Technical Service Bulletins (TSBs) for the 2018 Sierra 3500 are official communications between GMC & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. Read More »
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. Read More »
This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak. Read More »
This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Read More »
This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of ... Read More »
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. Read More »
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Read More »
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. Read More »
This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality. Read More »
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs. Read More »
This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing ... Read More »
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related ... Read More »
This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of ... Read More »
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening. Read More »
This Preliminary information communicates to the dealer technician using the PICO scope will aid in determining if the if the engine or transmission is root cause of a vibration or shudder concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Read More »
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related ... Read More »
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact. Read More »
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. Read More »
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of ... Read More »
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
18187 - Customer Satisfaction Program. Certain vehicles may have been built with a BAS (Brake Apply Sensor) pin that was installed incorrectly which may enable the pin to come loose. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. Read More »
18187 - Customer Satisfaction Program. Certain vehicles may have been built with a BAS (Brake Apply Sensor) pin that was installed incorrectly which may enable the pin to come loose. Read More »
18187 - Customer Satisfaction Program. Certain vehicles may have been built with a BAS (Brake Apply Sensor) pin that was installed incorrectly which may enable the pin to come loose. Read More »
N182202780 01 - Special Coverage. Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. Read More »
This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving. Read More »
This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving. Read More »
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set. Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. Read More »
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Read More »
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition. Read More »
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with ... Read More »
This Preliminary information communicates Check Engine Light on and vehicle runs rough. This condidtion will occur within the first 5 minutes after the vehicle is started. Read More »
This Preliminary information communicates A vehicle may have a concern of a misfire P0300 on bank 1 that may or may not be felt driving. The Cause may be the HPFP lifter Read More »
This Preliminary information communicates to the dealer technician using the PICO scope will aid in determining if the if the engine or transmission is root cause of a vibration or shudder concern. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P2635, U0074 and or U18A2. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on and Diagnostic Trouble Code P0300 - P0308 may set. Read More »
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Read More »
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not ... Read More »
This Preliminary information communicates to the dealer technicain a concern with the GPCM service parts(12687698 and 12671083) for 2017 – 2018 vehicles with the 6.6 L5P diesel. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be ... Read More »
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon Malfunction Indicator Lamp on. Read More »
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or ... Read More »
This Preliminary information communicates to the dealer technician using the PICO scope will aid in determining if the if the engine or transmission is root cause of a vibration or shudder concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option ... Read More »
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with ... Read More »
This preliminary information communicates a Diagnostic Tip for a Service Trailer Brake Message with DTC C111B C1112 C1113 C1114 advising to address any battery issues first before any in depth diagnostics are done. Read More »
This Preliminary Information communication advises the technician that there have been some reports that the current engine hours are not correct and display 0.0. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Code P026A. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged ... Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure. Read More »
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th ... Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated. Read More »
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. Read More »
N192264210 - Customer Satisfaction Program - Certain vehicles may have a condition in which the block heater cable function was disabled. Dealers will replace the engine block heater and cord. Read More »
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part. Read More »
N182202780 01 - Special Coverage. Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. Read More »
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Read More »
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Read More »
This Preliminary information communicates to the dealer technician that there may be a possibleMis-build of the Diesel Exhaust Fluid (DEF) Injector if it was built before provided break point. Read More »
This Preliminary information communicates to the dealer technicians that DTC P0300 with engine misfires on paired cylinders may be caused by an internal ECM fault. Read More »
This Preliminary Information communication advises the technician on the steps to diagnosing the concern and the repair. Customer has Warning Lamps and/Or coolant leaks present. Read More »
This Preliminary Information communication advises the technician on the steps to diagnosing the concern and the repair. Customer has Warning Lamps and/Or coolant leaks present. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Read More »
18185 - Service Update - In certain vehicles, the concentration of dex-cool coolant to water may be too high and may cause degradation of cooling performance. Read More »
18185 - Service Update - In certain vehicles, the concentration of dex-cool coolant to water may be too high and may cause degradation of cooling performance. Read More »
