2020 Jaguar E-PACE

339 Technical Service Bulletins (TSBs)

TSB List for the 2020 Jaguar E-PACE

Technical Service Bulletins (TSBs) for the 2020 E-PACE are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • SUSPENSION
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:DIESEL
  • ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
  • POWER TRAIN
  • POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
  • ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
  • ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:SOFTWARE
  • ELECTRICAL SYSTEM:ADAS:CONTROL MODULE
  • ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
  • EXTERIOR LIGHTING
  • VISIBILITY
  • VISIBILITY/WIPER (PWS)
  • VISIBILITY:SUN/MOON ROOF ASSEMBLY
  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
  • STRUCTURE
  • STRUCTURE:BODY
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:TAILGATE
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
  • LATCHES/LOCKS/LINKAGES:DOORS:LATCH
  • SEATS
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
  • UNKNOWN OR OTHER

    • SUSPENSION

    • TSB #SFCC_MAY2022_39

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10212990

      Front Suspension Knocking Noise Read More »

    • TSB #JLRTB02060NAS3

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187957

      KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS Read More »

    ENGINE (PWS)

    • TSB #SSM75745

      Date Announced:
      APR 29, 2022
      NHTSA ID:
      #10211157

      ENGINE MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SFCC_OCT2021_31

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202830

      Timing chain replacement VVT Service Part Incorrectly Boxed Read More »

    • TSB #SFCC_FEB2021_33

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190033

      Check Engine MIL Read More »

    • TSB #SFCC_FEB2021_34

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190036

      Check Engine MIL Read More »

    • TSB #SFCC_DEC2020_29

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10185405

      The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »

    • TSB #BIG5NOV20_30

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183521

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #SFCC_OCT2020_40

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182370

      The Check Engine Lamp is illuminated. Read More »

    • TSB #SFCC_SEP2020_29

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180948

      There is a squeak from the engine at startup or shut down. Read More »

    • TSB #SFCC Jul20_18

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178148

      The Check Engine MIL is on. There is a lack of power from the engine. Read More »

    • TSB #SFCC_MAR12_21

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173443

      The Check Engine MIL is on. Read More »

    • TSB #SSM74385

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172195

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #SSM74385Att1

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172196

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #SSM74385Att2

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172197

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #RCTR_29JAN20_21

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171148

      The Check Engine MIL is on. Read More »

    • TSB #Tech_RS_NOV19_86

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168839

      The Check Engine MIL is on. DTC P2402-00 is stored in the PCM. Read More »

    • TSB #SFCC_NOV19_21

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168904

      The Check Engine MIL is on. Read More »

    • TSB #SFCC SEP19 Slide

      Date Announced:
      SEP 19, 2019
      NHTSA ID:
      #10166459

      The Check Engine Light is on. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SSM75964

      Date Announced:
      MAR 14, 2023
      NHTSA ID:
      #10233816

      Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present Read More »

    • TSB #SFCC_FEB2023_36

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232633

      Customer reports, Engine Light is on and poor cabin heating. Read More »

    • TSB #SSM75931

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232701

      ENGINE MISFIRE Read More »

    • TSB #SSM75919

      Date Announced:
      JAN 17, 2023
      NHTSA ID:
      #10231464

      CHECK ENGINE (AMBER) AND POOR CABIN HEATING Read More »

    • TSB #SFCC_OCT2022_34

      Date Announced:
      OCT 31, 2022
      NHTSA ID:
      #10225904

      Customer reports that low coolant lamp on, coolant leak. Read More »

    • TSB #SFCC_AUG2022_37

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10218903

      Customer reports coolant level low message on dash or a coolant leak. Read More »

    • TSB #SSM75809

      Date Announced:
      AUG 03, 2022
      NHTSA ID:
      #10219019

      COOLANT LEVEL LOW WARNING MESSAGE Read More »

    • TSB #SSM75725

      Date Announced:
      APR 22, 2022
      NHTSA ID:
      #10211149

      ENGINE MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SSM75725ATT

      Date Announced:
      APR 22, 2022
      NHTSA ID:
      #10211150

      ENGINE MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SFCC_MAR2022_33

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209997

      Thermostat coolant leak Read More »

