CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.
The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.
10.0
really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
38,533 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dps6 clutch was repaired/replaced at 85,000 miles due to severe shuddering and dangerous driving performance. Severe shuddering returned at 98,000 miles and was not scheduled for service until after 100,000 miles - Ford Motor Company and dealer now refuses to repair the dangerous and faulty dps6 clutch assembly on my vehicle. Vehicle shudders when shifting from first to second, sometimes violently, occasionally losing power or accelerating suddenly. Has also led to engine stall while in traffic. Ford refuses to fix my car.
Transmission shuttering, rows backwards on a incline, try to merge in traffic will not move fast enough very dangers, called Ford customer service said it would be covered once I took it to the Ford dealership I was charged for diagnostic then was told it was not covered and said it would cost me $1600 to fix, did not have it fix setting at home in garage
My vehicle has been in the shop repeatedly every since I purchased it in 2012 car not accelerating when it should. It hesitates and shudders violently when taking off in first gear. I have been told that I must have a new clutch system put in a transmission at my expense. When the vehicle is cool it will shift good but as it is driven more, the worse it gets at shifting.
Vehicle lost power and wouldn't accelerate. RPM's rose but car wouldn't go. This happened while I was entering an intersection with cross traffic! this could get someone killed. The vehicle only had 78,000 miles and had been in the shop at least one other time at around 53,000 miles and the transmission was fixed then. Here we are 25,000 miles later and it's out again!
- Des Moines, IA, USA
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While starting to accelerate my car leaped forward and I had to slam on the brakes to prevent me from rear ending another vehicle. My car then startling stuttering from the faulty transmission. The car does not shift properly.
Purchased car new and from day one it was evident there we're transmission issues. Had back to the deal several times the said they reprogrammed the transmission but it did not help, maybe even made it worse? when driving or pulling out the car would shake and shutter very bad. This was a constant issue from the day I drove it off of the sales lot.
The contact owns a 2013 Ford Focus. While driving 35 mph, the vehicle jerked, lost power, and the clutch shuddered without warning. The vehicle was taken to russ milne Ford (24777 hall rd, macomb, mi 48042, (586) 948-7700) where it was diagnosed that the transmission module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the extended warranties for the power train had expired. The failure mileage was approximately 119,050.
The car is unsafe to drive due to the transmission. It shakes violently and will not accelerate at times. I have had it to the dealership many times over the last 2 years with no fix in place.
My 2013 Ford Focus transmission shutters during take off and slips gears every so often, usually when launching from a full stop or when driving in the first two years.
The contact owns a 2013 Ford Focus. While the contact's daughter was driving 50 mph, the check engine indicator illuminated. Also, the vehicle would not shift into reverse. The vehicle was taken to webb Ford (219-924-3400, located at 9809 indianapolis blvd, highland, in 46322), but was not diagnosed or repaired. The technician stated that the warranty expired and informed the contact to bring the vehicle back later. A week later, the vehicle was taken back to the same dealer where it was waiting to be diagnosed. The manufacturer was made aware of the failure and did not assist. The failure mileage was not provided.
I've had transmission problems since purchasing the car. Two days ago the car would not go into reverse and the engine light came on - it was stuck in the garage at this time. I was finally able to get the car to reverse and the light went off a few hours later. Yesterday the car, again, would not reverse and the engine light came back on. This time it was stuck in a parking lot. After many attempts, some of which lead to the car not starting at all, the car finally turned on, and reversed after roughly half an hour. This morning I took the car to webb Ford in highland, in for repairs as the transmission has a 100,000 mile warranty. The dealership said they are backed up for over 2 weeks and would not even let me leave my car. The nest closest dealer in calumet city, il is not taking transmission work at all. Now, after leaving work, my car will not go over 15mph without jerking and chugging and it seems that I have no way to get the transmission fixed even though it's under warranty because no one will take my car.
Country Ford stated that they fixed the issue. I called them the same day that the issue was still on going. They stated that it might have been the reset of the computer. I'm very concern the issue was not fix because the needed part wasn't available at the time. The car still stalls when it's at half a tank and completely stalls when it's at a quarter tank. This is not safe to be driving down highways or in a busy city. I am concern with with my health and life it suddenly shots off on a busy road.
The car has had several recalls and transmission problems since the day I got it. It has clutch issues that leaves me stalled stuck in gear in the middle of rush hour traffic. It has left me stuck in my garage and not being able to go in reverse for days at a time.
When driving my car it studders and shakes violently and I'm not sure what to do about it. I have read about the issues with the transmission and wanted to make sure my problem was entered.
The cars transmission will shudder and hesitate from a stopped condition. I have had it repaired 2 times and about to take it in for a 3rd. This has been an ongoing issue with this transmission
The contact owns a 2013 Ford Focus. While driving 55 mph, the vehicle shut off without warning which has to do with transmission clutch. The contact was able to maneuver to the side of the road and restart the vehicle. The contact also stated that the vehicle hesitated and shuddered while depressing the accelerator pedal. The manufacturer was notified of the failure and informed the contact that there had been a warranty recall placed on the vehicle. The contact scheduled an appointment with nye Ford (1479 genesee St, oneida, NY 13421, (888) 769-0937) to have the vehicle serviced. After having the vehicle for nearly a week, the dealer stated that the vehicle could not be serviced because it was out of warranty. The contact called the manufacturer back and was informed that they had no evidence of her speaking with a representative. The contact was not given a reference number after her conversation with the initial representative. The vehicle had not been repaired. The failure mileage was 147,000. Contact stated vehicle was sold to contact with transmission issue. Vehicle just turns on and off.
The contact owns a 2013 Ford Focus. When the gear was shifted into drive, the vehicle moved in reverse. In addition, the contact stated that sometimes the vehicle would stall and fail to start. The vehicle was taken to norris Ford (901 merritt blvd, baltimore, md 21222, (410) 285-0200) where it was diagnosed that the gear clutch failed and needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was taken to the dealer multiple times for the failures. The manufacturer was made aware of the failures. The approximate failure mileage was 39,000.
My battery unexpectedly died. Upon further diagnostics my battery is charge and is fine. Car code reader indicates tcm power level low. My vehicle was stationary in a parking lot where I recieved a jump.
The vehicle had a recall done 8 months ago and recently the same problems of the recall such as the gas tank issue and the transmission issues are still a problem N went to Ford N told what happened and they didn't do anything about it but just 2 weeks ago before I took it to Ford on a Friday night I was driving N my car shut off as I was on a busy road cars passing me by my car just shut off and I pushed the car to the side stressed because I didn't have money for a tow truck and I didn't know what was wrong until someone said try putting gas in it and I told them my tank was half and gas monitor said I had 140 miles to go before it's empty but when the gas was put in the car it turned on and the gas monitor showed 0 then it went up to 260 and the other issue is the transmission when I'm driving the car starts to jerk and stalls and when I come to a stop my RPM just goes up as if I'm stepping on the acceleration but when I let go of the brake the RPM drops N the goes sound less as if it's going to turn off then it jerks N drives this is a serious issue a couple of times I almost got hit from the back and while driving this car has turned off or jerks and makes weird noises and I only have 61K mileage on it something has to be wrong
A D V E R T I S E M E N T S
- Ann Arbor, MI, USA