2014 Ford Focus transmission problems: bad hesitation/jerking when starting from a stop position

Bad Hesitation/Jerking When Starting From A Stop Position

2014 Ford Focus (Page 2 of 7)

This problem may be covered under warranty. Ask your Ford dealer.

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.

Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.


pretty bad
Typical Repair Cost:
Average Mileage:
21,650 miles
Total Complaints:
128 complaints

Most Common Solutions:

  1. not sure (63 reports)
  2. recall on transmission (19 reports)
  3. no solution (17 reports)
  4. clutch replacement (10 reports)
  5. install new clutch shaft (7 reports)
  6. transmission control module recall (5 reports)
2014 Ford Focus transmission problems

transmission problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

2014 Ford Focus Owner Comments (Page 2 of 7)

« Read the previous 20 complaints

problem #108

Jan 142014

Focus LX 2.0L

  • Automatic transmission
  • 5,000 miles



- Cynthia N., El Paso, US

problem #107

Nov 202016

Focus SE

  • Automatic transmission
  • 20,000 miles

When I purchased to vehicle, I had bad vibes because someone had return the car with only 12,000 miles. I should have followed my feelings, when I called to report that they car was skipping and jumping, I was told that it was normal. However, after my brother drove the vehicle he told me it was a transmission issue and to take in back to dealership. I did and they replaced the part. Here it is not a year later and I am having the same issue problems. I received a post card several months ago indicating that a Class Action settlement was in progress. I am so angry because I have car notes for 2 more years. This is not fair. I begin researching and found hundreds of complaints online...Are we suppose to accept this and just continue to go back to the dealership for replacement once or twice a year. I DON'T WANT THIS CAR ANYMORE! HELP PLEASE!

- brownru30rb, Bellwood, US

problem #106

Feb 062017


  • Manual transmission
  • 40,000 miles

my problem with my ford focus my tried of all the recalls and the notices

- Amy G., Los Lunas, NM, US

problem #105

Feb 102015


  • Automatic transmission
  • 5,000 miles


Transmission (in addition to crappy blue tooth, a persistent awful smell since it was new, and the back up alarm not working ever) is terrible. Transmission is jerky and has little power. Super unsafe for pulling out in front of other cars, even when they are a distance away.This has been an issue since it was new and FORD is not interested in fixing the problem for consumers. Got the car brand new on a lease and started noticing problems within a few months - since Feb 2015. Ongoing issues. Its at the dealer again and last time the excuse was that it has computer issues (the computer navigation system or something), this time it is supposedly the clutch. If FORD is aware of the problem why am I still forced to drive a car that is unsafe? The dealer assured me it was just going to be annoying but safe to drive until they get the part in! This is a known issue and the cars are still on the road. Anyone else filing a claim for the lemon law in CA? I think we need a group action claim against Ford.

- defg, Sacramento, CA, US

problem #104

Jan 172017

Focus SE 2.0L

  • Automatic transmission
  • 72,807 miles

My husband bought me this car because the car I was driving was a 2007 Ford Focus and was a very dependable car. I bought it new and loved it so he wanted to buy me a newer one and bought the 2014 Ford Focus. The problem started the day we got it. It was hesitating, shuttering, just pretty bad. We took it to Ford and they replaced something on it but it still hesitates pretty bad at times. I don't feel like I have dependable transportation. It seems like the problem keeps getting worse.

- Shelly S., Woodlake, CA, US

problem #103

Nov 152015

Focus ES V6

  • Automatic transmission
  • 12,000 miles

I have a 2011 Ford Fiesta SES. Had transmission problems beginning in 2013. Dealer said it was a computer chip problem. Left car for 2 days while repairs were made. Door lock recall completed in 2014. Had to replace both rear shocks because they had leaked all fluids. Cost $400 +. Got no response from Ford when I asked if this was a common problem.

Also have a 2014 Ford Focus hatchback. Both of these cars were bought new from Ford dealers.

Transmission started having problems in 2015. Dealer had car for 3 days and replaced entire transmission.

Have door lock recall to be completed on my next trip to dealer for regular service.

Both of these cars have been meticulously maintained since new.

- sbright817tb, Phoenix, US

problem #102

Jan 312017

Focus 3.2L V6

  • Automatic transmission
  • 65,000 miles


Well when I stop at light it jerks and I have not had it fixed. Do not have money fix it,so what do I do?

