Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.

The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.

And while you wait for your steering to disappear, you'll be greeted with a transmission that shudders, vibrates or won't shift at all.


really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
14 / 1
Average Mileage:
79,798 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Focus steering problems

steering problem

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2012 Ford Focus Owner Comments (Page 7 of 18)

« Read the previous 20 complaints

problem #225

Oct 012015


  • 43,000 miles


Power steering assist indicator comes up intermittently when starting the car or while driving and it is extremely difficult or impossible to steer the car. Now it has not gone off for days and I am unable to safely operate my vehicle. It has happened to my mother a couple of times on the highway and she almost got into an accident at 70mph. Ford needs to address and correct this before there are anymore accidents or deaths. They did it in their other vehicles, why did they leave out the Focus"?? and for that matter, when is the NHTSA going to finally step in???"

- Manahawkin, NJ, USA

problem #224

Jun 022016


  • 26,300 miles
In 2012 I purchased the vehicle from future Ford in sacramento California. Over the past four years, the car has problems with the transmission, PCM module, transmission control module, clutch, starter, steering wheel, electrical system. I took the car to two Ford dealerships for repairs. The service technicians cannot repair the car. I contacted Ford Motor Company many times and they refuse to refund my money and recall the vehicle the car is very dangerous to drive and a risk to my life and safety. Updated 07/19/16

- Sacramento, CA, USA

problem #223

May 262016


  • 51,322 miles
Takata recall // for several months I have experienced the power steering going out on my car. Most of the time it happened as I started the car. I was able to turn off the car and start again and it was fine. Few times I was driving and the power steering went out. I looked online and see other Ford cars are under recall for rhis problem but not for my Focus. Ford obviously is aware of this problem and is ignoring it. So does someone have to die before Ford takes notice of how many cars they manufactured are faulty and they are putting us comsumers at risk every time we have to be on the road. Not everyone can afford an extended warranty or the expense of getting problem fixed. And it should not be up to the consumer to fix faulty car made by Ford, it is Ford that needs to place recall on this car and fix to have all thier consumers safe on the road. If not I can guarantee I will not recommend anyone to buy Ford.

- San Antonio, TX, USA

problem #222

May 212016


  • 66,000 miles


Electric steering gear out. $1650 dollars to replace at the dealership. This is an ongoing issue with Ford's bad design of electronic steering. 150 plus complaints with crashes and deaths. This is my 20yo daughters car and thank god she wasn't driving it when it went out. Basically a yard ornament now until we can afford to fix it. Still making the payments but no chance of driving the hazard to the road car.

- Piggott, AR, USA

problem #221

Oct 252015


  • 88,000 miles
The contact owns a 2012 Ford Focus. While driving 25 mph, the power steering light illuminated and the steering wheel became difficult to turn to the right. The vehicle was towed to a dealer where the steering gear was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.

- Ft Wayne, IN, USA

problem #220

Apr 262016


  • 71,000 miles
The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the power steering seized without warning. The contact was able to stop and restart the vehicle where the vehicle resumed to normal. The contact stated that the failure recurred approximately two weeks later. The vehicle was taken to the dealer where it was diagnosed that the power steering had failed and would need to be repaired. The manufacturer was notified of the failure. The failure mileage was 71,000.

- Lenoir, NC, USA

problem #219

May 062016


  • 72,000 miles


The contact owns a 2012 Ford Focus. While driving 25 mph, the steering failed and a "steering assist failed" message displayed. The contact pulled over and turned off the vehicle. When the vehicle was restarted, the steering returned to normal. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 72,000.

- Anaheim, CA, USA

problem #218

Apr 152016


  • 126,000 miles
The contact owns a 2012 Ford Focus. While driving approximately 30 mph, the power steering seized and the power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering gear moduler needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 126,000. Updated 06/29/16

- 904-545-9012, FL, USA

problem #217

Apr 252016


  • miles
I have had transmission problems from day one. The car studded and stop from time to time. I almost got into an accident with my daughter when the car suddenly stopped on me because of faulty transmission. The radiator also went out. The steering gear locked up on me while I was driving and I almost had an accident with my kids in the car.

