Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
6 / 0
Average Mileage:
88,940 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus body / paint problems

body / paint problem

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2012 Ford Focus Owner Comments (Page 11 of 13)

« Read the previous 20 complaints

problem #48

Nov 052015


  • 65,000 miles


Drivers side rear door no longer latches, Ford dealer quoted $430 to repair. This is a safety issue and should be recalled by Ford. We managed to get the door to latch by clamming the door, fortunately it has not popped open while parked or in motion.

- Gilbert, AZ, USA

problem #47

Nov 042015


  • 95,885 miles
11/4/2015 - parked at restaurant the car was stationary in parking lot opened the door and when closing it the driver's side front door suddenly quit latching and won't lock. The door swings open freely and slams against the frame and my elbow as the car is moving. The alarm and dash warnings go off constantly as the switch can't be depressed properly. This is a safety issue due to premature product failure. Ford says it's not covered under recall if the car is out of warranty. There is no difference it's a plastic latch just like the Ford fiesta, Fusion, and mkz latches under current recall.

- Clermont, FL, USA

problem #46

Oct 022015

Focus 4-cyl

  • 50,000 miles
In July 2015 the left frond door latch failed to secure the door and the vehicle had to be taken to the dealership for repairs as I was unable to close the door. I had to pay a $100 deductible because that "safety" feature was not covered. Then in October 2015 the left rear door latch failed to secure and I had to repeat the process. This is a serious safety hazard as I was forced to drive on the I-10 freeway while reaching in the back to hold the door closed as the door latch was inoperable. Please review this situation carefully and consider this a recall service item. It is imperative that all doors be secured while driving. Vehicles are inoperable if the door latches are not securing the doors. Thank you in advance for your consideration in this matter.

- Indio, CA, USA

problem #45

Oct 242015


  • 70,000 miles


The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 65 mph, the rear driver side door suddenly opened and could no longer be closed and secured. The vehicle was taken to the dealer who diagnosed that the rear driver side door latch failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

- Swansy, SC, USA

problem #44

Aug 102015


  • 60,000 miles
Driver front door latch stopped working. Can not lock door. Car was stationary

- Canyon Lake, CA, USA

problem #43

Aug 102015


  • 77,231 miles
Door latches broken. Doors won't close.happened while vehicle was stationary.

- San Antonio, TX, USA

problem #42

Oct 202015


  • 112,000 miles


Spouse was driving kids home from school late yesterday afternoon (10-20-2015). Young teenage daughter was in the drivers side, rear seat, seat belted and resting against the driver side rear door. Vehicle was in motion on our city street when she made a right turn into our neighborhood. The driver side, rear door suddenly opened and my daughter screamed, her backpack fell out of the car. My spouse immediately stopped the car and found that the driver side, rear door latch was no longer latching closed. Spouse no longer driving vehicle today. I have the door held closed with the drivers side, rear seat belt. I am unable to lock/secure my vehicle and the exterior lights remain on when there is no pressure pushing/pulling the door closed. Daughter was not injured.

- Fontana, CA, USA

problem #41

Oct 172015


  • 7,500,000 miles
I have had my passanger door latch replaced a few months ago as it was not shutting, on Saturday the 17 of Oct 2015 I was driving home and my door opened while I was drivivg now that drivers door latch is broken ? 10/19/20215 service advisor states there is a charge of $411 I am 5 months pregnant and cant afford that because what are that chanches of two doors being defective, I had to call in to work as I have no transportation my door will not shut.

- Fresno, CA, USA

problem #40

Aug 202015


  • 55,000 miles
My 2012 Ford Focus was taken into Ford dealer on 8/24/15 to repair a back driver side door latch, door opened up while driving on turnpike from davie to North miami beach, Florida and I had to have it repaired since there was no recall for this item with my VIN #, cost me $615 to repair. Got my car back six weeks later since Ford motor didn't have the part available for this length of time. There is a recall for this same problem on the fiesta and Fusion 2012 but not Ford Focus. I was told to keep my receipt in case there is a recall started on this particular problem with Ford Focus and my VIN # is included.

