This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My airbag malfunction light came on randomly. Never have I been involved in an accident. I have only had this vehicle for 2 years. I took it to Nissan dealership in Chandler AZ to have it inspected. They told me the recalls for Nissan Altimas only go up to 2016, mine is a 2017. This puts me, my passenger and my children at risk and it is not safe to drive. I have a teenager that was trying to learn how to drive with his permit and now due to this issue, it is not safe for him to do so. If there were recalls prior to the 2017 Nissan Altimas, obviously the 2017s are affected as well. Someone needs to address this issue asap.
I purchased my 2017 Nissan new and have always serviced it according to recommended guidelines. It has 31,103 miles on it and my airbag light came on and was blinking. I took it to Faulkner Nissan and was told I would have to pay $179 for diagnostic test which showed 2 codes one 00 for blinking light and 12 which online states requires a reset but I was told I need a new seat back assembly which would be $2700 and not covered under warranty. I have never had an accident and never had them deploy. This sounds bizarre to me considering the age and condition of the vehicle but am now seeing this same issue on multiple sites and feel this should be recalled due to the nature of the safety concern. I also requested a copy of the diagnostics and my request was denied.
My vehicle had 46,765 miles on it when the airbag warning light came on. I contacted Nissan dealer in Oak Ridge TN (where I purchased the vehicle 1/18) and the stored code they found was B0020-13. I had purchased the extended warranty and my paperwork showed 72 months with replacement vehicle provided and $100 deductible. I was told they had to clear it through finance prior to ordering the part. I waited 5 days and had to contact Nissan to see if they were going to fix it. I was told it was approved and they had the part (but failed to contact me). When I asked about a replacement vehicle as I had already gone 5 days without a vehicle as I felt it was not safe to drive I was told unless the repair took over 4 hours it did not qualify for a replacement vehicle. They replaced the Left seat back/side air bag assembly. My concern is it was over $2200 for the part not including labor on a car that had less than 50,000 miles. I was lucky I had purchased the extended warranty so my out of pocket was $100. However, I should mention that the warranty at the time of purchase was $2,100. Had I driven the vehicle and been in an accident one of my airbags would not have deployed. This is a safety feature and should not need an extended warrranty to cover repair.
AIR BAG LIGHT is on and Dealer diagnosed and could not identify the problem Nissan dealer of Rolla charge me $145. Dealer irresponsiibly reset the airbag code ( erase code) and return the vehicle that there is no issues. But AIR BAG Light came back on in few days. It is showing code B0020 but with no additional information. Dealer is not taking responsibilty on faulty airbag system and it is recurring issue of 2016 Nissan Altima Air bag recall. You need to force the manufacturer to address this issue before safety is comprised. Nissan does not know the issue with AirBag problem of 2017 Nissan Altima
- Saint Charles, MO, USA
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The airbag malfunction light has turned on, this puts me at risk as a driver. The airbag assembly on the drivers side has failed. It has been inspected by Auto Nation Nissan in Chandler, AZ. This car was not involved in any accident. I was simply told the airbag failed.
The airbag light came on solid. I got it checked at the dealership and they informed me that my driver side airbag module which is located in the side/rear of the driver's seat needed to be replaced. This would include changing the entire top section of the driver's seat. Quoted me at $2,850 with tax. They said that none of my airbags would deploy if I was in an accident due to this one faulty module. The dealer mentioned that this is a very common occurrence they see a lot with the 2017 Altima. Based on research I've done so far, this seems to be a universal fact, many have this issue. I'm not sure why this isn't considered a recall, I hope this report leads to an investigation. My Altima, as many others report, is in great condition otherwise and all recommended maintenance and service is done according to the manufacturer. This doesn't seem like something that should be the fiscal burden of the consumer.
The airbag light turned on and will stay on. The car was taken into the dealership for inspection and diagnose the problem. The vehicle has only 36,000 miles and it has not been involved in an accident. The dealership advised that the front driver side airbag module needs to be replaced. The price quoted for this is over $3k. The service advisor advised that even with replacing the part that we may need to replace further parts due to this problem. Nissan consumer affair was contacted, and they have denied helping with this problem due to the vehicle being out of warranty because of the age of the vehicle. Airbag may or may not deploy and that does NOT make me feel safe when driving.
My nissan altime 2017 has 35000 miles on it. My car has never been into any accident. The Airbag warning light was on June 2023 and I sent it to the Cost Mesa/CA dealer to check (if there was no issue identified, they would still charge $200 for examination; but if anything need to be fixed/replaced, the $200 would go to part of the repair fee). They reported that the battery was low and caused the issue. They replaced the battery ($280) and reset the warning light. But now, one week later, the airbag warning light is on again and I will sent it to the dealer to check again. Nissan should check/recall their 2017 Alitma airbag system given some many filed reports. It is hard to not relate this airbag problem with the airbag recall on previous 2013-2016 Altima models.
Air bag light continues to turn on, possibly making side air bag inoperable. The dealership tells us that dirt or debris getting under the front seat can cause the airbags to malfunction.
