This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle keeps pulling up a code intermittently to do with fuel injector issues. The mechanic tells me that it is a fuel injector issue needing replacement. There is a recall for my model of 2019 Pilots, but Honda is saying my VIN is not included in this recall. I find it highly unlikely that this is related due to my fuel injectors are messed up and the machine checking for my engine light issue is pulling the same codes and issues that are covered by the recall on other Pilots. It is very evident that my vehicle and other owners' pilots are having the same fuel injector issues but are also being told their VIN is not covered under this recall. This seems to be a much bigger issue than they are admitting or including in the recall, and this should definitely be reconsidered due to the costly repairs this is for owners experiencing this same manufacture problem.
Fuel Injectors failed after being replaced less than 50,000 miles ago. This is part of a larger Honda issue noted on Bulletin 21-010. It is causing my car to not accelerate appropriately which is dangerous when on the road. Honda inspected the vehicle and found code P219B. This after finding code P0430 in April 2025 causing me to have to replace catalytic coverters. The emissions system light turned on for each of these issues. Please include my VIN in the safety notice since it is clearly having the same issues as all the other 2019 Honda Pilots.
The car keeps getting a 219a error code intermittently. The dealer states it is the fuel injectors needing replacement. There is a service bulletin for my model of 2019 Pilot, with a warranty extension to 10 years or 150,000 miles but Honda is saying my VIN is exclusionary and want affected. Except, my fuel injectors are bad with the same code and issues as covered by the warranty extension. It seems quite clear that my vehicle and so many other pilot owners with them from this generation are having the same fuel injector issue but being told their VIN is not effected. One needs only to do a quick search online to see that this is bogus and a more widespread problem than honda is taking responsibility for.
six months ago, I reached out due to an extreme concern regarding my safety and wellbeing regarding a 2019 Honda Pilot that I purchased from Carmax in Newark, DE. I purchased the car on January 10th and on January 29th there were issues with driving the vehicle. The car began to jolt and shake and the check engine light came on. I contacted the warranty company and was told that since it was within 30 days I would have to contact Carmax directly. I contacted the dealership and had the car towed to Carmax. On February 3rd I heard back from the dealership with a diagnostic test result. At that time, I was told by the service representative that the car had a transmission switch that had to be fixed. I was later told that when they fixed the switch it didn-??t resolve. On February 5th I was then told it was the fuel injector, and they were going to do an engine flush. The car was not fixed until February 13th.I was given the run around with the service representative and the manager on duty regarding my concern with the vehicle and its safety. I asked if I could change this car for a different car because I do believe that it was unsafe. I was inevitably told since it was a used car that -??these things happen-?? and any work done on the vehicle is covered under warranty for at least one year. I mentioned -??Lemon Law, -?? and the manager mentioned that it only applies to new vehicles. I was also informed that I would have to wait for them to fix the same issue three or four times before we could discuss an exchange of the car. I filed complaints with DOJ, Honda Service, wrote a google review and sent emails to other parties by February 17th. (I WILL ATTACHED THE DETAILED DOCUMENTATION, THERE ARE NOT ENOUGH CHARACTERS AVAILABLE)
As the vehicle is stopped in traffic and is about the proceed, the vehicle automatically shifts into park and the emission warning light comes on. The vehicle is unable to be put back into drive unless the vehicle is turned off and then restarted creating a dangerous condition while you are stuck in middle of the roadway.
- Malverne, NY, USA
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The Fuel Pump was issued a recall that i had replaced, but due to it not operating properly it caused my high pressure fuel pump in the engine to malfunction as well. This has been conveniently left out of the recall for fuel pump and the dealership wouldn't agree to look into it further.
This vehicle continues to have issues related to a problem that was issued for the fuel pump earlier this year. My fuel pump was replaced, but the vehicle continues to do the same thing. It stalls and jerks while I am driving and does not start sometimes after getting gas. When I am trying to accelerate the vehicle does not go at full power. One time I was going out into traffic and had to reverse because I knew that I would not make it and get hit. In addition to this, the vehicle has an issue with the braking system. Other years have been recalled for what they call ghost breaking, and although this one does this, it has not been recalled. I will be driving and the car will all of a sudden just brake on its own as if there is a vehicle/object in front of me. Sometimes this happens in the same location. Honda is supposed to be a reliable car, but it seems they have failed with this year/model of the Pilot because it has been big issue after big issue.
On [XXX] a code p0430 appeared on the dash board screen. The car was making a strange noise coming from the engine. I took the car to Integrity Auto Repair shop in McAllen, Texas, they checked the code and said that it was the catalytic converters that were going bad. So I requested an estimate, since their estimate was too high, I contracted a private mechanic to replace the catalytic converters (2), and another part connected to the system. Also, we replaced the oxygen sensors and the noise did not go away. Then, on August 25th, 2025 I decided to take my Honda pilot to the dealer Honda in Pharr, Texas for a check up and they told me that the reason the car was making so much noise and had so much reduced engine power was because the high pressure fuel pump was failing. So, I asked the service representative: If the problem is the high pressure fuel pump, why the dash board code p0430 showed up" Ana, was the representative's name; she replied that the front dash camera is malfunctioning and needs to also be replaced. I asked her...my car just has 76,000 miles, i paid so much money for this car and you are telling me that the dash camera and the high fuel pressure pump are not good? And, I spent almost $4,000 Dollars replacing the wrong parts because your dash board gave me the wrong code? Why is this happening? I am driving my car with my two little daughters in the car, taking them to school and back and hearing the car engine noise and wondering when is it going to leave me on the road? Then I asked her; this looks like that is a problem from the manufacturer and Honda should be responsible for the repair. Imagine the dash board giving me the wrong warning code? And the car has only 76,000 miles. Then I go and spend so much money for nothing" This is not normal. I feel that Honda is responsible for the car failures. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This has been an on-going problem since the beginning of the year. For at least the past 7000 miles of driving, my 2019 Honda Pilot has been juttering (Honda Mechanic's Term-not mine). Pursuant to a Honda Technical Service Bulletin on this issue, I paid $1967.06 to change the fuel injectors and spark plugs in the vehicle. This did NOT resolve the problem. Anthony Hart, Customer Complaint Manager from Honda Headquarters in Torrance, CA, told me I had to take the vehicle to the local Honda Service Department and pay the $106.99 it charged for an analysis and recommendation for the repair. I did that. The mechanic acknowledged the problem and suggested to flush the transmission fluid and to perform a throttle body service with re-learn at a cost of $901.08. This appeared to be more of an "upcharge for service" rather than a resolution for the repair. Also, I was dealing with Anthony who insisted upon the evaluation in order for him to authorize some compensation for such. Therefore, I declined the service pending Anthony's response. Each time I get to speak with Mr. Hart, it is almost as if I am a first time contact. I have to reiterate that I am now into the repairs to this vehicle in the amount of $2074.05 with an additional suggested item of $901.08. The costs would therefore total $2975.13 WITH NO GUARANTEE THAT THE ISSUE WILL BE RESOLVED! It is unconscionable that Honda recognizes the issue being so common in my car that it has issued a Technical Service Bulletin; however, the suggested repair DOES NOT WORK. Honda has not issued a recall on this issue; nor has it apparently been willing to reimburse me for the repairs thus far. We are afraid to take the vehicle on long trips for fear of being stranded somewhere.
We took our honda pilot to our local dealership (Nelson Honda 2500 Greensboro Rd Martinsville Va. 24112) for a recall on the fuel pump motor on 4/16/2025. We noticed when driving the vehicle that it had some hesitation when going up hills. The problem persisted so we finally made an appointment to have it rechecked on 7/30/2025. They advised nothing wrong recommended transmission fluid changed. We went to our local repair shop and had them to look at it and much to our surprise the fuel pump had not been touched. We have pictures and you can tell it hasn't been touch in a long while. When we called the dealership they told us that it was completed and that we should not file a compliant because they are a small dealership. I know that I'm one person but this car is my main transportation and I should be able to trust that when a recall is done that they actually do the work. Any help or assistance that you can give would be greatly appreciated.
I have had multiple situations where the auto idle has engaged and the vehicle has died. Most of the time the car restarts by holding down the ignition button, but twice it's required a jump. I have taken this into honda multiple times and they've told me they can't recreate the problem, but it consistently happens to me. The most recent time was at a high speed intersection and almost resulted in a serious collision. The below question asked how many miles on my vehicle. We first noticed this at about 25000 miles, but most recently occurred today at 80000 miles.
I believe this car was subject to the recall where something about the AIS system needed to be fixed. The initial problem was the car would stall out at lights when the AIS system was activated. I went in for the recall and had not experienced the problem since. That-??s until the past couple days where the problem is back to occurring when I-??m stopped at a light and fully depressed the brake, the car stops idling and fails to restart creating a dangerous condition in traffic. It is stressful, unneeded, and puts my family in danger.
Had veh fixed for fuel injection issues in 2023 paid 1500 repair complained to handa America and they paid it.. car was still under warranty.. Recall fuel injection in Feb 2025 after honda buena park fixed it had same hesitation issues between 30 50 mph after just 2 weeks after repair. Took it back had to pay 250 for dialysis no answer.. wanted 3000 to attempt to fix it but no guarantees.. Took car to local auto parts store hooked car to analysis problem and it says ECM is issue. Now why is a local auto parts store able to find problem for free but honda wants 3000 to guess. Honda america was no help. This is now the 3rd issues with fuel system only have 77000 miles on this car.
Manufacturer has failed to complete recall repair 23V-858 after numerous requests during numerous service appointments. They claim lack of available parts.
My vehicle has stalled twice since purchased a little over year ago. When stopped at a stop light the auto start/stop function failed to re-engage. I had to put the car back in park and restart the vehicle both times before I could drive forward. There were no warning lights either time this has happened.
Honda Pilot 2019 idle stop system is defective. The engine's failure to automatically restart after shutting down poses significant safety risk. When at a red traffic light, the engine will turn off to save fuel. At this point, the car is supposed to restart when you release the brake. Instead, the idle-stop system periodically fails. It will take the car out of drive and place it in neutral. At this point, the driver has to put the car in park then restart the car. This process can take 30 or so seconds, at best, creating a very unsafe road condition as traffic is flowing. This prolonged restart process poses a significant safety risk to both the occupants of the vehicle and other road users.
The catalytic converter needed to be replaced due to faulty fuel injectors causing damage. This caused major surging in my vehicle, making it difficult to accelerate in a normal way and caused shaking in my vehicle.
My 2019 Honda Pilot start/stop feature shut down my car in a busy intersection and would not start up again. Dashboard warning lights flickered and no response to trying to start the vehicle. Towed to dealer at my expense and had to replace battery on 04/04/2023 for 2019 car.
A D V E R T I S E M E N T S
- Lexington, NC, USA