CarComplaints.com Notes: It's worrying when the top category for 2016 Honda Pilot problems are transmission problems. Owners report jerking when accelerating. Also as the first model year of the redesigned 3rd generation Pilot, it's not a good sign.
Honda released a TSB on October 29 2016 that's possibly related. The TSB deals with a "a judder from the torque converter lock-up clutch ... while driving between 20 and 60 mph" due to deteriorated transmission fluid resulting from "specific driving conditions". In the TSB, Honda states they are developing a software fix to try to keep the transmission fluid temperature within spec.
We are keeping a close eye on this defect trend because if certain driving conditions can affect transmission shifting in the first year of ownership, we'd hate to think what 10+ years will do.
I get multiple fault codes at once out of nowhere. Mostly when cold but not only. I have to disconnect the battery for a few minutes in order to clear them.
Multiple errors/warnings on startup; LKAS will not engage; preceded by emissions system light coming on. Took to dealer for emissions light--"no problem, probably the gas flap/cap." It came back. There's a grunting sound on a cold start, lasts about half a second. Now--the car is throwing the errors seen in the video--power steering, emissions, lane keeping, hill assist, VSA, trailer stability, etc. Piece...of....CRAP!
The keyless start system error has come on recently and goes on and off intermittently. I have changed the battery in the key fobs and the error still comes up. After researching the problem I have learned that several other people have had this problem and in a lot of cases the vehicle will shut down during operation due to the problem. This is a major manufacturing defect that could lead to great bodily injury and/or death. This problem needs to be investigated and remedied.
Check engine light comes on, has multiple hesitations while hitting 35 mph plus! When check engine light first comes on, its flashing but if you turn car off and back on it just comes on, not flashing and car doesn't hesitate as bad when hitting 35 mph. We replaced the #1 fuel injector that was suppose to fix the problem it dis foe 2 days and then started right back! Help what will fix this? Every since we bought this car all these lights keep coming on! Everyone said buy a Honda! Well I hate mine!
The issue with my 2016 Honda Pilot was due to a computer glitch. I was charged $77 for a PGM-FI update because my warranty had ran out. I understand a warranty covers mechanical issues that occur due to wear and tear over time. But having a customer pay for a system patch/update that has nothing to do with wear and tear is unfair, wrong and poor customer service by Honda.
An update/patch is designed to solve an inherently flawed system. Which means that Honda knew that their customers would suffer a computer system issue, hence why Honda developed the patch. So why should the customer pay for an issue that Honda already knew existed even before the purchase of the vehicle? Again this is unfair, wrong and poor customer service by Honda.
Imagine if Windows, Samsung or Apple customers had to pay for a system updates because their warranty had expired every time a patch was released. There would be a public outcry and rightfully so. Charging loyal customers for a resolution to a problem that is not the customer's creation or fault would be considered extortion and day light robbery.
Honda needs to understand that in addition to selling hardware products they are also selling the software embedded in their products. As producers/developers of software they should make the updates/patches for their products freely available like every reasonably minded software organization.
Honda customers should not pay for the software patch because Honda developed a flawed computer system embedded in the engine of their vehicle. Instead Honda should work with its dealers to make every system update freely available to its customers. This is the fair, right and excellent customer service I have come to expect and should continue to expect from Honda.
Our 2016 first had an emissions system problem light that kept coming on and off at certain times. We took it to the Honda Dealer and they said it was a fuel injection part problem. It would take 6 weeks for the parts to come in because they are out! Shortly after that all sort of lights comes on steering problem, trailer towing problem, vehicle stability system problem. HONDA needs to recall this model, looks like it's a widespread problem. It is mind boggling that no recall has issued yet.
Battery exploded in Feb 2018 had the car 26 months with no problems. Dealership replaced the battery with an interstate battery. March 2018 Starting having all kinds of warning indicators happening. Brake system problem, charging system problem, anti-lock brakes, Took it back to dealer Morristown Honda and they said it needed a software update and charged me $70. Junel 2018 windshield washer stopped working, I check the level of fluid could hear the motor but no fluid, keyless entry problem error started showing up, took it to the Dealer and they said did a DEAD HEADED SYSTEM ALL GOOD. Said the plastic washer squirters are clogged need to replace $84 for parts they would need to order them. I said no thank you. My wife drove it to Knoxville 3 hours after I got it back from dealership and the Keyless Entry error is back and now the radio and screen is blank and won't come on.
New Honda Pilot 2016 Ex-L 5,000 miles. Re-occurring fault codes with check engine, oil service light, and engine limp mode, and super hard shift. Car shutters hard at shift points at 25-30MPH. Car is at dealer till Honda gets back to me. This is real bad, I am sure the hard shift is causing damage to the transmission and drive train. Feels like a hard pot hole at each shift point. Not good. Should have bought a Jaguar..
A D V E R T I S E M E N T S
I get multiple fault codes at once out of nowhere. Mostly when cold but not only. I have to disconnect the battery for a few minutes in order to clear them.
- Radu G., Puyallup, WA, US