Hesitation on acceleration and grinding sound; transmission would not go forward or back; clutch has excessive shuddering at low speed. Vehicle will not start

- Vallejo, CA, USA

Car still shuddering intermittently, in all scenarios.

- Rialto, CA, USA

Transmission is overheating; light comes on while in stop and go traffic. The car shifts harshly, makes gurgling noises, hesitates and jerks. Roaring and clunking coming from engine when starting the vehicle and when vehicle is running.

- Oakdale, CA, USA

Car has had transmission issues since we bought is new. We took the car in several times for hesitation, slow to catch gears when accelerating and stuttering. Replaced sensor and told us to push the gas to the floor and let it go through the gears to rest the system (do as needed). We find our selves again needing to replace transmission parts. Now they tell us if it is not fixed soon the car could slip into neutral on the highway or we could loose reverse. Not sure why we are not covered by the extended warranty. I feel that a dealer telling you the car can go into neutral on the highway is telling me that the car is unsafe.

- Smithville, OH, USA

Transmission slipping and stuttering. Car slips out of gear when driving. I have almost been hit multiple times while in motion pulling out into traffic only to have car slip out of gear and not move anymore. Car has slipped out of gear on highway many times while in motion

- Norman, OK, USA

The contact owns a 2013 Ford Focus. While depressing the accelerator pedal, the rpms increased; however, the vehicle did not immediately accelerate. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, but the failure recurred shortly after. The dealer and manufacturer were not notified. The failure mileage was 80,000.

- Washington, IL, USA

Car would not start would not go forward or go in reverse had in Ford dealership 16 times still had issues also car rusted in least then a year had it in dealership 4 times still having issues with transmission and rusting. Transmission sitting or moving city or highway or turning dealership was Suburban Ford on 59 road in waterford, Michigan

- Pontiac, MI, USA

This car repeatedly thrusts forward at lower gears whilst in traffic and while in motion. It has been repaired twice within a 6-month time-frame for the faulty dps6 transmission. The capless gas tank is also presenting a constant issue, involving a leak of some sort that continues to reoccur. I have been in numerous situations that could have proven to be fatal as a result of the transmission responding too late: As well as thrusting at lower speeds when coming out of a stop or traffic back-up. This issues happen while in motion, or when making an attempt to go into motion.

- Marine City, MI, USA

This is a consumer protection issue, but moreover this is safety issue. I need help. This car was purchased new for my daughter to finish high school, go to college, and start her career. So I bought an extended warranty. The oil has been changed every 5K by a Ford dealer and every repair suggested has been completed. Within the first two weeks, it was obvious the car was not shifting properly, as exhibited by shuddering and failed acceleration. It also hesitates to the point that we could get hit pulling into traffic or trying to avoid being hit. The dealer offered many excuses over the next year but I finally received the remedy... "a" new clutch. Ford then called me directly to give me a deal that would help me get into another car. This was nothing more than a sales pitch to buy a Fusion, which I couldn't afford. Under Delaware law, I had a case for a lemon law complaint. But I trusted Ford. Since then, I have had repairs to the transmission, most of which provided for by my extended warranty, other times paid in part by me. Ford extended the warranty for all owners, but not for me. I should have received the same extension on top of my extended warranty. On 7/19/19, I notified dealer that the car needed service & I was still having trouble with the transmission. I referenced the tsb advising dealers to diagnose and fix any Focus with transmission problems (reported 7/12-19,2019). My dealer has diagnosed the problem and I need clutches. It will cost me $1800 which I cannot afford. I drive a 2001 vehicle so my daughter can go to college 14 hours away. She is leaving in 2 weeks. Why would Ford not honor that guidance for me" why is there no other remedy, such as a replacement transmission" because they want to sell replacement parts and labor at full cost, passing the cost of safety onto the consumer & the victims of crashes the problem will ultimately cause.

- Greenwood, DE, USA

Vehicle jerks/stutters through 1st and second gear when accelerating. Taken vehicle to multiple Ford dealers at least six times.

- Williamsburg, VA, USA

Shuddering clutch while accelerating in all driving conditions. Royal oak Ford has serviced the car for this specific issue 3 times since purchase and the clutch has been replaced but the issue returns. The last service appointment cost us $116 for royal oak Ford to tell us its the same issue and they weren't going to cover it. It would cost us $1700 to fix with no guarantee that it would actually resolve the issue. We contacted Ford headquarters and their response was 'to bad your car was built after 6-05-13 so we aren't responsible for repair'. our car was built on 6-19-13 with the same faulty transmission as the cars built re 6-5-13. After reading the free press article and contacting royal oak Ford again regarding the issue they are going to 'look' at the car again on 8-6-19. Royal oak Ford couldn't say if it would be covered but I will be letting them know I have filed this complaint. I can provide repair documents and the letter from Ford headquarters if you need them. Service dates so far are 4/15/19, 6/17/17, 10/12/15, 6/01/15.