    • TSB #SSM75559

      Date Announced:
      DEC 03, 2021
      NHTSA ID:
      #10206284

      Coolant leak from Thermostat Read More »

    • TSB #SSM75559

      Date Announced:
      OCT 20, 2021
      NHTSA ID:
      #10202945

      Coolant leak from Thermostat Read More »

    • TSB #SSM74827

      Date Announced:
      OCT 19, 2020
      NHTSA ID:
      #10182398

      Coolant level is over the maximum fill line at PDI. Read More »

    • TSB #NAS20.07.001

      Date Announced:
      JUL 01, 2020
      NHTSA ID:
      #10178081

      Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated. Read More »

    • TSB #SFCC_JUN2020_8

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177187

      Service Actions H291 and N451 Temporarily Suspended Read More »

    • TSB #SSM74857

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177197

      Suspended Campaign H291 Read More »

    • TSB #NAS20.06.006

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10177149

      Service Actions H291 and N451 Temporarily Suspended Read More »

    • TSB #H291NAS1

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177112

      EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE Read More »

    • TSB #NAS20.06.003

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177147

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine ... Read More »

    • TSB #SSM74827

      Date Announced:
      MAY 27, 2020
      NHTSA ID:
      #10175836

      Retailers may report the coolant level is over the maximum fill line at PDI. Read More »

    • TSB #JLRTB02030NAS1

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173508

      A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain ... Read More »

    • TSB #SSM74650

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169844

      An increased number of Roadside Assist reports received related to coolant level low warning after vehicles previously had a coolant pump replaced. Read More »

    • TSB #SFCC_NOV19_23

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168910

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_24

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168913

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_40

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168935

      Customer states the vehicle will not start. Read More »

    • TSB #SSM74605

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10168907

      Engine MIL on Read More »

    • TSB #SFCC_OCT19_35

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167342

      Customer states the vehicle will not start Read More »

    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SSM74697

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10171168

      A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    • TSB #SFCC_NOV2020_36

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183545

      The engine fan runs excessively. Read More »

    • TSB #SFCC_SEP2020_27

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180946

      The engine fan will run sometimes after the engine is shut off. Read More »

    • TSB #NAS20.07.011

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10178065

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine ... Read More »

    POWER TRAIN

    • TSB #SFCC_OCT2023_40

      Date Announced:
      OCT 16, 2023
      NHTSA ID:
      #10244864

      Customer reports lack of power and/or check engine light on. Read More »

    • TSB #SSM75725

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240353

      MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SSM75725ATT

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240354

      MISFIRE OR ROUGH RUNNING Read More »

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #SSM75964

      Date Announced:
      MAR 14, 2023
      NHTSA ID:
      #10233816

      Amber Malfunction Indicator Lamp (MIL) Displayed a?? Engine May Not Start With Multiple DTCs Present Read More »

    • TSB #SFCC_FEB2023_38

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232667

      Customer reports, Engine Light is on and engine running rough. Read More »

    • TSB #SSM75919

      Date Announced:
      JAN 17, 2023
      NHTSA ID:
      #10231464

      CHECK ENGINE (AMBER) AND POOR CABIN HEATING Read More »

    • TSB #SSM75909

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10229596

      Malfunction Indicator Lamp Read More »

    • TSB #SFCC_SEP2022_30

      Date Announced:
      SEP 09, 2022
      NHTSA ID:
      #10222497

      Message center displays a??Coolant Level Lowa?? warning message. Read More »

    • TSB #SFCC_SEP2022_31

      Date Announced:
      SEP 09, 2022
      NHTSA ID:
      #10222498

      Vehicle will have a lack of power, drivability issues, and possible check engine light on. Read More »

    • TSB #SFCC_JUN2022_32

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215544

      Driveline Noise or Vibration Read More »

    • TSB #SFCC_APR2022_29

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211123

      Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster Read More »

    • TSB #SFCC_DEC2021_37

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206256

      AJ20-P4 engine- Coolant leak from Thermostat Read More »

