[XXX] is subject to Safety Recall 20V-755 Hyundai Recall 251 for a defective ABS module that may leak brake fluid, cause an electrical short, and increase the risk of an engine compartment fire. The recall remains open and has not been performed. On Feb 2, I brought the vehicle to McGovern Hyundai of Arlington and disclosed an active brake fluid leak consistent with Recall 251. I also stated that brakes were recently replaced 4 weeks ago. The service advisor incorrectly said the recall was just for a fuse and unrelated to brake fluid. The dealership drove the car for a state inspection despite knowing about the leak and open recall. They stated the brakes are bad and requested payment for a diagnostic, which I declined. No diagnostic testing was performed. The dealership informed me the required ABS module part was unavailable and instructed me to return Friday, waiting 3 5 business days. The recall repair was not completed, and no towing or alternate transportation was offered. The dealership invoice documents the incomplete repair. I live in East Boston, MA, a densely populated urban area with street parking. If the defect causes a fire, it could endanger nearby vehicles, residences, and public safety. I am filing this complaint to document the unprepared safety defect, dealership misinformation, and ongoing community fire risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- East Boston , MA, USA

I have had a couple of issues that I have had others tell me or read online that they have had the same issues 1- When I bought the car, which was used at the time. Just a couple of years ago I drove it off of the lot and it had a break issue. I had to take it towed back to the dealership bc something broke underneath and the breaks were failing. So they fixed the problem supposedly. I only had a 30 day warranty and after the 30 days the breaks started grinding every time I stopped. This went on for a long time. I had an other mechanic look at it and did something and I can not recall exactly what he said but after about a week, the noise started back up and at that time I had had the car for about a yr and he said I still had about 25 percent left on my break pads. So probably about 4 months ago I changed my front breaks, including the rotors and the back breaks to, I also had to replace the front left caliber bc while trying to take the pin out of the caliber to clean it, the pin broke. So I replaced it. Took my care in to get inspected And they told me I need to do the back breaks and the back right caliber to pass inspection. So I did the work and got it done. I am not a rich person so I can only take it a mechanic if it something that I can not do myself my I have had good training bc had been a mechanic and had taught at mechanic schools so I know I have help and if I am not sure about something he will help. So now after doing all of that hard work, I am starting to hear the grinding noise again with the breaks and my breaks are good. It always starts our really light and then gets louder within a couple of weeks. 2- the second issue is that my airbag light is on, I am not sure why this is, I have never been in any kind of accident. One day just popped on and never went off 3- I have read online that you have had a recalls on newer models for Hyundai Elantra with the issue but not my year. Well my trunk latch ended up get latched and would not open

- Saint Charles, MO, USA

1. What component or system failed or malfunctioned, and is it available for inspection upon request" The brake hydraulic system failed due to a rusted and leaking brake line running from the front to the rear of the vehicle. The damaged brake line is still on the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The brake line leak caused the brake pedal to go to the floor, significantly reducing or eliminating braking ability. This created a high risk of being unable to stop the vehicle, which could lead to a collision and put myself, passengers, pedestrians, and other drivers in danger. 3. Has the problem been reproduced or confirmed by a dealer or independent service center" Yes. The issue was confirmed by an independent service center (Busse Automotive) during a brake system evaluation. They traced the brake fluid leak to a rusted brake line section that needs replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others" No, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The only inspection so far has been by the independent repair shop. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear" Not that I know of.

- Mount Prospect, IL, USA

Under carriage steel brake line rust through at support bracket and causing a loss of brake fluid and risk of stopping condition that raise a concern of an accident and protentional risk of injury to the owner/operator and other drivers on the road. This rust condition and due to road salt condition in state that use road salt and Hyundai clearly lacks undercoating protection. This issue has been seen by other 2013 Hyundai Elantra GT owner and been clearly documented in Hyundai discussion forums. The brake light did come on and I drive it to the first repair shop to fix the issue by replacing the rusted brake line. The repair shop noted the lack of manufactures undercoating of this product cause numerous rusting concern on the under carriage of this vehicle include steel brake line, steel Fuel line and steel Evp emission lines along with safety concern associated with each issue

- Western Sprgs, IL, USA

After the recall at Hyundai, my car wouldn't run and there were many lights on the dashboard. It was later checked and the instability light problem persisted. They fixed on the same time, and say something problem with the update. They later informed me that I have a problem with the brake switch, and the brake lights don't work because of it. I replaced and doesn-??t work, I went back to the store and they want me to pay a fee to have it analyzed again. Even though before the recall, the lights and the car were working perfectly.

