Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.

Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.


really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
16,186 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Focus miscellaneous problems

miscellaneous problem

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2014 Ford Focus Owner Comments (Page 1 of 3)

problem #57

Mar 242016


  • 17,000 miles


I brought the vehicle in January. In March, the trunk popped open while I was driving. It has continued to do so since. I have taken the vehicle to the dealer at 5 times. They have done 3 repairs but the issue continues. It seems to happen at speeds higher than 35 mph when driving for more than 35 minutes. I just picked the vehicle up from the dealer on 1/17/17. On 1/18/17, the dashboard indicted the front passenger door was open while I was driving. All of these occurrences while I was driving on a highway or backroads with little to no stopping.

- Mooresville, NC, USA

problem #56

Aug 272015


  • miles
I filed a complaint under the mn lemon law due to repeated transmission issues on my car. When driving the vehicle it is quite noticeable that the transmission does not shift properly because it causes the vehicle to shudder when shifting. The vehicle is an automatic transmission, bu, T at times it feels like I'm driving a very sensitive manual transmission and will cause a shudder feeling at shift. I have taken my vehicle in to North country Ford in coon rapids, mn on 4 separate occasions. The dates were 8/27/15, 10/16/2015, 2/18/16 and 8/21/16. The dealer has been unable to permanently fix the issue and my concern is that this has been a repeated problem with my car and that it could be costly to me in the near future.

- Saint Cloud, MN, USA

problem #55

May 012016


  • 5,000 miles
My car has bad hesitation incredibally jerky when starting grinding noises transmission not shifting properly Ford mechanics have admitted to knowing about the problem and has told Ford that it is dangerous. Hesitation when accelerating especially at lower gears. Make sit very dangerous to cross busy intersections. Currently don't have any pictures but plan to start recording my car.

- Sturbridge, MA, USA

problem #54

Nov 072016


  • 60,000 miles


Rear window blew out while driving 45mph outside temperature was 35 degrees.this happened 2 miles from home within 4 minutes of driving

- Oswego, NY, USA

problem #53

Feb 112016


  • 60,000 miles
I bought a 2014 Ford Focus SE July 2015 since its been in and out of shop my steering wheel is getting tight while driving were I can not control plus hesitation rolling back words shuttering jerking it iv had the steering rack replaced tierods nothing worked then I got a recall letter on the tcm it needed 2 be updated did that still didn't help took it back the tcm needed to be replaced so Ford told me it will be a couple weeks but I can drive it and the tcm or trans has nothing 2 do with the steering finally got the tcm replaced few weeks later but didn't help and seemed worse I called Ford corporate they would not help at all I kept calling but same results they would not fix it with out me paying a lot of money and they would not buy it back cuz it had 70000 miles I bought it with 35000 recently I took it 2 a local shop by work they drove it told me my trans is messed up it is not shifting right and that will cause the steering wheel the mess up as well I'm afraid to drive it risk my life and my children lives but Ford still will not help me at all this car has had 7 recalls on it I can not control the car I can not drive the car since it gets stuck and I feel like I get whip lash and I'm afraid I'm going to end up getting in to a accident the local Ford dealer told me they put the wrong trans in it that they been having issues with the trans I'm afraid I'm a be on the freeway and its just going to quit working or I'm a loose control or I will not be able to get up to speed Ford should be helping us out since there is pages of people with same issue there is investigations in to it law suits and my last thing I can do is talk to a lawyer and the news and file this complaint I been fighting with Ford calling going to dealers for 6 month now and no 1 will help not even my dealer whats it going to take some 1 2 die.

- Taylor, MI, USA

problem #52

Sep 252016


  • miles
Takata recall

- Sacramento, CA, USA

problem #51

Sep 272016


  • 24,000 miles


Clutch in automatic transmission is stalling, car shutters at 24,000 miles. Car doesn't want to go up hills, and acts mine it's stalling out when you pull out. This is my daughters car and I do not feel she is safe.

