Jan.26th 2018 I purchased a 2014 Ford Focus SE from Pacifico Ford. I was told by salesman No Recalls and No safety Issues. The car was on the lot with new inspection stickers. I was given a clean car fax. I was deceived. The car was returned the next day for driving improperly. It gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. Ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. A week later, I was told all was fixed as new. April 23rd 2018 the car malfunctioned disabling me for life. While I was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. Malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. No air bags deployed, no warning. I found out after the malfunction there were many safety issues and recalls that I was not told of day of sale. Ford, a once trusted company, disabled me for life.

- Philadelphia, PA, USA

My vehicle will not start after refueling and stalled while driving.

- Covington, LA, USA

I have had so much trouble with this car I am upside down on it. Now all the electrical stuff seems to be shorting. I was driving and my fuel gauge kept going to zero then back up to half a tank. Then my check engine light came on. My horn doesn't work which is is huge safety concern for me those are just the new issues I also have had the tcm replaced twice and it never made a difference to the car.

- Slippery Rock, PA, USA

My main concern now is the dash board message that reads ( steering loss stop safely ) I have lost all power steering of my car and cannot drive it. I almost had a wreck when this happened. The car is now parked waiting to find out if this a defect as was on earlier models of this same model. I am also experiencing gas gauge is irregular readings before and after driving as well as very poor gas mileage code P1450

- Mansfield, TX, USA

My vehicle was part of recall NHTSA 18S32. My vehicle was serviced at tuscaloosa Ford in tuscaloosa, al in 2019. At the time I took the car in my gas fuel needle would drop to empty periodically. When I picked the car up, everything appeared repaired however when I was leaving the dealership the needle dropped to empty. I had not gotten out of the parking lot of the dealership. I returned to the service department and was told to just continue monitoring the problem and keep my tank half full. I called to check on replacement of the gas tank on 1/25/21, as I had run out of gas because life got in my way and I had failed to monitor close enough. I have now been told that the day my car was pick D up and I was told to continue monitoring, that it was determined I did not need a new gas tank. This is bull!!! I have monitored this problem for two years now and my vehicle will obviously be useless as a trade-in. I cannot be the only person that should have gotten a new tank under 18S32 and did not. Please review this complaint. I do not recall the date my vehicle was repaired under this recall so choose may1, 2019.

- Carrollton, AL, USA

The contact owned a 2014 Ford Focus that she purchased from pacifico Ford, Inc.(6701 essington ave, philadelphia, pa 19153). She stated that the vehicle would stall while driving at various speeds without warning soon after purchase. She took the vehicle back to the dealer and after a week, the vehicle was returned to the contact. Upon return of the vehicle, the vehicle independently accelerated while attempting to park without warning. Due to the failure, the vehicle slammed into a barrier and flipped over into slope and landed into a tree. The air bags did not deploy upon impact. The contact was assisted by a bystander and was taken out of her vehicle. The authorities arrived at the scene and the contact was taken to a hospital to be treated for her injuries. Since the accident, the contact stated that she was treated for a concussion, four different brain injuries, a broken neck, a broken upper and middle back, a broken left hip disc, and a broken left knee. A police report was not filed at the scene. The vehicle was destroyed at the scene and was towed to an independent mechanic where it remained in there possession. The dealer nor the manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that there were two recalls on the vehicle for NHTSA campaign numbers: 18V735000 (fuel system, gasoline) and 20V331000 (latches/locks/linkages). The failure mileage was approximately 30,000.

- Philadelphia, PA, USA

NHTSA recall 18V-735 and code P0606 indicates a fault in the ECM/PCM /P06B8 internal control module transaction.

- Houston, TX, USA

The car shut down after I full it up will gas I wont start U have to want a min them the car fill start

- Chicago Heights, IL, USA

1. clutch slips in transmission causing vehicle to stall or reach dangerous RPM's before switching into another gear. 2. repair was denied by Ford stating that it wasn't related to the current recall but was the clutches that needed to be replaced. Clutches are going out due to the tcm that was recalled on the vehicle. 3. horn has decided to stop working along with controls on the steering wheel due to a wiring issue with the vehicle. Fuses have been changed ensuring that it is a wiring issue. 4. hazard lights as well as half the buttons on the dash including radio, etc. Have also decided to stop working due to a wiring issue in the vehicle. No hazards making it a risk and unsafe to pull vehicle off of road in case of an emergency. 5. Ford dealership that car was taken to stated all recalls were completed but when VIN is entered through Ford website it states that all recalls are incomplete. Ford sent me a notice for repairs on transmission stating it will be almost $1400 to replace clutches in transmission. There would be no problems with the clutches if there was never anything wrong with the transmission control module to begin with. Repairing the transmission should not be on the owner of these vehicles and Ford should be liable for the repairs to an issue that was their responsibility to correct from the beginning and was not corrected in a timely manner.

- Lexington, NC, USA

My car hesitate and jerks when advancing from a stop. This is very scary when I'm on the highway. My car at times doesn't pick up speed I have to press down more than usual to get up to speed.I had my fuel pump replace because the indicator detected an issue, wasn't aware that this was a recall.

- Roasedale, MD, USA

Ongoing electrical issues that may or may not be related. Vehicle will "stall" while in motion or while powered on but stopped at a light for example. It's an electric vehicle so the cause of the stall is unclear. Vehicle will be inoperable for 1-10 minutes, including power steering while the system resets. This happens usually at slow speeds or while stopped - in reverse, climbing hills, stopped at traffic lights. The problem was "fixed" in October 2019 and we were told that something doing while addressing one of the electrical recalls had caused the problem. Now it's happening again and Ford can't tell us why. We've been stranded pulling out of our driveway in the path of on coming traffic, blocking one lane roads in our neighborhood and at intersections.

