Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.

Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
19,822 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Focus electrical problems

electrical problem

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2014 Ford Focus Owner Comments (Page 1 of 2)

problem #38

Dec 022014


  • miles


My transmission will slip out of gears lose power while accelerating and stops completely when that happens dealership replaces tcm twice and clutch once but the jerking gears slipping out and sudden loss of power has never been resolved also my A/C lines have had holes rubbed into them from serpentine belt another problem is electrical the sync and radio stopped working at 30000 miles was fixed under warrenty and stopped working again at 70000 miles told not under warrenty any more it is very dangerous because out of nowhere the speakers will crack at full volume startling driver. Another problem at 40000 miles a car pulles into my path causing me to slam into the side of there car at 45 mph with no time to stop my airbags did not deploy causing me to smash face of windshield and seat belt was fastened told dealership about this they said the car has a smart airbag that calculates the rate of deceleration of when to deploy airbags not sure how 45 mph to 0mph is not enough deceleration.

- Lower Burrell, PA, USA

problem #37

Nov 142016


  • 86,000 miles
The contact owns a 2014 Ford Focus. The contact stated that the vehicle lost power while driving 75 mph on the highway. The check engine indicator illuminated on the instrument panel when the failure occurred. The vehicle was not diagnosed or repaired. The failure mileage was 86,000.

- Colorado Springs, CO, USA

problem #36

Nov 012016

Focus 4-cyl

  • miles
12,771 miles, starter replaced. 14,207 miles, fuel pump replaced. 18,249 miles fuel pump replaced and transmission control module reprogram for failure. 19,999 miles replace clutch and starter motor assembly. About 24,000 miles, car no start, battery replaced "bad battery". 29,975 miles car no start, jumped to start. 31,500 miles no start, battery replaced "bad battery". approx 32,750 miles, replace clutch and whatever else they may find. This car stutters in first gear (automatic transmission) when it was purchased it was fine and then a month later it started to shake and stutter on acceleration from a stop, whether in traffic or in the driveway. Ford told us that it was a "smart transmission" and that it had to get used to two people driving the car although I am the primary driver. New "clutch pac" only temporarily solves the problem and then it starts all over again after a month or so. We have also had a no starting issue. We received a letter from Ford about it, but they cant seem to help and wont replace tcm because they say the dealers can't show the part is malfunctioning.

- Winsted, CT, USA

problem #35

Oct 302016

Focus 4-cyl

  • 5 miles


My car has a mind of its own. I have complained to Ford many times regarding the car jumping since the day I bought it. I have been told " oh, its the way it was made." My car completely stopped on me before while I was driving with my kids in it. I took my car back to the dealer right then and they reprogram it and told me it was fine. I took my car back for the battery going to completely dead with a brand new car. Today as I'm picking up my kids my check engine light came on. I took my kids home and called my dad and was advised to get a diagnosis test ran on my car. To my surprise my car is getting a error code P090C" this is an electric problem that it seems that million of drivers have gotten that involves the clutch actuator low circuit. Why did I not receive a recall for this" I need some answers now because this car has stop before with my children with me and I will not die because of Ford. I need this issue fixed.

- Houston, TX, USA

problem #34

Jun 142016


  • 40,000 miles
The contact owns a 2014 Ford Focus. While driving at low speeds. The vehicle hesitated while at a stop sign. There were no warning indicators illuminated. The dealer replaced the clutch module, but the failure recurred. The manufacturer was not notified. The failure mileage was 40,000.

- Blairsville, PA, USA

problem #33

Sep 282016


  • 15,500 miles
Power loss to drive train and vehicle displays "stop safely now" message. This had happened repeatedly while vehicle was in motion on public roads.

