This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The information system head unit crashes (reboots) on demand when a MS Teams call is answered or initiated via CarPlay. Crashing of the head unit is 1) very distracting to the driver 2) avoiding it requires attention and ability to first determine incoming call is from MS Teams and then reaching down and unplugging the phone prior to answering it, causing a loss of Navigation and yet more attention loss 3) This loss of attention can cause lane deviation, lack of following traffic signals and other incidents. Problem is universal in Nissan head units in this series, google Nissan Head Unit Teams for tens of thousands of hits. Dealer and Nissan corp notified and ignore the problem. Nissan's partner in infotainment, Renault had the same exact issue and corrected it with an over the air update so it is easily fixed. Dealer inspected, MS and Apple as well, both say head unit firmware is at fault. Failure has occurred from day one, car is defective because of this significant cause of distraction. Please get this fixed before people die (if they have not already)
I've taken my car for repair service 4 times due to a malfunction warning and front driving aids off warning. They replaced speed sensor as well as cv axle as well as a hub and bearing and it still is not driving right and has almost caused me accidents with my children in the car to where I pulled over and cried I was scared to continue driving. They cannot figure out the problem.
The forward collision warning light comes on saying their is a malfunction. It stays on for a couple of days, and then it goes away and comes back again a couple of days later. I had my sister husband hook up a diagnostic scanner on the car, and he said that it displayed no error codes for the problem. I believe this should be a safety recall because i noticed a lot of people driving the 2020 nissan altima have the same problem as me.
Car continually goes into malfunction mode. It goes away when the car is turned off and re started. It throws a code for mass air flow sensor. Have replaced mass air flow sensor three times. No dealership or mechanic can find an issue. Sometimes, the collision warning goes off for no reason causing panic. This has been going on for a year. Began March 2022.
Caught on fire, burst into flames within minutes of seeing smoke. My son barely got out before it blew up. His dog in the backseat unfortunately didn-€™t make it out. Would like investigation on what could have caused this. Before someone else loses theryre life
- Campbell, MO, USA
Search CarComplaints.com for these popular complaint phrases...
When first purchased car headlights on passenger side did t work. They had to change the computer system. Had car whole week to complete. Then had to straighten the hood because it was off track. Now they states I have to get axle gears dropped and greased. Only had car 3 months and warranty doesn-€™t covers anything. States I need fuel induction and injection serviced
The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it-€™s happening but now it-€™s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it-€™s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.
All of a sudden, heard a very loud bang and the back window shattered and was pushed outward. We were driving slow and in an open space; nothing hit the window. It did not have any prior cracks or chips in it. This issue has been reported with other Nissan Altimas, however my specific VIN did not fall under this recall.
I leased a 2020 Nissan Altima sl in January. 2020. I've been in isolation for 13 months because of a high risk of contracting covid19. I turned on my car periodically and saw an alert on the dashboard.I called the manager of Continental Nissan where I leased the car. He told me it had to do with the rear sensors and advised me to wipe them, which I did. However, when I backed up my car today the rear sensors did not go off when I got very close to my neighbor's garage door. I have a case #43362334. The Nissan representative told me that I would be responsible for any repairs to the rear sensors, which is preposterous. I did not drive the vehicle for over a year.moreover, there are recalls on 2020/2021 Altima. Nissan is putting me at danger of a rear end collision/damage.
Just purchased my car 2 months ago, and I'm starting to see chips/crack on the top of the winshield. I didn't hit anything or any debri. I beleive this is a defect. I am going to see the dealership, and see what they tell me.
I know this is a well known issue specially for android phone users. I am having a problem with the headunit when playing a sound through android auto. I have been researching for solutions but nothing for the Altima. Software update to 0910 fixed the Nissan Sentra music stuttering issue but Nissan haven't done it to the Altima. I have been going back and forth to my dealership and they always say the engineering department are looking onto it. My car is a 2020 Altima and this has been going on ever since (2019) this newer model (L34) had came out and still no fix. And the dealership barely knew this issue.. maybe because there is more apple users than android users. Who knows.
My father is currently driving one from enterprise we don't know if the glass had a hairline crack previously existing or if the car window got vandalized but the whole window is gone and the alarm system didn't even go off ether. I think the heat hit it and made the window explode glass from the window went everywhere the car only had 27,866 whenever we got it from the rental car place Monday I feel like Nissan needs to conduct an investigation into this incident myself and my father both told enterprise on blackstock rd we felt like the car had a defect.
The vehicle's speedometer will "twitch" at varied speeds like there is an electrical "pulse" going through the speedometer needle. I had the car in the service department of butler Nissan in macon, Georgia; the service write advised me that the mechanic did see the issue as I described, and stated that the service mechanic took a brand new Altima out to see if he could duplicate the problem, and the brand new Altima did the same exact thing. This occurs both driving freely and by using the cruise control at a set speed.
I took possession of my car on 1/21/2020. The first time I used the navigation, on 2/3/2020 I missed a dentist's appointment I was going to for the first time.I entered the town then the building number and street name. The directions sent me in a completely opposite directions. On 2/25/2020 I was driving on the highway when an alert appeared on the board. It did not clarify the problem, it advised to refer to the manual. I took the car to the closest Nissan dealership, martin Nissan. The service manager, guy de leo, entered his own address, choosing the town first, and he got wrong directions as well. I contacted Nissan, and the matter was passed to the escalation department. A man by the name of james, direct telephone number 615-725-7737, called me. I explained the two problems. He stated that he would review the matter and that Nissan might replace the 2020 Altima 2.5 sl. He called me today, 2/28/2020 and told me that he spoke to guy de leo at martin Nissan, who told him that the navigation had not malfunctioned, although he saw it do so himself. As for the alert that appeared on the dashboard, he told james that he had scanned a page of the manual referring to the alert. James, just a Nissan representative, decided that since no repairs were needed the car would not be replaced. I have no other car, and I am very fearful while driving, not knowing what else will malfunction. Consumer stated driving home on March 5th, 2020 2 more incidents happened. Navigation hasn't been used for a week, would come on by itself while driving and gave directions. Also, issues with ventilation where it would change on its own. Manufacture wrote back stating car would not be replaced and car as malfunctioning and not safe.
I just purchase this vehicle through Nissan two months ago and it only has 2000 miles on it. Since I had the car my car makes like a clicking popping noise when I turn my wheel while hitting bumps. So I looked at reviews and people have complained about it with the 2019 Nissan Altima and there happening with the 2020 too... I spent a lot of money for this vehicle and feel like this needs to be recall because I can see that only not the only one that has complained about the situation.... it feels like my wheel is going to fall off it's that loud...
A D V E R T I S E M E N T S
- New Berlin, WI, USA