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface ... Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. Read More »
This Preliminary information communicatesA vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm. Read More »
This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode, and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Read More »
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on. Read More »
This Preliminary information communicatesA vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm. Read More »
This Preliminary Information communication provides information to the technician of additional information when diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. Read More »
This Preliminary Information communication advises the technician on the steps to diagnosing the concern and the repair. Customer has Warning Lamps and/Or coolant leaks present. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Read More »
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado ... Read More »
This informational bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these conditions. Read More »
This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other ... Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
General Motors released Emission Recall 17337 and Service Update 17419 on November 1, 2017. After their release, a change occurred in Tis2Web that affects the involved 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles. Read More »
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This Preliminary Information communication provides information to the technician that some vehicle may have an “Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other ... Read More »
This Preliminary Information communication provides information to the technician that some vehicle may have an “Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other ... Read More »
This Preliminary information communicates to dealer technicians that snow and ice build up is possible if the air filter box is not properly sealed. Aftermarket bumpers may also allow water intrusion. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states. Read More »
This Preliminary information communicates to dealer technicians to refer to service update bulletin N182179090 for 2018 model vehicles and to use labor operation 4029959 Emissions - Customer Concern Not Duplicated (CCND) for 2017 model ... Read More »
This Preliminary information communicates to dealer technicians to refer to service update bulletin N182179090 for 2018 model vehicles and to use labor operation 4029959 Emissions - Customer Concern Not Duplicated (CCND) for 2017 model ... Read More »
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools. Read More »
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado ... Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties. Read More »
Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2017-2018 model year diesel engine vehicles. Read More »
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties. Read More »
This Preliminary Information communication provides information to the technician for a vehicle setting both a P2635 and P018B diagnostic trouble codes. Read More »
This Preliminary information communicates the location that dealers can find information to remove / delete the rear fuel tank from Chassis Cab trucks with RPO N2N dual fuel tanks. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Read More »
This Preliminary information communicates to the dealer technicians that injector timing related DTCs are being investigated and to not replace injectors for DTCs. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon Malfunction Indicator Lamp on. Read More »
This Preliminary information communicates to dealer technicians a repair direction for a whine or siren type noise coming from the in tank fuel pump in cold weather areas due to possible diesel fuel waxing or gelling issues. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Read More »
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel ... Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
Customer Satisfaction Program - certain vehicles equipped with the Duramax diesel 6.6 liter engine and the optional engine-block heater cord, may have a condition in which the block heater cable function was disabled. Read More »
This Preliminary Information communication provides information to the technician that some vehicle may have an “Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other ... Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with ... Read More »
This Preliminary Information communication advises the technician that the 6.6L Diesel engine Regular Production Option Code (L5P) E41Engine Control Module part number 12683624 restriction has ended. Read More »
This Preliminary information communicates to dealer technicians a repair direction for a whine or siren type noise coming from the in tank fuel pump in cold weather areas due to possible diesel fuel waxing or gelling issues. Read More »
This Preliminary information communicates to dealer technicians a repair direction for a whine or siren type noise coming from the in tank fuel pump in cold weather areas due to possible diesel fuel waxing or gelling issues. Read More »
This Preliminary Information communication advises the technician that the 6.6L Diesel engine Regular Production Option Code (L5P) E41Engine Control Module part number 12683624 will be placed on a parts restriction through the General ... Read More »
This Preliminary Information communication advises the technician that the 6.6L Diesel Engine exchange program will be in effect for 2017 and 2018 model yearsthrough the General Motors Product Quality Center. Read More »
This informational bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these conditions. Read More »
This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other ... Read More »
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Read More »
This Preliminary information communicates to dealer technicians a repair direction for a whine or siren type noise coming from the in tank fuel pump in cold weather areas due to possible diesel fuel waxing or gelling issues. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P2635, U0074 and or U18A2. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P2635, U0074 and or U18A2. Read More »
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Read More »
This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by ... Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This information advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF causing the customers concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th ... Read More »
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. Read More »
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. Read More »
