Technical Service Bulletins (TSBs) for the 2021 RAV4 Hybrid are official communications between Toyota & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
TSB: Some 2019 ? 2023 model year RAV4 and RAV4 Hybrid vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Read More »
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 ?2022 MODEL YEAR RAV4 HYBRID AWD Read More »
TT: Some 2021-2022 TMMK built vehicles with A25A-FKS/FXS engines may exhibit an oil leak from the No.2 Oil Pan. This issue is currently under investigation Read More »
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). Read More »
TSB: Some 2019 ? 2021 model year RAV4 Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) stored: ?P0AA649 (Hybrid/EV Battery Voltage System Isolation Internal Electronic ... Read More »
TT: Some 2021-2022 TMMK built vehicles with A25A-FKS/FXS engines may exhibit an oil leak from the No.2 Oil Pan. This issue is currently under investigation. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
TSB: Some 2019 model year Avalon Hybrid, 2018 ? 2019 Camry Hybrid, and 2019 ? 2021 RAV4 Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor ?A? Signal Plausibility Failure). Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TSB: Some 2020 ? 2021 model year TMMC and TMMK built RAV4 and RAV4 Hybrid vehicles may exhibit damp carpeting in the front floor area. This may be due a condition in which the inside of the HVAC drain cooler hose is obstructed with plastic. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes ... Read More »
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes ... Read More »
DP: Toyota has received customer reports of certain 2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Read More »
RL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Read More »
DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
TT: Some 2019- 2023 RAV4 HV vehicles may duplicate an abnormal noise (Growl, Humming and/or other) from the Hybrid T/A and/or MGR at various vehicle speeds and normal drive conditions Read More »
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. Read More »
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »
TSB: Some 2019 model year Avalon Hybrid, 2018 ? 2019 Camry Hybrid, and 2019 ? 2021 RAV4 Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor ?A? Signal Plausibility Failure). Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: Some 2019 model year Avalon Hybrid, 2018 ? 2019 Camry Hybrid, and 2019 ? 2021 RAV4 Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor ?A? Signal Plausibility Failure). Read More »
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). Read More »
TSB: Some 2019 ? 2021 model year RAV4 Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) stored: ?P0AA649 (Hybrid/EV Battery Voltage System Isolation Internal Electronic ... Read More »
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. Read More »
TT: Some 19CY LG DCM equipped vehicles may not be able to complete the firmware update due to not having an active account or waived services during the trial. Follow the steps below to enable ?Temp DCM Activation?. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and ... Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and ... Read More »
TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery ... Read More »
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Read More »
TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will ... Read More »
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 ?2022 MODEL YEAR RAV4 HYBRID AWD Read More »
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
DP: Toyota has received customer reports of certain 2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Read More »
TT: Some 19CY LG DCM equipped vehicles may not be able to complete the firmware update due to not having an active account or waived services during the trial. Follow the steps below to enable ?Temp DCM Activation?. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Read More »
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. Read More »
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). Read More »
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. Read More »
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. Read More »
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and ... Read More »
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in this bulletin to address this condition. Read More »
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. Read More »
DL: Although the roof rails are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
RL: The specific condition covered by this program is roof rail water leaks from the roof rail mounting clips due to deterioration of the seal of the roof rail clips. Read More »
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in this bulletin to address this condition. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. Read More »
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. Read More »
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. Read More »
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. Read More »
TT: Some 2021-2022 TMMK built vehicles with A25A-FKS/FXS engines may exhibit an oil leak from the No.2 Oil Pan. This issue is currently under investigation Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. Read More »
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. Read More »
TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and ... Read More »
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and ... Read More »
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for ... Read More »
TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Read More »
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. Read More »
TT: Some 19CY LG DCM equipped vehicles may not be able to complete the firmware update due to not having an active account or waived services during the trial. Follow the steps below to enable ?Temp DCM Activation?. Read More »
TT: Some 19CY LG DCM equipped vehicles may not be able to complete the firmware update due to not having an active account or waived services during the trial. Follow the steps below to enable ?Temp DCM Activation?. Read More »
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Read More »
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. Read More »
TT: This condition is currently under investigation. Applicable vehicles are those with one or both DTC's listed and / or static or distortion heard while listening to AM Radio stations when in gears other than Park (P). Read More »
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. Read More »
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. Read More »
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. Read More »
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. Read More »
TT: DTC P1AC000 is currently under investigation. Please create a TAS case and contact TAS for instruction prior to diagnosing or repairing the vehicle. Read More »
TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. Read More »
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. Read More »
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. Read More »
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. Read More »
DL: Although the roof rails are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Read More »
RL: The specific condition covered by this program is roof rail water leaks from the roof rail mounting clips due to deterioration of the seal of the roof rail clips. Read More »
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in this bulletin to address this condition. Read More »