    • TSB #SFCC_OCT2021_30

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202827

      Transmission fluid leaks Read More »

    • TSB #SFCC_AUG2021_38

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200772

      Customer states harsh shift, transmission warning lamp. Read More »

    • TSB #SFCC_AUG2021_39

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200774

      a?? Customer states check engine light is illuminated. Read More »

    • TSB #SFCC_JUN2021_28

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199056

      The vehicle does not Eco Stop. Read More »

    • TSB #SFCC_JUN2021_29

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199057

      Check Engine MIL is illuminated. Read More »

    • TSB #SFCC_MAY2021_35

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199075

      Check Engine MIL is illuminated. Read More »

    • TSB #NAS20.11.001.3

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10195332

      Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a ... Read More »

    • TSB #SSM75405

      Date Announced:
      MAY 10, 2021
      NHTSA ID:
      #10194719

      Malfunction Indicator Lamp Read More »

    • TSB #SFCC_APR2021_32

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191876

      There is a noise from the vehicle while driving. Read More »

    • TSB #SFCC_FEB2021_33

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190033

      Check Engine MIL Read More »

    • TSB #SFCC_FEB2021_34

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190036

      Check Engine MIL Read More »

    • TSB #JTB00579NAS2

      Date Announced:
      JAN 25, 2021
      NHTSA ID:
      #10186742

      RESCINDED - Transmission Cover Gasket Leak - RESCINDED Read More »

    • TSB #SFCC_JAN2021_15

      Date Announced:
      JAN 19, 2021
      NHTSA ID:
      #10186715

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust. Read More »

    • TSB #NAS20.11.001v2

      Date Announced:
      DEC 22, 2020
      NHTSA ID:
      #10185365

      A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction ... Read More »

    • TSB #SFCC_DEC2020_29

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10185405

      The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup. Read More »

    • TSB #SFCC_NOV2020_16

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183529

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #SFCC_NOV2020_36

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183545

      The engine fan runs excessively. Read More »

    • TSB #BIG5NOV20_30

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183521

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #H299NAS1

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183914

      DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE Read More »

    • TSB #NAS20.11.001

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183919

      Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »

    • TSB #NAS20.11.002

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183920

      Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »

    • TSB #SFCC_OCT2020_16

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182340

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust. Read More »

    • TSB #SFCC_OCT2020_35

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182345

      The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing a??Da?? in the instrument cluster. Read More »

    • TSB #SFCC_OCT2020_40

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182370

      The Check Engine Lamp is illuminated. Read More »

    • TSB #SSM75082

      Date Announced:
      SEP 30, 2020
      NHTSA ID:
      #10180863

      Service replacement engines may require a balance shaft update prior to fitment. Read More »

    • TSB #SFCC_SEP2020_27

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180946

      The engine fan will run sometimes after the engine is shut off. Read More »

    • TSB #SFCC_SEP2020_29

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180948

      There is a squeak from the engine at startup or shut down. Read More »

    • TSB #BIG5_JUN_42

      Date Announced:
      JUN 22, 2020
      NHTSA ID:
      #10177082

      EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS. Read More »

    • TSB #BIG5_JUN_48

      Date Announced:
      JUN 12, 2020
      NHTSA ID:
      #10177081

      Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously Read More »

    • TSB #SFCC_MAY2020_24

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177160

      Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled, Forward Alert Not Available Messages are displayed on the Instrument Cluster. Read More »

    • TSB #SFCC_APR20_PG24

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174474

      a?? There is a loud noise from the front of the vehicle. a?? The Check Engine MIL is on. Read More »

    • TSB #SSM74385

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172195

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #SSM74385Att1

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172196

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #SSM74385Att2

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10172197

      Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. Read More »

    • TSB #RCTR_29JAN20_21

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171148

      The Check Engine MIL is on. Read More »

    • TSB #Tech_RS_NOV19_86

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168839

      The Check Engine MIL is on. DTC P2402-00 is stored in the PCM. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR

    • TSB #JLRTB02023NAS2

      Date Announced:
      MAR 18, 2020
      NHTSA ID:
      #10173507

      The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response. Read More »

