This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When Pilot was 2 years old a front windshield crack appeared at the bottom of the windshield directly in front of the center passenger seating position. No chip or hit to the windshield occurred and the crack actually grew from the bottom of the windshield where it is protected by the hood and appeared on a cold night while vehicle was parked. The body of the Pilot must have flexed at this spot and the crack is still there for inspection. My coworker has this same make, model, and year Pilot and his window also cracked in a similar fashion. I also have observed similar Pilots with the same crack. Since windshields are a vital structural part of the vehicle, I am concerned that Honda dealers deny that there is any defect when there absolutely is.
Sunroof spontaneously exploded pouring glass all over in vehicle. I was alone on the freeway and there was no stone thrown that would have broken glass sunroof. Schlossmann dealer was disappointing in that they ran from any responsibility without even investigating fact that window partly blew upwards when it exploded. Sunroof has been replaced and is not available for inspection. There was no warning and I will always keep my sun shield barrier closed to protect me from future dangerous glass from raining down on me. Thankfully most of the glass blew outwards when this happened.
I own three Honda vehicles. All of them have paint issues. This 2019 Honda Pilot is having paint peeling off of the rear hatch and other areas of the body. No physical damage has happened to these areas and the paint peeling is not a result of any mechanical force. The paint itself is chipping off of its own accord.
Switch assy don't work don't turn on the switch flash on and off i AM scary that i can get in a accident if the car turn off that other problem that i got is the paint is coming out that is not the original paint it be a recall for pilot for the switch i think the years is 2016-2017
Engine acceleration suddenly degrade in the highway 50 miles seems running like 20 miles even pressing the gas hard. also water coming from no where on the driver side floor when it rain Hard or light notice this since the day I bought it.
The radio in this vehicle freezes, produces static feedback and electrical feedback while operating the touchscreen. Sound from the speakers becomes distorted and lacking power. Electrical surging can be heard. This occurred within the first 1000 miles since purchased new. Rear hatch alignment was also not installed properly from the factory and required a body shop to attach it correctly. Seat fabric material was also defective and coming apart.
The passenger side mirror won't stay at the proper adjustment. You set it and it drops in a few minutes so you can't see the cars behind you. When you drive you have to keep adjusting the mirror. It's a small problem but could be a big problem if there is an accident.
Owner's manual states that motion of the power tailgate can be stopped by pressing any tailgate button. "if you press the button again while the power tailgate is moving, it will stop." (pages from manual attached as pdf.) dealer also told me this. This is a lie. The tailgate does not stop until it reaches the full upward position, or until its upward motion hits an obstacle (e.g. garage door) and reverses direction. Honda lied. After complaining to dealer, I was informed this important safety feature was removed from the 2019 Pilot; yet it is in the manual multile times on multiple pages. Consequently, the vehicle is useless to me; I cannot use the power tailgate while the vehicle is parked in my garage. I want Honda to buy back the vehicle from me or issue a firmware update that restores this safety feature.
A D V E R T I S E M E N T S
- Slinger , WI, USA