CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.
Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.
10.0
really awful
Crashes / Fires:
23 / 3
Injuries / Deaths:
12 / 0
Average Mileage:
39,541 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is still at the dealership (CrossRoads Ford, of Indian Trail, NC). The vehicle has been there since 11/22/22. The Service Department keeps telling me they are waiting on a Recall Part to come in and have not given me anything else. The car will not drive, and they advised it was a Recall Part, but the system shows all Recall has been repaired? I need my car back- I have already paid 3 months for a car payment, on a car that is still sitting in the Service Department there.
The contact owns a 2014 Ford Focus. The contact stated that on numerous occasions while the accelerator pedal was depressed, the engine hesitated to respond then the vehicle stalled. The contact was able to restart the vehicle. The contact stated that while accelerating the vehicle inadvertently decelerated. The transmission fault warning light and an unknown warning light were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. Other unknown failures were found. The contact was made aware of the NHTSA Campaign Number: 18V350000 (Fuel System, Gasoline) however, the parts to do the repair was unavailable. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 85,000.
The contact owns a 2014 Ford Focus. The contact stated that while pulling out of a parking lot on a level surface, the RPMs revved up, the vehicle hesitated to respond and made an abnormal sound as it was shifting from first gear to second gear. The power train warning light was illuminated. The contact slightly released the accelerator pedal and was able to continue driving while the vehicle was in first gear. The contact stated that the failure reoccurred while making a right turn on an incline. The contact continued driving and the vehicle gradually shifted into second gear while driving uphill. However, the failure persisted. Additionally, the contact stated that the transmission clutch was previously replaced on 5 occasions due to the vehicle lunging forward and shuddering while shifting from first to second gear. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 84,500.
My 2014 Ford Focus which I have had for 6 years has developed a problem with the Powertrain Control Module. This is a known problem with the car, and Ford extended the warranty for 10 years. I have been waiting 8 months now for the part which is still on backorder, with no estimate of when the part will be available. I can no longer drive the car because the car violently jerks when accelerating and almost comes to a complete stop. I can temporary fix the problem following online instructions, but it last only a day. I am afraid to drive the car because the jerking/hesitation might result in an accident. Ford does not seem to be addressing their responsibility with this dangerous issue.
The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle would shudder while accelerating. There was no warning light illuminated. The contact had taken the vehicle to the dealer on multiple occasions where the clutch assembly and PCM (Power Train Control Module) were replaced under warranty after each failure. The failure persisted, with the check engine warning light illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed him that the vehicle was not under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 40,000.
The entire car is a a safety issue. From the breaks and door latches, to the fuel system, electrical system, to the transmission. The 2014 Ford Focus SE needs to ne recalled aand taken off the roads.
The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH and depressing the accelerator pedal, the vehicle shuddered, jolted, and hesitated to respond. The check engine warning light was illuminated. The contact veered to the side of the road, turned off and restarted the vehicle. However, the failure persisted. Additionally, the contact stated that the failure also occurred while shifting into a lower gear. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to the dealer where the transmission dual clutch was replaced under an unknown recall in 2019. However, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact stated that she had been informed that the transmission dual clutch was previously replaced in 2016 by the previous owner. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 74,000.
The contact owns a 2014 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle shuddered and hesitated to accelerate. The vehicle was towed to the dealer, where it was diagnosed that the clutch and an unknown transmission part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 118,000.
There was an open recall on the vehicle that was extended to 2021 regarding the clutch. There is a shudder that occurs when the vehicle is accelerated from a stop. I bought the vehicle used from a dealership in April 2022, and this problem was obviously not fixed. The dealership did not indicate any past recalls or current issues with the vehicle, even though the problem has persisted. I now have an unsafe vehicle that needs a complete part replacement. I am being quoted at 3,500 dollars. I am baffled that the safety of the person driving the vehicle and others on the road is being blatantly disregarded. Is there anything that can be done about this with Ford. I know that the recall warranty expired in 2021, but this issue should have been fixed upon the vehicles purchase by the previous owner or fixed under their ownership as they had almost 8 years to fix this recall.
The third clutch has failed. This has caused massive jerking and the car actually slips out of drive stalling the car temporarily in the road of traffic. This vehicle is a danger to me and people on the road driving near me. Ford refused help with this problem.
The contact owns a 2014 Ford Focus. The contact stated that after starting the vehicle, the vehicle failed to accelerate moving forward or while attempting to reverse. There were no warning lights illuminated. The vehicle was towed to the dealer and the contact was informed that the failure might be related to NHTSA Campaign Number: 13V523000 (Power Train) however, the VIN was not included. The contact then had the vehicle towed to a certified mechanic who installed a rebuilt transmission to replace the existing transmission. Approximately 6 months later the failure reoccurred. The vehicle was returned to the same certified mechanic who stated that the TCM needed to be reprogrammed. The vehicle was towed to the dealer who performed the reprogramming of the TCM; however, the failure reoccurred. The contact returned the vehicle to the mechanic to be diagnosed and it was determined that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware by the dealer who denied the repair under the recall due to the VIN not being included. The approximate failure mileage was 125,000.