- Barbara B., Slaton, TX, US

problem #101

May 012017


  • Automatic transmission
  • 80,000 miles

I used to like Ford, but this was the first decently new car I bought. I have learned my lesson. Better to buy a car with 170k tested miles than a new piece of junk. The transmission problem is so irritating. They have all these new fancy transmissions that aren't worth anything. I would rather have no computer and a dependable car than all these fancy, useless, items in a shop. I really hope they do something to help. I stepped out on a huge limb to get this car, and am very disappointed.

- Andrew T., Beech Grove, IN, US

problem #100

Apr 122016

Focus LS

  • Automatic transmission
  • 10,600 miles

CAR JERKED TO THE LEFT PARTIALLY CROSSING INTO PASSING LANE. jerked AND BUCKED UNPREDICTABILITY. Serviced by Day Ford in Monroeville Pa.'and Schultz Ford in Harmarville, Pa. The last repair in Harmarville, Pa. involved clutch replacement. The repair improved gas mileage, but the transmission became very noisy and unpredictable jerking, slipping. I believe I paid the balance of my lease and leased a 2016 Ford Cmax. I probably paid too much, but I got a safer car. I do not have any of the paper work, the dealership made the problem sound rare, until I got this letter I had no idea. I am 74 years and don't interact with many people the longer I am retired.

Update from Jul 19, 2017: Added vin number

- Chuck M., New Kensington, PA, US

problem #99

Feb 042015

Focus ES 3.2L

  • CVT transmission
  • 40,000 miles

Have had five trips to have the transmission worked on. Having the power shift replaced in my car every eight months, missing work five times due to this.

Update from Jul 26, 2017: Have had work done five times , on Transmission , was told this time , that they would see me again in 12 weeks

- Mitchell M., Wilmington, US

problem #98

Jan 012015


  • Automatic transmission
  • 40,000 miles


Ford dealer said not to worry about the transmission issues from online reviews. They stated the issue was resolved by a Firmware updated. The issue started within weeks of the purchase and continues to get worse and is very annoying. They will not do anything to fix the situation stating that it is normal.

- Shawn B., South Milwaukee, US

problem #97

Apr 282016

Focus SE 2.0L 4 cyl

  • Automatic transmission
  • 20,249 miles

Ford has really started to drain me. Got the car new in Nov. 2014 & in the first week, it was in the shop!! The service rep then proceeded to say to me " Oh, that's how it is, the car has to get used to the way you drive". I then realized that Ford Motor Company THEMSELVES has been making all Ford service reps say this to the customer. Ford knew that this car was a lemon from the start and they still allowed it to be produced and sold!! Once again, I've been ripped off and made another HORRIBLE financial decision. These automakers don't care. It's been on 3 occasions that I have my foot to the floor and the car would shudder as if it was gonna stall and I've almost gotten NAILED because Ford doesn't care whether we live or die in these cars!! A lot of us have children and mine won't even ride in the car because they're scared!! Thanks Ford, you will be hearing from my lawyer!! We should all take Ford down a peg!! These are our lives and they're in DANGER due to a faulty car with a God awful trans issue!!

- Sevyn F., Troy, MI, US

problem #96

Jun 092017

Focus SE 2.0L 4

  • Automatic transmission
  • 75,000 miles

Bought the car for the wife 7-7-14 have had the car in 3-times now to fix clutch in transmission. Now I'm into the "extended warranty" and of course there is a deductible of $200.00. Over under in the car now (75,000 miles) Can you say "Bent Over"???

- Philip B., San Diego, US

problem #95

Feb 012017

Focus 2.0L I4 Gdi

  • Automatic transmission
  • 52,841 miles

Had the clutch replaced in 2015 on my 2014 Ford Focus. In the past 6 months, my car began to have a grinding noise on acceleration. A brake job was recommended and completed at Eden Prairie Ford Dealership in 3/2017 and they recommended new tires. At Valvoline (on my regular oil changes, I have had tires routinely checked and Valvoline indicates the tires are not yet in need of changing). In the meantime, the car has progressed to having a shudder on acceleration which is also accompanied by drivers giving me "the bird" as my car fails to accelerate adequately in city traffic.

From everything I read, Ford will lie to me, take my money, suggest repairs that do not fix the transmission "f*ck up" that they have consciously covered up since 2010. I also understand that resale values on the 2014 Focus have plummeted due to the transmission issues.

I was clearly deceived by Dokmo Ford in Northfield as they clearly had to have known about the transmission problems when they sold me my new 2014 Ford Fuckme.

