Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.

Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.


really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
38,193 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Focus fuel system problems

fuel system problem

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2014 Ford Focus Owner Comments (Page 1 of 7)

problem #125

Jan 012019


  • 95,000 miles


The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle suddenly shut off, erroneously shifted, and surged backwards while stopped. The vehicle was taken to crossroads Ford of wake forest (10101 capital blvd, wake forest, nc) where it was repaired per NHTSA campaign number: 18V735000(fuel system). After the contact retrieved the vehicle, the failure continued. The manufacturer was notified of the failure. The failure mileage was 95,000.

- Raleigh, NC, USA

problem #124

Oct 012018


  • 40,000 miles
The contact owns a 2014 Ford Focus. While operating the vehicle, the fuel gauge displayed inaccurate information and indicated that more fuel was in the fuel tank than actually was in the tank. The vehicle was taken to don gasgarths Ford (3156 tamiami trail, port charlotte, fl) where it was diagnosed that the fuel pump was faulty was and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified and did not assist. The failure mileage was 40,000.

- Punta Gorda, FL, USA

problem #123

Feb 052019


  • 69,000 miles
My 2014 Focus St stalls every time I come to a stop even with a full tank of gas due to a failing cpv which is part of the current Ford recall 18V735. However Ford has still not gotten a remedy and my car has been waiting almost almost 4 months now for this recall to be ready since it started.

- Fremont, CA, USA

problem #122

Feb 012019


  • 1 miles


Car is very hesitant when attempting to accelerate. Highly concerned of recall repair time frame due to possibility of crash. This has occurred since purchase in 2016 during every use.

- Grand Chute, WI, USA

problem #121

May 132018


  • 86,354 miles
My car actually stopped on me on Sunday May 13, 2018 off I-35 on freeway. I was driving with my son and daughter in law in the car and I begin to feel the car just slow down. It was frightening because I was on the freeway and with no warning, the car slowed down to "turtles pace" and I tried to excelerate but nothing happened. Had to immediately get in lane to get car off the freeway. It stalled out. We had to wait for hours in the dark until my son came to pick us up. I had to leave the car until the next day. I had the car towed to car repair and he told me he could not fix it because of recall. I had to pay the car repair for the part he ordered that he was not able to use. I then had the car towed to auto nation Ford in arlington, tx and they charged me to fix the car and did not recognize the recall. I felt like auto nation Ford did not even try to see anything as a recall they just wanted there money. My car still hesitates and I am really afraid to drive it but have no chose

- Fort Worth, TX, USA

problem #120

Jan 242019


  • 54,000 miles
Car stalled while driving down a major highway, had to have it towed. Ford has no current fix for the recall on the PCV valve. The only solution they gave me was to keep the fuel tank above half full ("until the vehicle is serviced for this concern customers are advised to maintain at least 1/2 tank of fuel"), however when the issue occurred for the second time I had over 3/4 of a tank. Ive called the customer service line and also talked to the dealership from where I bought the vehicle. Would not offer a rental car because the car is still deemed safe to drive ("an engine stall while driving without warning or without the ability to restart, can increase the risk of a crash.")... although in the recall letter received says "may increase risk of crash". also with this recall they say "causing the plastic fuel tank to deform, resulting in an inaccurate or erratic fuel gauge indication" how am I to keep more than a half a tank if the vehicle does not register the correct amount of fuel in the tank. The car is a 2014 and has 54000miles..

- Avonmore, PA, USA

problem #119

Jan 012019


  • miles


The contact owns a 2014 Ford Focus. While attempting to drive out of the parking lot, the vehicle stalled. The vehicle was taken to an independent mechanic and then later towed to Mahwah Ford sales and service (55 franklin turnpike, Mahwah, NJ 07430). The vehicle was included in NHTSA campaign number: 18V735000 (fuel system). The manufacturer was contacted and stated that the parts would not be available until February of 2019. The vehicle was currently still at the dealer until the parts for the repair arrived. The failure mileage was unknown. VIN tool confirms parts not available.