    • TSB #JLRTB02023NAS1

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173506

      The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SFCC Jul20_18

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178148

      The Check Engine MIL is on. There is a lack of power from the engine. Read More »

    • TSB #H291NAS1

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177112

      EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #SSM76018

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10239041

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    ELECTRICAL SYSTEM

    • TSB #SFCC_DEC2023_32

      Date Announced:
      DEC 20, 2023
      NHTSA ID:
      #10248409

      Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »

    • TSB #SFCC_NOV2023_30

      Date Announced:
      NOV 10, 2023
      NHTSA ID:
      #10246319

      Startup battery keeps draining / Vehicle will not start Read More »

    • TSB #SSM75813

      Date Announced:
      SEP 29, 2023
      NHTSA ID:
      #10243687

      Weather and Park & Pay Apps disappear after PIVI update Read More »

    • TSB #WACCSEP23_6

      Date Announced:
      SEP 26, 2023
      NHTSA ID:
      #10243682

      Battery low warning displayed on instrument cluster and/or no-start Read More »

    • TSB #SFCC_JUL2023_31

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240210

      Battery low warning displayed on instrument cluster and/or no-start. Read More »

    • TSB #SFCC_JUN2023_34

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239012

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    • TSB #SSM76023

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239049

      JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »

    • TSB #SFCC_APR2023_32

      Date Announced:
      APR 21, 2023
      NHTSA ID:
      #10235433

      Customer reports of 12V battery issues. These range from battery low warning displayed to no-start. Read More »

    • TSB #SSM75862

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10229589

      EV Mode not being available when selected by the driver (PHEV Engines) Read More »

    • TSB #SSM75804

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10222689

      NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

    • TSB #SSM75856

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222704

      UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »

    • TSB #SFCC_AUG2022_35

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10218879

      Vehicle will have a lack of power, drivability issues, and possible check engine light on. Read More »

    • TSB #SFCC_MAY2022_18

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10212974

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_APR2022_18

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211120

      Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting. Read More »

    • TSB #SSM75709

      Date Announced:
      MAR 04, 2022
      NHTSA ID:
      #10210018

      USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating Read More »

    • TSB #SFCC_FEB2022_22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208499

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_FEB2022_38

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208504

      Charge warning light on, MIL light Read More »

    • TSB #SFCC_JAN2022_22

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207611

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_DEC2021_20

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206255

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_DEC2021_44

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206268

      Seat Mounted Seat Switches Not Working Read More »

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    • TSB #BIG5DEC21_27B

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206169

      IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles. Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #BIG5NOV21_41A

      Date Announced:
      NOV 09, 2021
      NHTSA ID:
      #10204086

      21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze. Read More »

    • TSB #SFCC_OCT2021_21

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202823

      The wireless phone charger is not working with iPhone 12 Read More »

    • TSB #SFCC_OCT2021_22

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202824

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM75557

      Date Announced:
      OCT 11, 2021
      NHTSA ID:
      #10202944

      XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM Read More »

    • TSB #SFCC_SEP2021_25

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10202081

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_39

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199906

      Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature Read More »

    • TSB #SFCC_JUL2021_40

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199909

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_43

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199911

      BECM offline after programming. Read More »

    • TSB #SSM75436

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10199026

      Powertrain Control Module (PCM) displays some Diagnostic Trouble Codes (DTC`s) Read More »

    • TSB #SFCC_JUN2021_23

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199053

      Infotainment Updates Read More »

    • TSB #SFCC_JUN2021_24

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199054

      Navigation voice guidance is not working with Apple CarPlay Read More »

    • TSB #SFCC_MAY2021_34

      Date Announced:
      JUN 21, 2021
      NHTSA ID:
      #10199074

      The vehicle does not Eco Stop. Read More »

    • TSB #JLRTB02004NAS3

      Date Announced:
      MAY 10, 2021
      NHTSA ID:
      #10194718

      Temperature Displayed Incorrectly Read More »

    • TSB #SFCC_APR2021_20

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191867

      IMC Update 21A will not install Read More »

