This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2019 Honda Pilot is repeatedly having problems, when the vehicle is started and running, first thing in the morning. There is hard jerking when the vehicle is shifting on low speed (ex: from first to second to third gear). This happens repeatedly in the morning start, then doesn't occur again on that day. It reoccurs again, the next day. Have taken the vehicle to the Dealer Service, they notice the issue but are unable to find the root cause. There is no Error Code generated. I find the same issue is being faced many other Honda Pilot owners, refer the link https://www.piloteers.org/threads/rough-shift-from-1st-to-2nd-gear-while-accelerating-slowly.167864/. There was an earlier TSB 17-014 and 17-015, but that is only applicable upto 2017 models. Need a resolution from Honda, as this is not only a nagging unresolved problem, but also a potential safety hazard. Details on this issue for the vehicle, can be found from Honda of Gainesville, Florida. Thanks
Our 2019 Pilot has experienced intermittent stalling at lights since 2019 and the incidents have occurred more frequently in the past few months (multiple times per week). It has been taken exclusively to the dealer since purchased and for years, they said they were unable to duplicate it. Last service was 08/2023 and Sheehy Honda of Alexandria, VA stated that they duplicated it and fixed it (by resetting codes). Six days later, the stalling began again. I believe it's related to the Auto Idle Stop function. Yes, it's available for inspection. This puts us and others at risk when the car suddenly stalls and stops at a busy intersection with people lined up behind us, not expecting to have to brake. It requires putting vehicle in park, turning it off and restarting engine. It has not been inspected by anyone except the Honda dealer. Warning lights come on when this happens, as it's dying....collision mitigation, battery, and this has been told to the dealer. I recently read online that turning off "Auto Idle Stop" helps and this seems to be true.
I had a engine light showing P0430 which was dealer confirmed to need the fuel injectors replaced. This was the same that is shown in Service Bulletin 21-010. However, my 2019 was not covered under the extended warranty noted in the Service Bulletin for faulted fuel injectors since the extension only applies to "certain" vehicles. This appears to be a model wide problem since the dealership's parts department will not directly sell customers the replacement parts referenced in the service bulletin and seems like there is more of a problem that should be applied to all models.
2019 Honda Pilot EX-L AWD; approximately 76k miles; all routine maintenance performed as scheduled Power Train (Jun-2023)-- had to replace both seals on on transmission / transfer case within the same month as case was leaking transmission fluid. Problem has been confirmed and repaired by two service centers (one seal each) with one at dealer and one at independent service center. No warning lights or indicators, just fluid leaking. Results could have been catastrophic transmission failure. Also replaced "burned" transmission fluid. Fuel / Propulsion System (Jun-2023) -- per service technician at dealer, loose / failing spring in high pressure fuel pump / fuel joint pipe. Per independent service center, if / when pump fails, fuel will spill into the engine. No warning lights or indicators, just noise when starting and accelerating. Trying to schedule service to address this but service centers and dealers are booked and part seems to be hard to come by taking 1-2 weeks to obtain. Neither of these issues should be happening at 75k miles and certainly not on a Honda.
Honda issued a Safety Recall in 2021 to replace a faulty fuel pump on our 2019 Honda Pilot. We took it to Buena Park Honda in November 2021, where they replaced the pump. This weekend the pump failed while we were driving through Parker, Arizona, stranding us on the open highway with two young children in 102 degree weather, putting us at risk of being hit by passing vehicles or heat stroke. We had to have the Honda towed over 130 miles to Unicars Honda in Indio. The dealership informed us that the fuel pump had failed and since the Recall was closed when the recall pump was installed, the cost to replace now would be our expense or charged against our extended warranty. Just prior to the vehicle shutting down we received an alarm and the check engine light came on. I have read that if a recall component is replaced with another defective component this repair should be fully covered, "free of charge" by the manufacturer. I have not received any documentation from the Service Department as yet.
- Anaheim, CA, USA
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I was at a stop light and my car cycled off as it does when I am stopped and then it did not start back up. It stalled and the dash told me to put the car in park and press the start button and the brake. I tried it several times before it started back up. Very dangerous situation. I had been noticing prior to this that it would hesitate to restart and my car would ding like it does when the light comes on for a service notification. But it would start - this was the first time that it stalled.
2019 Honda Pilot AWD fuel pump replaced per recall in June 2021. Replacement fuel pump failed June 2023 and was replaced by Honda dealer. Initial replacement part examined by Honda service dealer when replacing fuel pump for the second time, not by others. Honda service report states that fuel pump assembly found to be corroded at connection for haness plug. I do not possess the initial fuel pump replacement. Multiple failure messages appeared at time of fuel pump failure, unable to start vehicle.
My car is fairly new (2019 Hond Pilot EXL with 43K miles) but recently "Emissions Systems Problem" warning came up. I was going to take it to service center for diagnostic but the warning went away. I though it was just temporary issue but after some time warning is showing up again. I see some of the VIN with the same year and model were included in fuel injector fix for this warning by the Honda but my VIN is not included. I think this is not that old of a car and Honda needs to address this safety issue and my VIP should be included to fix by Honda with no cost. Thanks. Kumar
Vehicle shows Emission System Fail and problem with AWD system after 36000 miles. I am not sure how safe it is to drive this vehicle. Problem started same day when I went to dealer to check if there is any issues with my car. Vehicle is right now at dealer and they said they are going to charge me for finding out issue. Message in dashboard came out when honda dealer-€™s technician was driving.
