This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My sunroof exploded while driving on the highway. Glass particles throughout the vehicle, except for the driver's front seat area. No glass particles hit my body - it could have caused serios injury - I was not wearing a hat at the time. The 'explosion' startled me, but my attention to the road was not affected, except for a moment. Waiting to have it replaced by Sunroof Express through my Insurance (GEICO). No warnings of any kind were given by my car-system before or during the explosion. To the best of my knowledge nothing struck my vehicle (or the sunroof) prior to its explosion. The problem has not been reproduced or confirmed by a dealer or independent service center. I'm just waiting to get the sunroof repaired. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others as of today - waiting for the mechanic to do his thing.
My sunroof exploded while driving on the highway. Glass particles throughout the vehicle, except for the driver's front seat area. No glass particles hit my body - it could have caused serios injury - I was not wearing a hat at the time. The 'explosion' startled me, but my attention to the road was not affected, except for a moment. Waiting to have it replaced by Sunroof Express through my Insurance (GEICO). No warnings of any kind were given by my car-system before or during the explosion. To the best of my knowledge nothing struck my vehicle (or the sunroof) prior to its explosion. The problem has not been reproduced or confirmed by a dealer or independent service center. I'm just waiting to get the sunroof repaired. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others as of today - waiting for the mechanic to do his thing.
The spare tire that is included with the vehicle is the wrong overall diameter and if used on either front or rear, will cause the AWD transfer case to over heat within 1 mile. There is the potential for major damage or destruction of the AWD transfer case. This is an immediate safety concern! Nissan should recall these vehicles immediately and provide a proper sized spare tire that can be driven on to get to a repair facility without vehicle damage or loss of control.
Without warning, both sideview mirrors, plus the blindspot warning system began to not work. Mirror adjustments failed to work on both sides and also the blindspot warning light stopped working when a vehicle would pass. I proceeded to take my vehicle to Regal Nissan, Inc., located at 1090 Holcomb Bridge Road, Roswell, Georgia 30076, 770-998-8686 on December 19, 2023 at approximately 2:00pm, and was told by the Service Advisor, Deandre Gaines that they would not be able to look at it as the day was almost over and he scheduled an appointment for December 20, 2023 at 9:00am. Today, December 20, 2023, I attended my appointment arriving approximately 9:09am and spoke with Deandre Gaines. He told me that they would do a diagnostic check to find out what was causing this. I asked if the diagnostic check would be just for my arm rest where the control was or did he mean for the whole car, and he said no not the whole car only the arm rest, and he never stated the price. I told him that I would wait on the car, and proceeded to their customer waiting room. Once they were done, they tell me that the cost would be $175.88!!! I asked for what"?" He tells me that because I have 39,747 miles and it is outside the the 36,000 mile warranty that this is what it cost for a diagnostic. I said, you never said the price!!! I had no idea that it would cost this much just for you to tell me this. He strong-armed me on the price. I then asked to speak to his manager (which I did not get his name) and the manager then said the same thing. I was so frustrated at how I strong-armed on this price. Deandre never stated the price. This is border line exhortation. He took my freedom away as a Georgia consumer by giving the price after the fact and not telling me the price before hand. This would not have been an issue if he had told me the price beforehand, as I would have had the choice to say yes or no. If additional documentation is needed, please let me know. The download is not working.
- Duluth, GA, USA
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The shutter in the front of the car is defective. This part not working causes the car to overheat. There are so many issues with this exact same problem on this exact car that there is literally a back order and I cannot get the part so now I can-??t use my car. My mechanic place said he-??s seen 4 of these cars in the past week with the same problem and can-??t get the parts because of back order. If there are this many issues that it-??s causing this much of a shortage and it can cause overheating this should be a recall issue.
My car rear doors have both stopped locking with my keypad and door control. I have to use my hands and lock it. My car is now showing a active grille shutter error code. I have been in contact with quite a few other people with the same model and the same problems have seen to be reoccurring.
