Technical Service Bulletins (TSBs) for the 2022 Grand Cherokee are official communications between Jeep & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution ... Read More »
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message? Read More »
Tie Rod Boot Noise While Turning The customer may experience one or more of the following: ? A popping noise can be heard when turning, while in the driver seat. ? One or both of the tie rod boots are extended, or compressed (Fig. 1) . Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3. Read More »
Steering Wheel Leather Peeling at Lower Ring This bulletin involves inspecting the leather wrap on the steering wheel and possibly replacing the steering wheel and lock nut. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Steering Wheel Leather Peeling at Lower Ring This bulletin involves inspecting the leather wrap on the steering wheel and possiblyreplacing the steering wheel and lock nut. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over the Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA. ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will ... Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
SHOCK ABSORBER KIT Suspension Before replacing this part. Please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a ... Read More »
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear. Read More »
Rear Air Springs WL rear air spring install video link https://www.fcamastertech.com/content/eLearning/0/E/0E8F7A59BF911FD0C5EAE41FB643D103C8731BE5/MTCE2103-M/story.html Read More »
Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
SHOCK ABSORBER KIT Suspension Before replacing this part. Please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Read More »
SHOCK ABSORBER KIT Suspension Before replacing this part. Please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution ... Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level. Read More »
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message? Read More »
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
Steering Wheel Leather Peeling at Lower Ring This bulletin involves inspecting the leather wrap on the steering wheel and possibly replacing the steering wheel and lock nut. Read More »
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Read More »
COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Read More »
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a ... Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
engine mount / heat shield Before replacing the engine mounts or engine heat shields for humming, droning, moaning, or grinding type noise, verify the noise is not coming from the transfer case or rear driveshaft center bearing. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. Read More »
Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube. Read More »
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube. Read More »
ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
Cooling Fan Module For concern of Fan inoperative or excessive noise with or without DTC P0480. Before replacing the Fan Module, perform the WiTech fan actuation at 50% duty cycle; if fan operates follow appropriate diagnostic procedures ... Read More »
Multiple Electrical Concerns, Reduced Cooling Fan Speed, Start Stop Does Not Work Intermittently, EPS Steering Warning Message, Check Engine Lamp On, Discharged Battery, No Start, Drained AUX Battery Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a ... Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution ... Read More »
GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA. ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will ... Read More »
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3. Read More »
The customer may experience a message in the instrument cluster that comes on briefly while driving, typically during a throttle tip-out/tip-in maneuver. Read More »
The customer may experience a message in the instrument cluster that comes on briefly while driving, typically during a throttle tip-out/tip-in maneuver. Read More »
Brake Lines Over-Torqued This bulletin involves inspecting and possibly replacing the front brake lines from the Brake System Control Module(BSCM) to both the front brake hose junctions. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
GEAR Rack And Pinion IF VEHICLE BEING REPAIRED IS LISTED BELOW, ORDER 68624833AA. ALL OTHER APPLICATIONS ORDER 68524908AC NOTE - 68524908AB does not supersede to 68524908AC for the following configurations, installing a 68524908AC will ... Read More »
GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3. Read More »
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. Read More »
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: ? Harsh Shift ? Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. Read More »
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Transmission Oil Pan and Gasket Assembly Deactivated on 10/21/2022 per requestor. For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) ... Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution ... Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. Read More »
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Read More »
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Read More »
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Engine must be started twice to achieve drive ready (at low temperatures around -30?C, -22?F) when the vehicle was entered and ... Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Engine must be started twice to achieve drive ready (at low temperatures around -30?C, -22?F) when the vehicle was entered and ... Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution reaches high level ... Read More »
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube. Read More »
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube. Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Vehicle shifts excessively between gears 1 & 2 in Selec-Speed Control position. Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Vehicle shifts excessively between gears 1 & 2 in Selec-Speed Control position. Read More »
Sunroof power express open/close Due to Dual Pane Sunroof switches being returned with no trouble found, proper diagnosis and testing needs to be done before replacing the switch. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: Engine must be started twice to achieve drive ready (at low temperatures around -30?C, -22?F) when the vehicle was entered and started ... Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience one or more of the following: ?Service Charging System? popup when keying the vehicle to off while still in drive. Read More »
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. Read More »
