Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one --- it's always been a headache.


really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
34,499 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus seat belts / air bags problems

seat belts / air bags problem

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2013 Ford Focus Owner Comments

problem #9

Nov 132016


  • miles


The contact owns a 2013 Ford Focus. While driving at 55 mph, there was another vehicle approaching the contact's vehicle head on. However, the contact swerved off the road to avoid crashing into the other vehicle and crashed into a poll. The contact stated that the air bags did not deploy and the seat belt did not remain secured. The contact hit her head on the windshield and fractured her wrist. The dealer was notified of the failure. The failure mileage was not available.

- Crandall, TX, USA

problem #8

Sep 302016


  • 60,000 miles
The contact owns a 2013 Ford Focus. While driving 40 mph, another vehicle pulled out in front of the contact's vehicle. A crash occurred and the air bags failed to deploy. The contact sustained minor injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

- Chatsworth, GA, USA

problem #7

Jun 122016


  • 30,500 miles
I was entering an intersection, going straight at about 5-10mph (accelerating) when I was T-boned by a car running their red light at about 40mph. She struck the driver door and front driver side wheel. None of my airbags deployed. The impact was enough to make the driver door unopenable and bend the front wheel to an irregular angle. The unibody was damaged as well as the exterior parts and the car was declared a total loss.

- Alexandria, VA, USA

problem #6

Aug 192015


  • 43,000 miles


Last night I hit a deer going 70 miles per hr. On the highway. My leg airbags deployed but my steering wheel did not only the clips came out. Due to knee airbags I have huge bruises on both legs. I feel that the steering wheel has a defective airbag since it did not deploy. If I had hit a tree instead of a deer its possible I would not be here to file this it did not protect me at all.

- South Ryegate, VT, USA

problem #5

Dec 062014

Focus 4-cyl

  • 33,000 miles
I was involved in an accident in which I rear-ended the vehicle in front of me. I decelerated from between 60 and 65 mph to 0 mph in just a few seconds, with frontal impact being made with the car in front of me probably somewhere around 30 mph or less. My knee airbag deployed immediately (I have the bruise to prove it). My steering wheel airbag began deploy but stopped. I have pictures showing the horn cover of the steering wheel separated from the base about a centimeter. My horn began honking in even pulses. My steering wheel airbag never actually deployed. I noticed that other 2013 Ford models had recalls for steering wheel airbag failures, but not the Focus. The symptoms described, like for the Fusion, seem similar to what I saw with my airbag. The fact that the sensors detected the crash was enough to set off the airbag, but the airbag could not fully deploy concerns me. My vehicle is in the process of being repaired, and both airbags are being replaced, but I wanted to be sure to report this, just in case this could be the start of a bigger issue for my model. I was lucky. In my accident, the steering wheel airbag was not needed to keep me safe, but someone else might not be so lucky.

- Fort Worth, TX, USA

problem #4

Sep 252014


  • 33,000 miles
The contact owns a 2013 Ford Focus. The contact stated that while driving at 60 mph, a deer jumped in front of the vehicle, which caused the contact to crash. The contact stated that the steering wheel air bag failed to deploy. A police report was filed. The driver sustained injuries to the hips and both shins but did not require medical attention. The vehicle was repaired but the repair specifics were unknown. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.

- Deer Creek , MN, USA

problem #3

Feb 272014

Focus 4-cyl

  • 38,000 miles


The Focus was stopped at the scene of another accident when it was rear ended at highway speed (55 mph approximately) by a driver who did not see it stopped. The car was pushed into the rear end of the car stopped in front of it. The rear hatch of the car was pushed in past the rear axle and the front end sustained heavy damage. The car was a total loss yet none of the air bags, front or side deployed. I sustained a head injury from hitting the steering wheel and the drivers seat broke when I was thrown backwards after hitting the car in front of me. Updated 11/24/2014

- Onsted, MI, USA

problem #2

May 102014


  • 57,000 miles
The contact owns a 2013 Ford Focus. The contact stated while driving 5 mph, another vehicle crashed into the contact's front driver side. The contact suffered from whiplash. The air bags failed to deploy upon impact. A police report was filed of the incident. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 57,000.

- Lake Panasosskee, FL, USA

problem #1

Apr 302014

Focus 4-cyl

  • 15,995 miles
I was going to pick up my wife from work as usual. I am a very safe driver especially around corners. I was not driving more that15 mph when the car accelerated by itself. To avoid hitting a parked car I had to turn the steering wheel to the right. I went up on the driveway area. I hit a concrete wall portion or a driveway. Totaled the entire front right. Axle is broken. Air bag never deployed. Several months back they had to put in a brand new transmission. The car is just now 1 year old. It could not go up hills, park up hills. Transmission would turn off. Now it accelerated on it's own. My wife told me from the beginning this car is a lemon. I liked it so did not want to believe it! now I have to. I am still stiff all over. I have reported this to Ford auto body and my dealer. I hope they will be honest about all this. I do not feel I should be marked badly by my insurance or have my premium go up when this is not my fault. I hope Ford will at least help me out with a new replacement car for this lemon they sold me! now they will put through a claim on my insurance to repair the damage done to the wall. I hope my insurance premium will not go up. I should not have to held responsible for this when Ford has known about this problem for years and has many complaints. This I was not even aware of!

- Sherman Oaks, CA, USA

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