- Alameda, CA, USA

problem #32

Sep 062016


  • miles


When I put it in drive mode it goes back words.when I'm driving for about 20 min it shows my E brake is on and says transmission at fault and engin at fault

- San Antonio, TX, USA

problem #31

Aug 122016


  • 29,655 miles
Rodents are eating wires in my motor. I saw on Ford website that they are using soybased wire insulation. There is a class action that has been filed by consumer against Honda..who is using same soybased products in their manufacturing car process and has even invented a duct tape coated with a product that should detour rodents from chewing these wires if it is wrapped around the wiring inside the motor. They refuse to cover..(Ford)..and (Honda) these repairs under our manufactures warranty for defective material..which is not fair to us the consumer. It will me...Ford said....over two thousand dollars to repair. This soybased products..attract the rodents..and either should be stopped in the manufacturing of cars..or manufacture to be required of charge. If they my expense..rodents will only continue to be lured to my chew it up again. This could result in very dangerous situation..not to mention..costly to us the consumer. Honda would not of invented that duct tape..but they did because they knew darn well that it is attracting rodents. We all want eco friendly products..but not when it puts grave risk. I have lived at my home for over 25 years..never..has this happened to me. This is second occurance. First time cost me under three hundred. I do not want this to cost me my or my child's life..the next time.

- Warr Acres, OK, USA

problem #30

Aug 092016


  • 16,000 miles
Ford Focus ev- while driving the vehicle loses power and shuts down saying "please pull over safely." Have taken to the dealership twice and they cannot find a solution. Very dangerous as the vehicle stops in the middle of the road when driving!

- Beaverton, OR, USA

problem #29

Aug 022016


  • 15,000 miles
From the date of purchase in 2014 this car hesitates upon acceleration shutters and shakes. There have been numerous times when I have felt unsafe and at risk for bodily harm. I have taken it to my dealer numerous times and have been told repeatedly "this is the worst transmission Ford has ever made." But they explain that Ford will do nothing about it. "I wish they would, everyone complains about this car." On numerous occasions while traveling between a stopped position and five, 10, or 15 miles an hour this car hesitates shakes and shimmying. I had it in a little over a month ago with the same issue. They did nothing and told me "Ford says if it falls within a certain parameter there is nothing we can do. Our hands are tied." This morning I was heading to a family funeral, pulled out of my driveway tried to accelerate and my car choked and died. I have been unable to get it restarted and had to have it towed to a different dealership hoping to get better customer service. I honestly believe there should be a class action lawsuit against the Ford Motor Company for this inferior product. Also, my radio has never worked correctly. If I turn the rear defrost on there is horrible static over the radio. The dealer just keeps on telling me "you have bad reception. "

- Syracuse, NY, USA

problem #28

Jul 022016


  • 1 miles


While I was driving my Ford focuse SE it lost the power at the red light. The car died on me, it was the scariest moment, I almost lost my life getting hit by another car trying to push the car to the side. Very unsafe car, would never drive that car again !

- Encino, CA, USA

problem #27

Aug 252014


  • 12,000 miles
I have had my Focus in to be repaired four times for the clutch plate assembly shuddering/jumping/hesitating upon starting up from a stopped position.the last time it was in was March of 2016, and is now doing the same thing in June 2016. This was first noticed at 12000 miles, but not addressed until the milage was 15500. This disqualified it for the buy back with Ford through the BBB autoline. The clutch plate has been replaced twice and adjusted the sensor two other times. This is a safety concern in the event of pulling onto the interstate or in heavy traffic and does not give the acceleration needed. I have asked a couple of times for a buy back, but have been told no. Please help me and other consumers to have this issue addressed and fixed.

- Natchez, MS, USA

problem #26

May 242016


  • 50,000 miles
First problem was the car shuddering and jerking. Ford garage, repair some transmission seals, programming, replaced fuel tank, fuel pump and engine wire harness repair. Shortly after the car began to lose ability to move when accelerating, the engine RPM's would rev and vehicle had little power to move. Ford garage replaced clutch and did programming. On the way home from that repair, our care suffered the same symptoms it was brought in for. It is currently in the shop and we have no confidence in what we will get back.

- Fine, NY, USA

problem #25

Sep 302015


  • 19,000 miles
The contact owns a 2014 Ford Focus. While driving 65 mph, the transmission jerked excessively. The contact had to slowly remove his foot from the accelerator pedal to stop the jerking. In addition, the horn and the alarm system no longer worked. The air bag warning light illuminated on and off while the contact was driving. The manufacturer was notified. The vehicle was not diagnosed nor repaired. The VIN was unknown. The failure mileage was approximately 19,000.

