The contact owns a 2017 Nissan Altima. The contact stated that the vehicle was included in NHTSA Campaign Number: 20V315000 (Latches/Locks/Linnkages) for the hood latch and was taken to the dealer, who completed the remedy on June 3, 2025. After the remedy had been completed, while decelerating and coming to a stop at approximately 20 MPH, the hood of the vehicle suddenly lifted, hitting the windshield, causing it to fracture in many places, with some pieces of glass completely detaching. The rear-view mirror had detached as a result. The contact received many cuts from the glass. The contact contacted the police and later filed a police report. The vehicle was towed to a friend's home. The vehicle was then towed to the dealer, who had not diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 242,000.

- Stone Mountain, GA, USA

The contact owns a 2017 Nissan Altima. The contact received notification of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The contact called the local dealer, but they failed to respond. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Apopka, FL, USA

The contact owns a 2017 Nissan Altima. The contact received notification of NHTSA campaign number: 20V315000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. Cedar park Nissan (2121 S bell blvd, cedar park, tx 78613, (512) 620-7200) was contacted by phone and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Austin, TX, USA

The contact owns a 2017 Nissan Altima. The contact received notification of NHTSA campaign number: 20V315000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The recall letter stated that the remedy would be available in mid 2021. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Desoto, TX, USA