Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
63,815 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus miscellaneous problems

miscellaneous problem

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2012 Ford Focus Owner Comments (Page 7 of 9)

« Read the previous 20 complaints

problem #49

Nov 152015


  • 46,000 miles


For the third time in six months, my car will not start. It was fortunately parked in my garage. There is power. The onboard computer has erased itself each time. Each time, I've been told its a transmission problem, and that its covered by warranty. It's gotten to the point where I don't even trust my car to drive it anymore.

- Alexandria, VA, USA

problem #48

Nov 082015


  • 58,000 miles
The left hand back door latch broke. The door will not latch and my wife is keeping the door closed with the seat belt. The car was in a parking lot and when my daughter got in the door would not latch.

- Copperas Cove, TX, USA

problem #47

Aug 162015


  • 75,000 miles
Car jumps from 2000 RPM to 7000 RPM immediately when wanting to go from 35 mph to 45 mph after being sluggish and almost hit another vehicle. At highway speed of 65, the car's power becomes so low it only goes 40 mph and had to put hazard lights on and get off highway. Automatic transmission but have to put foot on brake and other foot on gas in city traffic on hill or it slides back to almost hit vehicle behind me. Steering got so tight multiple times at 45 mph and all lights on panel came on and car stalled in middle of a major intersection and had to call police to ensure nobody hit my vehicle and direct other traffic. Car shudders and vibrates and nothing wrong with tires, rims, brakes and alignment.

- Washington, DC, USA

problem #46

Oct 152015


  • 55,100 miles


On 10/15/15 my car stalled and completely pulled back, died down to almost a halt then kicked into gear again, like a pull and let go motion. Out of nowhere, this gave me a scare since I was driving and could have been rear ended because of this complete stall in the middle of the road on N.E. 163rd street North miami beach towards biscayne blvd. Engine light went on and a screen message showed up asking me to service transmission now! I have had to park car until I figure what to do? this car has turned out to be a problem for me, first with the back driver side door latch where door just flew open while driving, (that's a different claim I have placed with NHTSA). I can't afford to keep fixing these problems appearing to this Ford Focus. Radio also went dead with a super loud disrupting pop sound and loud static electrical noises which could not be controlled by lowering volume or turning off radio, this loud pop sound startled me also while driving on turnpike from davie towards North miami beach. Would like to get Ford motor to recognize that my Ford Focus 2012 is a lemon, if not the right term then it's a product of shoddy parts used to construct this car.

- North Miami Beach, FL, USA

problem #45

Jul 302012


  • 5,000 miles
Ever since I have owned this car since May 2012 it has shuddered when driving, stalled while driving, and shakes and does not increase speed when the accelerator is stepped on. The car now does not even start when it is turned on, despite the battery being good. Car was towed into dealership several times and they supposedly fixed it. Did several repairs to it but to this date it still shudders and stalls while driving. The latest repair they did was to fix the alternator...we will see....have come to the conclusion this model has several defects and would term it as a lemon. It barely has 60,000 miles on it and a car this new should not be having these issues as they are safety issues and I fear for me and my childrens lives and safety as this car does not function safely and stalls when we are driving! when I expressed my concerns to Ford over these issues they took no action except to tape record my complaints...they do not care about these safey issues....the car has been in the dealership service center four times in the last four months....the last repair bill cost me $650....but I have no faith that they (Ford) have fixed the problems.....I am fearful to drive this car but I am a single mother and cannot afford to trade the car in for another as the Ford sales person told me no bank would loan me money on another car as I owed too much on this lemon that Ford has sold me....Ford was of no help and does not care....I told them that it would take someone dying in a car crash from these defects in order for Ford to do something about these issues.....these issues happen while the car is in motion and when it is sitting still...the car will not start and has to be towed into the repair shop...

- Steilacoom, WA, USA

problem #44

Sep 262015


  • miles
While pulling out of a drive thur my car suddenly became very hard to turn and a message appeared on the dash stating "steering assist malfunction". I was able to turn off the car and restart and the problem seemed to be okay. Now I am worried that this will happen again but in a more dangerous situation. There are many other complaints I have read about and it's not if it happens again it's when. Also tonight I experienced my rear right side door is not able to close at all. Which I have read numerous complaints about both of these safety concerns. That is a huge safety hazard, I am very thankful that I realized this before driving away with my daughter in the back seat. I will never buy another Ford again!!!!

- Wills Point, TX, USA

problem #43

Jun 172013


  • 11,716 miles


My Ford Focus was sold with a defective product.the transmission contains a defect that causes, among other problems, transmission slips, bucking, kicking, jerking, harsh engagement, premature internal wear, sudden acceleration, delay in downshifts, delayed acceleration, difficulty stopping the vehicle, and, eventually, transmission failure. These conditions present a safety hazard because they severely affect my ability to control the car's speed, acceleration and deceleration. These defects make the Focus extremely unsafe to drive, not only for the passengers in the Focus, but also for pedestrians and passengers of other motor vehicles, including families and children.