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set. Read More »
This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv. Read More »
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Read More »
This engineering information bulletin ends the need for information from the field on an Intermittent No Forward and/or No Reverse While Driving condition. If this condition is encountered, refer to SI for further diagnosis. Read More »
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record ... Read More »
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option ... Read More »
This Preliminary information communicates to the dealer technician using the PICO scope will aid in determining if the if the engine or transmission is root cause of a vibration or shudder concern. Read More »
This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has ... Read More »
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface ... Read More »
This Preliminary Information communication advises the technician that the Product Quality Center has ended the part restriction for the T87A Transmission Control Module. Read More »
This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of ... Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with ... Read More »
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Read More »
This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Read More »
This Preliminary information communicates to the dealer technician using the PICO scope will aid in determining if the if the engine or transmission is root cause of a vibration or shudder concern. Read More »
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose vehicles with various noises associated with four wheel drive operation. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option ... Read More »
This informational bulletin provides information for the technicians to refer to SI for additional diagnostics to correct anomaly in the ECM and TCM. Read More »
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with ... Read More »
This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the T87A Transmission Control Module. Read More »
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction that has ended for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage ... Read More »
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with ... Read More »
This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic ... Read More »
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. Read More »
General Motors released Emission Recall 17337 and Service Update 17419 on November 1, 2017. After their release, a change occurred in Tis2Web that affects the involved 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles. Read More »
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear. Read More »
This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv. Read More »
This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic ... Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States. Read More »
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel ... Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when ... Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. Read More »
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. Read More »
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. Read More »
Customer Satisfaction Program - certain vehicles equipped with the Duramax diesel 6.6 liter engine and the optional engine-block heater cord, may have a condition in which the block heater cable function was disabled. Read More »
This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery. Read More »
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2017-2018 model year diesel engine vehicles. Read More »
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. Read More »
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. Read More »
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. Read More »
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. Read More »
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. Read More »
This Preliminary Information communicates to technicians that the Daytime Running Lamps (DRL's) or the auto headlamps will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a low voltage reading on the volt gauge during the first several minutes after a cold start. Read More »
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has ended the part restriction for the A15, Starter Generator (MGU). Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Read More »
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be ... Read More »
This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on and Diagnostic Trouble Code P0300 - P0308 may set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, ... Read More »
This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on ... Read More »
This Preliminary information communicatesThe vehicle may have an ses lamp with any of the following DTC P06DA, P06DB, P06DC, P250A, P0300, P0340, P0341, P0335, P0336, P0641, P0011, P0010, P2088, P2089, and/or P2230. Read More »
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a “Service 4WD Message” displayed in the Driver Information Center. Read More »
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface ... Read More »
This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. Read More »
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface ... Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with ... Read More »
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for theGenerator Control Module (GCM). Read More »
This Preliminary Information communication advises the technician that the 6.6L Diesel engine Regular Production Option Code (L5P) E41Engine Control Module part number 12683624 restriction has ended. Read More »
This Preliminary information communicates to the dealer technicain a concern with the GPCM service parts(12687698 and 12671083) for 2017 – 2018 vehicles with the 6.6 L5P diesel. Read More »
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. Read More »
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries. Read More »
This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Read More »
This Preliminary information communicates a false setting of DTCU0121 in the FVCM due to a FVCM software anomaly. Code U0121 will set and be moved to history in the FVCM with each ignition cycle. Read More »
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Read More »
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary Information communication advises the technician that the 6.6L Diesel engine Regular Production Option Code (L5P) E41Engine Control Module part number 12683624 will be placed on a parts restriction through the General ... Read More »
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ... Read More »