- Canton, NC, USA

problem #50

Aug 232016


  • 30,000 miles
I bought the vehicle in 2014 new. A little less than a year after I had the car, I started having problems with the sync system that allows me to use my cell phone hands free. It will stay paired with my phone for about 3 to 4 weeks and then will drop the connection with my phone. I have had it in to the dealership 5 times and the problem is still not fixed. I have been in contact with the regional manager of Ford corporate and they are refusing to give me a buyback option so I can go purchase another vehicle that will actually work with my cell phone. It is their problem with their vehicles and they are refusing to take responsibility for a defective product.

- Little Rock, AR, USA

problem #49

Sep 162016


  • 56,604 miles
Rear passenger door latch broke while in motion; door will not close or lock.

- Glendale, AZ, USA

problem #48

Feb 012016


  • miles
1.transaction was sliping had to take in got it out an had to take it in for the second time for the transaction 2. took car back cuz if I honked the horn the car would die I had to put it in park and take the key out an hit the alarm reset the alarm to start the car it been in the shop going on three times now I was driving on the freeway the car died an alam light horn go off an dies on the freeway not safe at all I had to put it in park on freeway

- Reno, CA, USA

problem #47

Jan 012016


  • miles


Focus 2014 been in the dealer ship in fairfax..ted's for over a month now.I called 4 times and no one answers my calls or return them...I don't need the car any more since I had to buy another one..I shakes when ever you it starts moving very violently and constantly stall for no reason it's not going anywhere and have some sounds that the whole engine is about to break...the seat belt don't work all the time or the air bags offen start beeping on the dash's been a really ruff ride for a car that has less then 30000 limes on's been a real problem and headache since I got it...returned it to check few time but nothing...can they pay for my car value"?? or my laon?"

- Fairfax, VA, USA

problem #46

Aug 202016


  • 25,000 miles
I was driving in stop and go traffic and a notice came up on the screen that my transmission was hot and that I needed to stop for 5 min. I pulled over and stopped for 5 min. And began driving again, and within 5 min. The notice came back on and it smelled like fire. So I pulled over and let the car idle until traffic was gone and then since traffic was done, the notice never came back up.

- Montrose, CA, USA

problem #45

Jul 212016


  • 41,234 miles
Yes I just recently financed a 2014 Ford Focus SE from the dealer ship in hagerstown md after two days of driving it started shifting funny I loose power it bucks and acts like it's going to stall I have children I told Ford in hagerstown they knew about the transmission problem and didn't tell us they say the transmission is junk that it needs replaced it's been over a month still have no transmission and they won't tell me why plus the car is drifting backwards I'm afraid forr I my husband and children's safety I have to travel for my work it's the only family vehicle I need some help please

- Waynesboro, PA, USA

problem #44

Aug 302013


  • miles
This is exactly the issue I've been having. 8/5/2016 I took my car in for the 3rd time concerning the transmission. I was told it was no longer a covered issue. When I bought the car I asked for a different one because the one I test drove literally felt like the transmission was slipping so bad I wasn't going to get it back to the dealership. I drove another one and it was better, however still shuttering. I was assured by the sales person at beechmontford this was normal, it was a new type of transmission with a dual clutch.everytime I took the car in for an oil change I complained about the transmission getting worse. I was told by 2different service department employees that Ford was aware of the issue and they were extending the warrenty.the shuttering increasingly became worse and had began a loud grinding noise and was stalling so bad at take off I was worried about having an accident because of it.the engine would rev up but wasn't going anywhere, then would jerk into December of 2015 I took my car back to beechmontford, they said it needed a new transmission control module and a new which my car was at the dealership for 42days.because the problem is so wide spread the parts were on back order and my car was deemed to dangerous to drive.this was covered under a recall. On July 15th I took the car in and again made an appointment for the transmission.I spoke to a service person who told me that Ford is aware of the issue and there was an unbelievable amount of vehicles coming back in for the 2nd with the exact same issues and they're replacing the clutch again.on 8/5/2016 I took my car in and was then told this time Ford would not pay for the repairs.I was told again Ford's aware of the issues, Ford knows it's dangerous, yet they aren't covering it to have it fixed again. Although it was fix in December for the exact same issue under a recall.