- Houston, TX, USA

problem #216

Mar 262016


  • 78,000 miles
The display on the dash reads "steering assist fault". it started as an intermittent failure that happened once the car was first started, the problem would go away after shutting down and restarting, that had been happening for a couple weeks. Now it is a consistent problem. There is absolutely no assist in the power steering, makjng the car very difficult to maneuver at normal driving speed and near impossible to maneuver at very low speed, e.g. during parallel parking, U-turns, sharp turns, etc.

- Philadelphia, PA, USA

problem #215

Apr 042016


  • 82,000 miles


Steering freezes, makes a very dangerous moment, door window doesn't suddenly work. Feel a recall should be in effect, chosen states have a recall on the steering, but not in Texas, I'm a senior citzen, living off gove. Benitfits, can't afford the price to fix, the vehicle was stationary, and one time in motion.

- Mesquite, TX, USA

problem #214

Apr 062016


  • 77,600 miles
The contact owns a 2012 Ford Focus. While driving approximately 45 mph, the steering seized without warning. The contact drifted the vehicle over to the shoulder. When the vehicle came to a complete stop, the steering ability returned. The dealer diagnosed the failure, but it was unable to be duplicated. The approximate failure mileage was 77,600.

- Ocean Shore, WA, USA

problem #213

Apr 042016


  • 95,000 miles
Started car and put it in gear to begin driving out of driveway. Got a message in the info system that said "steering assist fault" ( think that is what it said) the car had no power steering. Extremely hard to turn the wheel at all. Shut the car off and restarted. Same thing. Shut the car off and started it later in the day to take it to the dealer and the error was gone and the power steering was fine. Dealer said there were no codes to read. They could not reproduce the problem so nothing was done. Scared to drive an unsafe car.

- Wixom, MI, USA

problem #212

Apr 042016


  • 96,000 miles
Received "steering assist fault " and complete loss of power steering. I had just begun to drive out the driveway. Fortunately I did not make it onto the road.

- Wixom, MI, USA

problem #211

Mar 082016


  • 64,000 miles
Steering went out at starting the car. This was just hours after dealer repaired some recalls., has never come back. "steering assist fault service req'" read out on dash. One Ford dealer wants $125 to look at it after I mentioned steering. Another has refused to answer calls. I discovered that dealers were warned about problems with steering but did not notify owners.

- San Antonio, TX, USA

problem #210

Jun 012015


  • 100,000 miles
In 2015 after I started my car the power steering went out when coming out of the driveway at home. It use to come back on but comes off when car is parked then driven again. Now there is no power steering. On March 28, 2016, my car started honking twice when I push the lock button while the car is running on park and driving on the city street.

- Ardmore, OK, USA

problem #209

Mar 232016

Focus 4-cyl

  • 15,924 miles
My 17 year old daughter was driving to basketball and all of the sudden she lost all power steering N it all locked up. Thank gosh she was on a straight a way. I looked up to see if there any recalls N there's not. I have called Ford 1800-392-3673 they said thy hv no complaints. I told them all the ones I saw on this sight but thy said they need anyone that has had this problem to call Ford directly 1-800-392-3673 then hopefully thy will put a recall. So please everyone call Ford N complain about the lost of power steering so we can save lives. Thank you

- Boonsboro, MD, USA

problem #208

Mar 232016


  • 15,922 miles
The contact owns a 2012 Ford Focus. While driving approximately 35 mph, the steering locked. The contact turned off and restarted the vehicle and it resumed normal operation. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 15,922.

- Boonsboro, MD, USA

problem #207

Mar 132016


  • 3 miles
While driving M power steering goes out. Also when first start car will indicate problem with power steering. Will have to turn off car then start again to resolve issue. I started few months ago and has become progressively worse. I hope they recall this before someone gets hurt.

- San Antonio, TX, USA

problem #206

Mar 032016


  • 78,000 miles
Went to start my 2012 Ford Focus SE on 3/3/16 and immediately received a message stating "power steering malfunction". the steering wheel felt like it locked up and was very difficult to turn. Thank goodness I was in my driveway and not on the road with my kids in the car! we were able to get the car to apple Ford in columbia md where they ran diagnostics and said we need to replace the the steering rack, which will cost $1,950!! after reading the forums, complaints and pending lawsuits online, it is clear that this is a common issue where several models are being recalled. My VIN has not been associated with that recall, but I'm desperately hoping that it will soon. This is an electric issue causing the power steering to fail, and it's happening to so many Ford owners. Please take action!

- Odenton, MD, USA

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