CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.
The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.
10.0
really awful
Crashes / Fires:
7 / 6
Injuries / Deaths:
6 / 2
Average Mileage:
44,498 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Focus. While the vehicle was stationary in traffic, the engine turned off without warning. When the vehicle was restarted, the vehicle hesitated when accelerating. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 99,000.
The vehicle shudders and makes noise when shifting gears. When accelerating at around 15mph, the vehicle bogs down and lacks power. Engine oil leaks also.
- San Dimas, CA, USA
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Check engine light is constantly on and the engine leaks oil. The transmission does not change gears, shudders excessively and lacks power going uphill.
The contact owned a 2013 Ford Focus. When the contact's son started the vehicle, the check engine warning indicator illuminated. The contact's son drove the vehicle to an independent mechanic and was informed that the vehicle had a defective canister purge valve (cpv). Later that day, the vehicle stalled and a fuel odor was detected. The following day, while the contact's son was driving 68 mph, it was believed that the engine stalled and the steering seized. As a result, the vehicle crashed head on into a tree. The contact's son died instantly and the passenger was ejected from the vehicle through the windshield. Another motorist observed the crash and called 911. The passenger was airlifted to the hospital and received medical attention for their unknown injuries. The contact's son was pronounced dead on the scene. The air bags deployed upon impact. A police report was filed. Upon investigation, it was discovered that the vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was destroyed and towed. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
The contact owns a 2013 Ford Taurus. The contact received a recall notice for NHTSA campaign number: 18V735000 (fuel system, gasoline). The recall repair was performed by maxwell Ford (5000 S ih 35 frontage rd, austin, tx 78745, (512) 443-5000). After the repair, the check engine indicator illuminated. The contact called the dealer back and was informed to take the vehicle to an independent mechanic. The contact stated that the failure may be due to the catalytic converter, which failed prior to the recall repair. When the contact took the vehicle to the dealer for the recall repair, the dealer stated that the catalytic converter was not related to the recall. The failure mileage was 122,000.
While turning a corner my car vibrates and shakes and hear as if metal is hitting underneath. When pushing on gas to go, the car will jerk. Doesn't want to rev like it needs to. Will shake aggressively when braking. Have to let off gas then push back down on it to make it stop shaking. Also vibrates when in park intensely
The contact owns a 2013 Ford Focus. While driving 70 mph, the vehicle stalled without warning. On several occasions, the contact was able to restart the vehicle. The vehicle was taken to grand prairie Ford (located at 701 E palace pkwy, grand prairie, tx 75050, (972) 975-9621) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was contacted. The approximate failure mileage was 114,000.
Transmission is overheating; light comes on while in stop and go traffic. The car shifts harshly, makes gurgling noises, hesitates and jerks. Roaring and clunking coming from engine when starting the vehicle and when vehicle is running.
2013 Ford Focus jerks while accelerating, was told recall was for extended warranty only via kindle Ford. Also the trunk no longer opens, but beeps when car is on saying the trunk is open. Was told this was a recall in 2017 that was fixed before we purchased the vehicle, but now it's up to us to pay for it.
Car would not start would not go forward or go in reverse had in Ford dealership 16 times still had issues also car rusted in least then a year had it in dealership 4 times still having issues with transmission and rusting. Transmission sitting or moving city or highway or turning dealership was Suburban Ford on 59 road in waterford, Michigan
Transmission stop working in middle of busy intersection during rush hour. I was turning left, car was stationary waiting for traffic to pass. Thankful I think it quit in neutral although dashboard was black & gear shift would not lock into any gear; could be pushed into corner business parking lot. It was fixed but never completely better nor did I feel completely safe. I had 2 clutch replacements, which were also fixed & paid by them. Ford dealer replace some recall on side doors, but never fixed the recall on fuel tank, never informed that they ever got part in as letter stated.
I was driving down the road and my car battery light came on and I lost power to my gas and brake system... before this every time I put gas into it....it acts like going to stale
The contact owns a 2013 Ford Focus. While driving approximately 55 mph, the vehicle stalled. There were no warning indicators illuminated. The contact coasted the vehicle to the side of the road where it idled, but did not engage in any gear. The vehicle was towed to dave sinclair Ford (7466 S lindbergh blvd, St louis, mo 63125) where it was determined that the clutch failed and needed replacement. The contact also mentioned that the clutch had to be replaced twelve times since the vehicle was purchased in 2015. The mechanic also mentioned that there was an oil leak in the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.
Dps6 transmission shudder and slipping issue. Vehicle has been serviced under multiple owners and had the clutches replaced as well as the software re-flashed. Ford dealer stated they are aware of the issue told me they would get it fixed under the extended warranty offered by Ford. I was charged for a re-flash I was never called to authorized, that has not fixed the shuddering issue. I was almost in an accident when the card decided to not shift going through a stop light and the vehicle behind me almost rear ended me. I contacted Ford and the service manager stated "you need to drive it more aggressively". Ford opened a case to review the poor service and they have never contacted me again.
Since I bought the car new in 2013, it has hesitated and shuddered badly, especially when beginning to move from a stop and when shifting from first to second gear. People who ride in the car always ask me what's wrong with it. I have taken it back to the Ford dealer repeatedly, but the service manager has always claimed he doesn't feel anything out of the ordinary. He says it's just the automatic transmission shifting gears. Once I got so exasperated I took it back and took the service manager for a ride in it myself. It shuddered and hesitated badly during the entire ride. He still claimed he couldn't feel anything unusual. Twice when I have been driving it, the car has shifted itself from drive into neutral and the vehicle has coasted to a stop, totally without power. When I took it back to the dealer after these occurrences, the service manager has said that it is simply impossible for a car to shift itself from drive into neutral. I have responded that it very clearly is possible for a car to shift itself from drive into neutral, because the car he sold me has done it twice now when I have been driving it. The last time we spoke, I pointed out to the service manager that his dealership sold me a car I can't drive on the freeway for fear of losing power doing 70 miles an hour with a large truck right behind me and being run over. I also pointed out that they sold me a car that I can't in good conscience allow my wife and kids to drive. I asked him to make it right. He replied that the car is perfectly safe and that it is completely up to me if I choose not to drive it in freeway traffic, at high speeds, or let my wife and kids drive it. Clearly, Ford and its dealers have no intention of 'doing the right thing' here. I trust that NHTSA finally will.
A D V E R T I S E M E N T S
- Canyon Country, CA, USA