CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.
Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.
10.0
really awful
Crashes / Fires:
18 / 8
Injuries / Deaths:
11 / 1
Average Mileage:
41,249 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2014 Ford Focus. Consumer writes in regards to several safety recalls received on vehicle after purchase. The consumer stated the transmission would slip while traveling uphill with the cruise control activated, the headlights shut off, and the engine would knock.
My Ford Focus 2114 keeps stalling at random while on the highway I needed it towed to jack madden Ford norwood mass 2 times but it has stalled and would eventually restart. They told me it was fixed all 3 times that it was at the dealership.but it still happens it happened again on 11/02/2018. Please help me with this issue before I or a family member gets killed or seriously injured. Thank you.always moving
This car suffers from the powershift transmission issue that causes dangerous jerking and acceleration issues. I have contacted Ford regarding this and they state this car is not covered under the extended warranty and I have to pay for the repairs myself which will run 2K. This car was just purchased used 3 months ago and is dangerous. How this car does not fall under the extended warranty, I don't understand.
I payed $372.24 for a fuel system problem I was having problems were engine was stalling, vapor managementvalve was replaced.now there is a recall that is not complete.why am I being chatged for this recall?I would come to a stop sign or a red light and my car would turn off.this is not first time I take my car to Ford I also had to take it in for transmission recall.
- El Paso, TX, USA
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Driving and vehicle completely shutdown after a loud crunching noise coming from the front of car. A bunch of codes flashed across the dash. Vehicle wouldn't start. Had to tow it home. The transmission light stays on now when I turn key on.
Takata recall amongst the known recalls, is a lot of unsaid issues with this vehicle. It started with the tcm. When I had the dealer fix it, the codes were showing ok but the vehicle continued to display the same issues when trying to accelerate. For some reason when driving, it seems as if I'm driving a manual vehicle instead of a automatic. The clutch is giving me problems. It tend to get stuck in the hill assist mode. A few weeks ago my car just died. It seemed to be the battery. When replaced it was ok for a day or so. I had it checked to see if my alternator was bad. It both places stayed it was fine. Periodically it would stop. It didn't seem like there where any determining factors on when (like cold or hot weather). So I drove it less. One day when driving, going 46 mph, it just shut down. The screen showed 'not in park', starting system fault and it would not allow me to place the vehicle in neutral. It then began to start and stop whenever. The grounds were checked, the starter, the alternator, the fuse and orhers. My horn would sometimes go out for days, up to weeks. When trying to start the car, it would eventually flash 'normal mode'. it's so many things going on here! I fear all the time with this car. When the tcm started acting up, it stopped while driving too. I'm a mother of 5, I've has this car for 4 years as for the past 2yrs I've been living in fear of my children and I dying in this car. I've spent more money buying rentals and having others assist with transportation when this car acts up, I could've paid half of my last 2yrs off. This is not fair because everyone doesn't have the ability to just get up a go trade in a car or walk away. I've been having different problems for over 2 yrs now but when it shut off while driving on the highway, it was in the beginning of September 2018 (this month) it got worst and I had it towed to the dealer.
Hello, I'm seeking help from your department as I am an owner of a Ford 2014 Focus. I've had three transmission/clutch replacements after purchasing the car brand new in 2014. Usually the car becomes unstable/jerky when driving which signalled a clutch replacement. However over the past two months after two more clutch replacements the transmission/engine ceased while driving in towson md inner city streets. The first being exactly over two weeks ago and which a new clutch was installed. I picked up the vehicle and two days later called the delearship stating it is still not driving right. I could feel something was wrong. I noticed sudden jerks and what seemed like the transmission was wearing off again. I was informed by the service person mike mazor that this is normal and the adaptive systems will have to get used to my driving pattern and to give it 1000 miles. I expressed my concern that something needs to be done because the vehicle felt unsafe to drive. Two days later while traveling on interstate route 40, the car suddenly decelerated, made a loud roaring sound and when I pushed on the pedal it seemed as if it was on neutral and did not want to move. All I heard was the engine rerve. Extremely panicked and scared I quickly moved over to the yellow line without causing an accident or injuring myself. I had the car towed to the delearship closeby as I felt very unsafe driving any further. I was informed today by alpacker Ford that they worked on the vehicle and the engine light is no longer on, the car runs just fine. They will be doing one more test tomorrow to see if they can replicate the problem. I'm totally baffled as to how the engine light turned off or why they can't find the issue. I'm afraid this car is going to cause a terrible accident if I keep driving and and pleading help from your department to get Ford to find the fault and fix urgently.
