2018 Subaru Outback TSBs

2018 Subaru Outback

131 Technical Service Bulletins (TSBs)

TSB List for the 2018 Subaru Outback

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

ENGINE (PWS)

  • TSB #02-171-18R

    NHTSA ID #10143727

    • Date Announced: JULY 26 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. The additional foam better insulates the sensor from engine compartment heat which may lead

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  • TSB #11-177-18

    NHTSA ID #10130275

    • Date Announced: JANUARY 30 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of ECM reprogramming files to optimize the ECM. These files will address isolated customer concerns of an engine RPM drop when the A/C system switches off during engine warm-up after a cold start.

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ENGINE AND ENGINE COOLING

  • TSB #02-171-18R

    NHTSA ID #10143727

    • Date Announced: JULY 26 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. The additional foam better insulates the sensor from engine compartment heat which may lead

    More Information »

  • TSB #11-177-18

    NHTSA ID #10130275

    • Date Announced: JANUARY 30 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of ECM reprogramming files to optimize the ECM. These files will address isolated customer concerns of an engine RPM drop when the A/C system switches off during engine warm-up after a cold start.

    More Information »

  • TSB #02-170-17

    NHTSA ID #10131632

    • Date Announced: SEPTEMBER 11 2017
    • Additional Info: How to Fix

    Summary: This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness co

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ENGINE AND ENGINE COOLING:COOLING SYSTEM

  • TSB #02-171-18R

    NHTSA ID #10143727

    • Date Announced: JULY 26 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. The additional foam better insulates the sensor from engine compartment heat which may lead

    More Information »

POWER TRAIN

  • TSB #16-117-18

    NHTSA ID #10150886

    • Date Announced: OCTOBER 09 2018
    • Additional Info: How to Fix

    Summary: In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the origi

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  • TSB #16-117-18

    NHTSA ID #10150931

    • Date Announced: OCTOBER 09 2018
    • Additional Info: How to Fix

    Summary: In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the origi

    More Information »

  • TSB #16-111-18R

    NHTSA ID #10140476

    • Date Announced: FEBRUARY 05 2018
    • Additional Info: How to Fix

    Summary: CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. The new logi

    More Information »

  • TSB #16-111-18R

    NHTSA ID #10140491

    • Date Announced: FEBRUARY 05 2018
    • Additional Info: How to Fix

    Summary: CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. The new logi

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POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

  • TSB #16-111-18

    NHTSA ID #10130284

    • Date Announced: JANUARY 30 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. The new logic will allow the soleno

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ELECTRICAL SYSTEM

  • TSB #WTW-82

    NHTSA ID #10153615

    • Date Announced: DECEMBER 11 2018
    • Additional Info: How to Fix

    Summary: Subaru of America, Inc. (Subaru) is recalling all 2018 model year Legacy and Outback vehicles to reprogram the combination meter software to correct an error in the driving range indicator calculation in the multi-information display.

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  • TSB #15-211-17R

    NHTSA ID #10153612

    • Date Announced: DECEMBER 05 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-235-18

    NHTSA ID #10153181

    • Date Announced: NOVEMBER 08 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

    More Information »

  • TSB #15-226-18R

    NHTSA ID #10146468

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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  • TSB #15-220-18R

    NHTSA ID #10146474

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

    More Information »

  • TSB #15-229-18

    NHTSA ID #10144887

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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  • TSB #15-228-18

    NHTSA ID #10144886

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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  • TSB #06-63-18R

    NHTSA ID #10143873

    • Date Announced: JULY 23 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces a design change to the EPB adapter cord harness connector. In some cases, the retaining tab of the connector may become damaged as a result of removal or installation for diagnosis and later and cause DTC C1956 or C1

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  • TSB #16-112-18R

    NHTSA ID #10142838

    • Date Announced: JUNE 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contaminati

    More Information »

  • TSB #07-131-18R

    NHTSA ID #10142827

    • Date Announced: JUNE 11 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSigh

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  • TSB #15-211-17R

    NHTSA ID #10142836

    • Date Announced: JUNE 04 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

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  • TSB #16-112-18R

    NHTSA ID #10133528

    • Date Announced: MARCH 23 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contaminati

    More Information »

  • TSB #15-217-18

    NHTSA ID #10140490

    • Date Announced: FEBRUARY 19 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes

    More Information »

  • TSB #07-124-17R

    NHTSA ID #10140482

    • Date Announced: FEBRUARY 13 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves the

    More Information »

  • TSB #07-124-17R

    NHTSA ID #10140427

    • Date Announced: FEBRUARY 13 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves the

    More Information »

  • TSB #16-111-18R

    NHTSA ID #10140491

    • Date Announced: FEBRUARY 05 2018
    • Additional Info: How to Fix

    Summary: CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. The new logi

    More Information »

