Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,303 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus fuel system problems

fuel system problem

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2012 Ford Focus Owner Comments (Page 1 of 4)

problem #66

Jan 102017


  • 85,562 miles


Takata recall so I was told after having multiple problems with my vehicle after bob lowth Ford selling me it that some parts are on recall and I have small children I don't want to put in risk if anything happens during the winter weather here in mn for insistence my engine light came on and it started feeling like it wanted to die out on us early morning around 7:30 am central time so I always try to make sure that my small children have blankets in case we die out in -20 weather

- Redby, MN, USA

problem #65

Dec 102016


  • 31,000 miles
2012 Ford Focus fuel gauge reading erratic, specifically indicating full when near empty. This problem is accompanied by emissions check engine codes PO420 and PO456. This problem is identified in tsbs as early as 2013 as an "evap purge valve" failure. False fuel level indication may cause drivers to run out of fuel and become stranded.

- Fairview, TN, USA

problem #64

Dec 272016


  • 71,000 miles
Car at stop engine revs from low to high, if you press on the accelerator the engine will die even when you are in motion. Sometimes the engine will just die when you press on the accelerator. In traffic on highways this is extremely dangerous. The cost to repair this default in design was $889.18 at the Ford dealership where the car was purchased new. That is an egregious charge for a common complaint about this care. Per the internet research we have done. Ford says the car is out of warranty and take it up with nhsta so that is what I am doing.

- Spring Valley, CA, USA

problem #63

Oct 142016


  • 90,000 miles


On 10/14/16 my wife complained that there was a smell of gasoline around her car. I walked out to the driveway and there was a strong smell of gas. She told me she had just filled the gas tank and confirmed that she does not top the tank off. I jacked the car up and found that there is a yellow plastic ring where the fill hose is attached to the gas tank. That ring is cracked and gas seeps out from there. We found that it doesn't leak if she has less than half a tank of gas so she usually keeps it that way until I have a chance to pull the gas tank out.

- Arcadia, FL, USA

problem #62

Dec 152016


  • 105,000 miles
Ford Focus gas tank issue: My car was stalling and would not accelerate timely so took it to the Ford dealership. They said the evap purge valve malfunctioned causing the fuel tank to warp. The gas tank needs replaced as well as everything related (see attached). My research on the internet (I have never heard of having to get a gas tank replaced due to normal wear and tear) shows that this issue is known by Ford and they are refusing to do a recall or even a notification to the owners of these vehicles. Besides my huge concerns on having a defective gas tank (I see it as a fire hazard), the car would not accelerate on the interstate and was trying to stall out - I was very lucky not to get hit. Ford has done recalls on other vehicles with this issue why not the Ford Focus? I expect to repair / replace things like the brakes not the gas tank.

- Mustang, OK, USA

problem #61

Nov 122016


  • 107,000 miles
The contact owns a 2012 Ford Focus. While driving 50 mph, the vehicle stalled without warning. It was diagnosed that the fuel pump and fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 107,000.

- Clinton, MD, USA

problem #60

Nov 152014


  • 52,000 miles


The contact owns a 2012 Ford Focus. While driving various speeds, the vehicle stalled without warning and the check engine indicator illuminated prior to the stalling. The vehicle was taken to the dealer where it was diagnosed that the purge valve needed to be replaced, but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.

- Brownstown Township, MI, USA

problem #59

Oct 272016


  • miles
Ford has a tsb for a known issue of the evap purge valve malfunctioning and causing the fuel tank to collapse. I fueled my vehicle up this morning and, upon starting, it stalled. I started it again, and after pumping the gas, it stayed on. The check engine code is P0441A.

- Franklin, NC, USA

problem #58

Jun 012016


  • 105,000 miles
The contact owns a 2012 Ford Focus. The contact stated that the vehicle experienced a complete loss of power without warning. The vehicle was taken to the dealer where it was diagnosed that the malfunction was due to the fuel tank and fuel pump, which needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

- Mansfield, TX, USA

problem #57

Oct 102016


  • 75,000 miles
My vehicle's fuel tank is compressing due to a faulty vacuum purge valve requiring a new tank, fuelpump and purge valve. This issue has caused my vehicle to stall in freeway traffic @ approx 60 mph and to stall in stop and go traffic. My RPM will fluctuate when at a stop and my fuel guage is completely inaccurate registering full to 1/2 at random. Smell of gas from somewhere but unknown. Symptoms match a recall on a 2011 Ford Fusion but no recall on a 2012 Ford Focus

- Baton Rouge, LA, USA

problem #56

Oct 062016


  • miles


Purchased a used 2012 Ford Focus with 89,000 miles. I've owned the car for two years. I recently began smelling fuel. After filling the fuel tank I began looking for the source of the leak. I jacked up the rear of the vehicle and noticed a fuel leak and the fuel tank was plastic. I took it to a deal for the door latch recall and was informed it needs a fuel tank do to a crack on the top of the tank. The cost of the new tank installed is $1340 witch included the labor. There is no way a fuel tank should crack in four years. The vehicle has never been in an accident. There is a fuel tank recall on Ford Fusion and Lincoln millan, witch also have plastic tanks. This is reminding me of the 70's when american car manufacturing was terrible.