This Preliminary Information communication provides information to the technician of additional information when diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Code P026A. Read More »
This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Read More »
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »
This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery. Read More »
This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. Read More »
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Read More »
This preliminary information communicates a Diagnostic Tip for a Service Trailer Brake Message with DTC C111B C1112 C1113 C1114 advising to address any battery issues first before any in depth diagnostics are done. Read More »
This Preliminary information communicatesThe vehicle may have an ses lamp with any of the following DTC P06DA, P06DB, P06DC, P06B6, P06B7, P250A, P0300, P0340, P0341, P0335, P0336, P0641, P0011, P0010, P2088, P2089, and/or P2230. Read More »
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Read More »
Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P249D, P249E, U029D, U029E Set Some customers may comment that the MIL is illuminated. Read More »
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver ... Read More »
This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Trailer connection not recognized or “Check Trailer wiring” or “Service Trailer Brake” message. Read More »
This preliminary information communicates a Diagnostic Tip for a Service Trailer Brake Message with DTC C111B C1112 C1113 C1114 advising to address any battery issues first before any in depth diagnostics are done. Read More »
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Read More »
This Preliminary information communicates to the dealer technicians that DTCs P0046, P113B and P206B may be caused by a software anamoly. The anamoly should be corrected by updating the engine control module (ECM). Read More »
This Preliminary information communicates a false setting of DTCU0121 in the FVCM due to a FVCM software anomaly. Code U0121 will set and be moved to history in the FVCM with each ignition cycle. Read More »
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection ... Read More »
This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the T87A Transmission Control Module. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This Preliminary Information communication advises the technician that there have been some reports that the current engine hours are not correct and display 0.0. Read More »
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use. Read More »
This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed. Read More »
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors. Read More »
Customer Satisfaction Program - certain vehicles equipped with the Duramax diesel 6.6 liter engine and the optional engine-block heater cord, may have a condition in which the block heater cable function was disabled. Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon Malfunction Indicator Lamp on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have either the truck or the snowplow's headlights are flickering or inoperative. Read More »
This Preliminary Information communicates to technicians that the Daytime Running Lamps (DRL's) or the auto headlamps will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have either the truck or the snowplow's headlights are flickering or inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have either the truck or the snowplow's headlights are flickering or inoperative. Read More »
This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have installed an aftermarket bed cap or topper may question where they can wire in the center high mounted stop light for the cap or ... Read More »
This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt Read More »
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. Read More »
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a whistle noise in the vehicle from the driver or passenger side. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of ... Read More »
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. Read More »
17366 Service Update. The driver?s and front passenger?s seat belt retractors in certain vehicles may have been built with different torsion bars than were used in testing the vehicles. Read More »
17366 Stop Delivery. Effective immediately, stop the delivery of certain vehicles in new vehicle inventory. The GM field action number is 17366. Read More »
17366 Stop Delivery. Effective immediately, stop the delivery of certain vehicles in new vehicle inventory. The GM field action number is 17366. Read More »
The driver?s and front passenger?s seat belt retractors in certain 2017-2018 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different ... Read More »
The driver?s and front passenger?s seat belt retractors in certain 2017 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different ... Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
This technical bulletin provides a procedure to add washers on the lower column mounting bracket locations due to the shaft laying on the metal support at the bottom of the column. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a whistle noise in the vehicle from the driver or passenger side. Read More »
This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have either the truck or the snowplow's headlights are flickering or inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This Preliminary information communicates to dealer technicians that snow and ice build up is possible if the air filter box is not properly sealed. Aftermarket bumpers may also allow water intrusion. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Read More »
This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks. Read More »
This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an EZ Lift and Lower tailgate opens too quickly. Technician will ensure nothing was added to the tailgate. Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
This Preliminary Information communication provides information to the technician about vehicles that may have an EZ Lift and Lower tailgate opens too quickly. Technician will ensure nothing was added to the tailgate. Read More »
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Read More »
The complete Communication ID is: RFI20210526_939-187 and was communicated to customers on May 26, 2021. The Communication ID field did not permit me to enter the complete Communication ID as it is in our internal system. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Read More »
This informational bulletin provides information on mcgard wheel locks and if the key ever fractures that they will replace it via the website provided. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when ... Read More »
This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Read More »
