This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2020 Nissan Altima. The contact stated that her husband had driven the vehicle and had parked the vehicle in the driveway. The contact stated that 25 minutes later, the vehicle alarm sounded persistently. The contact stated that the husband opened the front door and saw that the driver's side of the cabin was in flames. The contact's husband used a water hose to extinguish the fire. The fire department also assisted the contact's husband in extinguishing the fire. A fire department report that indicated that the fire had started in the dashboard due to electrical shortage, was filed. There was no police report filed. There was no injury sustained. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure was a thermal event; however, the vehicle was not inspected. No assistance was provided. The failure mileage was approximately 132,000.
The information system head unit crashes (reboots) on demand when a MS Teams call is answered or initiated via CarPlay. Crashing of the head unit is 1) very distracting to the driver 2) avoiding it requires attention and ability to first determine incoming call is from MS Teams and then reaching down and unplugging the phone prior to answering it, causing a loss of Navigation and yet more attention loss 3) This loss of attention can cause lane deviation, lack of following traffic signals and other incidents. Problem is universal in Nissan head units in this series, google Nissan Head Unit Teams for tens of thousands of hits. Dealer and Nissan corp notified and ignore the problem. Nissan's partner in infotainment, Renault had the same exact issue and corrected it with an over the air update so it is easily fixed. Dealer inspected, MS and Apple as well, both say head unit firmware is at fault. Failure has occurred from day one, car is defective because of this significant cause of distraction. Please get this fixed before people die (if they have not already)
Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.
Transmissions seem to jerk a lot when slowing down and picking up speed again, also all 4 door locks have gave out being unable to lock or unlock the doors using the bottom or key, this is a hazard especially if you have children sitting in the back seats
Key system error Started a few months ago. It happens at random and when it does the car won't start. It on occasion will come on while driving which I read can cause loss of control and not being able to turn the vehicle off.
- Thornton, CO, USA
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What component or system failed or malfunctioned and is available for inspection upon request" On June 6th, the vehicle started losing power when accelerating, happened at night when driving back home, and scared me because there were no lights indicating any issues. The following day, less than a mile from the dealership, all the dashboard lights turned on, the vehicle lost complete power, and then i turned vehicle off and try to turn it back on but it didn't started. I called a tow truck and left it at the dealer. They informed me that they would provide me with the reason for the failure by the end of the afternoon. I was later informed by the dealership that there was an electrical problem with the transmission system. The system failure was related to a power train not getting communication due to a broken/damage wire harness that was close to the left side powertrain/engine mount. The harness was damaged because of the engine mount bolts broke and metal part of the mount cut part of the harness, creating an electrical short to the powertrain system as seen in the attached photos. This kind of short can definitely create heat into the harness that could have gotten my car to catch fire. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the same dealer informed me about the damage, and they themselves were puzzled because they couldn't find an explanation for how this could happen, but they did not take any ownership by the fact that that defective engine mount could have had me into a major accident if I was driving in the highway. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others" All the work was carried out at the dealership itself. And I don't think that the dealership send any notification to the manufacturer about the early failure of such an important component but going through different mechanics shops they all share the same opinion that the......
All 4 door actuators have gone out. I cannot lock or unlock my car with the key fob or manually with the key from the outside. The driver side door is unable to be manually locked/unlocked causing me to get locked in and out of my car randomly. Within the last month, it has gotten more frequent with the driver said. The rear doors went bad months ago. The passenger door started approximately 2 months ago and the driver door within the last month. This was confirmed by Modern Nissan in Winston Salem, NC on 06/10/2023 and I got a second opinion on 06/16/2023 who also confirmed all 4 door actuators needed to be replaced. There were no warning lights or messages.
I was driving the car at about 70 mph on the expressway and it just randomly de-accelerated dripping from 70-34 mph and would not allow me to accelerate and then proceeded to shut down stating engine stall I almost got hit from the back when the car de-accelerated and couldn-€™t do anything about it after about 10-15 seconds I pressed the gas again and it took off abruptly. I-€™m scared to drive my car anywhere that I-€™ll get hit if my car de-accelerates again. Nissan can-€™t replicate the issue to come up with a conclusion.
