pretty bad
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
4,538 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Honda Pilot electrical problems

electrical problem

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2016 Honda Pilot Owner Comments

problem #16

Jan 112017


  • 23,000 miles


I was driving around town running errands. As I pulled out of a parking lot, my display panel showed emissions system problem and the engine light came on. Called dealer and they said it's not a big concern unless engine light was flashing and to bring it in after the weekend (was a Friday afternoon). Drove it 30 minutes home at 55-65 mph and noticed no problems. Drove it that distance and speed to take it to the dealer as well with no problems. Picked it up a few days later. Service notes indicate: Code P0328, knock sensor failure, replaced knock sensor and retested, ok at this time. After picking it up, was about 10 min away and trying to go from 60 to 68 and set cruise. Speed began to jump around, not staying at a speed for more than a second 70-60-65-68-63, etc. Engine light now flashing took off cruise and it continued. Turned around to head back to dealer. Car working fine for a bit, but then continued to jerk at different speeds (60, 40, 25). Was stopped at light and engine was still revving at 4 RPM. Stepped off brake and car accelerated on own to 25. Dealer notes: Code P2638, idle relearn, torque management feedback, performed relearn. Today, 6 days after picking it up, I was stopped at a stoplight. Eco button is on, engine idle is running, seat warmer and heater on. While I was still applying brake, the engine idle sounded like it was trying to kick off and the whole car shut off on me. All indicator lights came on, but the engine was off and nothing was running. Turned car off and back on, drove the 2 miles to the dealer, and left it with them.

- Blair, NE, USA

problem #15

Dec 232016


  • 8,000 miles
Less than a month after purchasing the car, the cabin lights stopped working. The fuse was replaced, but it happened again. Then the electric in the rear hatch is faulty. At random, when we open the hatch, it will come back down on its own and then it won't work at all for a period of time. This happens with the key fob and also when using the button in the door. The vehicle is stationary when this happens. We took it in to get it fixed, we were told that it was fixed, and the very next day the problem continued.

- Galion, OH, USA

problem #14

Dec 252016


  • 12,300 miles
On 3 separate occasions, our 2016 Honda Pilot elite has completely shut down while we were driving - twice on the highway and once in busy traffic. When this happens, the engine, transmission, power steering, etc. All stop working and the car displays every error you can imagine. I have posted a video here: Https://www.youtube.com/watch?V=btebmywy-is this is very scary because there is nothing you can do to get the car working again - luckily, we have been able to coast to the side of the road. When it first happened, we called Honda emergency roadside assistance and we had a tow on the way when we tried restarting the car several times in a row and that cleared the errors. Since then, we have used the same trick to get the car running again but it has happened twice in the last week - very scary! I have found other similar complaints online so it's clear that there's some kind of computer or electric problem with this model - it's just not obvious what triggers it. We are going to try to trade in our car for a different model because Honda has not been able to provide any help in spite of the fact that we have taken it to the dealer 3 times - I am very disappointed with their service on this.

- Glenview, IL, USA

problem #13

Dec 122016


  • 4,046 miles


Car is throwing fault codes for transmission, check engine, electrical. The car suddenly goes to "engine limp mode". hard shifting, shuttering and loss of power. Random occurrences. Has been to dealer 3 times for same issue. Issue occurs from a start or at low speeds 20-35mph while in motion. The hard shifting is causing long term damage to the drive train.

- Incline Village, NV, USA

problem #12

Aug 182016


  • 9,200 miles
Two separate incidents in sacramento, ca where we experienced engine failure with our 2016 Honda pilate elite. The first incident occurred in May 2016 on a busy city street with our three young children in the car. While in motion, the car essentially shut down with the display screen showing a series of warnings indicating numerous system failures. There was no engine power but luckily I was able to coast the vehicle to a nearby parking lot. The dealer indicated there was no problem, just a computer glitch, and the only repair necessary was to reset the computer/software. The second incident occurred last week, only this time while driving on the freeway. We completely lost all engine power but luckily I was in the right lane and I was able to coast to the side and pull over on the shoulder. If I had been in the fast or middle lane with little opportunity to move over, there could have been a serious collision. Similar to the first incident, we were unable to start the car with the warning lights showing various system failures. We had the car towed to the same dealer who initially indicated they would just reboot the software again. So we pressed upon them to do a more thorough diagnosis since this is the second time its happened. They agreed to keep the vehicle and seek to identify the root cause of the problem. At this point no diagnosis has been made. We would have never expected this from a near brand new (purchased in December 2015 and currently has only 9,200 miles) Pilot elite loaded with safety and technology features. Again we experienced two separate incidents where the car immediately shut down while in motion with the most recent occurring on the freeway. And both times our three young children were in the vehicle. This is a huge safety risk and I certainly hope Honda does its due diligence in diagnosing and addressing this issue.

- Sacramento, CA, USA

problem #11

Jul 232016


  • 2,400 miles
Honda Pilot 2016 touring. Vehicle battery drains overnight or in a few hours for no reason. The vehicle would not start and would have to be transported to the dealership or have battery recharged for a long time. After recharge, safety equipment such as sensors, emergency stop, etc. Stop working. Contacted Honda and took vehicle to dealership multiple times. One time they replaced the battery and other times did something else but they are unable to resolve the problem. We believe vehicle is unsafe to drive. This problem seems to be encountered by many Honda Pilot 2016 owners which is reported online. They all complain of taking their vehicle to Honda dealership only to be told the dealership unable to resolve the issue.