- Westport, CT, USA

problem #42

Sep 242015


  • 52,000 miles
Driver door latch would not latch door closed.

- Laughlin, NV, USA

problem #41

Aug 212015


  • 13,414 miles
I am the owner of a Ford Focus SE 2012 with a faulty driver door latch please upgrade recall to include Ford Focus dearborn, Michigan Ford is recalling 389,585 2012-'14 Ford fiesta and 2013-'14 Ford Fusion and Lincoln mkz vehicles to fix faulty door latches, the automaker announced on Friday "the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch, " the company said in a statement. "if a customer is then able to latch the door, there is potential the door may unlatch while driving, increasing the risk of injury there are two minor injuries and one accident linked to the recall "Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck an adjacent vehicle as the driver was pulling into a parking space, " the company said in response to a thorough NHTSA investigation that demonstrated a clear risk to safety, Ford is taking important action to protect its customers, " said NHTSA administrator mark rosekind in a statement sent to edmunds. "we are pleased that Ford is taking this proactive step for safety last month, NHTSA upgraded a probe into the 2011-'13 Ford fiesta for door-latch problems Ford identified the issue and we have been investigating it through our normal process, " wrote Ford spokeswoman kelli felker in response to a query from edmunds. "Ford is working cooperatively with the Agency and has discussed this recall with NHTSA Ford dealers and Lincoln dealers will replace all door latches. The recall begins on June 1. owners can contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140 390,000 cars being recalled by Ford to fix faulty door latches. | April 26, 2015 | Ford Motor Company

- Mcallen, TX, USA

problem #40

Sep 172015


  • 98,573 miles
While driving 65 mph on a large highway my 2012 Ford Focus turned it self off. The accelerator became unresponsive and the car lost speed quickly. Driving in the left lane allowed me to careen off onto the median without injury or accident. The car was unable to restart and was towed to the nearest Ford dealer. This is the second incident in which this car has exhibited a loss of power and shut off while driving. An authorized Ford dealer alleged to fix the issue the first time and a service notice had been recently issued. According to the service dealer the service notice may not be a factor in this dangerous situation.

- Deland, FL, USA

problem #39

Sep 142015


  • 49,000 miles


The driver's side door will not remain closed. The latch won't engage.

- Mesquite, TX, USA

problem #38

Sep 132015


  • 51,394 miles
The passenger side rear door opened while driving in a parking lot. It will not latch shut again. Ford has a number of recalls on other models but refuses to recall the Focus despite numerous complaints.

- Peoria, AZ, USA

problem #37

Sep 102015


  • 37,004 miles
Driver door latch failed preventing door from latching closed. Door could open while vehicle in motion

- Saint Cloud, FL, USA

problem #36

Sep 012015


  • 37,000 miles
When we were pulling out of driveway my fiance was sitting in front passenger seat. The door opened by itself and fell out. No injury. Upon investigation, the door would not latch. When taken to Ford, it was not under warranty and the cost was 502.00

- Chandler, AZ, USA

problem #35

Sep 062015


  • 51,560 miles
The car sat for about 2 hours in my driveway and when I went to start it back up, it wouldn't start. Lights came on, but the engine would not turn over. Upon further research, it looks as if it is a problem with the key fob programming, and not the alternator like people have been trying to say. This car is only 3 years old. It should not be having alternator issues. I've also seen many other cases of this same issue in this same model.

- South Chesterfield, VA, USA

problem #34

Aug 242015


  • 37,665 miles
Driverside front door locking mechanism fail to secure door as it couldn't be lock adding a safety hazard with only 37,000 + miles is unheard off this to happened on a car at this mileage.

- San Marcos, CA, USA

problem #33

Feb 032014


  • 50,000 miles
The vehicle's clutch has had to be replaced or reprogrammed about six or seven times now in the last two years. This is a known defect to Ford and they have issued a recall.

- Millington, TN, USA

problem #32

Sep 032015


  • 58,000 miles
My wife and child were at a red light and when the light turned green and the gas pedal was pressed, the vehicle did not move only revved causing the man behind her to inch very close behind due to the light then honking his horn and yelling. In addition, after my wife and child returned home, I went to run to the store only to find that the vehicle does not turn over, not even sound like its attempting to as there is no noise when turning the key. I believe the vehicle does not recognize what gear it is in, thus will not start and has always had erratic shifting and lurching tendencies. I do not know what to do now, I have a family of five I support and no money to fix this. How am I going to get to work!!! I still have 5 years to pay on this...ughhh. Trapped

- South Glens Falls, NY, USA

problem #31

Aug 222015


  • 52,000 miles
Rear passenger door will not latch.

- El Paso, TX, USA

problem #30

Sep 012015


  • 47,900 miles
Discovered drivers side door will not close, stay shut, latch, or lock properly. Door may be pulled or pushed open when parked or at any speed and latching mechanism will not keep door in place. This is a highly concerning safety issue as this resulted in recalls for the Explorer, 2011-2014 fiesta, 2013-2014 Fusion, and 2013-2014 mkz with the same exact mechanism.

- Fort Lauderdale, FL, USA

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