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: ? Harsh Shift ? Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. Read More »
Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set. Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
SWITCH, Power Window For conern of power windows INOP due to Driver Window Switch not functioning, please contact FCA Redacted Content before replacing Switch. If no response or call back in 15 minutes, please procced with repair. Read More »
MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level. Read More »
MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level. Read More »
MODULE, Anti-Lock Brake System & BOOSTER, Power Brake Prior to replacing this for a C0597-00 fault code, ensure that the software is at the latest level. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Camera Image Options Surround View System Cannot Be Selected From The Radio Touch Screen, DTC B1496 LOST LOW VOLTAGE DIFFERENTIAL SIGNAL (LVDS) CONNECTION WITH CVPM Read More »
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Engine must be started twice to achieve drive ready (at low temperatures around -30?C, -22?F) when the vehicle was entered and ... Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution reaches high level ... Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Vehicle shifts excessively between gears 1 & 2 in Selec-Speed Control position. Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Vehicle shifts excessively between gears 1 & 2 in Selec-Speed Control position. Read More »
PCM If you are replacing a PCM in this vehicle, please review SOL S2225000003 for detailed programming instructions. Failure to follow instructions may result in an unresponsive PCM and cannot be recovered. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
Transfer Case Replacement This bulletin involves replacing the transfer case assembly for Diagnostic Trouble Code (DTC) C14A1-74. Customers may experience a ?Service 4WD message? illumination. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering. Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Flash: Central ADAS Decision Module (CADM) Updates Customers may experience one or more of the following: ? Active Lane Management (ALM) Unavailable Service Required message displayed on the Instrument Panel Cluster (IPC). Read More »
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Radio Over The Air S26.18 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution ... Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Engine must be started twice to achieve drive ready (at low temperatures around -30?C, -22?F) when the vehicle was entered and ... Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Engine must be started twice to achieve drive ready (at low temperatures around -30?C, -22?F) when the vehicle was entered and ... Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution reaches high level ... Read More »
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all ... Read More »
No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a ... Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Vehicle shifts excessively between gears 1 & 2 in Selec-Speed Control position. Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Vehicle shifts excessively between gears 1 & 2 in Selec-Speed Control position. Read More »
Sunroof power express open/close Due to Dual Pane Sunroof switches being returned with no trouble found, proper diagnosis and testing needs to be done before replacing the switch. Read More »
Radio Over The Air Uconnect R1H Radio Software update to T25.50 Customers may experience one or more of the following: ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long ... Read More »
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. Read More »
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a false Malfunction Indicator Lamp (MIL) illumination related to PHEV battery. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: Engine must be started twice to achieve drive ready (at low temperatures around -30?C, -22?F) when the vehicle was entered and started ... Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience one or more of the following: ?Service Charging System? popup when keying the vehicle to off while still in drive. Read More »
Front Passenger Display Module (FPDM) Update to S23 Customers may experience the following: Front passenger screen does not work when battery is low during ignition crank This bulletin involves updating the FPDM to repair inoperative ... Read More »
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control ... Read More »
Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take ... Read More »
Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control ... Read More »
Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over the Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
The customer may experience a message in the instrument cluster that comes on briefly while driving, typically during a throttle tip-out/tip-in maneuver. Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS ... Read More »
MODULE, Telematics A brand-new vehicle with telematics box, customer may report Uconnect box error popup on the screen every time the vehicle is ignition on. Read More »
Multiple Electrical Concerns, Reduced Cooling Fan Speed, Start Stop Does Not Work Intermittently, EPS Steering Warning Message, Check Engine Lamp On, Discharged Battery, No Start, Drained AUX Battery Read More »
Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. Read More »
COMPRESSOR, Air Conditioning HVAC not blowing cold air, or does not work as designed. Please ensure the HVAC control module is at the latest software level prior to replacing the compressor as per Star Online publication S2224000003. Read More »
SWITCH, Power Window For conern of power windows INOP due to Driver Window Switch not functioning, please contact FCA Redacted Content before replacing Switch. If no response or call back in 15 minutes, please procced with repair. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update. Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00 "Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable ... Read More »
ELEMENT, Heated Seat Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (1.63 to 1. Read More »
ELEMENT, Heated Seat, Seat Cushion Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (2.03 to 2. Read More »
ELEMENT, Heated Seat, Seat Back (2nd row) Before deciding to replace the heater mat, please check heater mat resistances at the pigtail: - Between pin 1-4: (3.07 to 3. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Hood Ajar Switch Inoperative This bulletin involves replacing the hood ajar switch. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
