This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I-??m getting an Air Bag warning light showing up on my dash. i took it to the Nissan dealer and its error code B0020-13 which comes up as a Left seat side air bag open error. Apparently the wiring going from the connector under the seat up to the side air bag is intermittently opening up depending what position the seat is in. Nissan said the entire top part of the seat needs to be replaced, very expensive, $2,500 to $3,000. This is a big safety problem since this is a common problem with this model from all the research I have done. This is obviously an engineering problem with how the cable is ran or quality of the cable and should be Nissans responsibility not the owner of the vehicle.
The airbag light appeared on my dashboard in late December. On 1/8/25, I took it to Auto Nation Nissan in Tempe to have it checked. They determined that the driver's side seat back needed to be replaced. That is where the airbag sensor is located. As of today, 3/14/25, they still do not have an ETA for the seat back. I have been driving for almost 3 months now without the airbags working. I also contacted Nissan corporate, and get the same response - they can't get an ETA for the seat back that is needed.
Shortly after purchasing my 2018 Nissan Altima (new), there was a recall concerning the passenger side airbag. I took the car to the dealer and had it serviced. Months later, there was a second recall and I took it back promptly; however, the dealer said that nothing was wrong. It was already serviced. I indicated that I had received a second notice. Some time passed, and the same airbag light indicator came on and stayed on. I took my vehicle back to the dealer. This time, they wanted to charge me thousands of dollars. I indicated that this is the same problem from the beginning and I was going to file a lawsuit. The dealer claimed to have fixed the sensor and told me it was a complimentary charge based on "goodwill". The same sensor light is on again. I have had no accidents and I have not had my car serviced for any electrical issues. It was inspected and passed with a warning to get the sensor taken care of. The original dealer has now sold to another Nissan dealer. I need to be sure that I am safe should I have a situation where the passenger side airbag needs to deploy. This is not fair to me. I have never bought a used car and this is the first car I have continuously had unresolved issues with. Please advise.
Air bag dash warning light came on. Brought to dealer. They"fixed". Light came back on few days later. brought back to dealer. They said drivers side seat frame with air bag needs to be replaced. they ordered part & said 2 week wait. Called dealer back 2 weeks later & they said part not released by Nissan. Called Nissan consumer affairs. They informed me they have no ETA when parts will be available/shipped. Been about 2 months since first contact with dealer & have no idea if/when will be repaired. See recalls on older Altima & am wondering if this is an issue Nissan is not addressing.
- River Vale, NJ, USA
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Occupant Sensor for Airbags is not working and airbag light is on, this is a safety issue which can cause loss of life in an accident this needs recalled immediately
My airbag light recently came on after driving through some standing water and I have tried filing through my insurance company and they have stated that due to the fact that water wasnt submerged inside my car, it was due to the age of my vehicle (which is only 5 years old). I am concerned about this obviously as it is my driver side airbag. They are trying to tell me in insurance that it is a Nissan issue so I-??m wondering if anything can be done so that I can feel safe to drive my vehicle.
The contact owns a 2018 Nissan Altima. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where the passenger-??s side air bag warning light was turned off, and the contact was informed that the front passenger-??s side air bag was adjusted; however, the failure recurred. The contact stated that the air bag warning light was illuminated. The vehicle was taken back to the dealer where it was diagnosed that the air bag needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
The airbag light keeps coming on in the dashboard. I-??ve had it in the shop twice for the diagnostic test and both times they said there was nothing they could find! Now it-??s the 3rd time I will need to take it in and leave it and it-??s the only car I have. I want to know if indeed my airbags will work in the event of an accident! If they are just turning the light off, I have no idea what will happen if I got into an accident!!
The driver seat airbag seems to be disabled. I am seeing a airbag warning light for driver airbag in the dashboard. The dealership doesnt see to car and a 4yr old car should not have airbag issues when it has never been in an accident. The driver seat seatbelt also seems to be disabled, if i step on the break the seatbelt doesnt seem to be gripping me its still freely moving which it shouldnt be. This is a big safety issue and seems to be a manufacturing defect.
I was rear-ended in my car while at a red light. The car hit me 35 mph plus., Pushing me into the Tahoe in front of me. My shoulder strap driver side DID NOT restrain me and NONE of the air bags deployed. I flew forward towards the steering wheel and dash. Do to me being very short I didn't get hurt, just stiff neck, shoulders. The collision company who did my work stated that the seatbelt should have restrained me and at least 1 airbag should have deployed. I contacted Nissan and I was told that the air bags and seatbelts are only suppose to work in a roll over to prevent from being thrown from the vehicle and that the airbags and seatbelts are working properly. Nissan never offered to check to make sure that the safety components are working properly. There were no warning lights on before or after the accident. Over $10,000 worth of damage was done.
i can be driving down the road and pass a guard rail or some other thing on the side of the road but usually a guard rail near my house and it knocks out the emergency braking system. sometimes, it may work my whole trip, other days, i may only go a mile or two before it goes out.
On February 7, 2022, my daughter was driving her 2018 Nissan Altima and was involved in an accident. It was a head-on collision, but the airbags didn-??t deploy and, as a result, she was thrown forward into the steering wheel which caused severe trauma to her head.
OCS system is faulty causing the airbags for the passenger to disengage. I am out of warranty for mileage at the time of the problem by 6,000. The car was 3 years old and it is an on going problem again. OCS switch showing improper voltage and cannot be reset unless the factory mechanic does the reset which holds me, the owner, responsible for the diagnostic fee. Additionally, the faulty parts may have to be replaced at my expense as well if it turns out to be a more than a software glitch. There has been recalls for 2016 and prior for the same issue and a recall for 2018 models is happening again.
My car's airbag light came on and would not go off. I took it to the dealership and was told that the sensor in my passengar seat that detects the weight of some one in the seat is not working. Because of this sensor failing, my air bags will not deploy if the car is involved in an accident. It puts me at a safety risk because air bags will not provide protection to me or passengars riding in my vehicle if I am in a accident. This problem has been confirmed by the dealership. I don't know if the manufacter has inspected the issue or not. There were no other warning lights, messages, or other symptoms prior to this issue.
A D V E R T I S E M E N T S
- Tampa, FL, USA