Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
6 / 0
Average Mileage:
88,940 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus body / paint problems

body / paint problem

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2012 Ford Focus Owner Comments (Page 12 of 13)

« Read the previous 20 complaints

problem #28

Sep 122015


  • 56,000 miles


2012 Ford Focus sel front passenger-side door is failing to latch closed. Latch mechanism can only be actuated through directly holding the affected door closed and locking the door remotely. Door stays closed if locked.

- Fresno, CA, USA

problem #27

Sep 102015


  • 37,004 miles
Driver door latch failed preventing door from latching closed. Door could open while vehicle in motion

- Saint Cloud, FL, USA

problem #26

Sep 082015


  • 82,656 miles
Driver side door latch is broken. When shutting the door it will not latch and can come open when driving. I took it to the dealer and it is not part of the door latch recall.

- Fountain Hills, AZ, USA

problem #25

Sep 012015


  • 47,900 miles


Discovered drivers side door will not close, stay shut, latch, or lock properly. Door may be pulled or pushed open when parked or at any speed and latching mechanism will not keep door in place. This is a highly concerning safety issue as this resulted in recalls for the Explorer, 2011-2014 fiesta, 2013-2014 Fusion, and 2013-2014 mkz with the same exact mechanism.

- Fort Lauderdale, FL, USA

problem #24

Aug 302015


  • 104,000 miles
Driver's side car door swung open in parking lot. Door will not close or latch at all. Could have caused injuy or damage.

- Albuquerque, NM, USA

problem #23

Aug 252015


  • 39,098 miles
I was driving to an early morning meeting (5:30am) when the driver side door suddenly opened without warning. Once the door opened, it would no longer latch. The car door had to be manually held firmly closed for the duration of the trip. With every turn, the door would attempt to fly open.

- Yuma, AZ, USA

problem #22

Aug 202015


  • 52,000 miles


My 2012 Ford Focus has a faulty back driver side door that will not close. Had to take to dealer and pay $503 to repair this problem. According to Ford the fiesta has displayed this same problem; however, my particular VIN number has not been included in this recall. "the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch, " the company said in a statement. "if a customer is then able to latch the door, there is potential the door may unlatch while driving, increasing the risk of injury." "Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck an adjacent vehicle as the driver was pulling into a parking space, " the company said. No information about the recall has been posted on the web site of the national highway traffic safety adminstration, which oversees vehicle safety in the U.S. "in response to a thorough NHTSA investigation that demonstrated a clear risk to safety, Ford is taking important action to protect its customers, " said NHTSA administrator mark rosekind in a statement sent to edmunds. "we are pleased that Ford is taking this proactive step for safety." Last month, NHTSA upgraded a probe into the 2011-'13 Ford fiesta for door-latch problems. "Ford identified the issue and we have been investigating it through our normal process, " wrote Ford spokeswoman kelli felker in response to a query from edmunds. "Ford is working cooperatively with the Agency and has discussed this recall with NHTSA." The recall includes 336,873 vehicles in the U.S. and federalized territories, 30,198 in Canada and 22,514 in Mexico.

- North Miami Beach, FL, USA

problem #21

Jul 202015


  • 39,000 miles
This car is relatively new. All of a sudden and with any notice, both doors on the driver side stopped working properly. They close but do not lock. I have had to drive the car with the doors tied as the Ford dealership wants to charge me a large amount of money to repair the situation. This is a major safety issue. I contacted the Ford dealership and the Ford Motor Company. I was told that they are not responsible for the problem and that I had to repair the car myself. Very irresponsible because they have recalled the fiesta and the Fusion for exactly the same problem.

- Phoenix, AZ, USA

problem #20

Jul 162015


  • 90,500 miles
Right-side passenger door latch failed while driving on freeway. Door flew open and would not re-close. My child injured her arm when the door bounced back. This is the second door latch to fail in less than a week.

- Surprise, AZ, USA

problem #19

Jul 102015


  • 90,500 miles
Driver door latch failed and flew open while driving. Door would not stay closed.

- Surprise, AZ, USA

problem #18

Jul 142015


  • 17,953 miles


Door would not stay closed....updated 09/03/15.

- Rancho Cucamonga, CA, USA

problem #17

Jul 102015


  • 90,400 miles
Cornering at 10-15 mph and front driver door latch made a popping noise and door flew open. Door will no longer latch and lock.

- Surprise, AZ, USA

problem #16

Jul 012015


  • 20,117 miles
While driving to a store, took a right hand turn and driver side door flew wide open. I held the door shut while driving with one arm. My brother who had a 2013 Ford fiesta had the same problem with both rear doors, and his passenger door. This issue I have heard of thousands of times and yet no recall? it's going to take someone falling out of their car and the car hitting innocent bystanders for this to become serious for Ford to fix. The dealership wants $500 for this fix despite its a known manufacturer defect, and terrible design. 2010+ Ford cars in my opinion are all garbage, and Ford service does not care.

