Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
78,463 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 9 of 30)

« Read the previous 20 complaints

problem #437

Mar 112016


  • 98,000 miles


City street the car became undrivable had it taken to a shop.

- Memphis, TN, USA

problem #436

Mar 042016


  • 120,000 miles
The power steering went out on my car and because it is electric it is going to cost a lot of money to fix. I have read several complaints about the 2010 Ford Fusion and am wondering if anything is going to be done about this. Luckily I was able to pull over when I noticed it was happening otherwise I could have been in an accident.

- White Bear Lake, MN, USA

problem #435

Feb 262016


  • 95,600 miles
The contact owns a 2010 Ford Fusion. While driving 65 mph, the traction control light and power steering light illuminated. The steering wheel seized. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,600.

- Belton, TX, USA

problem #434

Oct 172014


  • 51,000 miles


While driving on the interstate at about 70 miles per hour, my power steering went out. I could do nothing to restore it. That was about a year and a half ago. I took it to a Ford dealer and they wanted $100 to look at it and $1800 to repair it. I am on a fixed income and cannot afford the cost of repairs. It went out at 51,000 miles. Shortly after this hapened the transmission start leaking. I have to add 2 quarts per month. I have called Ford several times and they have no recalls on this year. Over 90% of the complaints on this web site have to do with 2010 Ford Fusion steering problems. My wife can longer drive this car and due to heart surgery there are times when I can not drive it. I finally contacted a lawyer and the state of West Virginia attorney generals office. I have been a faithful form customer for many years and this is the biggest piece of junk it has ever been my displeasure to own. My next step is to quit making payment on it. I still owe $14,000 on this piece of scrap metal.

- Charleston, WV, USA

problem #433

Feb 252016


  • 27,600 miles
Feb 25, 2016, suddenly the power steering went out, almost impossible to steer, panel warning lights came on with power steering assist failure, power steering failure.. 2010-2012 Ford Fusion with known power steering failure problems, yet the 2010 isn't in the recall" hundreds have this same prob with their 2010 Fusion! dangerous, happened as soon as I started the car, but had to get medication to elderly parent nearby, while driving after a mi snowstorm! now, have to pay to have it towed, let alone pay to fix this" can't turn the wheel without extreme effort, also smell an odd 'burny' smell..not to mention, this car already has a fuel system recall (letter rec'd in Jan 2016) but dealership still says they don't have the parts and it's the end of Feb 2016...the power steering was recalled in the following 2 years with the exact same issue--what is status for 2010 Fusion with this problem! help!

- Belleville, MI, USA

problem #432

Feb 212016


  • miles
The contact owns a 2010 Ford Fusion. While driving 60 mph, the electrical power steering malfunctioned. The contact made numerous attempts to recover the power steering, but was unsuccessful. The vehicle was taken to the dealer where it was diagnosed that the power steering control module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was excluded from NHTSA campaign number: 15V340000 (steering). The failure mileage was not provided. Updated 04/22/16

- Mills, WY, USA

problem #431

Feb 172016


  • 78,620 miles


My seventeen year old son power steering went out while he was driving home from work at night. This could have caused an serious accident, but through the grace of god he made it home. However now we have a faulty vehicle with alot of complaints dealing with the same issue and yet Ford still hasn't done anything.

- Upper Marlboro, MD, USA

problem #430

Nov 012015


  • miles
The contact owns a 2010 Ford Fusion. While driving approximately 15 mph, the steering wheel seized without warning. The vehicle was driven to the contact's residence. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Updated 05/03/2016

- Knoxville, TN, USA

problem #429

Feb 162016


  • 85,000 miles
While backing up the vehicle the "power assist steering fault" message displays. Turning the car off and and on will occasionally resolve the issue, but has been happening with increasing frequency the past couple weeks and days. When this happens the steering wheel cannot be turned and all control of the vehicle is lost. Dealership says the entire power assists system ($1200 part + ~$400 in labor) needs addressed. They indicated it's the same problem / fix that's seen in the 2011-2012 Ford Fusion recall, however the 2010 model isn't included.

- Brunswick, OH, USA

problem #428

Nov 302015


  • miles
Takata recall.

- Suffolk, VA, USA

problem #427

Feb 122016


  • 151,350 miles


While driving the vehicle, a "power steering assist fault" message appeared in the message area and the steering wheel became extremely difficult to turn to direct the vehicle. There was no power steering, and manual force was needed to safely remove the vehicle from a 45-mph highway.

- Valdosta, GA, USA

problem #426

Feb 072016


  • 56,000 miles
While driving my power steering assist failed causing my steering to be extremely difficult. This is very unsafe. My car only has 56,000 miles on it and has received maintaince on time. I don't understand if so many people are having this same problem why we are not included the the 2011-12 Fusion power steering recall"?" $2000 is a lot of money to fix clearly a manufacture error!

- Boulder, MT, USA

problem #425

Feb 072016


  • 175,980 miles
I was driving and power steering went out, 2 nessages popped up after wards saying service power steering now and service advance trac

- Groton, CT, USA

problem #424

Feb 012016


  • 50,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at approximately 10 mph and making a right turn, the steering wheel seized as the advanced trac and the power steering assist fault warning indicators illuminated. The contact was nearly involved in a rear end collision due to the failure. The contact turned off and restarted the vehicle however, the failure persisted. The vehicle was towed to the contacts residence. The vehicle was driven to the dealer and was diagnosed that the steering gear needed to be replaced. The contact was told that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

- Stone Mountain, GA, USA

problem #423

Feb 042016


  • 63,000 miles
The contact owns a 2010 Ford Fusion. While driving 25 mph, the steering wheel seized and became extremely difficult to turn. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 63,000. The VIN was not available.

- La Crosse, WI, USA

problem #422

Feb 022016


  • 82,000 miles
The car has ~82000 miles on it. This morning after starting the vehicle I noticed a "power steering assist fault". I turned off the car and restarted. There were no alarm notifications at that time. It is only a matter of time before this happens again, hopefully when I am not driving at interstate speeds... I have read that 2010 is not included in the recall notice for faulty a power steering system. I sure hope Ford has a good reason for not including the 2010 model...

- Johnson City, TN, USA

problem #421

Feb 012016


  • 100,000 miles
While driving straight on the street the service power steering soon message came on the dash display then the service stable trac message came on the not 10 minutes later the car lost all power steering and messaged changed to service power steering now. Car was almost impossible to control and I had to pull over for safety reasons.

- Van Nuys, CA, USA

problem #420

Jan 292016


  • 102,000 miles
Power steering cut out as I was pulling in to a parking place. Drove car home without the power steering and found when checking on line that others have had the same problem. I am now not going to let my wife drive the car because she would have been stuck there and needed a tow.

- Lyndhurst, OH, USA

problem #419

Jan 292016


  • miles
The contact owns a 2010 Ford Fusion. While driving at any speed, the steering wheel seized and was extremely difficult to turn. In addition, the service engine warning light illuminated. The vehicle was taken to a repair shop. The cause of the failure was unable to be diagnosed. The contact was advised to check with the manufacturer for diagnostic testing. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline), but was unable to determine when the part would become available to receive the recall remedy. The contact was waiting on the manufacturer to supply the part to the dealer to receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- Sunflower, MS, USA

problem #418

Jan 282016


  • miles
Loss of power steering, and advance trac

- Swanton, VT, USA

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