- Tannersville, PA, USA

problem #24

Apr 052016


  • 20,200 miles
My vehicle has had numerous transmission problems, going into reverse while driving, shutting off while driving, etc. Recently, the power steering completely went out and reverted to manual steering. Today, while driving it for a while, I noticed a burning smell and pulled over. Under the hood, the fuse box had caught fire, but was blown out by the wind when I opened the hood. 20,500 miles.

- Lubbock, TX, USA

problem #23

Mar 212016


  • 20,000 miles
Since day one this car's transmission has not worked properly. I should have just brought it right back to the dealer that day. It has been back 4 times for transmissions issues: Shuttering at take off, accelerates on its own without your foot on the gas, keeps changing gears when trying to accelerate on a highway, lurches forward when moving slowly (pulling into a gas station), rpms go up when you take your foot off of the gas and do not drop back down again until you are at a complete stop. The front brakes are completely worn. I see these complaints on the internet over and over again. Today we were driving the car on a highway and it just stopped accelerating. Had to pull over very quickly to get over to the shoulder safely. Motor was still running with an engine fault message was displayed. Ford's roadside assistance doesn't even cover getting your car off of a toll road and living in NJ they are hard to avoid. The dealer says that that is the way the car drives. They write up the paper work very vague and never put the correct description for the issues. The car goes in and out of the service department - programming update. There are 479 complaints for this car on just this site for mostly the same issue. The other 2 cars I own have 0 and 35 complaints on this site - big difference. My last Ford.

- Lanoka Harbor, NJ, USA

problem #22

Nov 222015


  • 13,000 miles
The contact owns a 2014 Ford Focus. While the vehicle was parked, an abnormal sound was heard from the engine and the driver side fog light illuminated independently. In addition, while driving at various speeds, the radio turned on and off independently. The failures recurred constantly. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failures was not found. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 13,000.

- Lubbock, TX, USA

problem #21

Dec 292015


  • 21,900 miles
While accelerating in traffic yesterday evening a warning appeared on the display panel "stop safely now". I was unable to exit the roadway immediately due to traffic and the vehicle would not accelerate while approaching a traffic light. The engine operating indicator (a green car with arrows pointing forward and back) was no longer on but accessories on the car worked properly (e.g. headlights, power steering, etc) I put the car in park and attempted to turn off the car with the brake pedal engaged in an attempt to restart but car would not turn off. I was able to eventually push the car off of the roadway into a parking lot. The car's ignition turned off once I was back in the vehicle and the door closed. I powered the car on after it had fully shut down and it returned to operating normally. Please note: This is the all-electric Ford Focus. Thank you. Updated 1/28/16

- Elk Grove, CA, USA

problem #20

Nov 042015


  • 19,665 miles
Vehicle's transmission shifts into other gears while in drive. Three separate times it has went into reverse. Twice while coming from a stop, once while in mid drive. My vehicle was in the shop a total of 57 days so far this year, got it back on Friday after a field service engineer came to look at it. They were unable to replicate any issues with the transmission, but would not certify it as "safe." Today, I was driving at 65 mph on the highway when the engine revved high and the dash display showed I was in park. It limped to a stop on the highway then flashed "transmission not in park P" before it shut down. After calming my nerves just a bit, I was able to restart the vehicle. I was about 4 miles from the dealership and was able to drive it (slowly) to them. I was able to snap a photo showing the vehicle in park doing 65mph with an RPM of 3500. However, from previous experience, this is not "proof" if the issue is not duplicated by Ford directly. So to date at 19,970 miles, the vehicle has went out of gear 4 times. The vehicle stopping on a highway by going into reverse and park is not a safe condition that could lead to a crash.

- Lubbock, TX, USA

problem #19

Oct 262015


  • 16,500 miles
Car intermittently stalls when the clutch pedal is depressed. This can occur at a stoplight or at freeway speed.

- Long Beach, CA, USA

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