900 capital blvd, raleigh, nc 27616, 919-878-4884, (877) 659-2496) stated that it may take a month and a week before the remedy and part would become available. The diagnosis was unavailable. The dealer advised the contact to either repair the vehicle or trade it in because they had limited technicians available. The dealer stated that they may service the vehicle with a warranty extension. The manufacturer issued 35 tsbs on the power train and 2 tsbs on the vehicle speed control. The vehicle was excluded from NHTSA campaign number: 13V523000 (power train), which affected the 2012 to 2016 models. The manufacturer was notified of the failure and indicated for the dealer to diagnose and repair the vehicle. The failure mileage was not available.

- Raleigh, NC, USA

I have a 2013 Ford Focus SE hatchback and as I was getting gas yesterday ( 8/8/2018) after I completed putting gas in my car and go to start the car up it started beeping and then I got a message that said transmission fault service now. So I took it to my house and noticed as I was driving the car that it didn't want to shift as it normally would and it was making a horrible grinding and humming sound coming from the front left side of the car as well as from underneath the driver seat area. Until yesterday the car has never made that sound before and I have owned this car for 1 year and this is the first problem that I have had other than normal ware and tear. I also got to looking and it seems that this is a common issue with this particular model of car. From my understanding it is a issue with the powershift that Ford has been using and it can cause people to go thru about 3 to 4 transmissions per every 3 to 5 years. I do believe that this could be a very dangerous and very harmful malfunctioning that needs to be looked into.

- Pikeville, KY, USA

The contact owns a 2013 Ford Focus. While the vehicle was idling at a red light, the accelerator pedal was depressed and the vehicle stalled. The contact stated that the failure recurred on several occasions. In addition, the check engine warning indicator illuminated. The contact pulled the vehicle over to the side of the road until it started slowing down and stopped operating. The vehicle was turned off and was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The contact called pundmann Ford (2727 w clay St, St charles, mo 63301, (636) 946-6611) and the vehicle was awaiting diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.

- O'fallon, MO, USA

This car has a faulty powershift transmission. It has been "fixed" under the recall 4 times and now needs to have the clutch assembly repaired or replaced. Ford has 2 different extended warranty categories for this problem. One that covers the entire transmission and one that covers just the transmission control module. They arbitrarily only covered our car for the transmission control module, despite having work done on the entire transmission

- Cincinnati, OH, USA

The contact owns a 2013 Ford Focus. While accelerating from the idle position, the vehicle hesitated and lost power without warning. The vehicle was taken to Suburban Ford of sterling heights (40333 van dyke ave., sterling heights, mi 48313, 586-434-0943) where it was diagnosed that the clutch and seal needed to be replaced, and the vehicle needed to be reprogrammed. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified. The failure mileage was 64,000.

- Sterling Heights, MI, USA

1fadp3N29D[xxx] fors Focus 2013 hatchback titanium has problems with the tcm transmission modulator. This car has been babied and has in my opinion a factory defect with the transmission. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- San Antonio, TX, USA

Ford Motor Company / brighton Ford, refusing to cover vehicle repair even though car falls within all parameters and exhibits not only one, but both conditions covered under two separate programs at Ford, (14mo1 ? transmission clutch shutter) and (14mo2 transmission engagement or loss of power) with all symptoms present. Early in June, my 2013 Ford Focus (VIN- [xxx]) began experiencing a periodic shutter while driving. Issue progressively got worse. Some driving times no issues noticeable, other driving times shutter apparent. As time went by, the problem progressed into a grinding noise while it was shifting into different gears. In late June I attempted to make an appointment at my local dealership (brighton Ford) to have the transmission looked at, scheduled first available appointment at brighton Ford Monday, July 16th. While on the freeway driving home from work Sunday July 15th the car began to lose power while trying to shift gears. After a short period, the transmission fault service now light appeared, and car stayed in what seemed to be a sluggish mode. I was able to drive it under that condition directly to the dealership to leave it at the overnight drop location to be looked at during my scheduled appointment the following morning. Did receive a call from service advisor [xxx] Monday 7/16 advising that without actually tearing the transmission apart to determine the cause, being unable to drive the vehicle to replicate the shutter and no apparent leaks or contamination this issue would not be covered under warranty. This particular model year vehicle with the dps6 automatic transmission has two know transmission issues: Customer satisfaction program 14mo1 - transmission clutch shutter / transmission input shaft seal warranty extension. Customer satisfaction program 14mo2, transmission control module extended warranty coverage. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Whitmore Lake, MI, USA

The contact owns a 2013 Ford Focus. The contact stated that the vehicle hesitated when the accelerator pedal was depressed to come to a complete stop. The contact mentioned that the clutch was replaced four times in the past two years as well as the transmission computer. The vehicle was serviced at sunnyside motor co. Inc. (944 main St, holden, MA 01520, (508) 829-4333). The dealer stated that the clutch was on an extended warranty; however, there were limits on whether it would be replaced based on rpms. The contact stated that a diagnostic appointment was scheduled with the dealer. The manufacturer was contacted. The failure mileage was 47,000.