This 2019 Honda Pilot Elite has an Engine Auto Shut Off that engages when stopped at traffic lights, stopped traffic, etc. It can be turned off manually each time after starting the car ignition but when it is not - it will engage in these stopped positions. Recently, the Auto Shut Off has been engaging and the vehicle will completely shut off and go into Neutral. This has happened to us at stop lights with some frequency but has recently happened two times in stopped traffic on Interstate 95. We cannot get the vehicle to start back up without completely shutting off the ignition and going through the restart sequence. It is not an immediate fix and we are in a compromised and unsafe position on a highway without being able to start the car quickly.
With the Honda Pilot stopped, the engine shut off with the Auto Engine Idle Stop Feature, but recently when pressing the accelerator pedal the car stalled out and turned off completely including disconnecting blue tooth and audio and display. This has happened one time where it completely shut off instead of restarting when pressing accelerator - but has also had exceptionally long "stall out" timing several other times when accelerator is pressed after stopping at stop light or stop sign. This is a concern as the car is STOPPED when other cars anticipate the vehicle to move forward with traffic and could result in a rear end collision. There was a warning lamp message that flashed on and a dinging - similar to when the car starts initially.
Today is the 6th time our Honda has had issues either the automatic start/stop system failing when at a stop light. The car will stop and shut off like it is supposed to, but will not restart. Car needs to be put into park, turned off, restarted, shift back into drive. This happens while we are at risk of being hit from behind, honked at, and creates an unsafe and stressful driving situation. Car has had infotainment issues that seemed to be fixed, but had issues prior to today-€™s incident. Car has been only serviced at Honda. No warning lights etc. This issue was reported to our dealer last December and they said the could no replicate the issue. In August this happened again immediately after having the car serviced for an oil change. The car is putting my family and others at risk and there seems to be many others with this same problem happening.
Check engine light Code p219b -€œCheck emissions system-€ Fuel injectors needed to be replaced at only 32,000 miles. Vehicle was out of standard factory warranty by 6 months but under 36k. Honda did replace them under the service bulletin. Just wanted to report so they hopefully keep covering for others as this is an expensive repair.
My car started jerking and then started to get a loud noise. Took it to the dealer and they said has to do to with the fuel pump and to replace/fix it's costing over $3500. I noticed that are recalls for Honda Pilot from 2018 to 2020 on fuel pumps. However, there is not a recall on the care yet. How to resolve this issue.
While driving, a light came on for Emissions Systems Failure. The vehicle seemed to not accelerate properly like it was pulling. I feared for the safety of my children. This is our only vehicle. My husband took it to the Honda Dealership. He got told that there is an issue with the fuel injector and timing belt. After research, we discovered both these issues have been added to a Honda recall list for our year and model vehicle. When my husband asked the Honda Service team about it, they said yes, but our VIN isn't covered. We are having the exact same issues as the recall.
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This is the third time has occurred. Many people online are reporting the same issue.
I got my brand new Honda in 2019; the problems started right away, after a few weeks, the radio system would just turn off while driving. The whole console wouldn-€™t work. I would turn it on/off but still nothing. If I let the car set over night sometimes it may work the next day. They replaced my radio but it continued. [XXX] from Honda said it was finally in Error state and it was the Amplifier. [XXX] had ordered a new 1 & put it in 9/8/22, I thought my problems were over. On 9/12/22; I dropped my daughter off at school, I was leaving but I had to stop for traffic. I was about to pull out when the dash starting flashing/lighting up & I couldn-€™t go anywhere. The car was in Park and I was stuck. I pushed the car into drive, etc., but it wouldn-€™t go. I turned the car off/on to try to restart things but nothing. The brakes then locked up and I couldn-€™t do anything. I tried everything that I could think, I was blocking traffic not allowing people to leave from the school and cars from coming in. I called Honda Rd. Asst. But they said I had no longer a warranty as I am at 30,000 but I thought it was 36,000 miles. They connected me to AAA which I had to pay out of pocket for towing. I called [XXX] & my Serv. Advr. [XXX] so they knew that I was going to towed in. I couldn-€™t get the vehicle to turn off or on after awhile. 2 hrs. later; the tow truck had came, he had to jump start it to get it on his truck, he toke me to Honda. I waited over 4 hrs. but [XXX] said battery was good, he ran errors but couldn-€™t find anything wrong except the back up camera had an error but it seemed as though he didn-€™t believe that is the problem. I could take it home but he said if his wife was having issues, he wouldn-€™t want her to drive it. I left it w/Honda, [XXX] took it hm. to see if it would do what it did for me. I honestly don-€™t want to drive it, I am scared; what if something worse happens or pay to be towed again. I didn-€™t want a new vehicle to deal with issues. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
A D V E R T I S E M E N T S
- Gainesville, FL, USA