My rear windshield spontaneously exploded when I turned my car on. Frontier Ford santa clara dealership now refuses to take responsibility despite some clear evidence that this is a manufacturing error and not the result of blunt impact (uniform sharding, including at the edges, no spiderweb pattern).

- Sunnyvale, CA, USA

While driving at interstate speeds the trunk deck lid flew open. As I was slowing up to get off the highway the trunk lid blocked my center review mirror and made it unsafe to get to the side if the road. At city speeds 20-30 mph I have had the deck lid open and it immediately blocks the view of the mirror. Trunk had nothing in it that was blocking or hitting the trunk release cables or the woring harness. Inspection of the wiring harness shows no visable damage. Possible wiring short in a non-accessible location.

- Oregon, IL, USA

The contact owns a 2014 Ford Focus. While driving in the rain with the windshield wipers on the low setting, the wipers suddenly began to operate intermittently. The failure continued after increasing the wiper speed to high. After shutting the vehicle off and restarting the engine, the failure continued. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000.

- Gilford, NH, USA

The 2014 Ford Focus only has one door lock/unlock button which is located on the front middle panel near the radio controls. There are no manual lock/unlock mechanisms on any of the doors - if a crash occured, how would anyone in the back seat be able to get out if the driver is unable to push the button for them" that seems like an unsafe decision for a vehicle made for multiple passengers. Second, occasionally while driving in rainy weather, I have switched the wipers on to find that they hesitate for a few seconds before finally wiping the windshield. This does not happen every time, but I expect them to move when I turn them on, not a few seconds later. In the rain, a few seconds of non-visibility can be dangerous- even more so if it happens at night the next time. Are these electrical issues? could the unlock feature be an electrical if for any reason the battery goes or hits water"

- Tewksbury, MA, USA

I contacted Ford local and corporate. Ford corporate told me that recalls were VIN specific. I told them that was concerning. I am still having problems with my puttering car. I took the car in for a recall previously and the problem was not fix. The general manager called me in response to my not being satisfied. He left a message. I did not return his call. Recently, I got another recall concerning door latch. I set up an appointment for that recall. The previously recall with the switch was not fixed properly. Now my car defrost system is not working. Sometimes my seatbelt won't buckle. Why want Ford take responsibility concerning their products. I am an avid Ford buyer. Please document my concerns concerning by engine stalling, defroster and seatbelt. I noticed that there were 8 recalls for the 2014 Ford Focus. I relayed this to Ford. They told me that recall were VIN specific. I have contacted you before concerning a complaint. I am schedule to visit local Ford service department for the door latch recall tomorrow. Thank you for your response and help. I really don't remember the dates of all these problems. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rocky Mount, NC, USA

I took delivery of my new Ford Focus ev on 7/16/14 very shortly thereafter I noticed a waffle type pattern appearing in the rear hatch window. I brought it to the attention of palm springs motors and they told me that it's nothing. I noticed the pattern becoming more visible and distracting as time went on and I again brought it to the attention of the service dept. All they will say is that other cars have it too so that makes it normal and they refuse to do anything about it. I contacted Ford customer service and they sent me a letter merely saying that they had done everything they can in this matter. In fact they have done nothing except to ignore me. This abnormality in the window is extremely distracting when looking in the rear view mirror and is getting worse but I cannot get anyone to listen to me or take me seriously. I am desperate for help from someone.

- Palm Springs, CA, USA

The contact owns a 2014 Ford Focus. The contact stated that the windshield was defective and had streaks causing the visibility to become poor while operating the vehicle. The authorized dealer referred the contact to the manufacturer of the glass who cleaned the windows with a solution but the failure recurred. The vehicle was taken to a second independent glass company and they also used a solution and indicated that there may be a defect with the glass and both referred the contact back to the authorized dealer to have the windshield replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Independence, MO, USA

I live in central Florida, it rains heavily apart every evening. On my way he today we had yet another storm. I turned on the wipers to full speed and everything was fine until the wipers started to slow down, then only wipe every second or two and not continuously at the high speed. This caused my visibility to be non existent. I turned them off, then back to the highest setting. It did the same thing. I tried the setting below where they aren't fast, but a continuous wipe, it did the same thing in that setting. I haven't had a problem until now. This almost caused a serious accident as I couldn't see to pull over.

- Kissimmee, FL, USA

I bought this car new on Dec 31, 2013. Here's my list of problems... 1) trunk was way off alignment, dealership fixed best they could... 2) wipers are hitting the side of frame when they wipe. It makes a very loud noise when wipers are on and is very annoying. Dealership is installing new wiper motors as I write this... 3) molding on both rear doors at top of window keep falling down, also being repaired now. 4) car drops rims when at a stop and almost kills the engine..... 5) car hesitates when accelerator is pressed, then jerks forward. I drive this car very conservatively, like an old man, I take great care of all my cars. I am very disappointed in this purchase! I've owned Ford for 25 years and the quality is greatly going down. Looks like I'll have to file another lemon law suite against Ford....I did win my first suite in 2010 on a new Ford Ranger!

- Milwaukee, WI, USA