- Webster, MA, USA

The first problem was with the transmission, Ford extended the warranty to cover whatever the part was out to 150K miles. The second problem was the radio/sync system quit working. And as of today July 7 a steering assist fault warning is coming up on the dash. I did some research and the problem does not appear to be an isolated incident. The steering assist fault warning comes on when you start the vehicle, we have not seen it happen while in motion.

- Cincinnati, OH, USA

Feels like the transmission slips. Going uphill on a highway a speed of approx. 35 mpg, (normal speed for area I was in), had a hesitation felt like I was losing acceleration. Once uphill, pulled into a driveway and put in reverse to turn around, car would not go reverse, would go forward, into park and neutral, but not reverse. Shut off all accessories (A/C, radio etc.) put in park and turned car off. Waited 5 minutes and turned car back on and reverse worked. I have felt a slip as such only on a couple of occasions and car corrected itself, but this time it did not, until I shut the car off all the way.

- Ozark, MO, USA

Transmission shudder then driving on highway low oil light came on randomly happened before took to shop and said the rear main seal went out which caused oil to leak into transmission and making the clutch slip

- Canton, OH, USA

Starting February 2018 the car was jerking and it had turned off on me while on the highway 3 times. I have changed oxygen sensors and purge valve (I have receipts) and it had initially helped. As of June 2, 2018, it is jerking and turning off again and throwing check engine code P0805 and P080A. The system from car notified me that the transmission was hot and needed to be turned off. From June 2, 2018 I have not driven the car.

- Homestead, FL, USA

I understand that there is a powershift recall on all 2013 Ford Focus cars with automatic transmission. My car falls under that recall and I want this taken care of. I plan on retaining an attorney so I can get something done about the fact that I am driving and paying on a defective car. I was driving down a steep hill and a warning about my transmission running hot came on, I had just called my mechanic to check why my engine light had come on, and had to get the car towed to the shop. He checked and told me that it was due to the powershift recall, and that Ford plant should make the necessary repairs, they will also claim that in court if necessary.

- Woodstock, GA, USA

Car is back in the shop again for shudder bad at take off turning into traffic. Ford is telling me shudder and jerking is within normal and acceptable range. I don't know how this shudder is acceptable. I've had the clutches replaced several times and the car is suppose to have the update clutches but here we are again with issues. The car clunked and jerked out of gear going 65 down the interstate at one point and wouldn't do anything luckily no one was behind me and I was able to come to a stop off the road and get a tow. This car has had way too many transmission issues and makes me scared to drive yet I'm still making payments on this car because I can't get out of loan do to the resale value dropping due to this transmission. This car does not feel safe and under no circumstances should the shudder, jerking, and delayed reactions be considered normal and safe.

- Selma, NC, USA

The car is stalling when accelerating which seems to be a common complaint from this year Focus owners. I took the vehicle to a transmission shop but they too were unable to diagnose. Some of the reading is showing there is an electrical connection issue which is causing this.

- Phoenix, AZ, USA

While taking off from stop lights in the car shifts from first gear into second gear I get a bunny hop vibration out of the front end of my car service at the Ford dealer tells me that there is nothing wrong with my vehicle but yet my vehicle keeps doing this I want to know if there might be a recall on the transmission of this vehicle it states that there is not but I believe that there is a problem with Ford's transmissions on several different vehicles

- Flint, MI, USA

When the car starts moving from a stop, the transmission is slipping causing a loss in momentum. This happens in the first two gears.

- Alexander City, AL, USA

The contact owns a 2013 Ford Focus. While driving 55 mph, the vehicle independently shifted into neutral and the transmission warning indicator illuminated. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. A local dealer was not contacted. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a local dealer. The VIN was unknown. The failure mileage was approximately 115,600.

- Prairie Grove, AR, USA

Car started shifting funny so I took it to the Ford dealer they said something electronic on the transmission needed changed so they did something did not charge me for anything but it's still shifts differently they said it had to get used to the way I was driving one month later my steering unit went out I took it to the Ford dealer they put it on the machine the the person I talk to on the phone said it needed a whole new steering column and it was $2,100 and at that time they would readjust the module on the steering for free I said no I did not have $2,100 so I had to pay the $99 to have it put on the machine and when I got the paperwork it said nothing about a steering column it only said I declined module programming and that cost was $125 had I paid the 125 I would not have paid that had to pay the 99 dollars but there is nothing on here about a steering column I do know this is difficult for me to prove what he said to me but there is nothing on this paper saying anything about a steering column I do feel that this was a gimmick on this model because they have had so many problems my transmission is still shifting funny

- Louisville, KY, USA

The contact owns a 2013 Ford Focus. While driving 30 mph, the accelerator pedal was applied, but the vehicle failed to respond without warning. Additionally, the vehicle hesitated, jerked, and shook. The vehicle was taken to the local dealer (coconut point Ford, 22400 S tamiami trl, estero, fl 33928) where it was diagnosed that the transmission, clutch, and control module needed to be repaired. Additionally, a software reflash was needed. The vehicle was repaired, but the failure recurred. The manufacturer was notified and referred the contact back to the local dealer. The contact was informed of the buy back program. The failure mileage was approximately 24,000.

- Estero, FL, USA