- Felicity, OH, USA

problem #43

Jan 052015


  • 1,500 miles
Found 2 inches standing water in passenger back seat... has been into dealer over 8 times for over 40 total days and the carpet remains wet. Now causing mold. They send it out to a special water remediation vendor and insist that the issue is corrected but when you put your hand under the carpet, even after it has not rained for a couple weeks and your hand will come out dripping water. With how many times the carpet has been pulled out and replaced it is now all stretched out and panels where they have gone into the doors and dash fall off transmission issues with shuddering and losing power, dealership repaired but issue is starting again. Loses power going up very slight hills, will lug down on the flat like it has been dropped into a lower gear. No power when trying to accelerate navigation has gone out and requires yet another trip into the service center car currently has less then 8000 miles on odometer.

- Lynnwood, WA, USA

problem #42

May 152016


  • 29,000 miles
Transmission "stutters" and car shakes when accelerating - especially from a stop. The last couple of weeks, the rpms accelerate when driving; however, the car feels like it is in neutral. When accelerating - especially from a stop - the car "hesitates" and doesn't accelerate immediately. These problems have happened continuously since I bought the car in September, 2015, and occur at varying speeds.

- Florissant, MO, USA

problem #41

May 012016


  • 30,000 miles
When I accelerate my car hesitate, jerk like it is getting worst. Slow down when take off and while driving

- North Chesterfield, VA, USA

problem #40

Apr 232016


  • miles
Stalling, grinding, shuddering, vibrations, miss shifts, boggs at acceleration in 1st and 2nd gear.

- Yucaipa, CA, USA

problem #39

Dec 282015


  • 16,020 miles
Car hesitates, vibrates & shakes when accelerating from a stopped position to low speeds. I do a lot of city driving, highway driving, driving in rural neighborhoods. I also, on my way, to and from work have to cross a set of railroad tracks & I am so worried that my car may get stuck on the tracks, or my car won't accelerate as it should at a traffic light or stop sign & the car behind me won't stop in time & there could be an accident & I/any passengers could be injured. Bottom line: I am extremely concerned for my personal safety in a relatively new vehicle - purchased in December of 2014. I shouldn't be having these problems in such a new vehicle. The first time I took it to the dealership, it was a recall, so they reset the computer system, said it would take 1,000 miles to relearn my driving. After the 1,000 miles, it went back to the shaking, vibrating & hesitating. 2nd time bringing it in, I had the manager of the service department ride with me & he felt the shaking, so, again, they reset the system again, gave me the info about waiting 1,000 miles to reset. After the 1,000 miles, it again, began shaking, vibrating & hesitating at low speeds. The service manager gave me his card & said if I had any problems, give him a call. 3rd time bringing it in, the service department had a mechanic ride with me. Said he felt the vibrations, shaking, hesitation. While at the service desk, he then had the audacity to tell me that the program relearns bad behaviors instead of the good ones. It shouldn't matter if I'm a good or bad driver, the car should run properly. And now (3/21/16), I have felt the worst shaking, vibrating & hesitation ever. I felt incredibly unsafe today. Plus I had a passenger in my car that means a lot to me. I really hope that this issue can get resolved before something horrible happens.

- Jacksonville, FL, USA

problem #38

Mar 072016


  • miles
The transmission is constantly slipping and making the car shutter and jerk when accelerating. The vehicle will not accelerate properly at times or will jerk forward suddenly. When in drive the vehicle will roll back slightly if on a small slope or hill. It is not safe. I will have this vehicle for two years this month and it will also be the 5th time I've had to take it in. The last time they replaced my whole clutch and here I am 6 months later having to take it in to the shop again. They keep saying that it's "normal". I honesty see nothing normal or safe about this vehicle.

- Mesa, AZ, USA

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