- Pleasant Ridge, MI, USA

The contact owns a 2013 Ford Focus. While driving various speeds, the vehicle accelerated on its own without warning while braking. Also, the vehicle sputtered and shook while driving at a low rate of speed. Also, while accelerating from a stop, the vehicle slowly picked up speed. The contact took the vehicle to phil long Ford of denver (7887 w tufts ave, denver, co 80123, (303) 557-5913) where they initially replaced the clutch; however, the failure still persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 38,000.

- Denver, CO, USA

My 2013 Ford Focus has a shuddering and other known shifting problems associated with the dps6 clutch issues. The detroit free press has outlined these known issues with Ford and I am experiencing them as well. These transmission issue occur when I accelerate and may also happen when I am stationary. Due to these safety issues I am not willing to travel with my kids or wife in the car. I have to drive the car as a daily driver but there is no way I am placing my family in danger by driving them in the car.

- Freeland, MI, USA

The contact owns a 2013 Ford Focus. While accelerating from a stop, the vehicle hesitated to accelerate. There were no warning indicators illuminated. The contact stated that the failure recurred four times since the vehicle was purchased. The vehicle was taken to skalnek Ford (941 S lapeer rd, orion charter township, mi 48362, (248) 693-6241) to be diagnosed, but the dealer failed to determine the cause of the failure. The vehicle was repaired. In addition, the contact stated that the engine warning indicator illuminated. The contact received a recall notification for NHTSA campaign number: 19V515000 (fuel system, gasoline). The manufacturer was contacted and informed the contact to take the vehicle to a Ford dealer. The approximate failure mileage was 56,000.

- Lake Orion, MI, USA

We had had this car in at least 6 times for issues with the transmission. The last visit was 2 weeks ago when the car would not start. There is also a warning light that is constantly on. They told us it has to do with a sensor by where the gas is put into the car but they don't seem to be able to fix the problem or turn off the warning light. The car still stutters and runs rough after many complaints. Mostly when first accelerating after a stop. Also clunks when turning.

- Youngstown, OH, USA

Have had issues with transmission control module unit. Issues with transmission shuddering, transmission slipping out of gear and not applying power while in intersections, issues with the car creeping forward. Have had issues fixed multiple times only for it to return again within a month or two. Also had many other issues with car. There are multiple dates for transmission issues. There would have been more, but I was told that they did all they could do to fix that issue even though it was not fixed. Dates for transmissions: 6/26/2015; 8/1/2015; 6/4/2016; 12/19/2016; 7/19/2019. The last time I took it in (7/19/2019) I found a letter saying Ford would fix it regardless of warranty status. This letter was incorrect and they wanted about $1,200 to fix (put a temporary band aid on) the same issue I had before that reappeared within a month of them fixing it.

- Howell, MI, USA

Vehicle has ongoing issues through it's life, all diagnosed as transmission related. These include replacement of the clutch 3 times, updates to the PCM at various times. Would not go into reverse. Significant shuddering and lack of acceleration, etc is ongoing - Ford cannot fix. Vehicle only slightly improves after which soon returns to the horrible shaking, lack of acceleration, etc have given up on attempting to repair. Class action lawsuits provided no assistance or recourse.

- Grand Rapids, MI, USA

Transmission shudders and shifts erratically in low gears. Sometimes unanticipated accelerations from low gears and sometimes transmission shifts into low gears while at higher speeds, causing vehicle to rev up and loose accelerations intermittently.

- Ames, IA, USA

Transmission problems

- Saint Joseph, MO, USA

This vehicle has had problems since the day we bought it.the transmission has a mind of its own. It jerks, shudders and slips in and out of gear at random. We have had 4 clutches, a tcm, 2 purge vale replacements and countless software updates. It has completely lost the ability to propel itself on three separate occasions; once while we were taking it in to the dealer. When we got to the dealer they told us that "yes that can happen sometimes " !!! please help us and hold Ford accountable for their reckless decision to allow these vehicles to be sold to chumps like me. They have deliberately and repeatedly blamed us for their mistake. We are unable to use our vehicle because it is unsafe.

- Sebastian, FL, USA