- Pomton Lakes, NJ, USA

problem #118

Jan 202019


  • 78,000 miles
Takata recall. While going down the highway, my car shuddered harder than usual and seemed like it lost power. My transmission light came on soon after this. I took my car to a local dealership and they explained that there was a recall on my car for a control module that would cause my car to stall without notice. When my car stalled it made a loud knock and my clutch brake broke. The dealership told me that the breaking of my clutch brake could not be covered in the recall because it is different section of the transmission. My question is if the transmission is faulty to begin with then wouldn┐T it affect my clutch brake and cause it to be under too much stress? I now have to pay 1500$ to have it fixed, but the recall is free of charge.

- Galatia, IL, USA

problem #117

Dec 202018


  • 43,076 miles
Takata recall.engine stalls w/O notice, inside cab reeks of gas smell. Ford remedy is to keep gas tank 1/2 full. Doesn't work. Just filled up and still stalled while entering into the freeway. I did not use cheap fuel. Very dangerous and the remedy does not work. Took car to dealership twice now and they confirmed it's 1 of 10 Focus on the recall. In other words 10% of their Focus have this recall and symptoms. I called Ford Corp and they gave me 2 options, 1)drive car with 1/2 tank or more 2) don't drive it at all. I need it for work #2 is not an option. Ford will not give a loaner car even I told them their remedy is not working and can cause bodily injury or even death.

- Menifee, CA, USA

problem #116

Sep 012018


  • 70,000 miles
The contact owns a 2014 Ford Focus. The contact stated that there were multiple failures progressing without warning. The vehicle lost power and began to stall. In addition, the fuel gauge was not displaying the correct fuel amount. Woody anderson Ford (2500 jordan ln nw, huntsville, al 35810, (877) 315-0514) replaced the clutch assembly, but the vehicle continued to stall. The vehicle was also taken to more than one independent mechanic for diagnostic testing, but was not repaired. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline), but it was unsure if the failures were related. The part for the recall repair was not available. The manufacturer was notified of the failures. The approximate failure mileage was 70,000. VIN tool confirms parts not available.

- Hazel Green, AL, USA

problem #115

Dec 012018


  • 97,000 miles


Purchased used on 11/30/2018. While driving on freeway, car suddenly lost power, could not restart, had to pull to side of road and wait for assistance during heavy traffic. Second time, same thing happened hile driving on freeway only I was able to continue at aprox. 15 mph to exit ramp and wait for assistance. Same symptoms during in-town driving: Stalling, won't restart, won't shift into next gear- stuck going 10-20 mph, check engine light on took in for diagnostics: Obd code P902.

- Waddell, AZ, USA

problem #114

Nov 012018


  • 51,000 miles
The contact owns a 2014 Ford Focus. After starting the vehicle, the engine suddenly stalled when the vehicle was shifted into drive. Recently, the vehicle would not start and was towed to johnson brothers Ford (7455 S. general bruce dr, temple, tx 76502) where it was diagnosed that the canister purge valve, fuel tank, and fuel pump needed to be replaced. The contact was informed that the vehicle was included in NHTSA campaign number: 18V735000 (fuel ststem), but the parts were not available. The manufacturer was not notified. The failure mileage was 51,000.

- Rodgers, TX, USA

problem #113

Dec 182018


  • miles
I received a letter from the manufacturer about a recall dealing with the clutch, I took my car to the Ford dealership just like the letter stated!well they refused to replace the part, stating my car didn't meet the requirements to be replaced! I left with the car still not fixed! that was 6 months ago, I just took it back to the dealership again, and of course they refusing to replace anything on it under the recall! so, I was told that my car warranty has expired, ( it was still under warranty when I first took it to them) now they trying to make me pay 2300 dollars to get it fixed! don't every buy a Ford!

