This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear camera (74810-TG7-A41) view is distorted, shows green, red, purple among others, unable to determine any images. Back over can easily occur as view is useless.Car currently has 26,101 miles, this first started around 22,000 miles.
Backup Camera displays "camera system failure." I believe the 2019 honda pilots were affected but I did not receive a mail stating to do a backup camera recall.
I am experiencing two ongoing issues with my vehicle that have not been resolved despite recent recall repairs (fuel pump and hood striker). 1. Acceleration Stutter Issue When accelerating, the car shakes/stutters before finally picking up speed. I initially thought the fuel pump recall repair would fix this, but the problem persists. This affects vehicle performance and safety, especially when merging into traffic or crossing intersections. 2. Electrical / Computer System Malfunctions All Advanced Driver Assistance Systems (ADAS) malfunction and display error messages onscreen, preventing these systems from functioning. Since both issues persist and could pose safety risks, I am reporting this as a potential defect for further investigation. Since these issues are not detailed for my vehicle, but do seem to be occurring I other models, I don't think it's right for me to have to payout of pocket to fix it when other models with the same issue get covered.
Unknown-??.vehicle slips at certain speeds and repeatedly does so on a trip. If the engine is turned off, this may reset and slippage goes away temporarily. This issue has been brought to the dealers attention on multiple occasions over the past 2 years, but they have been unable to reproduce except on the most recent visit. Occurrence is more frequent now. Wondering why this vehicle is not included with the recall with similar make and model for the same year for torque converter?
On the highway, driving at 70mph, the speed of the car dropped suddenly down to 40mph. Almost caused an accident as there wasn't time for other cars to break or move lanes. Managed to exit and drove slowly to the dealership. They said it was a problem to the high pressure fuel pump.
rearview camera image is blurry and rainbow colored (mainly purple and green). This is unsafe because I cannot see clearly out of my camera. Yes. We have had it in the shop for oil changes, tire rotation etc, where they could see problems with the camera image as well. We did not pursue them to fix at this time, because noticed there was a recall out for the rear camera in 2019 Pilots. Wondering why our 2019 Pilot does not show up for a camera recall" No. Also I see many other people have written in about this same problem with the same year and model Honda Pilot. Wondering why there isnt a recall on this".... This is Disappointing.
UNKNOWN. In August 2023, I've noticed a noise, not sure where it was coming from- the wheels, engine etc. Brought my 2019 Honda Pilot into the dealership to get it checked out but the problem couldn't be replicated. The noise is still occurring as of this writing Nov. 12, 2024 and I'm still very concerned for my safety as it maybe possibly linked to the connecting rod bearing failure issue, which my vehicle was not included in the recall list. Sincerely, Concerned Valued Honda Customer
The recall for Fuel Pump still has no parts available? it has been 9 months long. I have called dealership every week and they keep saying no parts. I'm worried about my car. I can feel the car choking sometine while driving.
My vehicle several times has jumped forward when I remote start the vehicle. My car is always put into park gear and the emergency brake applied when parking the vehicle. At the same time the engine starts there is a lurch forward. Dealership does not "know of any issues" at this time.
Back up camera just suddenly started showing a wide range of colors. It looks almost like a thermal camera. I am unable to see behind me when I back up. There was no warning of this and it was not a slowly changing issue, the camera worked one day and then the next time this happened. There are many complaints about this online from other owners. The new camera prices are outrageous.
2019 Honda Pilot rear camera became inoperable and the word -??camera failure-?? appears on a black screen in the front of the vehicle. This is a big safety issue as now what is behind the vehicle cannot be seen such as children or other adults. The dealership believes it is the actual camera that has failed and like I said previously the screen says -??camera failure-?? on it where previously the rear camera image would be.
When we are driving the vehicle brake light lights up on dash and car breaks for a second or two. There are no cars around and no railroad tracks. It just does it a random times. We aren-??t speeding. Just driving down road.
The reverse camera suddenly started displaying distorted colors on approximately 1/3 of the screen. Turning the vehicle on and off has no impact. The previous recall for Fakra service cable replacement had no impact. The vehicle is garaged at home and has not been in high heat or direct sunlight for an excessive amount of time. From an internet search, this seems to be a common issue in 2019 Honda Pilots.
Dealer diagnostic performed and found that the multipurpose camera internal electronic failure has occurred (report attached). This camera controls the Adaptive Cruise Control (ACC), automatic headlights and high beams, Lane Keeping Assist (LKA), Collision Mitigation System, Road Departure Mitigation System. This issue first began in March 2023 and occurs all of the time. I brought the vehicle to the dealership to be inspected. The warning lights and dings occur constantly throughout my ride. I have attached a link to a video that I had recorded and uploaded through Youtube, due to the size of the file. [XXX] Dealer quote states $1579, plus tax for camera replacement and proper aiming. This seems to be a common issue with the 2016-2020 model of the Honda Pilot per online chat boards. The price of repair among people that have either received a quote or had the camera replaced is from $1500-$1800. As this appears to be a manufacturing issue and not due to normal wear and tear, this should not be the responsibility of the owner. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
colorful, trippy images from rear camera. Based on my research it is happening for most of Honda 2019 Pilots. Most of the affected people reported thier problem in below website. Please take a look. This must be fixed by HONDA. Requesting you to help us. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have the auto restart and the engine with shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the break expecting the engine to start up again. What happens inconsistently is that when I take my foot off the brake, the engine shuts off, shifts itself into Nuetral, and I have trouble getting the engine to start up again. A number of warning messages may show up on the center console as well. Things like, Collision Mitigation Braking System, Road Departure Mitigation, Brake System warnings start displaying. I can get the engine to start up again, but need to put into Park then start it. Also, I have noticed the car's collision mitigation system comes on when it restarts sometimes without actually turning off. When I disengage the system, which I do practically every time I drive the car now, everything works fine. The dealer didn't find anything when they ran a diagnostic, and keeps asking me to come in to run diagnostics,
Unknown. There is a popping and static sound coming from the speakers. Also, the check turner or radio is not available. A notification will be displayed on the screen when the vehicle hits a bump in the road, or the street is not smooth.
A D V E R T I S E M E N T S
- Leesburg, VA, USA