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Read More »
This Preliminary information communicates a diagnostic tip for an issues with the heated and/or vented seats turning off and setting DTCU1524 because of a loss of voltage to the Seat Heating Control Module. Read More »
This Preliminary Information communication advises the technician that vehicles with front seat Regular Production Option Codes A52, AZ3, or B3F may comment about low treble, or excessive bass from the front door speakers. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert". Read More »
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert". Read More »
Certain vehicles, may have incorrect language in the Forward Auto Braking (FAB) section of the owner manual which states, ?If the vehicle has Forward Collision Alert (FCA), it also has FAB which includes Intelligent Brake Assist (IBA)?. Read More »
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert". Read More »
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert". Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Read More »
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Read More »
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Read More »
This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Read More »
This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Read More »
This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Read More »
This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option. Read More »
This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Read More »
This Preliminary information communicates to dealer technicians a repair direction for a whine or siren type noise coming from the in tank fuel pump in cold weather areas due to possible diesel fuel waxing or gelling issues. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary information communicates repair information for therear vision camera or surround vision camera image being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with ... Read More »
This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: - Yellow - Blurry - Distorted - Image scrolling - Image with NO gridlines - Screen is blue with ... Read More »
This Preliminary information communicates repair information for therear vision camera or surround vision camera image being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with ... Read More »
and/or repairs. Condition Certain 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with BYOM2 Radio with camera ON option (RPO 5F9, IOB), may have been built with the rearview camera OFF due to an incorrect ... Read More »
Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temporarily not available at times but the RVC will remain on during the concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. Read More »
This Preliminary information communicates repair information for therear vision camera or surround vision camera image being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by ... Read More »
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States. Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States. Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option. Read More »
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. Read More »
This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This service bulletin provides information for dealers/technicians on Handsfree Apple Iphone Call Static conditions equipped with IOB Radio. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires. Read More »
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Read More »
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties. Read More »
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
This SKU is a Tire Hoist Assembly. The customer communication requested return of unsold inventory to inspect for the shape of the centerpiece of the tire hoist being round when it should be square. Read More »
Certain vehicles, may have incorrect language in the Forward Auto Braking (FAB) section of the owner manual which states, ?If the vehicle has Forward Collision Alert (FCA), it also has FAB which includes Intelligent Brake Assist (IBA)?. Read More »
This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada. Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Read More »
This Preliminary information communicates to the dealer technician using the PICO scope will aid in determining if the if the engine or transmission is root cause of a vibration or shudder concern. Read More »
This Preliminary Information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Read More »
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not ... Read More »
This Preliminary information communicates to dealer technicians that snow and ice build up is possible if the air filter box is not properly sealed. Aftermarket bumpers may also allow water intrusion. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a “Service 4WD Message” displayed in the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. Read More »
This Preliminary information communicates to the dealer technicians that injector timing related DTCs are being investigated and to not replace injectors for DTCs. Read More »
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Read More »
This Preliminary Information communication provides information to the technician about vehicles that when a phone does not charge properly or charging cycles is on and off rapidly when connected to the single port USB hub of the vehicle. Read More »
This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information Center when the interior of the vehicle is hot from a sun load or extended heater operation. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Code P026A. Read More »
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels. Read More »
This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, ... Read More »
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs. Read More »
The driver?s and front passenger?s seat belt retractors in certain 2017-2018 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different ... Read More »
The driver?s and front passenger?s seat belt retractors in certain 2017 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different ... Read More »
and/or repairs. Condition Certain 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with BYOM2 Radio with camera ON option (RPO 5F9, IOB), may have been built with the rearview camera OFF due to an incorrect ... Read More »
This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing Hardman Double Bubble Epoxy part number 04001. Read More »
This engineering information is requesting information from the field on vehicles that have the condition of Speaker Rattle, Speaker Crackle, Poor Sound Quality, Speaker Pop, or Speaker Distortion. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information ... Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. Read More »
