CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.
Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.
10.0
really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
47,681 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this vehicle in 2016. A week later I took it back to the dealership, they drove it said nothing was wrong. 8 months later I took it back over the transmission, they drove it, said nothing was wrong, about 7 months ago I took it in over the recall on the door locks, requested the transmission be checked as well. Nothing was done on the transmission. I just learned from the Ford Motor Company about the extended warranty on the transmission module and clutch assembly. The dealership did not tell me about this. I now sit with this vehicle with no way to get it to the dealership, and no offer of help from them. They want me to have it towed and pay $ 110 dollars to put on a machine. I am on a fixed income and can not afford to do this. This issue should have been addressed one of the three times I took it in. The transmission has jumped, jerks, lunges, reduces speed pull out since I bought it. Now it goes to neutral while driving and you have to pull off and put it in park, wait and put back in drive and hope it catches. It's to dangerous to drive now so it's parked.
Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns
Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns
Transmission fault light came on. Codes coming up are po6B8 and po6O6 times two. Looked codes up and they were power train control module and the ECM/ PCM codes. Wants to stall when driving.
Repeatedly the speakers will randomly pop very loudly, even when radio is off, and the speakers will not function again until car is restarted. The loud noise is very startling and dangerous. It occurs at irregular intervals, when moving and not, and with radio on or not.
- Howell, MI, USA
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It clicks constantly - I have start the car with a battery charger although I just put a new battery in the car, I have had the transmission clutch and parts replaced twice. - its still slipping out of gear it sound like grinding metal. Im so done with this car.
Was driving and heard a very loud pop and crack noises. There was no audio and the car wouldn't let me turn the radio on nor off. While this was happening the pop and crack noises still continued. I did some research and it turns out these Ford radio are known to do this and I just want to report it as a safety issue due to the fact that when my radio is off the noises are still going on and they are very loud. This could cause other people accidents and is very irresponsible on Ford behalf.
I have had the some part of the fuel and transmission censor replaced a couple of time by buckeye Ford in london Ohio. The last time I it was replaced I was told this happens all the time and that my car could stop running I am concerned that I will be driving and something just makes it stop the rpms go up to 3 or so sometimes at take off and there is a hesitation please look into this for me. [xxx] email is [xxx]the clock and radio display doesn't work and then maybe a few weeks go by and they just star to work. I am afraid to even drive out of town so I rent a car thank you redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Horn goes in and out, and appears to be affected by speed humps.causing a security risk. Backup camera fades from clear view, to no view, to an upside down view daily.
I've not had a fuel gauge since my 4th warranty repair (turbo replacement turned catastrophic and incurred warranted engine replacement as they blew it in shop and had it for almost three months) and I am not happy at all. And I am now gonna have to go back and get it fixed as this is dangerous for me. I keep a gallon of fuel I'N my car, so I'm basically huffing fumes all the dang time im in my car.. I must keep a gallon of fuel in the car due to the sudden stalls and the subsequent crank, wont start issues. Up until after my car was "repaired".. I didn't have issue until id done run out of fuel and or run out of outa fuel and stalled in most precarious places whilst in motion and driving down the road. I'd run out of fuel and my car would sputter and die. I've walked up to 12 miles to get to a gas station luckily. I am not cool with this [xxx] cause I bought it with lil to no mileage and new off the lot.... [xxx] has a ring to it if anyone could help... to an erratic at best case I've been stranded with no phone, no food nor water at least three times. And they think I'm gonna bring it in for service and allow them to screw me over again? don't think I have a lot of trust for Ford no mo.... I hope they stop playing around with people's lives as seemingly expendables and wasting our valuable time and money. I've lost a job from it and that's no joke. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
1. the car has a real bad popping in the front end like the front ends about to just fall out. On any road & both straight or turning 2. taking off from a dead stop front end & the transmission takes a minute for them both to catch & the car go on any road & both straight or turning 3. the cv axel pop when turning
On Monday March 9th around 5pm my car had stalled while taking a left hand turn. It took about an hour to re-start with key fob. On March 9th at 11:30 pm turned off vehicle to go into a store and would not start for over 2 hours. I found out there was a recall to this vehicle today on 3/12/2020 I had purchased this vehicle on 01/06/2020 with out any knowledge of a recall. I want out of the vehicle as it is unsafe.
The car was difficult to drive from day one, hard to steer and keep on the road, along with the transmission problem, had it checked several times and told there wasn't a problem with the steering, then it it started making a grinding sound when the wheel was turned, kept getting worse until the car was not drive able, and it was stored. The transmission was recalled, but told the steering is not. Ford says it needs a new rack and pinon but is now out of warranty, as our complaint we turned in when it was under warranty had been wiped out, due to a new computer system. It only has 32,000 miles on it, and now they want $2200 to replace the rack and pinon.
Car shudders when starting from a step position to an accelerated speed. Example: Sitting at a stop light and when the light turns to green and gas pedal applied the car shudders or does not move. When it doesn't move forward when applying the gas pedal it feels as though the wheels are just spinning. At other times the car will automatically jerk forward when not intended. At other times the car doesn't move forward when you apply gas the pedal. I have had the transmission replaced 4 times. I have had several software updates. I have had seals replaced. Milage as to date is 31400
Car transmission is broken on the inside per dealer, there are articles explaining that Ford knew about the problem but still put the car out for purchase. Currently I do not have a vehicle to drive to work. I was told by Ford I would have to pay for the problem although it is an internal problem with manufacturing.
The horn stopped working approx. December 17, 2019. Vehicle has about 155500 miles. Horn does not sound when vehicle is locked using key fob. Horn does not sound when center of steering wheel is pressed. One traffic incident already required the horn's use and it was not available. I verified myself that the fuse works and also that the relay works. I also accessed the horn itself and tapped it which made no difference. The horn is an important safety feature although used infrequently. It is not subject to wear and tear as a wiper blade would be.
Took my Focus in to have a customer satisfaction recall clutch replacement for the automatic transmission. I experienced bad jerking and acceleration issues. The dealer replaced the clutch 2 1/2 months ago. I'm now at the dealer with my engine light on on and severely bad jerking and shifting issues again. The dealership diagnostic says I need 2 transmission shift levers replaced (levers a &B) cost in excess of $1000. This transmission as a whole is defective. Why is Ford getting away with this"?"
I was driving my car home on the freeway November 19, 2019. Going about 65 mph and it started shifting weird. I made it home hooked it up to the computer got the codes and it was all related to the transmission control module. The transmission control module was recalled on my car last year and the dealer fixed it. I took it back to the dealer they had it for about a week, called and told me they replace the transmission control module again however there was more damage. Its transmission problems it needs a new clutch assembly, slave cylinder and 2 clutch release levers. They told me this was my fault and it would cost me about $2000. I take very good care of my car I didn't have any problems prior to this. I can't afford the $2000 right now and I'm still making payments on my car every month. Dealership has all the info on their file.
Check engine light came on. Took my car to titus will to get it diagnosed came back with code P0456 part number BV67-9D289-B/bv6Z/9D289-R. after doing some investigating turns out there was a recall on the issue my car was having. My car was in shop in may of this year for a clutch replacement. At the time the advisor at the dealership let me know there was a recall and said it was completed with no findings at the time. Well here we are in November and my car was having issues with the recall part. The dealership reached out to Ford and requested a reimbursement and they declined stating once a recall is closed out there is no way to reopen and issue a refund. My car was stalling and having a rough idle and needed to get fixed immediately so I paid for the work to get done.
A D V E R T I S E M E N T S
- Accoville, WV, USA