- North Miami Beach, FL, USA

problem #39

Oct 162015


  • 67,000 miles
The contact owns a owns a 2012 Ford Focus. While driving approximately 30 mph and making a right turn, the driver side door opened independently. The vehicle was taken to an independent mechanic where it was diagnosed that the latch fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.

- Orlando, FL, USA

problem #38

Oct 022015


  • 62,000 miles


I purchased a Ford Focus may of 2014, with 30,000 miles on it. I had a factory warranty up to 60,000 miles on it. I am now at 62,000 miles on my car and the latch on my driver side door broke and my door flew open while driving on the freeway at 70 mph. If I were not wearing my seatbelt, I would have flown out of my car to my death! since then, I have had to bungie my front doors shut, leaving me no access to get in and out of my car safely, having to crawl in my backseat. I need this fixed asap and I am not paying to get it fixed with so many Ford breaking down.

- Laveen, AZ, USA

problem #37

Oct 132015


  • 37,170 miles
Driver side rear door latch failed, preventing door from closing properly. Safety hazard as door will not remain closed. Second door latch to fail on this vehicle.

- St. Cloud, FL, USA

problem #36

Oct 082015


  • 43,123 miles
Vehicle is equipped with remote entry and passive anti-theft system. On October 8, 2015, the right rear passenger door latch failed while the vehicle was stationary in a parking lot and the door will not stay closed. At present the door is being held closed with a bungee cord. Part is currently not available from Ford.

- Natchitoches, LA, USA

problem #35

Oct 042015


  • 80,000 miles
Right hand rear door latch failure. Vehicle was moving from park when defect was warned by the dashboard "door open" warning system. (warning! the following is an editorial, or rant, by the car owner. He intends to shame those at Ford who decide that things like door latch issues do not serve the bottom line so are unimportant.) to thoroughly describe this problem one need only to know of the hundreds of thousands of Ford already recalled for the same issue. Cajoling by some seems to increase the scope of the recall, which does not yet include this vehicle. Among other things, this is a safety concern. Passenger seatbelts being more widely used does not allow for door latches to be less effective! let the luxury options fail before ten years, not the bones of the thing. Who decides to continue using bad latch technology for so long? this is not a challenge, it is a choice.

- Phoenix, AZ, USA

problem #34

Sep 172015


  • 67,513 miles
The contact owns a 2012 Ford Focus. The contact stated that there was rust on the body and subframe of the vehicle. In addition, the seat belt retractor fractured three times. The seat belt retractor was repaired, but Ford declined to repair the rust. The manufacturer was made aware of the issue. The failure mileage was 67,513.

- Sun Prairie, WI, USA

problem #33

Sep 302015


  • 106,000 miles
Door latch on driver side will not latch and close, I have heard of other people having the same issue. I know they have a recall for the Ford fiesta for the same problem, I am pretty sure this is the same latch assembly that's on the fiesta.

- Scottsdale, AZ, USA

problem #32

Sep 242015


  • 63,000 miles
Rear driver's side door latch failed-- door will not stay closed as a result.

- Fresno, CA, USA

problem #31

Sep 242015


  • 52,000 miles
Driver door latch would not latch door closed.

- Laughlin, NV, USA

problem #30

Sep 192015


  • 56,500 miles
I have a 2012 Ford Focus sel sedan. I was removing some items from the back seat and upon closing the right-hand rear door the door would not latch. Tried locking the door remotely before closing. No effect. Tried jogging the door latch mechanism to see if it was stuck somehow. No effect. I have to tie a string to the door handle from the inside around the front passenger headrest in order to keep the door closed! to add insult to injury, the front-passenger door latch mechanism failed less than a week ago! a replacement part is on order for it from my local Ford dealer. Fortunately, the front door will stay closed if it is locked before closing it, but this is still a ridiculous component failure.

- Fresno, CA, USA

problem #29

Sep 112015


  • 61,000 miles
The contact owns a 2012 Ford Focus. While parked, the latch on the front passenger side door lock failed. The vehicle was taken to the dealer where it was diagnosed that the latch needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 61,000.

- Moreno Valley, CA, USA

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