This Preliminary Information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
Information for Fleet Vehicles ? Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. Read More »
Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temporarily not available at times but the RVC will remain on during the concern. Read More »
Information for Fleet Vehicles ? Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. Read More »
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an EZ Lift and Lower tailgate opens too quickly. Technician will ensure nothing was added to the tailgate. Read More »
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related ... Read More »
N172118130 Stop Delivery population revision. On September 1, 2017, GM ordered a stop delivery of certain vehicles in new vehicle inventory. Read More »
N172118130 Stop Delivery population revision. On September 1, 2017, GM ordered a stop delivery of certain vehicles in new vehicle inventory. Additional vehicles have been added to this stop delivery order. Read More »
N172118130 Stop Delivery. On September 1, 2017, GM ordered a stop delivery of certain vehicles in new vehicle inventory. Additional vehicles have been added to this stop delivery order. Read More »
This informational bulletin explains to the technician how to validate software calibrations have been tampered with by means of using aftermarket mods. Read More »
This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Read More »
This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information Center when the interior of the vehicle is hot from a sun load or extended heater operation. Read More »
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a “Service 4WD Message” displayed in the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that when a phone does not charge properly or charging cycles is on and off rapidly when connected to the single port USB hub of the vehicle. Read More »
This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4). Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Read More »
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis. Read More »
This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered. Read More »
This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, ... Read More »
This engineering information is requesting information from the field on vehicles that have the condition of Speaker Rattle, Speaker Crackle, Poor Sound Quality, Speaker Pop, or Speaker Distortion. Read More »
This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Read More »
This Preliminary information communicates Content Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, ... Read More »
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection ... Read More »
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical ... Read More »
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not ... Read More »
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical ... Read More »
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Read More »
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, ... Read More »
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General ... Read More »
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection ... Read More »
Customer Satisfaction Program - certain vehicles equipped with the Duramax diesel 6.6 liter engine and the optional engine-block heater cord, may have a condition in which the block heater cable function was disabled. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Read More »
17357 and 17366 - Service update. General Motors has released four field actions related to a condition in which certain vehicles may have an incorrect torsion bar built into the front seat belt retractors. Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). Read More »
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only). Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. Read More »
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada. Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only). Read More »
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). Read More »
This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has ended the part restriction for the A15, Starter Generator (MGU). Read More »
This Preliminary Information communication advises the technician that the Product Quality Center part restriction has ended for the 8L45 and 8L90 park actuator rod. Read More »
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing Hardman Double Bubble Epoxy part number 04001. Read More »
This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the 8L45 and 8L90 park actuator rod. Read More »
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup ... Read More »
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw. Read More »
This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not ... Read More »
This Preliminary information communicates to dealer technicians that snow and ice build up is possible if the air filter box is not properly sealed. Aftermarket bumpers may also allow water intrusion. Read More »
The driver?s and front passenger?s seat belt retractors in certain 2017-2018 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different ... Read More »
The driver?s and front passenger?s seat belt retractors in certain 2017 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different ... Read More »
and/or repairs. Condition Certain 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with BYOM2 Radio with camera ON option (RPO 5F9, IOB), may have been built with the rearview camera OFF due to an incorrect ... Read More »
Information for Fleet Vehicles ? Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. Read More »
Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temporarily not available at times but the RVC will remain on during the concern. Read More »
Information for Fleet Vehicles ? Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. Read More »
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Read More »
This Preliminary Information communication provides information to the technician of additional information when diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. Read More »
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related ... Read More »
This Preliminary Information communication advises the technician on the steps to diagnosing the concern and the repair. Customer has Warning Lamps and/Or coolant leaks present. Read More »
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection ... Read More »
18185 - Service Update - In certain vehicles, the concentration of dex-cool coolant to water may be too high and may cause degradation of cooling performance. Read More »
18185 - Service Update - In certain vehicles, the concentration of dex-cool coolant to water may be too high and may cause degradation of cooling performance. Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »
