Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
63,815 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus miscellaneous problems

miscellaneous problem

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2012 Ford Focus Owner Comments (Page 6 of 9)

« Read the previous 20 complaints

problem #69

Apr 102016


  • miles


My driver door will not close and I took it to Ford they said it is the latch that broke told me they could not fix it as a recall but Ford fiesta is being recalled for the same part. Told me I could pay 450 bucks to fix it for a part that is being recalled on a different car but it's the same piece.. I have been driving with bungy cords attached to my door...if I had something to do with this I could understand but I didn't it is a piece on there car that broke and they need to fix transmission was a recall they fixed that and it continues to do the same thing as before

- Glendale, AZ, USA

problem #68

Apr 062016


  • 72,345 miles
While driving down the road the rear left side door flew open. It appears there is a problem with the door latch it will not close.

- Tolleson, AZ, USA

problem #67

Apr 112016


  • 70,600 miles
Today the front driver's side door latch failed while driving on the freeway. The door was closed and latch intact when I initially started the car and began driving then suddenly the door flew open while in motion and a notification appeared saying "driver's side door open." The issue happened so suddenly that I was forced to swerve to avoid hitting the vehicle driving to my left and nearly hit the vehicle to my right. I pulled over and attempted to open and close the door several times and engage the lock to see if the door would stay closed but was unsuccessful. I managed to get the vehicle to a nearby Ford dealership by holding the door tightly with one hand while steering with the other. At the dealership I was told that this issue was not covered under my gold level extended warranty that I had purchased and it would cost nearly 600 dollars to fix. Not only was the repair expensive, but the part was out of stock and would require my vehicle to stay in the shop for an undisclosed number of days, which forced me to rent a rental vehicle, incurring another cost.

- Corona, CA, USA

problem #66

Jul 122015


  • 60,000 miles


Back seat(drivers side) door latch failed on my husbands way home from work. The door flew open on a turn and all of his tools flew out the into the street. (he had my car because his Ford transit was in the shop for the transmission issues) we had to tie the door with a bungee cord. The other back door latch (passenger side) flew open on the freeway while on the way to a birthday party resulting in a lost present and cake. Now both back doors are tied so the doors don't fly open. I drive a canyon road to work and back everyday and going through a turn results in the door light coming on and makes the noise for when a door is open. We have tried going to Ford numerous times and they acknowledge that other years have been recalled but not my year and model. Ford has offered to "fix" the problem for a mere $700 dollars per door. I called corporate and received the same answer were sorry we know there is a problem but not for your year make and model. I now have a four door passenger car that only sits two people because the back doors are tied together. I pray everyday that my front drivers door and passenger door don't fly open. I have always owned a Ford and never had a complaint about them but it is hard to believe that they do not care about their customers safety. What if my grandkids were in the back seat and the door flew open with them in the car? I will never own another Ford this is a safety issue and big let down. Please help to open a recall for this year make and model. 2102 Ford Focus

- Lancaster, CA, USA

problem #65

Nov 162015


  • 52,000 miles
The rear passenger door loock does not stay locked, my grandaughter was riding in the rear passenger seat when the door flew open. Door ill not stay. Took the car to orange Ford in orange ca, where they stated there is no recall on this model even though there is a recall on the same year of Ford 2012 Fusion and fesitia for a know latch problem for the passenger doors. I also spoke to Ford Motor Companies customer service today and they also stated there is nothing they can do until the problem is recalled. I will have to pay for the repair. This is a real saftey problem which for is not taking responsibility for. What should I do?

- Anaheim, CA, USA

problem #64

Jun 012015


  • 100,000 miles
In 2015 after I started my car the power steering went out when coming out of the driveway at home. It use to come back on but comes off when car is parked then driven again. Now there is no power steering. On March 28, 2016, my car started honking twice when I push the lock button while the car is running on park and driving on the city street.

- Ardmore, OK, USA

problem #63

Dec 102015


  • 65,560 miles


Fuel gage not work, on highway 22 P.R. the low fuel warning turn on showing 66 miles to empty, but on a mile distance de distance reduces 7 or 8 miles, in abbout 6 and a half miles the car shut off without fuel at 4pm with heavy trafic, hard brakes and no power steering but no accident

- Washington, DC, USA

problem #62

Jul 012015


  • 45,000 miles
Cruise control won't engage. Sometimes it will work but most the times it doesn't

- Chattanooga, TN, USA

problem #61

Aug 072014


  • 27,388 miles
In August 2012 I went to close my drivers door and it would not latch closed. The safety latch had broken in the open position and my door would not close at all. I called the Ford dealer and they replaced the latch under the warranty. Then on February 27 2016 my daughter went to close the front passenger door, and the door would not latch shut. I had to tie the door closed with ropes to hold the door closed. Both times the car was parked. But again it was the door safety latch that failed and broke in the open position. 50% of the door latches on this car have now failed. I know there's an investigation ongoing about the door latches from Ford, and that my car is not part of the recall. Today, March 1 2016 Ford diagnosed the problem as a faulty door latch. They have yet to decided if they will cover the cost of the replacement part and labor. It's my personal belief that the remaining 2 latches on the rear doors will fail in time. It's my belief that Ford needs to replace all 4 safety door latches.

