Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one --- it's always been a headache.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,025 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus wheels / hubs problems

wheels / hubs problem

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2013 Ford Focus Owner Comments

problem #5

Aug 132014


  • 25,000 miles


2 Continental contiprocontact tires have sidewall bubbles on my 2013 Ford Focus. Fear I will have a blowout on the freeway.

- Phoenix, AZ, USA

problem #4

Mar 212014

Focus 4-cyl

  • 14,000 miles
I noticed a large bubble - the approximate size of a tennis ball - in my passenger side tire sidewall. Had to call numerous dealers to find a tire in stock. Took the car to a local Ford dealership and he said the tire was about to blow. $170 for a new tire. Not even two months later, driving down the road and another tire sidewall blew. This one had a tear in the sidewall. Had to call Ford emergency road service to have the donut tire put on. Drove to a Continental dealer, but once again no tire in stock. He put on a tire and had to go back in when he got the other one. Another $170. Terrified to drive on these tires. Contacted Continental. No one returns your calls. The tires are Continental conti pro contact. Very dangerous tires. Literally hundred of complaints on the internet. Some people replacing four and five tires. Looking to buy new tires, but now the state of the art transmission in my new car is going in for the second repair. Got a lemon.

- Brookfield, OH, USA

problem #3

Feb 152014

Focus 4-cyl

  • 5,000 miles
Vehicle was purchased brand new. Car handled erratically on wet / slick surfaces. Originally thought the problem was traction control related. Brought the car in for service and Ford service (all american Ford, hackensack, NJ) said the traction control was operational. We specifically suggested it might be the tires, and Ford service indicated the tires were not problematic / an issue (incompetence or disinterest). Subsequently learned that Ford installed "summer only tires" instead of "all weather tires". automobile was purchased in northern New Jersey. Extremely irresponsible to equip automobiles with summer only tires in the us northeast (if not illegal, perhaps it should be). On February 15, 2014, automobile skidded out of control and crashed into a snow bank in princeton New Jersey. No injuries. In light of the now highly publicized GM thought process towards ignition switches on cobalt and G5 models, we feel it is appropriate to report the incident. Sent a letter to [xxx] on March 6th. Tried to speak with the dealership on various occasions (no follow up). Forwarded a complaint concerning safety and service support via the Ford website. No follow up from Ford hq. Replaced the tires at our expense (cost of approximately $1,000) in late February / early March, and disposed of original tires. The NHTSA should raise the safety matter with Ford given their apparent disregard for safety and lack of follow up / interest in the matter. In our view this is a serious safety issue which potentially puts lives at risk and should be addressed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hasbrouck Heights, NJ, USA

problem #2

Dec 142013

Focus 4-cyl

  • Automatic transmission
  • 6,000 miles
The contact owns a 2013 Ford Focus SE. The vehicle was equipped with Continental contipro tires, size 215/55/R16. The dot number was cnb3wbpc0913. The contact stated the tires had limited traction and fail to grip the road. The traction control light illuminated during limited conditions. The vehicle was taken to the dealer; however, the mechanic could not diagnose the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000. Updated 2/11/14 the consumer replaced the tires. Updated 02/18/14

- Redford, MI, USA

problem #1

Mar 052013

Focus 4-cyl

  • 125 miles
The problem with the 2013 Ford Focus St, a sporty version of the standard Focus is with the Goodyear 235/40/18" summer only tires as a standard tire for all St's. I contacted Ford customer relations looking for assistance, they opened a case number ([xxx]). I called the sales manager at asking if he had any concerns about selling a car with summer only tires. After a brief discussion he agreed that Ford should have offered an optional package for the car as they do for the mustang GT. I also contacted Goodyear's customer service, they also didn't recommend this tire for winter driving and suggested Ford could have offered several other all weather high performance tires. I was not told this was a summer only tire from the dealer or Ford, and I should purchase a winter set of tires and wheels before driving the car. For an entry level car for some buyers this could be a problem and an added cost not explained before the sale. Today I received a call from [xxx]the regional Ford customer service manager. She had reviewed the case with a Ford tech manager for the Focus St, they concluded that the car comes this way with summer tires only and should not be driven in snow but customers can purchase a second set of all weather tires and wheels from local tire dealers since the Ford dealer does not offer an option or tires. No offer for replacement of the tires, no credit for the summer tires towards purchase of all season tires, or mount & balance of tires I could purchase. At the dealer or Ford there is no option to purchase an all season tire for a main stream sporty economy car, limiting it's use to above freezing temperature driving. I'm very surprised and disappointed by Ford unwillingness to provide any solutions for a serious drivability and safety issue with the 2013 Ford Focus St during winter driving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- St. Charles , IL, USA

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