Car shut off completely while moving 25 miles an hour on a local street.. battery was functioning perfectly. When looked at by the dealer was told starter motor was dead, this also later confirmed by repair technician at another facility (riverside service). Starter motor would not have had anything to do with the vehicle shutting off completely while in motion. At the same time starter motor was replaced, 2 ignition coils were identified as failed or failing. In the last 9 months a total of 4 ignition coils have failed. Ford has not identified the problem with the vehicle, merely replaced broken parts. They have not addressed in any way the dangerous condition posed by my car's stalling on an active roadway.
Vehicle transmission will not shift promptly, RPM's rev over 3 to 4 RPM's before shifting casing jerking, shuddering, jolt car backwards coming to a slow and steady stop. Red warning lights on dash console indicating emergency problem & unsafe to drive.
When I drive my vehicle, I believe the transmission is having problems with shifting gears. It shakes really bad when I'm getting up to 20 mph then it some what stops. The car will ideal real loud or the rpms will go up high for no reason when I'm at a stop. Sometimes the rpms will go up high when I'm on cruse control as if I'm pressing the gas down (fast and all the way to the ground) but I am not.
All since purchase in Jan 2014. Within a few months of new purchase: Electrical issues and errors unknown to Ford, need for transmission swap, 2 or 3 recalls re transmission and door replacement, horn stopped working (while in 65mph traffic I95 and almost in an accident). Constantly in shop and continual issues with stalling (once, stopped in 65mph traffic on major interstate I95 in left lane), synch and phone system has never worked correctly. 3 weeks ago, after stopped at a traffic light in rush hour traffic in philadelphia, depressed gas pedal and went in total reverse! did this twice before completely turning car off and had to be towed.
The contact owns a 2014 Ford Focus. While driving low speeds, the vehicle experienced a loss of power. The contact also stated that the fuel gauge fluctuated and the check engine warning indicator illuminated. An independent mechanic diagnosed that the fuel delivery module malfunctioned. The dealer was not notified of the failure. The manufacturer was notified and transferred the contact to NHTSA. The failure mileage was approximately 70,000.
Shuddering so bad that car shuts off while driving on the highway. 60 to nothing. Nearly hit. Shuddered leaving stop signs and intersections- nearly hit. Fuel system issues- bowed gas tank in the heat. Could have exploded. In shop 8+ times since new. Ford customer care nor Ford dealership will resolve.
The contact owns a 2014 Ford Focus. The contact stated that the vehicle accelerated and jerked when engaged in the park position. In addition, the check engine indicator illuminated. The failure recurred several times. The vehicle was taken to sawgrass Ford (14501 w sunrise blvd, sunrise, fl 33323, 954-851-9000), but the technician was unable to diagnose the failure. The failure recurred and the vehicle was taken back to the dealer where the power clutch was replaced. The failure recurred and the vehicle was towed back to the dealer; however, the failure was unable to be duplicated or diagnosed. The vehicle continued to accelerate and jerk. The vehicle was towed back to the dealer and the power shifter was replaced, but the failure occurred the next day. The vehicle was towed back to the dealer. The manufacturer was made aware of the failures and offered to buy-back the vehicle as a down payment for a new vehicle. The vehicle was not repaired. The failure mileage was approximately 36,000.
My car is not able to drive in reverse. It is not able to go over 40 miles per hour. It does a jerking while changing gears. It also do this while in park with key in and with key out. It is currently at Ford for repairs and they are stating it does not have a recall on this model. I called yesterday and emailed to explained the issue and they stated it was on the list. Now they are stating it is over $2000 to fix.
Car shakes violently and jerks when accelerating, car has been repaired twice before for this problem, once at 29000 miles, 2nd time at 38000 and now doing it at 62000.
From a complete stop to moving the vehicle has a little bit of shaking when going into first and second gear also the break light on the passenger side does not work but everything else with that light works.
The contact owns a 2014 Ford Focus. In rainy weather conditions, the vehicle failed to start and the check engine indicator illuminated. The contact also mentioned that the vehicle hesitated when the gears were manually shifted. The vehicle was towed to crouse Ford (11 antrim blvd, taneytown, md 21787) where it was diagnosed as a possible flood vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,500.
A D V E R T I S E M E N T S
- Whitehall, NY, USA