- North Las Vegas, NV, USA

problem #15

Jun 072015


  • 66,800 miles
I have a Ford Focus 2012 it has power lock on the doors. 3 doors lock with the remote just fine the door behind the drivers seat wont even close. It opens when I turn corners. This is a safety issues especially when I have small children, this car has had two recall fixes one with car rolling back even though it is an automatic and a transmission failure all due to electrical issues. I feel that the this is another one given that my passenger left rear door cant even be manually locked its only locked and unlocked electrically, there is nothing blocking the door to make it not close only the lock itself.

- Converse, TX, USA

problem #14

Mar 182015


  • 90,000 miles
The rear driver side door latch will not close the door just bounces back open if you attempt to close it. I have to use a cord or rope to tie the door handle closed or it would swing open during vehicle operation.

- Gilbert, AZ, USA

problem #13

Feb 192015

Focus 4-cyl

  • 32,000 miles
Car lost power and engine light came on while traveling southbound on I-95. Underneath parts and lower body panels caught fire and melted. Vehicle was towed to the paul clark Ford dealership in yulee, fl. Where it was discovered the engine had experienced a catastrophic engine failure. There was a hole a little smaller than a basketball blown out of the bottom of the crankcase with the oil pump and pieces of the engine laying on the shield covering the oil pan. The car had just been fully serviced with it's routine oil change, recommended service routine, etc by same dealer. Even though the vehicle is under full warranty, nothing has been done to repair the vehicle as of yet. Ford is conducting an internal review and said it could take up to 90 days before a determination is made. They also have not offered a loaner vehicle or a rental car to the owner while this process is taking place.

- Fernandina Beach, FL, USA

problem #12

Dec 022014

Focus 4-cyl

  • 53,000 miles
Driving to get the mail.our mail box is at the end of our road about half a mile from the house. There is a drainage ditch that must be crossed parallel too the road that has the mail boxes on it. This is a T intersection. Just before the ditch the car slowed so I pressed the throttle to regain speed and nothing happened I pressed the throttle again and it acted as if it had been floored and did not return. The car sped up and went into the ditch even though I was pushing on the flew out of the ditch and through the mail boxes, taking out three boxes and trapping me in the car with boxes on each side preventing the doors from opening. The car received a lot of body damage and had to go to the shop.

- Apple Valley, CA, USA

problem #11

Oct 062014


  • miles
Was parking car when suddenly it lunged forward at a fast speed, I lost control and hit car in front of me plus 3 other cars then crashed into cement wall. I hit my head and left side of body on the door, I bruised my rib cage front & back plus my left leg very bruised. I was very lucky I didn't get killed.

- Westminster, CO, USA

problem #10

Aug 212014

Focus 4-cyl

  • 33,000 miles
I turned onto a two lane street (one lane in each direction). The oncoming traffic was stopped due a red light. An SUV pulled out of a parking lot between two of the cars waiting for the light to turn green and tried to cut across my lane also, but hit my car instead. I drive a Ford Focus, a small car. I was hit on my driver's side front fender and door. The front driver's side fender and mirror were torn completely off of the car. The front driver's side tire was damaged, and something was bent, so that the tire could no longer be set in a straight position. The hood was bent, and the driver's side headlight was hanging from the car. The interior portion of the driver's side foot well caved inward and hit my legs. The driver's door was hit so hard that the door would not open, and I had to untangle my feet, and exit the car from the passenger side. My tiny car was hit by an SUV that had "punched" the gas to try and cross in front of me- but hit my driver's side door instead. There was a great deal of damage done to my car, but my airbag never deployed. I've heard of airbags going off when someone barely hit something with their bumper, yet I got hit directly in my door, at a decent rate of speed by an automobile twice the size of mine, and my airbag did not deploy. Not my front airbag, nor my side impact airbags. I have to believe this is some type of defect.

- Pearland, TX, USA

problem #9

Oct 172012


  • 1,200 miles
I was driving a nearly brand new 2012 Ford Focus at approximately 45-50 mph when collided with another car traveling at least equivalent if not higher speed. I saw the other car attempting pulling in front of me after failing to stop at a stop sign and I tried to stop the car by braking, but the car was not able to slow down or stop in time. I T-boned the other car and my car was dragged by the other car and rested on the side of the road. As a result, my car was totaled. On the police report, the police indicated the crash was moderate. The water pump, bumper and other stuff came off the car, but the airbags were never deployed. I sustained head and cervical spinal injuries.

- Westlake Village, CA, USA

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