    • TSB #SFCC_APR2021_27

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191872

      There was a flashing D when slowing to a stop. Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212843

      Attachment. Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212844

      Attachment. Read More »

    • TSB #SSM59597Attachme

      Date Announced:
      APR 14, 2021
      NHTSA ID:
      #10212845

      Attachment. Read More »

    • TSB #JLRTB02018NAS2

      Date Announced:
      MAR 30, 2021
      NHTSA ID:
      #10189732

      'Smart key not found' Message Displayed On Instrument Panel Cluster (IPC) and Intermittent Smart Key Operation Read More »

    • TSB #SFCC_MAR2021_21A

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189999

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_MAR2021_21B

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190000

      TCU v19.2 Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SFCC_MAR2021_23

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190059

      Automatic High Beam Disabled Read More »

    • TSB #SFCC_MAR2021_27

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190063

      Navigation Voice Control does not function Read More »

    • TSB #SFCC_FEB2021_24A

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190012

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_FEB2021_24B

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190013

      TCU v19.2 Read More »

    • TSB #SFCC_FEB2021_24C

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190014

      Pivi IP27.1 (OS 2.0.6) Read More »

    • TSB #SSM75185

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185390

      No cabin heating while running in vehicle in EV mode. Read More »

    • TSB #SFCC_OCT2020_16

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182340

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust. Read More »

    • TSB #SSM75081

      Date Announced:
      SEP 28, 2020
      NHTSA ID:
      #10180862

      Customers may report a change of Jaguar Drive Control (JDC) to a??Comforta?? mode without driver input. Read More »

    • TSB #JLRTB02004NAS2

      Date Announced:
      SEP 16, 2020
      NHTSA ID:
      #10180865

      TEMPERATURE DISPLAYED INCORRECTLY Read More »

    • TSB #SFCC_AUG2020_30

      Date Announced:
      AUG 17, 2020
      NHTSA ID:
      #10179483

      The engine will shut off at a stop and restart immediately by using the start button. Read More »

    • TSB #SFCC_JUN2020_8

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177187

      Service Actions H291 and N451 Temporarily Suspended Read More »

    • TSB #SFCC_MAY2020_24

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177160

      Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled, Forward Alert Not Available Messages are displayed on the Instrument Cluster. Read More »

    • TSB #SSM74801

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174497

      After a successful Body Control Module (BCM) update, the module is left with incorrect software and the ignition cannot be turned on. Read More »

    • TSB #SSM74780

      Date Announced:
      APR 10, 2020
      NHTSA ID:
      #10174489

      JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying a??Radio not availablea?? from vehicle start-up and ... Read More »

    • TSB #SFCC_APR20_PG28

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174477

      To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »

    • TSB #SFCC_APR20_PG31

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174478

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SSM74787

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174491

      When attempting to complete the a??Replace ECUa?? application for the Occupant Classification System Module (OCS) the application fails. The error message a??The following error was encountered: a?? is displayed to the user. Read More »

    • TSB #SSM74763

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173431

      InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

    • TSB #SFCC_MAR12_29

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173444

      XM radio is inop. Read More »

    • TSB #SFCC_MAR12_30

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173445

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_FEB20_34

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172192

      XM radio is inop. Read More »

    • TSB #RCTR_29JAN20_14

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171142

      Pop Noise From Audio Output Read More »

    • TSB #SFCC_NOV19_21

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168904

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_30

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168922

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_NOV19_33

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168929

      Customer complaint in regards to Infotainment system. Read More »

    • TSB #SSM74621

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168920

      The Ambient Air Temperature (AAT) displayed on the Instrument Panel Cluster (IPC) is displayed in Celsius (A?C), instead of Fahrenheit (A?F) as required. Read More »

    • TSB #SFCC_OCT19_36

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167343

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC_OCT19_37

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167344

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SFCC SEP19 Slide

      Date Announced:
      SEP 19, 2019
      NHTSA ID:
      #10166461

      Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input. Read More »