  • TSB #16-111-18R

    NHTSA ID #10140476

    • Date Announced: FEBRUARY 05 2018
    • Additional Info: How to Fix

    Summary: CVT Transmissions only. This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. The new logi

    More Information »

  • TSB #07-131-18

    NHTSA ID #10130273

    • Date Announced: JANUARY 26 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or

    More Information »

  • TSB #17-17-13R

    NHTSA ID #10138778

    • Date Announced: DECEMBER 15 2017
    • Additional Info: How to Fix

    Summary: NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated i

    More Information »

  • TSB #07-124-17

    NHTSA ID #10125882

    • Date Announced: NOVEMBER 16 2017
    • Additional Info: How to Fix

    Summary: This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves the

    More Information »

ELECTRICAL SYSTEM:IGNITION:SWITCH

  • TSB #07-124-17R

    NHTSA ID #10140482

    • Date Announced: FEBRUARY 13 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves the

    More Information »

ELECTRICAL SYSTEM: SOFTWARE

  • TSB #Harman-update-in

    NHTSA ID #10143724

    • Date Announced: JULY 02 2019
    • Additional Info: How to Fix

    Summary: In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units.

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10154204

    • Date Announced: JANUARY 22 2019
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-220-18R

    NHTSA ID #10150927

    • Date Announced: OCTOBER 30 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10150914

    • Date Announced: OCTOBER 16 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10150939

    • Date Announced: OCTOBER 16 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10146484

    • Date Announced: SEPTEMBER 21 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10143883

    • Date Announced: JULY 25 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10133524

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. The procedure will involve either

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10140474

    • Date Announced: FEBRUARY 15 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The p

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10140489

    • Date Announced: FEBRUARY 15 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The p

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10138775

    • Date Announced: DECEMBER 19 2017
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The p

    More Information »

EXTERIOR LIGHTING:HEADLIGHTS

  • TSB #12-229-17

    NHTSA ID #10131634

    • Date Announced: SEPTEMBER 05 2017
    • Additional Info: How to Fix

    Summary: This bulletin provides a service procedure for addressing customer concerns regarding an uneven gap between the hood and top of the headlamp.

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EXTERIOR LIGHTING:BRAKE LIGHTS

  • TSB #07-131-18

    NHTSA ID #10130273

    • Date Announced: JANUARY 26 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or

    More Information »

AIR BAGS

  • TSB #17-17-13R

    NHTSA ID #10154207

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

    More Information »

  • TSB #17-17-13R

    NHTSA ID #10138778

    • Date Announced: DECEMBER 15 2017
    • Additional Info: How to Fix

    Summary: NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated i

    More Information »

STRUCTURE

  • TSB #12-246-18

    NHTSA ID #10143879

    • Date Announced: JULY 23 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides a procedure for diagnosing and repairing customer concerns of a "popping" or "snapping" -type sound heard when opening the sunroof. The sound may occur when the rear portion of the glass lid weatherstrip contacts or c

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  • TSB #07-124-17

    NHTSA ID #10125882

    • Date Announced: NOVEMBER 16 2017
    • Additional Info: How to Fix

    Summary: This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves the

    More Information »

WHEELS

  • TSB #05-67-19

    NHTSA ID #10154418

    • Date Announced: JANUARY 24 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies for the models as listed above. The change was made to enhance productivity during the vehicle assembly process.

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WHEELS:CAP/COVER/HUB

  • TSB #05-67-19

    NHTSA ID #10154418

    • Date Announced: JANUARY 24 2019
    • Additional Info: How to Fix

    Summary: This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies for the models as listed above. The change was made to enhance productivity during the vehicle assembly process.

    More Information »

SEATS

  • TSB #12-253-18

    NHTSA ID #10153184

    • Date Announced: NOVEMBER 13 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly.

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  • TSB #12-164-14

    NHTSA ID #10067867

    • Date Announced: FEBRUARY 24 2014
    • Additional Info: How to Fix

    Summary: FILM RESIDUE REMOVAL FROM UNDERSIDE OF FRONT SEAT CUSHION COVERS

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SEATS:FRONT ASSEMBLY:POWER ADJUST

  • TSB #07-124-17R

    NHTSA ID #10140482

    • Date Announced: FEBRUARY 13 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves the

    More Information »

EQUIPMENT

  • TSB #Harman-update-in

    NHTSA ID #10143724

    • Date Announced: JULY 02 2019
    • Additional Info: How to Fix

    Summary: In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units.

