CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.
Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.
10.0
really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
44,723 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford sold me a lemon, a 2014 Focus it has 97960 mike's on it and in 5 years I've owned the car it's been in the shop for the transmission 16 times! an extended warranty covered the transmission up to 96,000 mi but now it's completely screwed up and does won't fix it I would like them to buyback my poa
Several times while driving, the radio will make a loud cracking sound from the speakers, other times it will *crack* and all radio/bluetooth controls stop working, and other times the radio will *crack* and stop working entirely, where there is no sound until the car is turned off, and turned on again.
I have a recall on my car for having door handle latch problems. It has lowered the estimated amount my car is worth. Would love if someone could solve this uncalled for issue for me before my door latches end up breaking and causing me to get hurt or someone else.
- Cheboygan, MI, USA
Search CarComplaints.com for these popular complaint phrases...
I drove to work and everything that morning but when it was time for me to go home, out of nowhere when I turned my car on it said steering loss. I wasn't able to turn my wheel or anything, so I had to get it towed. Thank god I was not on the road and it locked up on me because there's no telling what would've happened.
I brought it in for skipping 3rd and 5th gear and Ford said that it was the recall but because they already fixed it they said it won't be covered and I have to pay 1400 out of pocket!!
I had 3 clutches transmission go out on me and I want to have Ford buyback my car then my clutches transmission went out again for the 4 time I don't have any warranty on it I my service manager said it's going to get worse he told me to do the buy back program jimmy
My 2014 Ford Focus has a automatic clutch problem. It was replaced 2 years ago by the dealership and is now having same issues only worse. As I am driving the car won't go faster as I'm passing a car and when I stop at a traffic light it jumps as I go. Unsafe. I don't feel safe driving.
Problems I have had was slipping, bucking, jerking, and suddenly accelerate. In addition, the transmissions caused delayed acceleration and delays in downshifts, cuts off in traffic.
I was driving down the street, and my car lost power in the middle of traffic. I couldn't do anything except let the car coast to the nearest side street. This is the first time it has gotten to this particular degree. Before this happened, I was on my way home and as I was leaving the stop light, the car hesitated and took a while before the speed would pick up. It also did some weird things that I can't explain, but know that it shouldn't have happened. After this first incident, I immediately contacted Ford and complained about the problem. I was advised that the car had two extended warranties and I should take it into a authorized dealer and have the vehicle diagnosed and that if it was a transmission module issue or something to that effect, it would be covered under the warranty and the repairs would be done at no cost. I took the vehicle to a Ford dealership in Tennessee and was told that my vehicle had an branded title and the dealership refused to put the car on the machine unless Ford corporate called them directly with an authorization code. I called Ford corporate back and explained to them what the issue was and the agent put me on hold and called the dealership and gave him all the information he needed to start the work on my vehicle. About three hours later, I was contacted by the dealership and was told to pick up my vehicle because someone from Ford had contacted him and said that my warranty was no good. I emailed the CEO at Ford corporation, and after two weeks, still haven't heard back from him. I called the corporate office again and was told the same thing as before, which is that my car has two extended warranties and the work should have been done because one warranty covers the transmission whether it has a branded title or not. Now, I have a car sitting up, unnecessary expenses and a dent in my back bumper.
Back at the end of June, first part of July I had a check engine light on and then the next day it was off but some stupid "my key came on and not it regulates my speed and volume. I am not paying over $200 to have it removed. But the most important thing is the clutch on my transmission is out and Ford won't replace it for free and I dont have the money to fix it. I believe Ford should fix it for free since they can't build good transmissions.
Engine stopped while in motion on freeway. Entire electrical system and acceleration would not power back on. Steering and brakes were still operational. After pulling over, the car will not turn on, and doors will not remain locked.
Clutch was repaired and now a part of the new clutch needs replacement and they don't want to help me! I know it's part of the recall!! now I can't use my car because I have to pay $2K out of pocket to get it fixed! when I know it's the recall. It's the clutch!!! also.. the attached work orders.. were not given to me when I purchase the car. But they were in the car manual book. And it's says the car was already having transmission problems at 15 thousand miles! if I would've known. I would have never purchased this vehicle! this car is a lemon!!!
I purchased this vehicle in 2016. A week later I took it back to the dealership, they drove it said nothing was wrong. 8 months later I took it back over the transmission, they drove it, said nothing was wrong, about 7 months ago I took it in over the recall on the door locks, requested the transmission be checked as well. Nothing was done on the transmission. I just learned from the Ford Motor Company about the extended warranty on the transmission module and clutch assembly. The dealership did not tell me about this. I now sit with this vehicle with no way to get it to the dealership, and no offer of help from them. They want me to have it towed and pay $ 110 dollars to put on a machine. I am on a fixed income and can not afford to do this. This issue should have been addressed one of the three times I took it in. The transmission has jumped, jerks, lunges, reduces speed pull out since I bought it. Now it goes to neutral while driving and you have to pull off and put it in park, wait and put back in drive and hope it catches. It's to dangerous to drive now so it's parked.
Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns
Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns
A D V E R T I S E M E N T S
- Longview, TX, USA