- Orlando, FL, USA

Hi I recently brought my car in for recall repairs involving the ABS fuse and brake pedal stopper. Right after the service, my traction control light came on, and the car struggled to move forward. I took it to a mechanic who said the front brakes were locked. When I brought it back to your service center, I was told the hydraulic calipers were bad and that the brake pads and rotors were rubbing against each other. I was also told it-??s just an "unfortunate coincidence." However, since I had no brake issues before the recall work, I-??m very concerned that something may have gone wrong during the service.

- Farmington Hills, MI, USA

Brake failure. Corroded brake lines. There is a recall in Canada for this model year for the same exact issue [XXX] ). Why did NHTSA not force a recall for the same issue at least in cold-weather states? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Cornish, ME, USA

I have had a Fire Risk Warning Safety Recall on my car for 1.5 years and there is no remedy for it. This puts my safety at risk daily, as well as everyone around me.

- Chicago, IL, USA

I was never informed through mail, email, or phone call about a potential fire hazard safety recall from Hyundai. In turn, due to my unawareness of the recall, my 2013 Elantra-??s ABS pump had caught on fire, melted into the control module, and melted the ABS electrical harness to the module, short circuiting the ECU and starter as well.

- Loganville, GA, USA

The contact owns a 2013 Hyundai Elantra. The contact stated that while her son was driving at an undisclosed speed, the brake pedal became loose while depressing and the steering wheel was abnormally stiff. An unknown warning light illuminated. In addition, the driver saw an abnormal amount of smoke coming from under the hood and had inhaled smoke while attempting to exit the vehicle. The vehicle caught on fire moments later when the driver safely exited the vehicle. The local fire department arrived on the scene and extinguished the fire. No police report was filed. The driver sustained minor injuries but no medical attention was required. The vehicle was towed to an insurance lot for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.?

- Columbus, OH, USA

I was driving under 10 miles an hr because the roads were still wet from the night before as i am on the ramp to get on the highway barely turning the wheel it locks all the lights come on the dashboard such as abs and i crash into a railing because i couldn't move anything. Again only last week after this has been supposedly resolved driving barely going 2 miles my bf was actually driving and again roads were wet same thing all the abs sensor lights come on the dash the wheel locks and the car doesn't move, it's scary and ridiculous the amount of others I have found experiencing the same issue and from that accident I can barely drive now my anxiety and ptsd from the event has even affected my work so now I am losing money I didn't think I would ever fear being in a car and I hope you guys fix this so no one experiences what I am currently experiencing.

- Orlando, FL, USA

See attached document for complaint.

- Clermont,, FL, USA

In the winter of 2024 I became aware, during a routine pre-trip inspection under the hood of my 2013 Hyundai Elantra GT, that the level of brake fluid was low enough not to be visible in the "overflow" container. About a quarter of a quart of brake fluid was then added. I then began checking the brake fluid level often and noticed that over time, I had to add brake fluid at least once a week. The problem increased to the point that I was going through a quart of brake fluid each month. In the meantime, I attempted to get various mechanics to find the leak but had a hard time convincing anyone I was leaking brake fluid as THERE WAS NEVER A WARNING LAMP OR MESSAGE ACTIVATED. After paying for other "suggested" repairs such as replacing brakes the leak continued and at times the brakes became squishy until finally a mechanic acknowledged a leak coming from the area of the ABS module actuator which he said was "fried". My car had to be in a Hyundai shop 90 miles away for three weeks awaiting the ABS actuator part and repairs as I was advised the vehicle was dangerous and I could lose the use of my brakes. Again, this issue would have never been highlighted if I had not been diligent about checking the brake fluid and could have ended with much more serious consequences than inconvenience and expense. Again, there was never a warning light indicator to emphasize a potential hazard.