- Surprise, AZ, USA

problem #60

Feb 292016


  • 65,000 miles
Feb 29, 2016 was driving to work on freeway when I noticed driver door was not closed. I attempted to close door but it would not stay shut. I exit the freeway and repeatedly attempting to close the door. This has never happened to me before. I was afraid of what possibly could have happened. Not to me but to my girlfriend who is 5 months pregnant with our child. It is the car we bought for her but today I decided to leave her my truck. "better me then her" is what I was thinking. I immediately searched google to see what it can possibly be when I came across the recall Ford was having. I didn't see Ford Focus on there and was thinking "why the hell not" it seems to be the same problem. I came across forums of other have the same horrible experience. I also read of it happening to a women in Arizona who had her cost covered by Ford. I called my dealer where we purchased the vehicle and was advised that the Focus is not covered. I was given a call later during the day with an price of $682.56 to have it fixed. I called a 1-800-392-3673 to speak with Ford and express my concern and the terrifying experience of my drive to work. All I was told I can do is hold on to my receipt in case it is recalled in the future. I asked about the women in Arizona who had the same experience and why was her cost covered and not any of these other people. I was told hers was probably different. I was speechless after that. As our call came to an end all I could think about was all these complaints about door latches not closing and the accidents that can possibly happen at any given time without warning. No one is taking responsibility for the defected latches. Ford is no taking responsibility for the defected latches. How can they recall approx. 400,000 other models and not realize maybe the same thing is happening to the Focus.

- San Antonio, TX, USA

problem #59

Feb 292016


  • 155,000 miles


The first time was going down 93 in boston area with my family the car went into transmission failure why I was in far left lane the car wouldnt go over 20 and I had to cross over to the far left lane to treach the breakdown lane. Luckily my family was not in accident because it could've have been far worse. It did the same thing a second time when I was going down 293 area going to a doctor appointment. This may end up killing my family if it doesn't get recalled and fix. We don't have extra money to be repairing it ourself every time it decides to do this.

- Barnstead, NH, USA

problem #58

May 012015


  • 40,000 miles
Three of my 4 door latches stopped functioning completely. They did not work whether the car was stationary, in motion, driving, or turning. We had to tie the door handles to each other from the inside to keep them from flying open while driving. When you pushed them shut from the outside, they would bounce back open. This also caused constant warning lights/sounds from the dash. Ford stated there was a recall, but ours were not covered because my 4 door latches were packaged as a 4 pack whereas the serial numbers for the recalled latches were sold in individual packaging. So therefore, I was not covered due to a loop hole. The doors not shutting properly (ever) caused water to leak in and cause other problems such as the window motor shorting out. I reached out to corporate and customer service and was told they would not pay for the repairs. I paid for the repairs out of pocket because I had to.

- Brandon, FL, USA

problem #57

Aug 172015


  • 81,000 miles
Front driver side door will not consistently latch closed. Car was parked when I first noticed the door was ajar. Had to drive with the door immobilized by speaker wire and holding it with my hand until I had time to repeatedly close it in hope of it staying shut. After 45 minutes, it stayed shut until the few times I accidentally opened it without thinking which would result in similar adventures in getting it to close. Speaking to the dealership, they knew exactly what part I needed without much explaining of the problem and I was told my extended warranty would not cover it.

- Orlando, FL, USA

problem #56

Jan 082016


  • miles
This car has a clutch problem and Ford knew it and a recall was never issue. I now have to spend over $1400 to repair the car.

- Loganville, GA, USA

problem #55

Aug 122015


  • 18,111 miles
Door latches faulty, as in regards to NHTSA action number PE16001. Left front door latch failed, left rear door latch failed about two weeks later. Vehicle was parked in both instances. Doors would not close. Had to tie shut to drive to dealer for replacement of latches. At time of second incident, service manager sent me an email stating that Ford was now going to be replacing all door latches on this model when one failed. However, this was not done on my vehicle.

- Bakersfield, CA, USA

problem #54

Jan 252016


  • 54,000 miles
Rear driver side door opened while in motion on a highway and will no longer close.

- Augusta, GA, USA

problem #53

Jan 222016


  • 31,000 miles
When backing out of a driveway, a warning appeared on dash display indicating door open. As I pulled onto the street, the front passenger door swung open on it's own. I tried several attempts to close the door, but it would not latch. As of this date, I have not had it repaired.

- Palm Desert, CA, USA

problem #52

Dec 032015


  • 36,545 miles
Drivers door latch did not latch while parked. I pulled. Into a parking space and when I got out the door would not latch as if the spring was no longer working. I took it to the dealer and they were able to fix it the next day

- San Antonio, TX, USA

problem #51

Jan 042016


  • 29,500 miles
I purchased my car in June 2012. I have had to replace the clutch three times due to issues. I have had to have the roof liner reinstalled as it had come loose. Now, only a month after the $700 repair for the roof, I am now told to pay $950 to repair my brake booster which as broken and messed up the primary shaft. My car has less than 30,000 miles on it and is only 3.5 years old, yet seems to be falling apart now that it is out of warranty. I asked if I had done anything to cause the brake booster to fail, and was told "no, it is just a mechanical failure, " that I have to pay for because it is out of warranty. I was also told that there was no way that the mechanics could have seen the issue, even though it mysteriously started less than 2 weeks after I had it in the shop for over a week. After getting the roof liner and clutch reinstalled I was told that they had also updated all of the software in my car. A little over a week later the check engine light came on as I was stopped at a red light. I thought it was a software glitch as the light turned off when I started driving again. It happened once more about a week or so later, but it was at the same stoplight, so I thought it may be the particular angle of the car at that light or something, but resolved to take it in if it happened again. I was gone for 2 weeks for christmas break, then when I came back the low brake fluid light came on every time I was stopped for more than 30 seconds. I stopped driving my car until I could get it into the shop. So, with less than a month of driving my car since it was last in the shop, apparently $950 in damage was done that, while not my fault "could not have been avoided" and is something I have to pay for if I want my car to be safe to drive.

- Hanover, MD, USA

problem #50

Dec 152015


  • miles
Was driving down the road when my driver door opened.. the door will no longer latch and its very unsafe to have that happen someone can get hurt..

- Parker, AZ, USA

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