The Nissan Infotainment System Crashes when connected to Apple Carplay when you receive a call from Microsoft Teams, or attempt to make a call from Microsoft Teams. It sends the Infotainment System into a recurring reboot Cycle that can only be stopped by the call ending. This has been an ongoing issue for almost 2 year and through 2 different Software Versions, 0810 and now 0912. This is a significant Safety Hazard as many individuals travel via Car for their Jobs and many Companies heavily utilize Microsoft Teams for Meetings, especially as a result of the Pandemic. Having the Ability to operate Handsfree is essential not only from a Safety standpoint, but from a Legal standpoint. During research, this is not a minor problem, and I believe has been ignored due to the Pandemic and the belief that less people are driving and traveling and utilizing Microsoft Teams via Apple Carplay. Nissan needs to address this issue immediately to resolve what is causing the Infotainment System to crash when making and receiving calls via Microsoft Teams, so the Safety of it's Consumers is no longer put at risk. The Date noted below is the last time it has occurred, but as noted, has been going on for almost 2 years.
My vehicle radio is having issues with the volume knob that is crazy, when moving the volume up the volume goes down or up or to maximum, basically it is not working as expected, I found a voluntary recall about it with reference NTB19-077 CAMPAIGN ID #: R1911 NHTSA #: 19V-654, however Nissan dealer in Katy states this is a software update that fix the known issue but that I need to pay 450USD for the update, I find it completely abusive as it is known issue for this model that requires a simple software update that should be done in my opinion free of charge.
There is no incident. I am writing about the safety hazards of the oncoming blue bright lights coming from the oncoming cars/trucks SUV's etc. I own a Sedan and on a highway these blue lights ( in all new vehicles) blind you. The trucks and SUV's are having so bright light that it is difficult to drive. The adaptive lights are no good on a dark two lane road, specially on a road with snow. This is more dangerous on an incline where the vehicles are coming at fast on a two lane dark road. In my opinion the Blue lights should be banned and instead the yellow lights should be made compulsory for all vehicles.
The Check engine light came on and I took it to Nissan dealer. My car is at 39,000 mileage. On the previous Nissan Altima (2016) I had, the same thing happened while I was driving from Minnesota to Louisville. We almost crashed at Chicago due to some engine issue. When I arrived to Louisville, KY, I stopped by Nissan dealership and ask them what happen and they told me it will take up to two weeks to fix but recommended to get a new vehicle. I had no choice but to change to a new 2019 Nissan. Now the same thing is happening to this new Nissan Altima and Nissan is not willing to fix the issue without charge. This is very frustrating. I been having issue with the door not unlocking with a remote and they fixed it once and now I have the same issue they are willing to fix again. But My main concern is not the door but the engine light they refuse to fix. Please help.
I am filing this complaint to let you know that Nissan windshields are very brittle. I went to smush a bug and it shattered it. This has been an ongoing problem in our 6th gen Nissan Altima group and we want it to get fixed. This is a safety concern, and not only to mention how expensive the windshields are.
My rear doors won't unlock or lock using the key fob or pressing the unlock/lock button on my door. I have to manually lock it or unlock it. This happened out of nowhere. I checked the fuse box but all fuses are good.
When I try to start my car, the steering wheel and break pedal are locked. When I press the brake and push the start button nothing happens. The battery is charged and there is no corrosion on the cables.
Rear door locking / unlocking. Rear door dosen't lock nor unlock from key fob nor button on driver side door panel it has to be manually locked and unlocked.
Emergency braking, with no near by obstruction while driving down the interstate on three occasions. All driving at 45-70 miles ph. Brings car to a complete immediate stop with no warning. Rear breaking with no near by obstruction, not able to back car out for five mins, car would not disengage. Instanced happened on 1-40 West in nashville tn and the rear breaking happened at villias by the sea in jeykll island ga taken the car back to the dealer on 6 separate occasions for this exact issue with no resolution.
A D V E R T I S E M E N T S
- Galt, CA, USA