    • TSB #JLRTB02004NAS1

      Date Announced:
      SEP 05, 2019
      NHTSA ID:
      #10166452

      The Ambient Air Temperature (AAT) displayed on the IC is displayed in ?C, instead of ?F as required. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164956

      A customer may report that the tailgate does not open fully on manually operated tailgate model variants only. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164966

      Customer states the vehicle will not start. Read More »

    • TSB #SSM74461

      Date Announced:
      JUN 21, 2019
      NHTSA ID:
      #10164825

      Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164945

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164946

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SSM62038Attachme

      Date Announced:
      DEC 01, 2012
      NHTSA ID:
      #10212857

      Mongoose Update. Read More »

    • TSB #SSM589571

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212837

      Image. Read More »

    • TSB #SSM589572

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212838

      Image. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SFCC_APR2022_18

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211120

      Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

    ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

    ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM75804

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10222689

      NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD Read More »

    • TSB #SSM75856

      Date Announced:
      SEP 14, 2022
      NHTSA ID:
      #10222704

      UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING Read More »

    • TSB #BIG5DEC21_27B

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206169

      IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles. Read More »

    • TSB #SFCC_NOV2021_25

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204122

      Post 21A Update Apple CarPlayA? Navigation Voice Guidance Not Heard Read More »

    • TSB #SFCC Jul20_26

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178159

      20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

    • TSB #SFCC_NOV19_40

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168935

      Customer states the vehicle will not start. Read More »

    ELECTRICAL SYSTEM:ADAS:CONTROL MODULE

    • TSB #SSM75499

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200976

      Customers may report a change of Jaguar Drive Control (JDC) to "COMFORT" mode without driver input. Read More »

    ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

    • TSB #SFCC_JUN2023_34

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239012

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

    • TSB #SSM75826

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222694

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    • TSB #SSM75826ATT

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222695

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    EXTERIOR LIGHTING

    VISIBILITY

    VISIBILITY/WIPER (PWS)

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB # SSM75667

      Date Announced:
      FEB 15, 2022
      NHTSA ID:
      #10208757

      HVAC taking longer than expected to warm the cabin in cold environments. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

    • TSB #SFCC_APR2022_29

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211123

      Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster Read More »

    STRUCTURE

    STRUCTURE:BODY

    STRUCTURE:BODY:DOOR

    STRUCTURE:BODY:TAILGATE

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164956

      A customer may report that the tailgate does not open fully on manually operated tailgate model variants only. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    • TSB #SFCC_JUN2023_47

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239019

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SSM76010

      Date Announced:
      JUN 14, 2023
      NHTSA ID:
      #10239035

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    SEATS

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SSM76023

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239049

      JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. Read More »

    • TSB #SFCC_APR2022_17

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211119

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    EQUIPMENT

    • TSB #JLRP00257

      Date Announced:
      FEB 09, 2024
      NHTSA ID:
      #10251540

      Extended warranty on DMTL Pumps 2020MY to 2021MY. Read More »

    • TSB #SFCC_DEC2023_32

      Date Announced:
      DEC 20, 2023
      NHTSA ID:
      #10248409

      Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch ... Read More »

    • TSB #SFCC_SEP2023_46

      Date Announced:
      SEP 22, 2023
      NHTSA ID:
      #10243681

      The sunglass holder wona??t open or does not operate correctly Read More »

    • TSB #SSM76018

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10239041

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    • TSB #SFCC_JUN2023_47

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239019

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SSM76010

      Date Announced:
      JUN 14, 2023
      NHTSA ID:
      #10239035

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    • TSB #SSM75952

      Date Announced:
      FEB 26, 2023
      NHTSA ID:
      #10232710

      Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »

    • TSB #SSM75826

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10229587

      MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »

    • TSB #SSM75826ATT

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10229588

      MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »

    • TSB #SSM75826

      Date Announced:
      NOV 23, 2022
      NHTSA ID:
      #10227460

      MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »

    • TSB #SSM75826ATT

      Date Announced:
      NOV 23, 2022
      NHTSA ID:
      #10227462

      MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin. Read More »

    • TSB #SSM75826

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222694

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    • TSB #SSM75826ATT

      Date Announced:
      SEP 30, 2022
      NHTSA ID:
      #10222695

      MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN Read More »

