Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
63,815 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus miscellaneous problems

miscellaneous problem

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2012 Ford Focus Owner Comments (Page 9 of 9)

« Read the previous 20 complaints

problem #9

Jun 072015


  • 66,800 miles


I have a Ford Focus 2012 it has power lock on the doors. 3 doors lock with the remote just fine the door behind the drivers seat wont even close. It opens when I turn corners. This is a safety issues especially when I have small children, this car has had two recall fixes one with car rolling back even though it is an automatic and a transmission failure all due to electrical issues. I feel that the this is another one given that my passenger left rear door cant even be manually locked its only locked and unlocked electrically, there is nothing blocking the door to make it not close only the lock itself.

- Converse, TX, USA

problem #8

May 262015


  • 64,000 miles
Driver window worked only intermittently and then ceased altogether. Had the switch replaced. Now the passenger side front window is exhibiting the same early symptoms. It took only one week for the first window to fail, so it probably won't be long before we have to replace the second.

- Carlisle, PA, USA

problem #7

Jun 022013


  • 41,733 miles
While driving the car, I noticed that the car was shifting odd. There was no power in the low gears. Shifting from 1st to 2nd was very harsh. When I brought it to Ford they said I needed a new clutch. I bought the car with 30000 miles on it and was surprised by this. It was replaced under warranty. Then in September of 2014 I started having the same issues. During that time I had put on 40000 or so. Brought it back to Ford and they said it was a part that was "recalled". I had the seals and everything else replaced under the 14M01 recall. This included a new clutch again. Now it is May 2015, I have driven the car about 20000 or so from the last time I had any work done and all of the symptoms of my last to repairs are back. I need another new clutch (this will be the 4th in the car). Considering all of my driving is on the highway this not good. It is a safety concern.

- North Kingstown , RI, USA

problem #6

Sep 062013


  • 25,600 miles


The Focus has a manufacturers problem with the transmission clutch. It often breaks and often leaves me stranded. It will stop accelerating or get stuck when accelerating on the highway and I've almost had a few accidents because of it. I have also been stranded on the side of the road because of it late at night. Ford has fixed it four times now with no resolution. They say its a common problem that they can patch but not exactly fix.

- Cary , NC, USA

problem #5

May 052015

Focus 4-cyl

  • miles
I have been to my Ford dealership 10 times last year and 4 times already this year. I have multiple check engine light that came on and each time they replace a part on my car. I had my car last week for service and now it's back this week again for service. I have all my repair receipts and I am completely sadden that Ford cannot do anything for me as I called the Ford cooperate office and have their specialist looked at my case and I am having the same issues. My car shuts off on me so many times while driving with me 1 year old son in the middle of the street. They will fix it today and next week I am back in the shop. They have my car more times in the shop than I have on the road. I am extremely tired! I told them to test drive my car each time they "supposedly fixed" my issue and the problem remains the same. I have spoken to [xxx] at the cooperate office in Florida ( 1866-631-3788) ex [xxx] and he has never solved my problems or return any of my calls. --at present writing this issue I am scheduled for another "repair". another check engine light situation. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Miami, FL, USA

problem #4

Apr 162015

Focus 4-cyl

  • 30,000 miles
While towing this car behind my motorcoach four-tires down, per Ford manual and current rv safety practices, the Focus' passenger-side rear tire had a blow out. The tire came completely off of the rim. All four Focus tires were checked two days before and pressures were at spec. With no sign of leaks or apparent damage. The tires are Michelin defender tires with about 14,500 miles on them and purchased in April of 2014. This blow out was a complete surprise, for the tires were in apparently very good condition, I did not run over any road debris and I was traveling at 55 mph. I have photos of the blown out tire and will provide them upon request. Thank you.

- Burlington, MA, USA

problem #3

Feb 192015

Focus 4-cyl

  • 32,000 miles


Car lost power and engine light came on while traveling southbound on I-95. Underneath parts and lower body panels caught fire and melted. Vehicle was towed to the paul clark Ford dealership in yulee, fl. Where it was discovered the engine had experienced a catastrophic engine failure. There was a hole a little smaller than a basketball blown out of the bottom of the crankcase with the oil pump and pieces of the engine laying on the shield covering the oil pan. The car had just been fully serviced with it's routine oil change, recommended service routine, etc by same dealer. Even though the vehicle is under full warranty, nothing has been done to repair the vehicle as of yet. Ford is conducting an internal review and said it could take up to 90 days before a determination is made. They also have not offered a loaner vehicle or a rental car to the owner while this process is taking place.

- Fernandina Beach, FL, USA

problem #2

Feb 172015

Focus 4-cyl

  • 92,000 miles
I have had to take my car into the Ford dealer 5 times in the past 2 months and roughly 15 times in the past year for the same issue, it is under warranty. When I am driving at or around 35 mph my transmission will make a grinding noise and I will lose all power and the car will need to be restarted. I have paid ridiculous amounts in repairs and rentals. I am told that the transmission and clutch is under warranty until 100,000 miles. I am still being charged. This is a safety hazard, I lose all power and have to restart the car in the middle of intersections, and when entering the on ramp to the highway. The techs have told me "it is supposed to drive like this" but I seriously doubt that. Ford has acknowledged that my car has a bad clutch and that the clutch is under warranty, but I was told that the part is on national backorder and it could be up to 6 months before it is repaired. I have been told to just keep driving it, when I asked if it was safe they said "probably not, but it is more of a personal problem of mine". this is an on going problem, and I have zero confidence that it will ever be resolved. Ford has had me replace everything that is not under warranty in the past 15 months and the same exact problem persists, now I am being told that it is the clutch in my automatic transmission which is under warranty but "it is not a high priority for the dealer" so ill have to wait it out and keep renting cars to keep my job and stay mobile. Basically Ford wants me to drive the car until I total it due to their faulty transmission and buy another car, or total it and die and not bother them any more, but hey they already have my money. This is why people don't buy american they way they should, the cars don't run properly and the customer service for these companies is atrocious and unsympathetic to the needs of their customers.

- Kettering , OH, USA

problem #1

Sep 182013

Focus 4-cyl

  • miles
Shutters/ grinding noise/ tugs and jolts at low speeds and up hills. When in bumper to bumper traffic message on dash, overheating transmission pull over wait 8 minutes.

- Spring Valley, CA, USA

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