- Kerry C., Chaska, MN, US

problem #94

May 012017


  • Automatic transmission
  • 33,000 miles

I bought my 2014 Focus in January of 2015 brand new. It seemed like almost instantly I started having issues with it jerking when accelerating. Every single time I accelerate from a start, it jerks and shakes badly. My car has been in twice and Ford has not fixed this problem. I am about to send it in a third time, as it is still under warranty. If they cannot fix it, I am getting rid of it. Ford customer service at my dealer is terrible, and they continue making excuses for the issue and telling me they fixed it, when they didn't. I think it needs a new transmission, but they don't want to do that while it's still under warranty. It has been nothing but issues and a headache. I wish I had done more research before purchasing.

- Lindsey M., Akron, US

problem #93

Feb 012014

Focus SE

  • Automatic transmission
  • 900 miles

I have been leasing Ford cars for me and my wife since 1992. In December 2013, I leased a Ford Focus with an automatic transmission from Mike Dorian Ford, in Clinton Twp., Michigan. The car almost immediately started this "sputtering" anytime I would move forward from a complete stop. The hesitation was at every stop on every take off. I took it in for service a this dealership and it was told to me that this is a known common problem at Ford and it involved a clutch issue with this automatic transmission. Ford was aware of the problem, yet continued to sell these cars. My salesperson after selling me this known lemon car blew me off and acted like I was bothering her with my complaints. I just bought the most dangerous vehicle that I have ever driven (44 cars total) in my life. And it was brand new! After taking my car in for 3 repairs on this SERIOUS PROBLEM, and pretty much being without a car at least a week each time it went in for repair, it never got any better, after which the service manager at the dealership told me that it is such an issue that they can't offer me any other repair options. So basically I was screwed and I had 2 1/2 years left on my lease. My wife refused to drive this car at all. It was NOT SAFE by any means. Glad to say I returned the car yesterday (3 years later). All that and I am still alive. I could not be more dissatisfied with whole Ford situation and the way I was treated by this dealership and completely blown off by all of its employees. It's over for me and this Ford Focus nightmare and I am not finished yet. I plan on filing a formal complaint with the National Highway Safety people. The real crime hear is that Ford Motor is still selling the same Ford Focus cars with the same lousy clutch transmissions today. It has now been 3 years that they have been selling these faulty transmissions, with little recourse from anyone. All about the profits, with no regards for the safety of it's customers. Is that the new American Standard?

- plattee, Detroit, US

problem #92

Aug 012014

Focus SE 2 Li

  • Automatic transmission
  • 34,400 miles

We paid $24,000 for this car in 2014. We got the hatchback sport edition and the exterior is beautiful. But the amount of times I've been in a dangerous and life threatening situations in it is unrealistic. This car needs to be scrapped. The shuddering this car does is enough to see it visibly on the road, and when it chooses to hesitate, it fights the command to accelerate. My family has owned fords for over 50 years, and by far this is the worst Ford to ever sit in the driveway. No amount of compensation anyone can offer can calm the anxiety and hatred I hold for this car and the assholes who approved it for production. When I wonder when I'm going to die in my own car, that's a problem. I have been lied to about this transmission by several dealerships, and have gotten nowhere by calling Ford. I recommend this car to no one, and tomorrow I'll be trading mine in for an Escape. I sincerely hope they do not resale this car without actually fixing it the way they should have for me.

- paypay1, Walnut Ridge, US

problem #91

Oct 302015

Focus LX 3.2L

  • Automatic transmission
  • 19,000 miles

When I bought the car at 19,000 miles, it was still under warranty. Boy I had to use that warranty! I had transmission problems. The car stalled on the freeway twice. Ford Dealership in National City, has looked at the problem about three times. Each time they say it needed a computer adjustment. Lately I have not had to drive in stop and go traffic. However I did about a week ago. It was stop and go traffic all the way. Several times the car shuttered like it was gonna die. It got worse as I had to stop and go several times. It is not a very comforting feeling to worry about the transmission. Especially when the dealership tells you it is fixed. They also say the clunking sound from the transmission is normal. It sounds like BS to me. I want a better transmission.

- Debra N., San Diego, CA, US

problem #90

Oct 012014

Focus SE 2.0L

  • Automatic transmission
  • 2,000 miles

the jerking stuttering started at about 2000 miles and has continued to get worse since then, now have 56000 miles on the car, it is now starting to jerk and stutter between shifts have taken it into the dealer and have been told that it is normal for this car and that it is acting within the acceptable range determined by Ford motor company this is the first new Ford that I have purchased and it will be the last Ford I ever purchase

- Mike L., Utica, US

problem #89

Mar 012017


  • Automatic transmission
  • 19,000 miles

Second time around for this problem, Ford supposedly fixed it at 14K, but it's doing the same thing again.

- Bob W., Gulfport, MS, US

Read the next 20 complaints »

Not what you are looking for?