    • TSB #SSM75617

      Date Announced:
      SEP 23, 2022
      NHTSA ID:
      #10222680

      NEAR FIELD SENSING FEATURE DEGRADATION Read More »

    • TSB #SSM75849

      Date Announced:
      SEP 07, 2022
      NHTSA ID:
      #10222701

      PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

    • TSB #SSM75849ATT

      Date Announced:
      SEP 07, 2022
      NHTSA ID:
      #10222702

      PIVI LOSS OF GPS LOCATION AND CLOCK TIME Read More »

    • TSB #SSM75185

      Date Announced:
      SEP 02, 2022
      NHTSA ID:
      #10222678

      HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE Read More »

    • TSB #SSM75826

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219237

      MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED. Read More »

    • TSB #SFCC_APR2022_17

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10211119

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_MAR2022_22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209995

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB # SSM75667

      Date Announced:
      FEB 15, 2022
      NHTSA ID:
      #10208757

      HVAC taking longer than expected to warm the cabin in cold environments. Read More »

    • TSB #SFCC_JAN2022_22

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207611

      Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger Read More »

    • TSB #SFCC_JAN2022_46

      Date Announced:
      JAN 21, 2022
      NHTSA ID:
      #10207619

      Seat Mounted Seat Switches Not Working Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    • TSB #SFCC_OCT2021_31

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202830

      Timing chain replacement VVT Service Part Incorrectly Boxed Read More »

    • TSB #SSM755136

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10202151

      Panoramic roof sun blind inoperable. Read More »

    • TSB #SSM755136ATT

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10202152

      Panoramic roof sun blind inoperable. Read More »

    • TSB #SFCC_AUG2021_32

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200906

      Key remote functions and/or passive entry stopped working. Read More »

    • TSB #SFCC_AUG2021_33

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200907

      Connectivity functions are no longer working. Read More »

    • TSB #SFCC_AUG2021_34

      Date Announced:
      AUG 15, 2021
      NHTSA ID:
      #10200908

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SSM75499

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10200976

      Customers may report a change of Jaguar Drive Control (JDC) to "COMFORT" mode without driver input. Read More »

    • TSB #SFCC_JUL2021_39

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199906

      Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature Read More »

    • TSB #SFCC_JUL2021_40

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199909

      Navigation voice guidance no longer operational after latest NGI update Read More »

    • TSB #SFCC_JUL2021_43

      Date Announced:
      JUL 16, 2021
      NHTSA ID:
      #10199911

      BECM offline after programming. Read More »

    • TSB #SSM75412

      Date Announced:
      MAY 21, 2021
      NHTSA ID:
      #10194726

      Smart key inoperative Read More »

    • TSB #SFCC_APR2021_35

      Date Announced:
      APR 23, 2021
      NHTSA ID:
      #10191909

      A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough ground. Read More »

    • TSB #SFCC_MAR2021_21C

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190001

      Pivi IP27.2 (OS 2.0.6) Read More »

    • TSB #SFCC_MAR2021_27

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190063

      Navigation Voice Control does not function Read More »

    • TSB #SFCC_MAR2021_36

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190069

      Creak Noise From Glass Roof Panel Read More »

    • TSB #JLRTB02079NAS1

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10189740

      Creaking Noise From Glass Roof Panel Read More »

    • TSB #SFCC_FEB2021_33

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190033

      Check Engine MIL Read More »

    • TSB #NAS20.11.001v2

      Date Announced:
      DEC 22, 2020
      NHTSA ID:
      #10185365

      A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction ... Read More »

    • TSB #SSM75185

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185390

      No cabin heating while running in vehicle in EV mode. Read More »

    • TSB #SFCC_NOV2020_16

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183529

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #H299NAS1

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183914

      DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE Read More »

    • TSB #NAS20.11.001

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183919

      Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »

    • TSB #NAS20.11.002

      Date Announced:
      NOV 02, 2020
      NHTSA ID:
      #10183920

      Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain ... Read More »