The customer may experience a message in the instrument cluster that comes on briefly while driving, typically during a throttle tip-out/tip-in maneuver. Read More »
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Radio Over The Air S26.18 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Read More »
Radio Over The Air Uconnect R1H Radio Software update to T25.50 Customers may experience one or more of the following: ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Read More »
Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control ... Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a false Malfunction Indicator Lamp (MIL) illumination related to PHEV battery. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Incorrectly Assembled Purge Flow Tube Inside Tube Elbow This bulletin involves inspecting and if needed reposition the purge tube inside the tube elbow. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Driver Side Exterior Mirror Scratches Scratches on the driver side power folding mirror bracket. This bulletin involves inspecting the driver side exterior power folding mirror bracket and possibly replacing the driver side folding ... Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
SWITCH, Power Window For conern of power windows INOP due to Driver Window Switch not functioning, please contact FCA Redacted Content before replacing Switch. If no response or call back in 15 minutes, please procced with repair. Read More »
Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Read More »
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. Read More »
SEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof weatherstrip condition in the vehicle and email them to FCA Redacted Content. Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
COMPRESSOR, Air Conditioning HVAC not blowing cold air, or does not work as designed. Please ensure the HVAC control module is at the latest software level prior to replacing the compressor as per Star Online publication S2224000003. Read More »
VALVE KIT, A/C Expansion For a WL Grand Cherokee A/C performance concern, prior to replacing this part. Please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
The Heads-up Display (HUD) on about 2,798 of the above vehicles may not display any driver information as designed due to a wrong instrument panel pad that was installed during the manufacturing process which blocks the display of the ... Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
SWITCH, Power Window For conern of power windows INOP due to Driver Window Switch not functioning, please contact FCA Redacted Content before replacing Switch. If no response or call back in 15 minutes, please procced with repair. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
Steering Wheel Leather Peeling at Lower Ring This bulletin involves inspecting the leather wrap on the steering wheel and possibly replacing the steering wheel and lock nut. Read More »
SEAT BELT, 2nd Rear Center 2nd row center seat belt is twisted and cannot be untwisted by normal seat belt manipulation. Step 1: Verify the seat belt cannot be untwisted by manipulated the seat belt webbing. Read More »
BUCKLE ASSY, Seat Belt, Left or Right (Front Row) Before ordering a new buckle part, ensure connector from buckle to wiring harness is fully seated. Read More »
GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof weatherstrip condition in the vehicle and email them to FCA Redacted Content. Read More »
engine mount / heat shield Before replacing the engine mounts or engine heat shields for humming, droning, moaning, or grinding type noise, verify the noise is not coming from the transfer case or rear driveshaft center bearing. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Read More »
COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Read More »
Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Read More »
Door Outer Appliques Delaminating This bulletin involves inspecting all six B and C-pillar door appliques and possibly replacing them if needed. If a customer?s VIN is listed in VIP or your RSU VIN list, performthe Inspection Procedure. Read More »
Door Outer Appliques Delaminating This bulletin involves inspecting all six B and C-pillar door appliques and possibly replacing them if needed. If a customer?s VIN is listed in VIP or your RSU VIN list, performthe Inspection Procedure. Read More »
Door Outer Appliques Delaminating This bulletin involves inspecting all six B and C-pillar door appliques and possibly replacing them if needed. If a customer?s VIN is listed in VIP or your RSU VIN list, performthe Inspection Procedure. Read More »
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative Read More »
Hood Ajar Switch Inoperative This bulletin involves replacing the hood ajar switch. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Door Outer Appliques Delaminating This bulletin involves inspecting all six B and C-pillar door appliques and possibly replacing them if needed. If a customer?s VIN is listed in VIP or your RSU VIN list, performthe Inspection Procedure. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution ... Read More »
GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Door Outer Appliques Delaminating This bulletin involves inspecting all six B and C-pillar door appliques and possibly replacing them if needed. If a customer?s VIN is listed in VIP or your RSU VIN list, performthe Inspection Procedure. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Washer Nozzle Front Front Washer nozzle Broken, damaged or not seated, Please follow these steps: 1- Take pictures or the broken washer nozzle before and after your remove it 2- Verify washer hose routing and take picture of the washer ... Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
Front Wheel Hub and Bearing Before replacing the front or rear wheel hub and bearing for moaning, grinding, or groaning type noise, verify the noise is not coming from the transfer case. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Steering Wheel Leather Peeling at Lower Ring This bulletin involves inspecting the leather wrap on the steering wheel and possibly replacing the steering wheel and lock nut. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over the Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep Grand Cherokee L, Jeep Grand Cherokee, Jeep Wagoneer and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. Read More »
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Read More »
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result. Read More »
WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result. Read More »
WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit. If sales code XF2 is added to vehicle a DTC error maybe a result. Read More »
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