    More Information »

  • TSB #WUA-86R

    NHTSA ID #10154202

    • Date Announced: JANUARY 22 2019
    • Additional Info: How to Fix

    Summary: In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10153612

    • Date Announced: DECEMBER 05 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-235-18

    NHTSA ID #10153181

    • Date Announced: NOVEMBER 08 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

    More Information »

  • TSB #WTW-82-combi met

    NHTSA ID #10153180

    • Date Announced: NOVEMBER 08 2018
    • Additional Info: How to Fix

    Summary: Current MY18 Outback & Legacy vehicles on Stop Sale can have the combination meter replaced through the normal United Radio procedures. Due to limited availability, ONLY retailer new vehicle inventory VINs are authorized for repair at this

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  • TSB #15-214-17R

    NHTSA ID #10150945

    • Date Announced: OCTOBER 19 2018
    • Additional Info: How to Fix

    Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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  • TSB #15-227-18R

    NHTSA ID #10146469

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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  • TSB #15-220-18R

    NHTSA ID #10146474

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

    More Information »

  • TSB #15-229-18R

    NHTSA ID #10146471

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

    More Information »

  • TSB #15-231-18R

    NHTSA ID #10146473

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

    More Information »

  • TSB #15-226-18R

    NHTSA ID #10146468

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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  • TSB #15-228-18R

    NHTSA ID #10146470

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

    More Information »

  • TSB #15-230-18R

    NHTSA ID #10146472

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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  • TSB #15-211-17R

    NHTSA ID #10145076

    • Date Announced: AUGUST 27 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-230-18

    NHTSA ID #10145068

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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  • TSB #15-231-18

    NHTSA ID #10145069

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

    More Information »

  • TSB #15-229-18

    NHTSA ID #10144887

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

    More Information »

  • TSB #15-228-18

    NHTSA ID #10144886

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

    More Information »

  • TSB #15-227-18

    NHTSA ID #10144885

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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  • TSB #18-194-18

    NHTSA ID #10144883

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for bec

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  • TSB #15-211-17R

    NHTSA ID #10143883

    • Date Announced: JULY 25 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10142836

    • Date Announced: JUNE 04 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-214-17R

    NHTSA ID #10141498

    • Date Announced: MAY 01 2018
    • Additional Info: How to Fix

    Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

    More Information »

  • TSB #15-217-18

    NHTSA ID #10140475

    • Date Announced: FEBRUARY 19 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes

    More Information »

  • TSB #15-217-18

    NHTSA ID #10140490

    • Date Announced: FEBRUARY 19 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes

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  • TSB #hk-questionaire-

    NHTSA ID #10130207

    • Date Announced: JANUARY 23 2018
    • Additional Info: How to Fix

    Summary: Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then evalu

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  • TSB #15-214-17

    NHTSA ID #10130279

    • Date Announced: JANUARY 16 2018
    • Additional Info: How to Fix

    Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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  • TSB #HARMON-TSG

    NHTSA ID #10130286

    • Date Announced: JANUARY 15 2018
    • Additional Info: How to Fix

    Summary: The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system.

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  • TSB #07-124-17

    NHTSA ID #10125882

    • Date Announced: NOVEMBER 16 2017
    • Additional Info: How to Fix

    Summary: This bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves the

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  • TSB #13-100-17

    NHTSA ID #10117550

    • Date Announced: AUGUST 10 2017
    • Additional Info: How to Fix

    Summary: Note: This is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to

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EQUIPMENT:ELECTRICAL

  • TSB #WTZ-85R

    NHTSA ID #10154201

    • Date Announced: JANUARY 22 2019
    • Additional Info: How to Fix

    Summary: Subaru of America, Inc. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safet

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  • TSB #15-235-18

    NHTSA ID #10153181

    • Date Announced: NOVEMBER 08 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

    More Information »

  • TSB #15-220-18R

    NHTSA ID #10150927

    • Date Announced: OCTOBER 30 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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  • TSB #15-220-18R

    NHTSA ID #10150952

    • Date Announced: OCTOBER 30 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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  • TSB #15-229-18R

    NHTSA ID #10146471

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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  • TSB #15-226-18R

    NHTSA ID #10146468

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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  • TSB #15-228-18R

    NHTSA ID #10146470

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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  • TSB #15-230-18R

    NHTSA ID #10146472

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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  • TSB #15-231-18R

    NHTSA ID #10146473

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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  • TSB #15-220-18R

    NHTSA ID #10146474

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10145076

    • Date Announced: AUGUST 27 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

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  • TSB #15-228-18

    NHTSA ID #10144886

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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  • TSB #15-229-18

    NHTSA ID #10144887

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #Harman-update-in

    NHTSA ID #10143724

    • Date Announced: JULY 02 2019
    • Additional Info: How to Fix

    Summary: In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units.