Passenger Air Bag light is on and is available for inspection. Concern: Safety of Passenger if air bag will not deploy. A Nissan dealership twice turned it off but the light keeps returning. Originally Nissan said the sensor was unplugged. The second time they didn't comment but the light was off when car was returned to me. I was happily not charged on either visit. The light first came on in January 2021 and I had less than 28,000 miles on the car and my car has never been in an accident. Please note there was a recall for a faulty air bag sensor on 2016 Nissan Altimas. My Altima was on the assembly line in 2016 but is a 2017 model. I requested help from Nissan's home office but was directed to your website. Since my car was on the assembly line in 2016, why isn't it included in the recall? Nissan will not honor the recall for my car.
The contact owns a 2017 Nissan Altima. The contact stated while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to the local dealer where the warning light was reset; however, the failure reoccurred. The vehicle was taken back to the dealer, where the diagnostic codes were cleared, and the vehicle was test driven; however, the failure persisted. A Nissan warranty inspector recommended the replacement of the front driver's side air bag module, the driver's air bag and the air bag sensor. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the warranty unless the driver's side air bag module completely failed. The failure mileage was approximately 29,000.
In mid December LF airbag light went on. Dealer found no issues cleared the code and problem recurred in 2 weeks. Dealer states airbag has to be replaced and if problem recurs then the module needs replacement. Repair for replacement airbag is 2625 and module according to the dealer would also be 2500 estimate. Wrote to Nissan since it appears this problem is fairly new and widespread some remediation should be offered
The driver side airbag warning light appeared on dashboard approx 2 months ago. I took it to Piazza Nissan for service, where a 27 point vehicle inspection was performed. I was told the airbag needed to be replaced, as well as the LF seat back assembly. The parts would cost just over $2000, and with labor would be just over $3000. I was also told there is a national backorder for the parts, and the dealer would call me when they are available. The airbag does not work on the front driver-€™s side of the car anymore. My car has never been in an accident, the airbags were never deployed, and I have regularly had all of the maintenance checks done at Nissan dealers. I do not understand what would cause this problem except for faulty parts.
Airbag is off and airbag indicator light is illuminated. The vehicle has not been in any accidents and Nissan states that this is an airbag issue (known). They refuse to warranty it even though the unit is under 100k miles. The dealership confirmed that the SRS Airbag system is not operational. A Google search for this provides many 2017 Altima drivers with the same issue and Nissan is not fixing this.
Airbags deployed with no collision, so I had an inspection done with Nissan, and they reported that there was no malfunction. It does not make sense because airbags are not supposed to deploy mid-driving without anything hitting them. I was at risk, and other people on the road were put at risk of an accident. If I were on the freeway instead of a rural road, there would have been a higher risk of an accident and people getting hurt and causing an accident from the airbags deploying. I was lucky enough to be on a rural road where I was not going as fast, so people could avoid hitting me because I had slowed down very abruptly; I thought I got hit when the airbags deployed from the loud noise that the airbags made when they deployed. Previously my vehicle has been serviced at the dealership for any issues it had prior, and it was in excellent condition. After removing myself from the vehicle in the middle of the road, I checked around the vehicle, and there was no other vehicle. I also went around my vehicle and checked for any damages; there was no physical damage, and it was exactly how it was before. I had two witnesses walking on the sidewalk that came towards me and talked to me, we had a police officer come check out the situation and talk to me; they were puzzled as well. Called my insurance company, and they will not cover airbags deploying on their own. I also have a police report as well. I checked for any recalls, and there are no recalls obtaining my vehicle via my VIN number. The VIN number and recall check was done by me through the website and Nissan consumer affairs. I got bruised and hurt and went to the emergency room the following day. There was no other warning signs on my dashboard prior.
I was driving for work and all the sudden the airbag light came on and stayed on. Was told I had an Error Code B0020 and that the LF drive side airbag needed to be replaced. It will be 3000 to fix, or I have NO AIRBAGS working in my car to drive my family. The car has been serviced every couple months since purchase. No accidents.
I own a 2017 Nissan Altima. It has 57,000 miles. About a week ago, I started the car after it was parked overnight and the air bag light illuminated and stayed on. This vehicle had not been in an accident and I am the only driver of this vehicle. I took the vehicle to a Nissan dealership. They diagnosed it and I was told it would be a $3,000 repair (although I have not seen a copy of the diagnostic findings). I did get a copy of a partial listing of the parts involved which included: pressure detection sensor, curtain module assembly, side air bag module assembly, air bag pressure detect module and to replace the left seat back frame assembly. Unfortunately, my extended warranty does not cover air bags. I am wondering if my car should have been included in the air bag recall that included the 2016 Nissan Altima. It is difficult for me to understand how my 5 year old car with no accidents has an airbag system that needs such and intensive and significant repair. I'm not a mechanic by any means, but I would think it should be no more than a faulty sensor causing the light to come on without a cause.
A D V E R T I S E M E N T S
- Gilbert, AZ, USA