- Mcalester, OK, USA

Hyundai recall 251 happened in Sept. 2023 and a remedy was not made available until summer 2024. This was a "park outside due to fire risk" recall and a completely unacceptable amount of time to put families in danger. Fast forward to when the remedy was available. I went to my dealer, ALM Hyundai West, who completed the recall. A week later I checked the Hyundai website and the recall was not marked complete. ALM told me I needed to come back in so they could confirm it was done correctly and take pictures. I wasn't happy but I went back and they took their pictures. That was a month ago. My recall is STILL not marked as complete and ALM is so disorganized, I am not sure if my car was actually fixed at this point.

- Powder Springs, GA, USA

The contact owns a 2013 Hyundai Elantra. The contact stated that the brake pedal stopper was fractured, causing the brake lights to remain illuminated. There were no warning lights illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis and an unknown repair were completed; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 199,500.

- Dacula, GA, USA

Unknown

- Maryville, TN, USA

I (finally) received a letter with instructions for what to do to make an appointment to get my car fixed so it doesn't catch on fire per Recall 251, but I was unable to do so. I followed the instructions exactly. When I go to the website [XXX] and enter my VIN number, the recall appears. But then when I try to schedule an appointment, that recall does not appear as an option to create the appointment for. They did not test this system at all, and they did not list any other ways to make the appointment in the letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Canton, GA, USA

As the original and sole owner of this 2013 Hyundai Elantra, I was notified of Campaign # 23V65100, by letter, from Hyundai. I set an appointment with Suburban Hyundai, Troy, MI after confirming with said dealership that needed part(s) were on hand. I arrived as scheduled on [XXX] 2024 for needed repair. Service department examined vehicle and determined that my vehicle did need ordered repair: but stated they do not have the part(s). I inquired as to: a. Why they do not have the part when they knew fully well that that was what was needed to enact the repair.;b.Why they did not tell customer, after taking one day off from work and driving 50 miles round trip...that they do not carry the parts they are mandated to replace. Suburban Hyundai stated that they would call me in 7-10 days when the part arrived, so I could get repair completed and, of course, take another day off from work, drive 50 miles, and fear my garage does not burn down as I have a contract with State Farm Insurance that I will park my vehicle in an enclosed garage each night for storage. Also, Hyundai and Kia have a distinct reputation for vehicle theft, and leaving my vehicle parked on-the-street is a sure way to have a vehicle stolen! I then called Elder Hyundai in Macomb, MI, they stated that Hyundai does not yet have a solution to fix the ABS Fire and Fuse issue and that a "parts kit", as I was told by Sean, Svc. Manager at Suburban Hyundai, does not yet exist. I feel defrauded by Hyundai Manufacturing and Suburban Hyundai in particular. Do I need to park my vehicle at the Grosse Pointe Woods, Fire Station" I called the Hyundai Corporate Number regarding recalls and could not, in any way, connect with a person or voicemail to leave a message a response: can this/will this repair be made and: why must I now face another day off from work and another 50 mile drive, to what effect" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Grosse Pointe Woods, MI, USA

Hyundai is taking too long to remedy a known problem: NHTSA Recall # 23V-651 000, Hyundai Recall # 251

- Batesville, AR, USA

My vehicle has been affected by Hyundai Recall #251. Hyundai sent mixed messages in the recall saying park the car while also saying the car is safe to drive. My brakes have began locking up, pulsing and vibrating at stops, and declined power braking. Recently, the warning lights are flicking on and off and occasionally I think I smell it burning. I immediately shut the car off. This recall was announced in Nov 2023. It is May 2023 and there is still no remedy. It is not safe for me to drive my car. I owe payments for a vehicle I cannot use and I rely on that vehicle to get to work to pay for the car. Hyundai needs to offer a real solution to the issue of leaking brake fluid and the fuse issues.

- Silver Spring, MD, USA