- Los Angeles, CA, USA

The vehicle stalls out at the red lights while waiting for the light to turn green. The vehicle completely shuts down. Then my daughter has to put on the hazard (she is 17) and put it park, then pray the vehicle starts again. Just had the 2 recalls done however was told we need by a purge valve which I found online with these year models when I look up 2014 Ford Focus shutting down during waiting for a red light. It also struggles to get in 1st and 2nd gear. It shutters and jumps. Once you get the vehicle over 40-50 mph on the road it feels okay but when you have to come to a complete stop, good luck. My daughter is terrified to drive the vehicle. When I went to walker Ford, I was told there was nothing they can do about this issue however its all over the internet. What can I do to help my 17 year old daughter feel more comfortable driving?

- Pinellas Park, FL, USA

For some time now I have been trying to get 2 recalls fixed on my vehicle : 18V735 and 16V643. When I previously called the dealership they did not have the parts yet for the recalls. Just yesterday while driving with a passenger in the rear seat of the car the rear door came open by itself and now will not close. I called the dealership (loganville Ford in monroe Georgia) who told me 1. that they could not get me in for the repair until next Wednesday (9/9) and 2. they would not provide a loaner vehicle. I explained first that how was I supposed to drive a vehicle for a week with a door that would not close? and second this is my only mode of transportation, this is not something I did to my vehicle, this is a safety defect by the manufacturer that needs to be addressed and Ford and / or the dealership needed to provide a loaner or a rental (at the manufacturers expense) until the safety repairs can be addressed and made. I further explained that safety recalls should take precedence over other repairs as it is a hazard and someone can get hurt. Both Ford and the dealership are both denying use of a loaner and I am yet to hear back about a rental at the manufacturers expense and I do not think it will come to fruition. I am going to reiterate, this is not something that I did to my vehicle, this is a serious safety recall that needs to be addressed. If the latches can be replaced on all 4 doors and the fuel tank deformation can all be repaired in a few hours I have no problem waiting on the vehicle, however we know that these repairs never take less than one day, all reports I read say it may take up to 4. that said, Ford needs to provide either a loaner or a rental at their expense, not mine. This is my last stop to get closure in this case, I have spoken to far too many people and am not getting anywhere, my next stop will be to the local and national news.

- Monroe, GA, USA

I was driving home when out of nowhere, my vehicle is starting to stall and I kept punching the gas and it was like the key was off. Luckily, even tho I was in traffic, I was in the right hand lane and there was a shoulder I was able to pull over on. You can turn it over and it quickly stalls. When I got my vehicle to be code read, it said, 'no fuel delivered to the fuel rail.' I could have caused or been in a horrible wreck if luck had not been that I was close to a shoulder to pull over at. I was on the highway driving in multiple lanes this is a safety issue

- Nampa, ID, USA

I want to fine a complaint against the Ford dealer. I have approximately 3 months with problem. It's because of gas evaporations. I had with me a latter that Ford send me to me for recall which I had to have it repaired and they want to charge me for it. Supposedly they repaired that, when they never did and proof of this is that there is the problem as well as the transmission they just marked done and they never did I, because I don't have the problem before and now I have it. They don't want to repaired those 2 factory failures. I want to see what can I do to they fix it at not cost since. It's a factory failure and I'm not the only one with that problem. That is a serious problem they said that in the latter they send me. I send you a picture I had. They took the another one.

- Kirkland, WA, USA

Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns

- Washington, DC, USA

Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns

- Washington, DC, USA

My car stalls when driving without warning and shuts off after I fill the tank and when the tank is low. I have difficulty starting the vehicle when I fill up. It's a recall on this particular issue on the make and model of my car but Ford saying is VIN specific and my VIN is not included even though I'm having that problem. I paid for the Ford dealership to diagnose the problem. What's being recalled is the exact problem I am having but they won't fix it because my VIN isn't included.

- Carol Stream, IL, USA

While driving on highway my RPM will fluctuate up and down. RPM's will raise high while my speed doesn't increase. My steering wheel pulls to the left. Car wants to stall periodically. It has a hard idol.

- Lewisville, TX, USA

I want to know why the people driving this year of Ford Focus have not been compensated by Ford for all of the "defects" associated with this vehicle? in 3 years time, I have replaced the battery, shocks, repaired oil leak, vapor management valve and replaced tires out of my own pocket. The recalls are unreal! I have had it in the shop for "fuel tank deformation recall", the "tcm clutch shutter" has been replaced 3 times. Not to mention the times I have taken it in for that to be fixed, only to be told it wasn't the problem when it was later verified that it was. And now I receive notice that the doors fly open while driving! I can't trade it in, because I am $3,000 upside down because the vehicle is not worth squat.I have lost employment because of this vehicle and it has significantly impacted my and my family's quality of life because of all of the problems it has caused. I have been losing gas for the past 2 years and the mechanic's can't find the problem. When I fill up, the miles to empty will show for example 274, when I drive 1 mile by the odometer, the miles to empty has indicated 6. that is a huge amount of money I have lost in the past 2 years. This is outrageous that Ford Motor Company has not been forced to compensate us unfortunate people that got "stuck" with a vehicle they knew had issues! I have all paperwork for everything I have stated above but there are over 100 pieces of paper. If you require this from me I can make copies and send to you but to upload everything is too much. Please help! I would like to get into a vehicle that is safe to drive for me as well as my family. I have been driving in fear since a week after I purchased this in Jan 2017!

- Millcreek, UT, USA