- Chandler, AZ, USA

problem #55

Sep 302016


  • 45,000 miles
I took my vehicle to tropical Ford in orlando fl for a recall regarding the transmission and clutch, which job had to be done 3 different times within 90 days. After I picked up the vehicle on the 2nd attempt the vehicle mysteriously developed a problem with the gas tank and some other sensors inside the tank and related to the fuel system. The technician told me that this was a known issue and that he could show me all the gas tanks they had replaced because they had a pile of them in the back. I was told that the problem was due to the design of the system and that Ford was aware of the issue but they were not doing anything to assist or take care of this serious issue which causes your car to stall and engine to turn off while driving in the highway or city. I called Ford warranty department and filed several complaints and each time I was told that this issue was not cover by the warranty and there was nothing they were willing to do regarding this matter. This issue puts lives at risk when a vehicle turns itself of while driving in the highway or city. This issue is putting drivers and families at risk. This issue started at the beginning of 2016 and I recently had the repair done at the same dealership mentioned above.

- Kissimmee, FL, USA

problem #54

Sep 232016


  • 80,000 miles
I went to Ford late September for my car stalling and was told my transmission was failing again. My transmission had already failed once on a 2012. Ford fixed it and then a couple days later my check engine light was on. I brought it back and Ford said my fuel tank had collapsed and that I would need to pay $2K to replace it. I'd never heard of fuel tanks not lasting the life of the vehicle. I did further research and found out Ford has released a tsb for this known issue which is a precursor to a recall. I am not sure why Ford would not cover a faulty fuel tank and I am not sure how this is not a safety issue when my car can stall or leak flammable liquid or fumes. I've read that other Focus owners have had theirs replaced twice or more so I am not confident Ford actually has a solid fix to the issue and I do not feel safe driving my car.

- Manassas, VA, USA

problem #53

Aug 182016


  • 74,000 miles
My 2012 Ford Focus has started to idle rough and stalls occasionally when slowing or stopped. After taking it to the dealer for service they informed me that the canister purge valve had stuck open causing suction in the tank and resulting in the top of the fuel tank to cave in. They said that I needed to have the fuel tank, fuel pump, purge valve and canister replaced for around $2000. This is a known problem with a tsb from Ford however there is no recall so I am forced to pay the dealer to fix the problem. With such a widespread problem Ford should own up to the defect and issue a recall.

- Bonaire, GA, USA

problem #52

Jul 142016


  • miles
My 2012 Ford Focus needs a new fuel tank, fuel pump, purge valve and canister per tsb 16-0062. It's because the purge valve was malfunctioning and has collapsed my gas tank (plastic) and I needed to replace the fuel pump, gas tank, fuel tube assembly. All cost $2000. Many others have this problem but it appears that there is no recall on this. This is something that should be addressed as a recall, not an "eff" you to the customer that has to deal w/ a known issue to Ford. When stopped, the vehicle would idle rough. The engine actually died on me in traffic one day. The check engine light came on w/ code P1450. Then my fuel gauge became highly inaccurate, showing a full tank of fuel when I may be at half or lower.

- Baton Rogue, LA, USA

problem #51

Jul 102016


  • miles
Car will stall out when stopped. Gas needle will not work sometimes. Echeck engine light will come on and go off when gas it put into the

- Conyers, GA, USA

problem #50

Jul 032016


  • 60,000 miles
June 2016 noticed a significant drop in my average mpg. Took vehicle into dealer who told me the purge valve was stuck open creating excessive vacuum on fuel tank causing the tank to warp and the fuel pump to bend.

- Houston, TX, USA

problem #49

Apr 282016

Focus 4-cyl

  • 10 miles
Ford Focus SE 2012 [xxx] purchased 08/25/2011. Since new, the vehicle shudder and shake because transmission problems. It was again on the dealer in May 2016 for 2 weeks, after having to wait 20 days for the parts to arrive, at pines Ford in pembroke pines, fl. During this repair also, one of the engine mounts was found broke and the dealer and Ford Motor Company refused to pay for the replacement and the labor, $ 250 dollars total. Really" for an engine mount? the dealership service advisor referred to the engine mount as a "tear and wear" part. Really? this is the first time in my life I have to replace an engine mount on a vehicle 65K miles old. What about all the shuddering and shaking to the engine and transmission component" since new, the car has been at the dealer in more than 8 occasions. In two of this occasions, it took at least 2 weeks to get the car back. The tcm has been replaced and reprogrammed several times, the clutch and or transmission in more than 2 occasions. The dealer service advisor has always tried to convince us that the shuddering and shaking is "normal" as he called. In two occasions the vehicle stall and refuse to come back to life until 30 minutes passed. During last month repair also a case was open with Ford Motor Company on 4/28/2016 [xxx] was closed by [xxx] without our consent. Case is still open and valid. Car is a lemon, plain and simple. ┐information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pembroke Pines, FL, USA

problem #48

May 242016


  • 68,967 miles
In October of 2015 the transmission failed completely while I was driving in the center lane of a major highway. The fault was in both the transmission control module and a broken seal and clutch. Even after repairs were made the transmission remains problematic. Then in May 2016 the fuel tank collapsed while I was driving it on ga 400, a major interstate connector. This was the result of a stuck valve. The fuel tank was replaced, however less than a week later, the fuel tank collapsed again while I was driving it, this time however my daughter and her friend were in the vehicle with me.

- Cumming, GA, USA

problem #47

Feb 172016


  • 125,000 miles
Car dies on highway while driving. Fuel system and sensors seems to be failing or fell apart inside the vehicle it will not show appropriate fuel levels. It stuttering after filling up to full tank. Vehicle is very dangerous to drive on a highway to work when fuel system is failing. Many complainst have been filed on other automitive websites and forums about this exact fuel system issue. Collapsed fuel system / fuel guage I just purchased this car 3 weeks ago and my previous Pontiac Grand Prix 2006 gave me less issues than this Ford Focus. Something really wrong is here with Ford, I think they have gotten to a massive point they believe they cannot be held responsible for there mistakes or recalls since they are too tied into the dependecy of all the people.

- Donna, TX, USA

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