I have been noticing electrical issues with the vehicle that have been going unresolved. This is the third time I'm taking it to a dealership. On 15 Nov 2022 the vehicle gave a frontal collision warning with no other vehicles around it felt like the emergency braking system engaged because the brakes became solid as a rock. I had to put the car into park and restart the vehicle to begin driving again. Then on 16 Nov 2022 the car battery was dead around 4:48 pm and I had to get the taco shop's help, they gave me jumper cables and my wife's co-worker got the car started. Now, 18 Nov 2022 the vehicle is in another dealership waiting to see what they say and the car is staying the weekend to be evaluated.
Crash Malfunction is randomly coming on while driving. It comes on even when there is NO vehicle in front of you. It comes on at random speeds from 2 to 40 MPH. I feel that if there was a warning, it may not come on. Problem has been going Vehicle is being inspected by Nissan today however the technician cannot duplicate the issue since it is random. It has come on 12 times in the past 15 days.
1. The volume knob for the radio is VERY touchy. Turns all the way up when trying to turn it down. 2. When I have cruise control on and am trying to avoid getting hit by a car that has gone too far out of their lane, the lane keeping assistant will fight me for control. 3. If labe assistance is fighting me for control then that means it's not detecting that a car is too close to me. 4. Back up camera image became garbled like it was getting bad TV reception. 5. Car hesitates at times or gets a sudden burst of speed. I am in the beginning stages of making this list to take to the dealership; so they have not checked the car yet.
Driving on the freeway car started losing power, pulled over and then caught fire in matter of minutes the whole car was engulfed in flames. Fire department said it was an electrical fire near the battery and the fire wall on the driver side.
Driving car on the freeway and car lost power. Turned the car off and checked all the fluids to make sure they were at proper levels and found no issue. Started car back up and then started smoking, open the hood and an electric fire had started, tried putting out with a fire extinguisher and it did nothing 2 min later the whole car was in flames.
First, the chip has started to malfunction around 13k miles. Secondly, there is a lurch when the car first starts and an aggressive RPM jump and then drop, it begins to run fine upon warming up alittle. Now, at 20k miles the car is having issues with the wipers not spraying the windows well and the rear passenger door has to be locked manually from the interior.
The contact owns a 2020 Nissan Altima. The contact stated that after parking the vehicle and turning off the engine white smoke was suddenly present inside the cabin of the vehicle. After exiting the vehicle flames and smoke could be seen coming from under the steering wheel. The fire department was called to the scene and extinguished the flames. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. A fire report was taken at the scene. The failure mileage was 17,930.
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it-€™s happening but now it-€™s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it-€™s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
Parked the car for roughly 10 minutes. Came back and started car with all lights on dash illuminated. Hard to drive, hard to steer and could not tell how fast vehicle was moving as speedometer didn't work. This has happened before, had it taken to Nissan dealer. Advised that they couldn't duplicate the lights issues after it sat for 3 days before "resetting" itself.
Blind side warning not working - radar not available due to side obstruction. Several times the instrument panel has malfunction - Nissan claims car must be spotless or it won't function properly. I have never had such issues with other makes. The ebs warning lights come on most of the time when temperature drops below freezing. I thought this car provided safety, instead it does the opposite. Nissan claims when there's snow on the ground safety features won't work. Why have them then? make a point of this before I purchase. I washed the car and it blind side detector still won't work. It would be safer to produce a car without such features so I don't get distracted by flashes on the instrument panel. Sometimes the ebs warning goes off when stopped sometimes when driving. All of this started occurring in late November 2019 with only 500 miles on the car. If the temperature is above freezing the ebs warning stays off but the blind spot warning has not worked in 4 months. I was at the dealer today (3/26/2020) and have to return tomorrow.
A D V E R T I S E M E N T S
- Surprise, AZ, USA