CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
The last time I had to take my "awesome" Ford in because of a recall (not to mention it just died on me for no reason and tow was not covered by insurance), I was treated so badly by the Ford dealership I brought it to (and BOUGHT it from) that I called Ford Corp. myself and complained loudly but politely. By the end of that day, my car was fixed and no charge (this was after being told $149 to look at it and at least a week before they could get to my car). NOW the engine doesn't turn over. It takes 4-5 times, switching key around, etc. before it starts. By far this is the WORST car I've ever owned....thanks for letting me vent.
Update from Dec 21, 2016: Just to add to the above, my first dealership told me "nothing wrong with the car"! Sure, that's why I had to have it towed.
Total crap. Mine had no gas in the aircon within 3 weeks. After being re-gassed twice they finally found a major leak. No sh!t Sherlock!! Within 18 months a major oil seal leak was detected & the car shook vigorously whilst being driven. December 2014 the computer shut down and the car could not be started & computer part was replaced. Yesterday I had to pay $250 for a tow as the transmission has now failed. Today, April 2015, it's back with Ford again whilst they decide what's wrong. I'll tell you what's wrong. It's a LEMON.
A D V E R T I S E M E N T S
The last time I had to take my "awesome" Ford in because of a recall (not to mention it just died on me for no reason and tow was not covered by insurance), I was treated so badly by the Ford dealership I brought it to (and BOUGHT it from) that I called Ford Corp. myself and complained loudly but politely. By the end of that day, my car was fixed and no charge (this was after being told $149 to look at it and at least a week before they could get to my car). NOW the engine doesn't turn over. It takes 4-5 times, switching key around, etc. before it starts. By far this is the WORST car I've ever owned....thanks for letting me vent.
Update from Dec 21, 2016: Just to add to the above, my first dealership told me "nothing wrong with the car"! Sure, that's why I had to have it towed.
- Maryann R., Arlington, MA, US