    • TSB #SSM74827

      Date Announced:
      OCT 19, 2020
      NHTSA ID:
      #10182398

      Coolant level is over the maximum fill line at PDI. Read More »

    • TSB #SFCC Jul20_26

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178159

      20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

    • TSB #SFCC Jul20_41

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178172

      Outer Door Seal Adrift Read More »

    • TSB #SFCC_JUN2020_41

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177168

      A customer may report a wind noise or that the door seal is coming loose. Read More »

    • TSB #SSM74859

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177199

      Door Seal Loose / Adrift Read More »

    • TSB #SSM74859ATT

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177200

      Door Seal Loose / Adrift Read More »

    • TSB #SFCC_MAY2020_32

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177153

      A customer may report a wind noise or that the door seal is coming loose. Read More »

    • TSB #SSM74763

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173431

      InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

    • TSB #RCTR_29JAN20_21

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171148

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_23

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168910

      The Check Engine MIL is on. Read More »

    • TSB #SSM74605

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10168907

      Engine MIL on Read More »

    • TSB #SSM74590

      Date Announced:
      OCT 29, 2019
      NHTSA ID:
      #10167329

      Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions. Read More »

    • TSB #SFCC_OCT19_27

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167338

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_OCT19_36

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167343

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC_OCT19_37

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167344

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SFCC SEP19 Slide

      Date Announced:
      SEP 19, 2019
      NHTSA ID:
      #10166460

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #JLRTB02004NAS1

      Date Announced:
      SEP 05, 2019
      NHTSA ID:
      #10166452

      The Ambient Air Temperature (AAT) displayed on the IC is displayed in ?C, instead of ?F as required. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164963

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164965

      Customer states there is no audio output from the speakers on all sources. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164945

      Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164946

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SSM589571

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212837

      Image. Read More »

    • TSB #SSM589572

      Date Announced:
      SEP 28, 2012
      NHTSA ID:
      #10212838

      Image. Read More »

    EQUIPMENT:ELECTRICAL

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #SSM75813

      Date Announced:
      SEP 29, 2023
      NHTSA ID:
      #10243687

      Weather and Park & Pay Apps disappear after PIVI update Read More »

    • TSB #SSM75952

      Date Announced:
      FEB 26, 2023
      NHTSA ID:
      #10232710

      Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative. Read More »

    • TSB #SSM75617

      Date Announced:
      SEP 23, 2022
      NHTSA ID:
      #10222680

      NEAR FIELD SENSING FEATURE DEGRADATION Read More »

    • TSB #BIG5DEC21_27A

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206167

      Voice guidance concerns when using Apple CarPlay. Read More »

    • TSB #IC TP 21B

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10204162

      4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio ... Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

    • TSB #BIG5DEC21_27B

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10206169

      IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SFCC_JUN2023_47

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10239019

      A customer may report that the front or rear door latch does not operate as expected. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SSM76018

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10239041

      Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. Read More »

    • TSB #SFCC_FEB2021_33

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190033

      Check Engine MIL Read More »

    • TSB #H299NAS2

      Date Announced:
      DEC 22, 2020
      NHTSA ID:
      #10185239

      Variable Camshaft Timing (VCT) Solenoids Read More »

    • TSB #NAS20.11.001v2

      Date Announced:
      DEC 22, 2020
      NHTSA ID:
      #10185365

      A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction ... Read More »

    • TSB #SFCC_NOV2020_16

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183529

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #RCTR_29JAN20_21

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171148

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_23

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168910

      The Check Engine MIL is on. Read More »

    • TSB #SFCC_NOV19_24

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168913

      The Check Engine MIL is on. Read More »

    • TSB #SSM74605

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10168907

      Engine MIL on Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM74464

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10164824

      After a successful update of the Heating Ventilation and Air-Conditioning (HVAC) module, the engine cooling fan runs permanently. Read More »

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    UNKNOWN OR OTHER

    • TSB #SFCC_OCT19_38

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167346

      Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input. Read More »

    • TSB #DVD13104

      Date Announced:
      SEP 01, 2012
      NHTSA ID:
      #10228531

      DVD software update Read More »

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