Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one --- it's always been a headache.


really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
39,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus body / paint problems

body / paint problem

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2013 Ford Focus Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #13

Jan 192016


  • 86,000 miles


Trunk opens randomly while driving. No buttons are pushed, opens on its own while moving, even at speeds of 65mph. This is a recurring issue that has been going on for 2 months, and has been reported to the auto dealer (bob hurley Ford in tulsa, Oklahoma. Currently has 86,000 miles on vehicle, purchased new. Will put the last date it has happened, because this is not a one time issue.

- Pryor, OK, USA

problem #12

Jan 202016


  • miles
The trunk doesn't remain closed. This has been occurring for almost a year. While the vehicle is in motion, the trunk will randomly open. It doesn't matter what type of road I'm traveling on, I.e. residential streets, major streets, the freeways. I have removed all items from the trunk and the problems continues to persist. The car dealer has not deemed the trunk latch as defective as they find nothing wrong with it. This is a serious safety hazard as there is no warning when the trunk will pop open.

- Sterling Heights, MI, USA

problem #11

Jan 132016


  • 49,000 miles
Door latch faulty and flies open when driving.

- Zachary, LA, USA

problem #10

Nov 172015


  • 51,000 miles


On two separate occasions, the driver side rear door and passenger side rear door of my 2013 Ford Focus have swung open whilst driving due to a faulty door latch. It occurs after I have closed the door fully with no hazard lights on the dash to warn of any problems, such as the door ajar message. Due to the forces of turning the vehicle and or simply driving the door flies open without warning. This could potentially harm the passengers in my vehicle. Not to mention other vehicles or pedestrians my door could hit. This is the second time this has happened, each time it leaves my vehicle immobile due to the door chronically refusing to latch. This is a two year old vehicle. It is frankly unacceptable that this absurd a problem should persist to endanger myself, my family and others. I am severely disappointed with Ford quality, not to mention utter lack of concern for its customers safety.

- Scottsdale, AZ, USA

problem #9

Aug 192015


  • 43,000 miles
Last night I hit a deer going 70 miles per hr. On the highway. My leg airbags deployed but my steering wheel did not only the clips came out. Due to knee airbags I have huge bruises on both legs. I feel that the steering wheel has a defective airbag since it did not deploy. If I had hit a tree instead of a deer its possible I would not be here to file this it did not protect me at all.

- South Ryegate, VT, USA

problem #8

Aug 092015


  • 86,000 miles
The drivers door came unlatched and opened while vehicle was turning. 2013 Ford Focus was checked out by Ford dealer and said there has been recalls on other Ford latch problems but none on this vehicle, although it has a similar latch as the fiesta and Fusion, luckily my son had his seat belt on or he would have been thrown out of the vehicle.this is a major safety issue that needs to be fixed. The door can just unlatch at any time due to a faulty spring mechanism.

- San Tan Valley , AZ, USA

problem #7

Jul 252015


  • 50,000 miles


I was making a right hand turn and the drivers side door on my 2 year old Ford Focus flew open. It almost hit an oncoming car causing an accident. Now the dow will not close at all.

- Coachella , CA, USA

problem #6

Jun 182015


  • 44,235 miles
When closing front passenger door closes, door latch will not keep door securely closed. Door will open on the slightest push and will open when turning vehicle. If passenger is not wearing seat belt or if seat belt is not fully pensioned, a passenger may fall from moving vehicle. Engaging door lock will not secure door. With lock engaged door will still open without release door latch. Door latch will not engage.

- Glendale, AZ, USA

problem #5

May 272015


  • 9,980 miles
During normal operation of the drivers side door, all of a sudden the door will no longer stay shut. The latch to hold the door close would no longer latch in place, so you could pull the door open without any force. We had to tie the door closed in order to get the vehicle into the dealership for service.

- Gilbert, AZ, USA

problem #4

Dec 052013

Focus 4-cyl

  • 7,200 miles
I was entering a car port that has a slight 2 degree downward slope to the front of the car port. The vehicle's engine seemed to accelerate slightly while depressing the brake and go through the car port front overhang. The current driving conditions adequate (the weather -very cold, snowing but carport was clear underneath) before and since the repair the transmission seems to hesitate to engage momentarily on deceleration and acceleration operations.

- Southfield, MI, USA

problem #3

Apr 302014

Focus 4-cyl

  • 15,995 miles


I was going to pick up my wife from work as usual. I am a very safe driver especially around corners. I was not driving more that15 mph when the car accelerated by itself. To avoid hitting a parked car I had to turn the steering wheel to the right. I went up on the driveway area. I hit a concrete wall portion or a driveway. Totaled the entire front right. Axle is broken. Air bag never deployed. Several months back they had to put in a brand new transmission. The car is just now 1 year old. It could not go up hills, park up hills. Transmission would turn off. Now it accelerated on it's own. My wife told me from the beginning this car is a lemon. I liked it so did not want to believe it! now I have to. I am still stiff all over. I have reported this to Ford auto body and my dealer. I hope they will be honest about all this. I do not feel I should be marked badly by my insurance or have my premium go up when this is not my fault. I hope Ford will at least help me out with a new replacement car for this lemon they sold me! now they will put through a claim on my insurance to repair the damage done to the wall. I hope my insurance premium will not go up. I should not have to held responsible for this when Ford has known about this problem for years and has many complaints. This I was not even aware of!

- Sherman Oaks, CA, USA

problem #2

Sep 212013

Focus 4-cyl

  • 9,676 miles
Driving into work one morning, I was following behind another vehicle at a low rate of speed, almost to a stop when I then turned into a parking spot, pushed the gas pedal and the vehicle did not accelerate so I then pushed the gas pedal again and the vehicle surged forward at a much faster speed than usual and the vehicle slammed into the wall of the parking structure in the space I was attempting to park in. On other occasions before this, I had experienced hesitation while pressing down on the gas pedal but nothing like what happened the morning that the vehicle surged forward, hitting the cement wall in the parking structure.

- Pinckney, MI, USA

problem #1

Dec 202012


  • 1,000 miles
This is a copy of complaint sent to Ford... "the hood on my one month old Focus has popped four (4) times. Today I brought it in to my dealer (rt 23 auto mall, butler, NJ) and was told there was nothing wrong with the car. It "may" be my foot activating the hood latch. If my foot can open the car hood, you have a serious design problem. (which we already know from the other design issues the Focus has). This is a safety issue!!! Ford should remove all Focus' from the road immediately. My dealer agreed and gave me a loaner. They will be contacting you Monday to resolve this issue. If I was able to test drive the Focus for more than an hour, I probably (definitely) would not have purchased it. I had convinced myself to buy an american made car, but I was wrong!"

- Lake Hiawatha, NJ, USA

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