AIR CELL - SEAT BACK BOLSTER For concerns with seat back massage inoperable or partially inoperative (L/R side) please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Read More »
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message? Read More »
Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. Read More »
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long ... Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. Read More »
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Read More »
Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution ... Read More »
Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. Read More »
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
CENTER STACK UPR DISPLAY W/BEZ For complaints of a black or blank DSCD (Disassociated Central Stack Display) with radio audio available (rearview camera function not affected), please contact FCA Redacted Content prior to ordering the ... Read More »
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long ... Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Forward Facing Camera - Active Lane Management Inoperable This bulletin involves replacing the sensor cover and re-calibrating the forward facing camera. Read More »
Forward Facing Camera - Active Lane Management Inoperable This bulletin involves replacing the sensor cover and re-calibrating the forward facing camera. Read More »
Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech. Black display screen comes on during start up. (Rearview camera functions normally). Read More »
Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the ... Read More »
Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear. Read More »
Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over the Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00 "Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable ... Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
MODULE, Telematics A brand-new vehicle with telematics box, customer may report Uconnect box error popup on the screen every time the vehicle is ignition on. Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
Glove Box Prior to replacing the glove box for a warped, misaligned or difficult to close condition, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
CONSOLE Overhead For concern of sunglass holder won't stay closed, WL OVERHEAD CONSOLE NOW OFFERS THE SUNGLASS BIN AS A SEPERATE SERVICEABLE PART. Read More »
Rear Cup Holders Warm Customers may comment on the following: ? When the rear heat temperature is set at or near max hot output, the front center console?s surfaces, first row and second row cup holders and storage bins are getting warm ... Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Front Floor Center Console Surface Feels Warm This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
Steering Wheel Leather Peeling at Lower Ring This bulletin involves inspecting the leather wrap on the steering wheel and possiblyreplacing the steering wheel and lock nut. Read More »
Cooling Fan Module For concern of Fan inoperative or excessive noise with or without DTC P0480. Before replacing the Fan Module, perform the WiTech fan actuation at 50% duty cycle; if fan operates follow appropriate diagnostic procedures ... Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering. Read More »
TRANSFER CASE If the Transfer Case is being replaced for a concern related to C1472-92 refer to STAR Online S2121000014 Rev. C before ordering. Read More »
AIR LINE ASSEMBLY, Air Line Bundle Air Line 90 Degree Elbow PN 68526604A$ should be used to replace damaged elbows if that is the only damage to the bundle. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position Read More »
COVER, Engine For WL equipped with 3.6L engines, the Limited and Laredo trim lines are not equipped from the factory with an engine cover. Overland and Summit are equipped from the factory with an engine cover. Read More »
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION ... Read More »
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A Read More »
Camera Image Options Surround View System Cannot Be Selected From The Radio Touch Screen, DTC B1496 LOST LOW VOLTAGE DIFFERENTIAL SIGNAL (LVDS) CONNECTION WITH CVPM Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Radio Over The Air Uconnect R1H Radio Software update to T25.50 Customers may experience one or more of the following: ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Read More »
Radio VIN Lock This bulletin involves performing a VIN Lock procedure. Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates. Read More »
Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following:No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Read More »
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and ... Read More »
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and ... Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio (UBR and UER) software level from the current level R34.00.49 or R37.03.58 to R41.00.56This bulletin involves updating the radio (UFR) software level to 34.00.49. Read More »
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. Read More »
Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take ... Read More »
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latest available software. The customer may experience the following: VRM not turning on during ignition cycle. Read More »
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following: Navigation inoperative. Read More »
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete ... Read More »
Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup ... Read More »
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and ... Read More »
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and ... Read More »
Multiple Electrical Concerns, Reduced Cooling Fan Speed, Start Stop Does Not Work Intermittently, EPS Steering Warning Message, Check Engine Lamp On, Discharged Battery, No Start, Drained AUX Battery Read More »
Air Suspension Control Module (ASCM) Updates For Diagnostic Trouble Code (DTC) U0300-00 This bulletin involves informing the technician about reprogramming the ASCM with the latest available software after replacement of the new ASCM only. Read More »
VALVE KIT, A/C Expansion For a WL Grand Cherokee A/C performance concern, prior to replacing this part. Please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
PCM If you are replacing a PCM in this vehicle, please review SOL S2225000003 for detailed programming instructions. Failure to follow instructions may result in an unresponsive PCM and cannot be recovered. Read More »
Radio Over The Air R41 to R45 Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Read More »
Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation. Read More »
