CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Parked up and vehicle was stationary. Rear passenger door was opened to get bags out, then when shut would no longer latch. No process would make door latch, door ajar light remained on. Secured door temporarily with cords. Took car into future Ford of clovis ca, they were not interested in the slightest to hear my concerns and to how dangerous this could have been had door swung open if I'd been driving. I pointed out the many incidents I noticed on various websites and that fiesta's having same parts had been recalled and repaired. They were only interested in charging me to investigate problem and see if the lock was the issue. If the guy had stepped out from behind his counter and just looked I think he could have confirmed it, but wanted to charge me a $100 to do that. I ended up purchasing parts from ebay and installing it myself. Nothing to say this one won't fail at any time. I have no confidence in their safety latches what so ever. As for future Ford of clovis disgusting attitude towards vehicle safety only interested in $$$$$$$$
The 2012 Ford Focus referenced above has had issues with the passenger side rear door since April of 2016. Randomly, the driver's notification center (information message) would show the rear passenger side door was ajar while the vehicle was initially being started & that same day while the car was in motion. Note, I use the car only for myself & rarely ever use that door as I do not have children & usually have only 1 passenger if any. Only a couple of days later, the door itself would fly open--regardless whether the car was "in park", being "revered" or being operated in traffic, whether locally or on longer distanced travel...highly dangerous, let alone distracting & unnerving. I called my local Ford dealer(s) & was told that my car's VIN was not covered or been involved in any kind of recall for such problem, even though there were several thousands of other Ford Focus vehicles which were covered.I literally had to operate my car which I need daily for work, & school with the seat-belt located in the rear rightside of my Focus bound around the arm handle as to avoid having the door fly open. By this point, the door would no longer latch or close at all. Even securing my car at night was impossible. If I locked the car, the alarm would randomly blare at all hours of the morning causing me & my neighbors to panic. Meanwhile I would have to run to find my keys to deactivate the alarm. For a couple of months my car had to be parked unlocked every night because of this faulty latch. Despite attempts to have my Ford dealer help with this concern, no one ever called me back from autonation Ford in sanford fl or from greenway Ford in orlando. My immediate family has owned Ford since I was a child & between us currently have 3 Ford vehicles. However this particular 2012 Focus is my (alexandra) 1st car & I must say I am extremely disappointed.
Since March of 2016 I've had to deal with door latch issues. My driver side door failed to stay shut. Luckily it was just sitting in my driveway and quit working overnight. The second occurrence was my rear drive side door flew open when I turned on a city street. Lastly, the rear passenger door swung open while drive down another city street road. Ford refuses to fix unless I pay close to $700 per door out of pocket.
Aug 2015 - drivers door flung open while making a turn...unable to close door and had to tie shut to get car to dealer, car had 88K miles. Dealer determined latch was defective and replaced it under extended warranty - customer pay deductible. Repaired at jordan Ford in san antonio tx, Aug 2015, work order #90121 29 Aug 2016, same car, front passenger door flung open during slow speed left turn, luckily no passenger in car, car had 105K miles. Door would not shut and was tied shut and taken to dealer who stated latch was broken and had to be replaced $780 cost as car was outside 100K mileage on extended warranty. Same dealer used for repairs, work order number unavailable as car is still being repaired.
Door latch...specifically drivers side rear door.....failed to latch and still will not latch. Came out from my work location and opened door, placed lunch box in back seat, shut door(I thought), got in and started car and warning system advised rear door not shut. Got out and tried to shut door but would not latch any more. Had to tie door with string to keep it from flying open going down the road.
I was driving through an intersection making a left tun when all of a sudden my drivers side passenger door flew open. My dog was in his crate in the back seat and almost flew out. I pulled over and could not get the door to latch. I've had to tie it down because I can not afford $600 to pay to get this fixed. Please Ford recall this model so I don't have to drive around in this dangerous vehicle.
I have a 2012 Ford Focus SE hatchback. With faulty door latches. Two (driver's side door, and drivers side rear door) have been replaced. Ford has issued a recall for this specific problem, including many 2012 Focus models, however, my 2012 Focus was not included in this recall. The dealership has not been very helpful.
While driving on I-75 from atlanta to tampa my driver side door just flew open while I was doing about 70mph. Thankfully nobody was next to me at the time and I had twine in my car to tie the door shut.
Car door randomly stopped latching. Second time this has happened, once in motion and once not in motion. Terrifying and frustrating experience. One repair has been done so far, costing 450 dollars. Huge safety hazzard, especially due to the randomness of it.
The door latch on the front driver's side door is broken and will not allow the door to close. I cannot lock the car door or shut it. When I attempt to close the door it "pops" back open. The incident occurred while the vehicle was in motion on a city street while turning. I was driving and the door suddenly opened by itself when making a turn, due to the broken latch.
Takata recall the door latch on the driver side unexpectedly stop latching shut. Was parking the car in a parking lot and went to close the door and it would not lock or close. The door does not close and when attempting to close the door it bounces back and does not latch shut. Had hold the door shut in order to drive home. Researched Ford for recalls and found that the 2012 Ford fiesta and the 2012 Ford Fusion were recalled with the same problem.
The driver door latch fails to catch when closing the door, even when attempting to lock the door. As a result, the door does not secure and swings open while driving, particularly when turning to the right, and does not lock to secure interior and contents. The failure was first discovered while driving. As we turned right at an intersection, after having come to a complete stop, the driver's door flew open, almost striking a car driving in the opposite direct on the street we turned onto, narrowly avoiding an accident.
I am an owner of a 2012 Ford Focus. The driver door latch suddenly gave out and will not securely shut. The door will close, but will flap open. This is extremely dangerous and expensive fix. You can see how this is frustrating when the latch gave out on its own. Thankfully, not while I was driving. Please keep investigating this issue for it should be an issued recall. This is a must to keep all Focus owners safe and secure while driving. Thanks.
As I was driving my 2012 Ford Focus the door all of sudden the driver rear side door opened. I pulled over and tried to shut the door but it just bounced back open. This is a big safety hazard and I'm not quite sure why I should to pay for the repair as this vehicle is not that old for this to be happening and I've also heard a lot of complaints from other consumers having the same issue. Good thing no one was in the back of the vehicle when this occurred or the results would have been devastating. I'm hoping there will be a recall for the door latch soon.
On two separate occasions the door latches (rear passenger and rear driver side) on the vehicle became stuck open/locked. One occurrence resulted in the passenger rear door fully opening while making a right turn the other incident (8/24/2016) involved not being able to close the rear driver side door, latch was stuck in the lock position and would not allow for full closure.
When I went out one day to leave work the back driver side passenger door latch no longer worked after I opened the car. I can't drive the car at all without the door flying open. I tried to secure it but the weight of the door breaks all strings/ropes. I resorted to a bungee cord. When I take turns the door still opens but closes shut. I have a baby that sits in the back seat so I was scared and took it into the dealership. They are telling me since its not an active recall yet that they will only repair it for a discounted rate of $350 but the part is on back order. I told them this was unacceptable as I have a baby in the backseat and it's a huge safety issue. Interesting enough, at first when the rep. Thought it was covered under a warranty, he told me he could not release my vehicle to me because it was a safety hazard. Now that they might not pay for it, it's ok to be released. Very disappointed in Ford. I am still waiting to hear back if they will pay for it but again, the part isn't in yet either. I am also not able to secure my car anymore because with one door always open the doors will lock but the alarm doesn't work.
A D V E R T I S E M E N T S
- Fresno, CA, USA