- Montgomery, AL, USA

problem #112

Aug 012016


  • 60,000 miles
The contact owns a 2014 Ford Focus. When the accelerator pedal was depressed, the vehicle hesitated to accelerate and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the carbon canister needed to be replaced. The vehicle was also taken to opelika Ford (801 columbus pkwy, opelika, al 36801, (334) 749-8113) and was informed that the parts for NHTSA campaign number: 18V735000 (fuel system, gasoline) were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

- Opelica, AL, USA

problem #111

Nov 072018


  • 54,594 miles
I took my car in for the issue regaring the recall for "the engine may stall due to a stuck canister purge valve (cpv) within the fuel vapor system" and my second transmission fix within 10,000 miles of the last transmission replacement. The first transmission module fix, my car was in the shop for 19 days. When I recieved my car back, my transmission was shuttering so bad and wouldnt accelerate and was stuck in a gear and would not break or speed up for a couple of seconds. When I tried to take the car back in, they told me that "they fixed the recalled issue so I would have to pay for the diagnostic." In November, I found out that from may to Nov. I had been driving on a broken transmission clutch. In November, they finally put in a new transmission clutch, however dont have record of them checking for the recall on the fuel system. When I took my car in for work, they told me that it was going to take a couple of hours, then it turned into one to two days and put me in a rental, however didnt communicate with me about the status of my car. I called multiple times a day, however didnt recieve any details from my mechanic. On Saturday, I called again and talked to the front desk agent. I told him that my car was supposed to be done the day prior and I hadnt recieved any update on my car. Later that day, I finally recieved a voicemail stating that they had finished the transmission clutch, however found a oil leak and they "had been doing what best for me" and had been fixing it without communicating to me about it. My car stayed in the shop for an additonal 4 days to fix the oil leak. I ended up being charged for the rental car after I was told that everything was under warrenty and recall so I didnt have to pay for anything. I didnt even know that they were doing this work on my car until days prior. After more than a month, I am still dealing with this problem.

- Savage, MN, USA

problem #110

Dec 062018


  • 64,000 miles
The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start and all the warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 64,000.

- Visalia, CA, USA

problem #109

Dec 072018


  • miles
While driving on a highway my vehicle 2014 Ford Focus SE began to sputter. Continues to do so until I got in the street on my home and began going under 10 mph. Once I entered my home to put some items down before returning back out, I attempted to start my car. I noticed upon entry of my vehicle that my radio was on without my keys being in the ignition, also my driver door was still open. I attempted to start my vehicle but nothing happened, it didn┐T tick nor turn. What did happen though was my entire computer system began to cut on as if the vehicle had started and turned. Radio on, dashboard lights present and then cut off, alert for my low tire, trip timer began running. Then an error code regarding something in the lines of fuel. Wasn┐T quick enough to take a picture of the error message. When I removed my key and called my sister to inform her that I may need a ride for myself and my 6 year old daughter, the dashboard needles jumped vigorously. While sitting. In the vehicle again, the computer system opened up and my trip timer began running and the radio. Again without the keys in the ignition, they were in my lap. The entire night while my vehicle was stationary periodically my car would cut in and off, and engage without the keys in the ignition nor present near he car. Consequently, the constant running of the vehicle by it self ran the battery dead as well. Attempted to contact the Ford dealership, where I purchased the vehicle, and check service and the technician was very rude and continuously interrupted me. When questioning regarding and open recall, 18S32, and mentioning that not only did I call the nthsa number but I also read the recall regarding my vehicle serviceman became even more rude and even disconnected the call.

- Montgomery, AL, USA

problem #108

Dec 022018


  • 86,000 miles
1.) while in driving motion my car acts like it stalls or gets stuck in a gear or has a problem shifting. 2.) while in reverse motion my car sometimes wants to act like it can't go in reverse, like I can't back up or drive. I restart the car sometimes & then it's fine.

- Washington, NC, USA

problem #107

Apr 252018


  • 97,542 miles
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle stalled without warning on several occasions and the "transmission failure, service engine soon" warning indicator illuminated. The vehicle was towed to the contact's residence in October of 2018. In addition, the gear shifter failed to shift into the drive position and smoke appeared underneath the hood on one occasion while driving various speeds. Morrie's minnetonka Ford (13400 wayzata blvd, minnetonka, Minnesota 55305, (952) 546-5441) was made aware of the failure and stated that there was no remedy for NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 97,542.

- Minneapolis, MN, USA

problem #106

May 012018


  • miles
Vehicle is hesitating from start and seems to be having problems shifting into gears. It started about 6 months ago and these past few weeks seems to be getting worse by the day

- Virginia Beach, VA, USA

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