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  • TSB #WTW-82-combi met

    NHTSA ID #10153180

    • Date Announced: NOVEMBER 08 2018
    • Additional Info: How to Fix

    Summary: Current MY18 Outback & Legacy vehicles on Stop Sale can have the combination meter replaced through the normal United Radio procedures. Due to limited availability, ONLY retailer new vehicle inventory VINs are authorized for repair at this

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  • TSB #15-211-17R

    NHTSA ID #10150914

    • Date Announced: OCTOBER 16 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

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  • TSB #15-211-17R

    NHTSA ID #10145076

    • Date Announced: AUGUST 27 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

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  • TSB #15-231-18

    NHTSA ID #10145069

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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  • TSB #15-211-17R

    NHTSA ID #10133524

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. The procedure will involve either

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  • TSB #15-214-17R

    NHTSA ID #10133525

    • Date Announced: MARCH 09 2018
    • Additional Info: How to Fix

    Summary: 2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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  • TSB #15-220-18

    NHTSA ID #10133526

    • Date Announced: MARCH 08 2018
    • Additional Info: How to Fix

    Summary: This Service Information bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head u

    More Information »

  • TSB #15-217-18

    NHTSA ID #10140475

    • Date Announced: FEBRUARY 19 2018
    • Additional Info: How to Fix

    Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes

    More Information »

  • TSB #HARMON-TSG

    NHTSA ID #10130286

    • Date Announced: JANUARY 15 2018
    • Additional Info: How to Fix

    Summary: The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system.

    More Information »

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #Harman-update-in

    NHTSA ID #10143724

    • Date Announced: JULY 02 2019
    • Additional Info: How to Fix

    Summary: In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units.

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10153612

    • Date Announced: DECEMBER 05 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

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  • TSB #15-211-17R

    NHTSA ID #10150939

    • Date Announced: OCTOBER 16 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

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  • TSB #15-211-17R

    NHTSA ID #10150914

    • Date Announced: OCTOBER 16 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

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  • TSB #15-221-18R

    NHTSA ID #10146467

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

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  • TSB #15-227-18R

    NHTSA ID #10146469

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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  • TSB #15-211-17R

    NHTSA ID #10145076

    • Date Announced: AUGUST 27 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #15-227-18

    NHTSA ID #10144885

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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  • TSB #15-211-17R

    NHTSA ID #10133524

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. The procedure will involve either

    More Information »

  • TSB #15-214-17R

    NHTSA ID #10133525

    • Date Announced: MARCH 09 2018
    • Additional Info: How to Fix

    Summary: 2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10140489

    • Date Announced: FEBRUARY 15 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The p

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10140474

    • Date Announced: FEBRUARY 15 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The p

    More Information »

  • TSB #hk-questionaire-

    NHTSA ID #10130207

    • Date Announced: JANUARY 23 2018
    • Additional Info: How to Fix

    Summary: Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then evalu

    More Information »

  • TSB #HARMON-TSG

    NHTSA ID #10130286

    • Date Announced: JANUARY 15 2018
    • Additional Info: How to Fix

    Summary: The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system.

    More Information »

  • TSB #15-211-17R

    NHTSA ID #10138775

    • Date Announced: DECEMBER 19 2017
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The p

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #15-211-17R

    NHTSA ID #10150939

    • Date Announced: OCTOBER 16 2018
    • Additional Info: How to Fix

    Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The pro

    More Information »

  • TSB #18-194-18

    NHTSA ID #10144883

    • Date Announced: AUGUST 21 2018
    • Additional Info: How to Fix

    Summary: The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for bec

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  • TSB #15-216-18

    NHTSA ID #10130281

    • Date Announced: JANUARY 24 2018
    • Additional Info: How to Fix

    Summary: 50TH ANNIVERSARY EDITIONS ONLY. This Service Information bulletin provides detailed part information along with installation instructions for the optional 2018MY 50th Anniversary badges designed to commemorate 50 Years of Subaru in Am

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  • TSB #hk-questionaire-

    NHTSA ID #10130207

    • Date Announced: JANUARY 23 2018
    • Additional Info: How to Fix

    Summary: Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then evalu

    More Information »

  • TSB #15-214-17

    NHTSA ID #10130279

    • Date Announced: JANUARY 16 2018
    • Additional Info: How to Fix

    Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

    More Information »

  • TSB #17-17-13R

    NHTSA ID #10138778

    • Date Announced: DECEMBER 15 2017
    • Additional Info: How to Fix

    Summary: NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated i

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EQUIPMENT ADAPTIVE

  • TSB #15-228-18R

    NHTSA ID #10146470

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

    More Information »

  • TSB #15-229-18R

    NHTSA ID #10146471

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

    More Information »

  • TSB #15-230-18R

    NHTSA ID #10146472

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

    More Information »

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