- Rancho Cucmaonga, CA, USA

problem #10

Apr 142016


  • miles


The contact owns a 2016 Honda Pilot. The contact received notification of NHTSA campaign number: 15V668000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Santa Clarita, CA, USA

problem #9

Mar 152016


  • 2,800 miles
I have 2016 Honda Pilot elite and I noticed that the navigation system gets lost especially when I start the vehicle a start moving. On most occasions it takes about 8 to 10 minutes for it to find itself. I had a 2011 Honda Pilot and from day one it never got lost. If there is anyway to get the old navigation system installed in the 2016 model please sign me up! bottom-line, Honda needs to come out with a fix as-soon-as-possible. The navigation option I paid for is in adequate. I will address this issue with Honda service this week. Again, this is a daily occurrence!

- Wichita Falls, TX, USA

problem #8

Mar 132016


  • 1,038 miles
The contact owns a 2016 Honda Pilot. The contact stated that while driving at approximately 55 mph, the vehicle stalled. The vehicle failed to restart and was coasted to the side of the road. The vehicle was towed to the dealer where diagnosed that the alternator and the battery needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,038.

- Silver Spring, MD, USA

problem #7

Feb 282016


  • miles
Purchased 2016 Honda Pilot on 2/27/16. Started noticing issues with radio fading in and out (volume). This problem occurs at all times it seems but worse while in motion.took to dealer and they stated wasnt aware of any issues with this problem. As I started my research, I found that this is a huge problem with the 2016 Pilot. Filed a complaint with Honda and was told to take to dealer as I did but nothing was done about issue. Seems like a small issue but when spending that amount of money you expect everything to be working properly. Feel like I'm getting the run around but this problem needs to fixed. Not sure where I can go at this point to get problem resolved. Please help!!

- Lenoir, NC, USA

problem #6

Feb 262016


  • 1,300 miles


Coming to a stop at an intersection it has surged 4 times taking me out into the intersection every time, with foot off gas an on break I can not stop it. I recently have been using the emergency break to stop it. It does not happen all the time. I took it to dealer 2X. American Honda is looking into it and always ask it wrecked it. Several others had same issue. An software update did not resolve issue. Can our government help?

- Frankfort, KY, USA

problem #5

Nov 282015


  • 29 miles
Ever since the day I purchased the car the radio reception has been very bad at all times moving or parked.. this is with am/fm and xm radio. The only way I can listen to music is using my cell phone via bluetooth. I have taken my Pilot to the dealer and was told I need to wait for american Honda to figure out a fix for this. The service department even checked all 6 Pilot on the lot and they all had the same issues. I also filed a complaint with american Honda and was told they are aware of the issue and I need to wait for a fix. My case managerissued me a $400 Honda loyalty card which can be used for parts or service at any Honda dealer (she said the card for for my troubles). I have been waiting since end November 2015 when I purchased the car. This is a problem with all 2016 Honda Pilot, there are many complaints in the online forums about this problem.

- Los Angeles, CA, USA

problem #4

Nov 102015


  • 1,000 miles
On November 10, 2015, at approximately 5:30pm, my wife and I were traveling on North I-75 in southwest Ohio. Besides ourselves, we had our two young grandchildren in the car. The car's computer started displaying a changing series of warnings generally indicating various system failures. The car basically started to shut down. Since we were in the far right lane, my wife was able to coast over to the shoulder. If we had been traveling in the middle or left lane of traffic, there would have been little if any chance of moving over to the curb. The car, with two young children in the back seat, would have shut down leaving us in the path of very fast moving cars and trucks. The only outcome was a potentially deadly high-speed rear end collision. We had to have the car towed to our Honda dealer approximately 40 miles away. On November 27, the day after thanksgiving, the same failure occurred at approximately 2:30pm. This time we were 400 miles from home traveling East on highway 11-E, between greeneville and johnson city, Tennessee. I caught the failure early enough before the engine shut down and was able to coast the car to a parking lot of an out-of-business store. This time instead of two young children, we had two elderly great grandparents. The dealer that handled the first incident diagnosed the problem as a software issue. However, the second dealer diagnosed it as a fuel pump relay not properly connected. This relay requires a special tool to install it. See attached letter with attachments for all details including service invoices.

- Beavercreek, OH, USA

problem #3

Dec 162015


  • 5,000 miles
Safety recall 15V-668 active, it appears car alarm & security system was compromised by another car remote. In sams parking lot I approached my vehicle and opened rear deck and while loading items in car a horn started blowing another SUV in left park space lights were flashing but it was my car horn blowing, no lights on, other car owner opened his rear deck and loaded items, my wife got out her key and silenced my car horn, we left & traveled 8 mile, stopped, get out my vehicle would not lock with door handle, key fob ormanual lock on door. Dic displayed key not recognized, all outside lights stay on 10 min, I cranked car got on I 20 I did not hear doors lock.dic normal I opened my driver door and passenger door opened at 70 mph. This is a serious safety issue. Got home shut off car tried lock / unlock several times ok lights go on/off in normal maner. I have a dealer app for recall 12-22-15

- Buchanan, GA, USA

problem #2

Nov 012015


  • 900 miles
The contact owns a 2016 Honda Pilot. The contact stated that the vehicle would not start. The vehicle had to be towed to a Honda dealer where the failure could not be diagnosed. The vehicle was taken back to the dealer and the failure recurred six days later. When the failure recurred, the transmission failure warning indicator illuminated. The vehicle was taken to the dealer where it could not be diagnosed or repaired. The vehicle was given back to the contact, but the vehicle stalled a few days later and all the warning indicators illuminated. The manufacturer was not notified of the failure. The failure mileage was 900.

- Bronx, NY, USA

problem #1

Jul 262015


  • 1,600 miles
The contact owns a 2016 Honda Pilot. While driving at 55 mph, the engine shut off and the entire instrument panel illuminated. The contact noticed smoke emitting from the front driver side. After lifting the hood, flames emitted from the passenger side near the engine. The contact was able to extinguish the fire. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,600.

- Snellville , GA, USA

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