The contact owns a 2014 Ford Focus. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. There was no warning light illuminated. The vehicle was taken to the dealer where the transmission clutch was replaced under an unknown recall. However, the contact stated while driving 45 MPH 6-months later, the vehicle downshifted to first gear independently. The contact was unable to veer to the side of the road. The contact turned off and restarted the vehicle. The contact shifted from park(P) to drive (D); however, the transmission remained stuck in first gear and the vehicle would not exceed 10 MPH while driving. The contact was able to drive back to his residence. The vehicle was towed to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the parts were on back order. The failure mileage was approximately 65,000.
In May 2022, I was stopped at a stoplight when it turned green, I pushed the accelerator but my car did not move forward. The engine revved but it seemed to not automatically shift into gear and accelerate. This caused me to hold up traffic and put myself and others at risk by not accelerating as anticipated or expected. Since then, the dealer has confirmed that the transmission control module is faulty. I believe this is the 4th time I have had a transmission related issue (either the control module or the clutch) since I purchased this car. Prior to this event, there were no warning lights that the transmission was about to fail.
This vehicle has hesitated when pulling in front of other vehicles, putting myself and passengers in severe danger, bucks when accelerating, and has left me stranded on a major highway when the transmission wouldn't engage (slipped). The transmission is known to be faulty, but Ford will not take responsibility for the problem. It has occurred numerous times. My wife and I are disabled, and need transportation, but I feel this car is unsafe to drive.
The contact' mother owns a 2014 Ford Focus. The contact stated that while his mother was driving approximately 45 MPH, the brake was depressed to slow for traffic and the vehicle started shuddering and hesitating. The contact stated that the check engine and check transmission warning lights were illuminated. The contact's mother was able to drive the vehicle back to her residence however, the vehicle failed to exceed 10 MPH. The contact stated that his mother contacted an independent mechanic who went to the residence to diagnose the vehicle. The independent mechanic determined that the transmission release fork and clutch assembly needed to be replaced. The vehicle had not been repaired. The contact stated that his mother related the failure to an unknown Manufacturer Satisfaction Program that replaced the transmission release fork and clutch assembly twice by a dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 98,000.
The contact owns a 2014 Ford Focus. The contact stated that after starting the vehicle and shifting to drive(D) the vehicle would shudder and slip out of gear. The contact stated that the failure also occurred while driving uphill approximately 30 MPH, the vehicle started to shudder and slipped out of gear with the vehicle rolling backwards. The contact stated no warning light was illuminated. Additionally, the contact stated that on another occasion after the vehicle started shuddering, the vehicle remained stuck in first gear and the vehicle failed to exceed 10 MPH. The contact had the vehicle towed to a dealer where it was diagnosed and determined that a fork inside the transmission and many clutches needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.
The contact owns a 2014 Ford Focus. The contact stated while driving 30 MPH, the vehicle started jerking significantly. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch had failed. The vehicle was then taken to the local dealer who diagnosed that the transmission clutch and the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as Ford Customer Satisfaction Program Campaign Number: 19N08 for transmission clutch had expired and Ford Customer Satisfaction Program Campaign Number: 15B22 (TCM) part was not available. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.
My 2014 Ford Focus Titanium experiences bucks and jerking on a daily basis. I will be making turns crossing large streets and I will have a chance to go and when I do the car will stall and the power will come back almost getting me killed by oncoming traffic. Also at red lights or stop signs I will stop and then press the gas only to have the car go a little and then stall or jerk/buck in which the person behind me (especially at red lights) thinks I'm going and goes only to have me stop and then they almost hit my back (I actually had one person tap my back bumper but thank Jesus I was ok). Also on the highway doing 55-70 MPH and I press the gas to move a lane or go forward more the car will drop gears and stall causing the cars behind me to almost hit me and honk. This is not too mention the slips and bucks the transmission causes on the daily which are just annoying. This is extremely dangerous! I have given my wife my Nissan Rogue and taken the Ford Focus as I don't feel safe letting her (or myself) drive it. And the transmission has been replaced as well as the clutch before and most recent the car wouldn't go in reverse and they fixed the TCM. It is now known that Ford KNEW about these issues and did nothing! I'm afraid one day I will die in an accident and it will be because of this transmission but we don't have the money to get rid of the car we already paid off. And no one wants to buy this junker as we've tried to sell it! I don't know what to do as this is unbelievable?!
A D V E R T I S E M E N T S
- Monroe, NC, USA